Mercure Chester Abbots Well Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 625 أراء

Mercure Chester Abbots Well Hotel - Image 1
Mercure Chester Abbots Well Hotel - Image 2
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الوصف

خدمات الفندق الإضافية

  • 200-yards from a park and ride shuttle service

  • Fully-equipped gym at the Feel Good Health Club

  • Outdoor woodland dining pods

  • Wedding facilities capable of accommodating 200 guests

الإقامات المتوفرة لدينا

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موقع الفندق

Mercure Chester Abbots Well Hotel

Whitchurch Road, Christleton
CH3 5QL CHESTER
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.185516, -2.848045

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.0/5  625 أراء

تقييم TripAdvisor  3.6/5  2,726 أراء

Overnight new year stay

ملاحظة Tripadvisor 4.0/5

Miss T تقييم TripAdvisor المعتمد

Nice hotel, could do with some updating. Beds comfortable and breakfast nice. Last minute booking for something to do at new year. Only thing I would say is they add a service charge on each time you are served at the bar and have to ask them not to do so! I don’t mind tipping but felt slightly abused as weren’t told about it

Great stay amazing staff

ملاحظة Tripadvisor 5.0/5

Cat G تقييم TripAdvisor المعتمد

We had a great 3 night stay here with our 18 month old. Amazing garden at the back of the hotel for him to run wild safely in, swimming pool and free parking. The staff were the best part of the hotel everyone we spoke to was lovely and so kind towards us. The hotel is an older building so it's a little tired in places (aren't we all) but the staff more than make up for any of this, we would definitely stay again. There is a park and ride to get into Chester and a big supermarket all within walking distance.

Dear Cat, We very much appreciate your comments regarding your stay at the Mercure Chester Abbots Well Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Chester

Disappointing

ملاحظة Tripadvisor 2.0/5

diane N تقييم TripAdvisor المعتمد

Staff are lovely and can't do enough, but that's where the praise unfortunately ends. Rooms are small, old, dated and in my case cold. I was able to turn on the old fashioned radiator in the room, but corridors etc were also off and left everywhere chilly. This didn't encourage me to go outside to access the pool - so I didn't use the amenities. Dinner was ok. A sad looking burger in what was described on the menu as a brioche bun - I don't think so! Order a glass of red wine - which was a short measure, although corrected when pointed out, at 12:40 a glass, I don't expect to be short. Breakfast was ok too. Food had sadly sat a bit too long, hard dried up eggs, luke warm mushrooms, although nice enough bacon & sausages. Again, nothing particularly hot - although bonus points for warm plates. Over all an ok stay, but I did get the feeling this is more of a contractors hotel. Not up to usual Mercure standards, won't be staying again.

Dear Jamster, Thank you for taking the time to tell us about your experience at the Mercure Chester Abbots Well Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Chester

EXCELLENT

ملاحظة Tripadvisor 5.0/5

roshs228 تقييم TripAdvisor المعتمد

Great hotel location is spot on staff so friendly staff always made sure we was OK went for the week end went with the family staff advised us where to go great room view food in the hotel was perfect great choice of breakfast and dinner but only stayed for breakfast

Dear rosh228, Thank you for your lovely review! We're so pleased to hear you and your family had a great weekend with us. It’s wonderful to know our team made you feel welcome and helped with recommendations during your stay. We're also glad you enjoyed the room, the view, and our breakfast selection — your kind words mean a lot to us. We hope to welcome you back again soon for another great stay! Kind regards, Team Mercure Chester

Great Experience

ملاحظة Tripadvisor 5.0/5

deepakvermauk تقييم TripAdvisor المعتمد

It was great experience during our stay. Kshitij Arora and his team treated us well. Ambience was good. Room was tidy and clean. Breakfast was tasty and fresh. Serving staff was also helpful. Closer to city centre so location was also excellent.

Dear deepakvermauk, Thank you for your wonderful feedback! We’re delighted to hear you had a great experience and that Kshitij Arora and the team made your stay special. It's fantastic to know you enjoyed the clean room, delicious breakfast, and convenient location. We truly appreciate your kind words and look forward to welcoming you back again soon! Kind regards, Team Mercure Chester

بالاشتراك مع TripAdvisor

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