Novotel Ahmedabad 5 stars

Customer review rating (ALL Rating) 4.2/5 2,545 reviews

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Novotel Ahmedabad - Image 1
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Iscon Cross Roads, Next To Wide Angle Cinema, S G Highway, 380015 AHMEDABAD, India

Description

Hotel extras

  • Pet friendly Studio Suites with all modern facilities

  • Located on the S.G. Highway, close to the commercial, industrial and retail hubs of the city

  • Open-air swimming pool, state-of-the-art fitness centre & spa

  • Aesthetically designed Premier Rooms with ultra-modern amenities

  • Offers a Multi Cuisine Restaurant and midnight coffee lounge

Our accommodation(s)

Hotel location

Novotel Ahmedabad

Iscon Cross Roads, Next To Wide Angle Cinema, S G Highway
380015 AHMEDABAD
India

GPS:23.024197, 72.507089

Telephone
Fax +91 79 6906 6040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,545 reviews

Customer review rating 5.0/5

Zainab Y. M. S. Families - Confirmed reviews ALL

It was an enjoyable stay and felt like a home with the wonderful managers and staff on ground

Dear Ms. S., Thank you for choosing Novotel Ahmedabad for your family stay and for sharing such heartwarming feedback. It is truly rewarding to learn that your experience felt like a home away from home. Creating a welcoming environment where our guests feel genuinely cared for is at the heart of our hospitality, and your kind words are a wonderful encouragement to the entire team. We are particularly delighted that you enjoyed the serene ambience, dining experience, and attentive service. Your special appreciation for Vipul and Sanjit will certainly be shared with them, and I am sure they will be thrilled to know that their efforts contributed to making your stay memorable. At the same time, I sincerely regret the inconvenience caused by the intermittent power interruptions and Wi-Fi connectivity challenges during your stay. Your observations have been shared with our Engineering and IT teams for review and necessary attention. As a valued ALL member, your trust and appreciation mean a great deal to us. We look forward to the pleasure of welcoming you and your family back to Novotel Ahmedabad and making your next visit equally warm, comfortable, and memorable. Warm regards, Nikhil Chandra General Manager Novotel Ahmedabad

Customer review rating 3.5/5

Ashish C. Couples - Confirmed reviews ALL

The hotel and stay was comfortable with no complaints to call out. Few feedback points though: 1. The room looked quite worn out, example the work desk chair had tears and the foam was clearly visible. 2. The smoking zone at the poolside where children play and all swim is most inappropriate. 3. Food quality could do with some improvement. Had the dinner buffet and did not like a single food item. Also noticed two items carried over and repurposed from the breakfast buffet like the cottage cheese roulade and patra. 4. If the booking is for double occupancy, the room given at check in should be set up for the same too. We had to request for towels later.

Dear Mr. C., Thank you for choosing Novotel Ahmedabad and for taking the time to share such detailed and constructive feedback regarding your recent stay. While we are pleased to know that your stay was comfortable and that you appreciated our team's hospitality, I sincerely regret that certain aspects of your experience fell short of the standards we strive to deliver. Your observations regarding the upkeep of room furnishings, inadequate amenities for double occupancy, and the location of the designated smoking area near the swimming pool are well acknowledged. I particularly appreciate you highlighting the latter, as ensuring a comfortable and considerate environment for all our guests, especially families with children, remains an important priority. I am equally concerned to learn of your disappointing dinner experience. Your comments regarding food quality, variety, and the perceived repetition of buffet offerings have been brought to the attention of our Culinary team for a thorough review. Furthermore, your feedback concerning the arrival experience, particularly the convenience expected following online check-in, along with Wi-Fi accessibility and connectivity, has been taken into consideration as we work towards making our guest journey more seamless. Please accept my sincere apologies for these shortcomings. Your feedback provides us with valuable opportunities to revisit our operational standards and reinforce the attention to detail that our guests rightfully expect. As a valued ALL Silver member, your continued trust means a great deal to us. We sincerely hope to have the pleasure of welcoming you back and providing you with an experience that better reflects the hospitality and quality synonymous with Novotel. Warm regards, Nikhil Chandra General Manager Novotel Ahmedabad

Customer review rating 1.0/5

Razaali S. Business - Confirmed reviews ALL

One of the worst experiences at the Breakfast buffet on all 3 days we stayed at the property.

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Ahmedabad. I am deeply concerned to learn of your disappointing breakfast experience throughout all three days of your stay. Please accept my sincere apologies for the lack of attentiveness and warmth you encountered from our restaurant team. This is certainly not reflective of the hospitality standards we strive to uphold, and I fully understand how such repeated experiences would have affected your overall impression of our hotel. While I appreciate that certain aspects of your stay were satisfactory, it is particularly disappointing that we were unable to deliver the welcoming and personalised dining experience you rightfully expected. Your feedback has been brought to the attention of our Food & Beverage leadership team for a thorough review, with particular emphasis on service attentiveness, proactive guest engagement, and consistency in breakfast operations. We recognise that genuine hospitality extends beyond fulfilling service requirements; it is about making every guest feel welcomed, valued, and cared for. I sincerely regret that your experience has left you reconsidering a future visit. We value the opportunity you gave us to host you and hope you might reconsider your decision, allowing us another chance to restore your confidence in our hospitality. Warm regards, Nikhil Chandra General Manager Novotel Ahmedabad

Customer review rating 4.5/5

Pratik T. Families - Confirmed reviews ALL

We are highly impressed by the hospitality offered by Novotel Ahmedabad. Despite being booked to the brim, the hotel staff showed exceptional discipline and ensure that the guests do not face inconvenience. I would like to specifically mention that Rani and Manohar, went out of there line of duty to help us in our requests. We had a great time at the property. Will stay again when back in town.

Dear Mr. T., Thank you for taking the time to share your detailed feedback and for recognizing our team’s efforts with such encouraging words. We are delighted to know that you and your family had a wonderful stay with us and that our hospitality, service standards, and team’s dedication made a positive impression on your experience. It is particularly rewarding to learn that Rani and Manohar went above and beyond to assist you with your requests. Your appreciation is a wonderful recognition of their commitment to delivering personalized and thoughtful service. I will be sure to share your kind words with them and the entire team, as such feedback motivates us to continue creating memorable experiences for our guests, even during periods of high occupancy. At the same time, I sincerely regret the inconvenience caused by the unpleasant smell in your room, which you felt might have been related to the ventilation system. Please accept my apologies for this shortcoming. Your feedback is important to us, and I will ensure that the matter is brought to the attention of our Engineering and Housekeeping teams for a thorough inspection and appropriate corrective action. We also appreciate your observations regarding ease of access and Wi-Fi connectivity, as these inputs help us identify opportunities to improve our overall guest experience. Thank you once again for your valuable feedback, your continued trust in Novotel Ahmedabad, and your willingness to recommend us to others. We truly value your loyalty as an ALL Accor member and look forward to welcoming you and your family back for an even more comfortable and seamless stay on your next visit to Ahmedabad. Warm regards, Nikhil Chandra General Manager Novotel Ahmedabad

Customer review rating 5.0/5

Nitin K. Families - Confirmed reviews ALL

Great experience. Staff is always smiling with a can do attitude. Will come back for sure.

Dear Mr. K., Thank you for sharing your wonderful feedback and for awarding us a perfect score across all aspects of your stay. We are delighted to know that you and your family had a great experience with us and that the warm hospitality and positive attitude of our team made your visit truly memorable. At Novotel Ahmedabad, we firmly believe that genuine hospitality comes from a team that is always welcoming, attentive, and ready to go the extra mile to meet our guests’ needs. Your appreciation of our team’s cheerful demeanour and can-do attitude is incredibly encouraging and reinforces our commitment to delivering exceptional service at every touchpoint. I will be pleased to share your kind words with the entire team, as recognition such as yours inspires us to continue raising our standards. We are also grateful for your continued trust as an ALL Accor Classic member and for recommending us to your friends and family. Your support means a great deal to us. Thank you once again for choosing Novotel Ahmedabad. We look forward to welcoming you and your family back soon for another delightful stay filled with warm hospitality and memorable experiences. Warm regards, Nikhil Chandra General Manager Novotel Ahmedabad

Other web-users rate our hotel

  • 588 reviews 9.6/10 Location
  • 1,982 reviews 8.3/10 Room
  • 4,143 reviews 9.2/10 Service
  • 106 reviews 4.9/10 WiFi
  • 1,278 reviews 8.6/10 Cleanliness
  • 776 reviews 9.3/10 Vibe
  • 636 reviews 8.2/10 Amenities
  • 421 reviews 8.9/10 Breakfast

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