Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,207 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,207 reviews

TripAdvisor Rating  4.6/5  3,641 reviews

Certificate of excellence 2024

Stay , enjoy , cafe

TripAdvisor rating 5.0/5

Ansh S TripAdvisor review

Good place ,best ambience ,clean rooms staff are so nice specially the front desk staff SANDY AND ben they are so helpfull ,kind and specially adorable ⭐️ best place to stay in phuket ……❤️🤩. 🫡👍 best grand mercure hotel i stayed in………………..

Enjoyable Stay

TripAdvisor rating 5.0/5

laine h TripAdvisor review

Had a wonderful stay. The hotel was clean, comfortable, and well-maintained. Staff were exceptionally helpful and friendly. Pen, in particular, went above and beyond, providing great service with a smile. Would definitely recommend.

Excellent hotel! Great service

TripAdvisor rating 5.0/5

557vishalm Families - TripAdvisor review

Excellent Stay! Everything about this hotel was excellent! The service, cleanliness, and amenities exceeded expectations. A special thanks to Ryan for his outstanding service—he made our stay even more enjoyable. However, there were very few choices for vegetarian food, almost none. Other than that, highly recommended!

Dear 557vishalm Thank you very much for your excellent review! We are thrilled to hear that you enjoyed your stay and appreciated our service and cleanliness. We acknowledge your comments regarding vegetarian food options and will take this into consideration for future improvements. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

Excellent stay as always

Customer review rating 5.0/5

Michael V. Business - Confirmed reviews ALL

The accommodation was superb, very clean and comfortable. The staff were very helpful and obliging as nothing was too much or too hard to do for me.

Dear Michael V., Thank you very much for sharing your Excellent stay with us! We are delighted to hear that you enjoyed your stay and appreciated our clean accommodations and helpful staffs especially \"Mr. Fast\". Your kind words motivate us to maintain our high standards. Thank you once again for sharing your great experience, and we hope your next visit will be as pleasant as the previous one. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

Breakfast

TripAdvisor rating 5.0/5

Megan A TripAdvisor review

Great breakfast and service with Pen, always going above and beyond to remember you and catering to you. Great hotel with very friendly staff and a good swim up pool bar and all the facilities are good and clean Room tidied every morning :)…..

Dear T1175LImegana Thank you for your kind words regarding our breakfast and the dedicated service from Pen. We are delighted to hear that you enjoyed the facilities and cleanliness of our hotel. Your feedback is truly appreciated, and we look forward to welcoming you back. Grand regards, Guest Experience Team Grand Mercure Phuket Patong

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Other web-users rate our hotel

  • 1,133 reviews 9.3/10 Location
  • 1,689 reviews 7/10 Room
  • 1,755 reviews 8.8/10 Service
  • 16 reviews 7.8/10 WiFi
  • 776 reviews 7/10 Cleanliness
  • 740 reviews 9.3/10 Breakfast
  • 687 reviews 8.8/10 Food
  • 572 reviews 8.2/10 Vibe

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