Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,084 reviews

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ALLSAFE approved hotel

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket, Thailand 83150
83150 PHUKET

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service


The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,084 reviews

TripAdvisor Rating  4.5/5  3,220 reviews

Certificate of excellence 2023

Our first visit to phuket. It was awesome.

TripAdvisor rating 5.0/5

Tongaat13 TripAdvisor review

Excellent service from hotel staff, very friendly, great atmosphere . Beautiful place to relax and unwind. Very clean and tidy surroundings. Late night shopping just across from the hotel. Safe to walk at night.

Ok stay

Customer review rating 3.0/5

Steff Couples - Confirmed reviews ALL

Close by to busy street which meant easy access to food and all. Our room wasn’t the best but wasn’t the worst either. We paid more for the swim up pool not realizing that the room was much smaller which was a little disappointing but overall the stay was ok.

Dear Steff, Thank you for taking the time to provide us with your feedback. At Grand Mercure Phuket Patong, we strive to offer our guests the best possible experience. We are pleased that you enjoyed the easy access to food and entertainment from our convenient location. We apologize that your room did not meet your expectations. Our team is always working hard to ensure each of our guests feel comfortable and have all of their needs met during their stay. We hope you will consider giving us another opportunity in the future for a more enjoyable experience. Thank you again for providing us with your valuable feedback and we look forward to seeing you again soon. Sincerely, Guest relations team

Nice location

Customer review rating 4.5/5

Henri S. Families - Confirmed reviews ALL

Peaceful location and the staff is very friendly. Will stay again during my next visit.


Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All the staff is quite kind & extending the hospitality every occasion. And room is quite clean & comfortable . We wanna be back again soon !!

Customer review rating 5.0/5

Mark B. Friends - Confirmed reviews ALL

this was an amazing hotel , very good location , staff were very helpful , spa treatment was so relaxing and the ladies were very professional. great stay. Thankyou to everyone who made our stay so enjoyable.

Dear Mark, Thank you for taking the time to share your wonderful experience at Grand Mercure Phuket Patong. We are pleased to know that our location, helpful staff, and spa treatment exceeded your expectations and appreciate your kind words and are glad that you had an enjoyable stay with us. Thank you once again for your feedback, we look forward to welcoming you back in the future! Kind regards, Guest relations team

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Other web-users rate our hotel

  • 958 reviews 9.4/10 Location
  • 1,464 reviews 7.7/10 Room
  • 1,673 reviews 9.1/10 Service
  • 17 reviews 8.9/10 WiFi
  • 716 reviews 9.3/10 Breakfast
  • 685 reviews 8.1/10 Cleanliness
  • 667 reviews 9/10 Food
  • 534 reviews 8.9/10 Vibe

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