ibis Vientiane Nam Phu Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 1,836 reviews

ALLSAFE approved hotel

Information message

ibis Vientiane Nam Phu
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+ 10 Services

Hotel extras

  • Open Restaurant with Asian and International cuisine

  • 64 contemporary comfortable rooms with ibis standar.

  • ibis sweet cozy bed with LCD TV and free WiF

  • near to major tourist attractions and banks

  • Others: security, laundry, breakfast, bar, restaurant, etc

Hotel location

ibis Vientiane Nam Phu

P O Box 2359 Nam Phu Square
Setthathirath Road Ban Xieng
Ngeun Chanthabury District
 vientiane
democratic republic lao

Fax: (+856)21263230

Check-in from 14h00

Check out up to 12h00

  • By plane

    WATTAY At 9.3km / 5.78 miles

GPS:17.964173, 102.608086

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

OOPEN Non contractual photo

Our accommodation(s)

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

Our guest reviews for
ibis Vientiane Nam Phu

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,836 reviews

TripAdvisor Rating 4.0/5

472 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Satisfied

Customer review rating 4.0/5

Naveed P. Couples - 15/09/2021 Confirmed reviews ALL

It was good and satisfactory, will choose again to stay at IBIS.

Dear Mr. Naveed Amir Ali, Thank you very much for sharing this lovely review! It is with great pleasure to learn about your experience as well as the hospitality provided by Ms Pattarakorn as we love ensuring that our guest have special memories to take home with them. Please do let us know if we can assist with any future bookings here as we look forward to the pleasure of your return to the hotel again soon! Best regards, Micheal Michel General Manager

Good ambiance and service

Customer review rating 4.0/5

Zehra Couples - 11/09/2021 Confirmed reviews ALL

Our overall experience at Ibis was good, we highly appreciate that the hotel staff arranged halal food for us, which really made our stay more enjoyable. Despite being in quarantine, we enjoyed the room ambiance and the outside view from the window. Hotel staff was very cooperative and the service was also satisfactory.

Dear Ms Zehra, Thank you very much for staying with us recently and for taking the time to share your valuable feedback. We are more than happy to learn that how much you are satisfied with the room condition and our standard of service. Your encouraging compliments are certainly appreciated and have been passed on to our team particularly to Ms Seepaphone and Ms Pattarakorn who were thrilled to learn about your great experience and appreciative comments. Thank you once again for staying with us and for sharing such a meaningful feedback. We all at Ibis Vientiane Nam Phu look forward to welcoming you back in the hopefully not too distance future. Best regards, Michael MICHEL General Manager

Good location.

Customer review rating 5.0/5

Jean P. G. Business - 17/08/2021 Confirmed reviews ALL

Good management.take care Customer.

Dear Mr Jean Pierre , Thank you very much for sharing your kind review with us. We are delighted to learn that you had wonderful experience during your recent stay at Ibis Vientiane Nam Phu. It is always a pleasure to receive such wonderful feedback . My colleagues and I assured you that we continue to enhance our standards as well as service so that your next visit will be another pleasant and enjoyable one. Best wishes, Micheal MICHEL General Manager

Good experience and comfortable stay

Customer review rating 4.5/5

Tayba I. Solo - 06/08/2021 Confirmed reviews ALL

I am extremely satisficed with the overall stay at IBIS for 14 days. They made sure that everything is on point and as per the guest's requirement. The room facilities, food quality, service timing , internet and every other amenity was perfect. Most importantly I liked my room location. The overall environment was calm and peaceful and it really helped me continue my office work from there with no interruption. I have recommended IBIS to my colleagues as well and you will soon receive 3 more Pakistani guests. Also, my husband will be coming in September, I would like to arrange for his stay at IBIS as well.

Dear Ms Tayba I. It was in deed a pleasure to read your review and learnt that you had enjoyable moment during your quarantine stay with us. Noy and Ms Seepaphone were very pleased to read your feedback. You valuable feedback and kind compliment was also shared with the rest of the team as it was very encouraging. Thank you one again for staying with us and for sharing such a meaningful feedback. We all at Ibis Vientiane Nam Phu look forward to welcoming your husband and your friend in the near future. With kind regards, Michael MICHEL General Manager

Well located ,and Good stay

Customer review rating 5.0/5

Jean P. G. Business - 25/04/2021 Confirmed reviews ALL

I am very please to stay at Ibis Nam Phu at Vientiane . The Management take care well .and the staff as well .

Well located

Customer review rating 4.5/5

Sichanh G. Couples - 22/04/2021 Confirmed reviews ALL

We stayed with great hospitality and well serve

Dear Mr. Sichanh , Thank you so much for you kind feedback. Your lovely message towards our service and staff attentive to continue excellent service to you Our team has learnt your positive comment and we are all looking forward to warm welcoming you again soon to The Ibis Vientiane Nam Phu With best regards, Michael MICHEL General Manager

Good stay .and goos location

Customer review rating 5.0/5

Jean P. G. Business - 14/03/2021 Confirmed reviews ALL

All staff and the GM take care myself.

Cher Jean-Pierre, Merci beaucoup d'avoir pris le temps de partager votre excellente critique. Ce fut un plaisir de vous avoir parmi nous à l'Ibis Vientiane Nam Phu et je suis très heureux de lire que l'équipe a contribué à rendre votre séjour si excellent ! Entre-temps, je leur ai fait part de vos compliments, car cela constitue une grande motivation pour poursuivre notre quête permanente d’excellence du service. Nous sommes impatients de vous revoir ici, chez vous, dans un proche avenir. N'hésitez pas à nous contacter au cas où nous pourrions vous aider. Avec mes chaleureuses salutations, With very best regards, Michael MICHEL General Manager

Location Perfect and Excellent Stay.

Customer review rating 5.0/5

Khin Solo - 21/12/2020 Confirmed reviews ALL

The smooth check in made my days. Room cleanliness is five stars standard. Food menu from hotel's restaurant is authentic East Meets West taste. Staffs are super friendly and polite. The Management team is super nice and very welcoming. I felt THE ONE during my stay with Ibis team. My laundry is returned in the same day.. How fantastic it is! Thanks to you all, Ibis team..

Dear Ms Khin Htay N., We very much appreciate your comments regarding your stay at the ibis Vientiane Nam Phu. We are delighted to hear that your first stay at The Ibis Vientiane Nam Phu was a comfortable one and that you enjoyed our hospitality. Your kind words about your experience have since been shared with the team here, much to their delight and appreciation. We look forward to welcoming you back in the near future for another fantastic stay at The Ibis Vientiane Nam Phu Best regards, Michael MICHEL General Manager

really good find

Customer review rating 4.5/5

Mike B. Couples - 15/12/2020 Confirmed reviews ALL

I have passed the hotel numerous times when travelling on the region but failed to take much notice. I only chose to stay at the hotel after discovering a guesthouse I had booked nearby was closed due to COVID. I then took a chance on the Ibis Inn after a friend recommended it. My wife and I were very satisfied. The rooms, whilst not large, were clean and the beds were amazingly comfy. The location was perfect as we could walk everywhere around town and the staff were super friendly and helpful. I would not hesitate recommending this hotel.

Dear Mr B., Many thanks for taking the time to share your experience at The Ibis Vientiane Nam Phu! We can’t thank you enough for sharing this great review! It is a delight to receive such great feedback highlighting your perfect stay and our impeccable service. I have shared your kind words with the team and they were delighted by your feedback. We much look forward to the pleasure of welcoming you and your family back to the hotel again in the hopefully not too distant future. With very best regards, Micheal MICHEL General Manager

Good stay and Good location

Customer review rating 5.0/5

Jean P. G. Business - 29/11/2020 Confirmed reviews ALL

Good attention from the Management,and the staff .

Dear Mr Jaen Pierre, Thank you very much indeed for taking the time to share your experience at The ibis Vientiane Nam phu. Your kind words about your experience have since been shared with the team here, much to their delight and appreciation. Thank you once again for your very kind review and we look forward to welcoming you back soon With very best regards, Michael MICHEL General Manager

Good location.Good hotel brand

Customer review rating 5.0/5

Jean P. G. Business - 28/10/2020 Confirmed reviews ALL

I am very satisfied.the management.and Services .

Dear Mr Jean Pierre, Thank you very much for taking the time to share your experince at The Ibis Vientiane Nam Phu and for your very kind comments on the hotel and services. It is much appreciated and I am delighted to hear that you had a wonderful stay especially by the convenient location of our hotel and most importantly by the team members you encountered throughout your time here. Thank you once again and we look forward to the pleasure of your return to the hotel again soon! With very best regards, Michael MICHEL General Manager

Good stay and good location

Customer review rating 5.0/5

Jean P. G. Business - 17/09/2020 Confirmed reviews ALL

Warm welcome from the management

Dear Valued guest, It was a great pleasure to welcome you back and We are thrilled that you had such an enjoyable stay with us at The Ibis Vientiane Nam Phu. We are glad to hear that you appreciated the service our team extended to you, which I am happily sharing with the team as it serves as a lovely motivation to continue our ongoing pursuit for service excellence. Thank you once again and we look forward to the pleasure of your return to the hotel again soon! With very best regards, Michael MICHEL General Manager

Good location ,Good stay

Customer review rating 5.0/5

Jean P. G. Business - 09/08/2020 Confirmed reviews ALL

I like to stay at This hotel .the management take care well .and the staff take attention to the customers.

Dear Mr Jean Pierre G., Greetings from Ibis Vientiane Nam Phu! Thank you so much for positive review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. One thousand merci Michael MICHEL General Manager

Well located

Customer review rating 5.0/5

Jean P. G. Business - 05/07/2020 Confirmed reviews ALL

Very good management.the GM take care very well a customers.also all teams staffs

Cher Jean-Pierre, Merci d'avoir pris le temps de partager ces commentaires positifs et de rester avec nous à l'hôtel Ibis Vientiane Nam Phu. Nous apprécions vraiment vos commentaires et nous sommes ravis de savoir que vous avez passé un merveilleux séjour avec nous. Il est très gratifiant d'apprendre que notre hospitalité est appréciée par nos clients, et en particulier des clients réguliers comme vous. Nous faisons de notre mieux pour respecter les normes afin de toujours répondre aux attentes de nos clients. Encore une fois, merci beaucoup pour vos observations. Nous nous réjouissons du privilège et du plaisir de vous servir à nouveau à l'Ibis Vientiane Nam Phu. Bien sincèrement, Michael MICHEL General Manager

Good but nothing special

Customer review rating 4.0/5

Phisal S. Solo - 13/03/2020 Confirmed reviews ALL

I spend 3 night at Ibis Vientiane Nam Phu Hotel for the third time. Service - OK Hotel staff are friendly Location - Convenient location close to tourist spots, restaurant, cafe, convenience store. (1-10 minute walk) Room - Safe and clean as ibis standard. Overall this hotel is OK nothing spacial. But Have to get up at 6 o'clock in the morning because of the construction noise beside the hotel and no welcome drink menu for member / have to ask staff.

Friendly and helpful staff

Customer review rating 3.0/5

Arthit C. Business - 12/03/2020 Confirmed reviews ALL

I had 2 nights stays here. But the first night was bad experience since I was bit by mosquito in room and keep me from sleeping whole night. I was very exhausted in the next day. After I informed to the staff, the 2nd night I had a good sleep. Thank you for their help.

Probably best location in Vientiane

Customer review rating 4.5/5

Young T. K. Business - 12/03/2020 Confirmed reviews ALL

Great location and friendly staffs make us comfortable stay in Ibis. But I found few mosquito at my room. And no tooth brush and shampoo. All any others are good enough for business trip.

Excellent stay

Customer review rating 4.5/5

Nick F. Business - 10/03/2020 Confirmed reviews ALL

I always enjoy staying at Ibis in Vientiane. The staff always make me feel very welcome.

Excellent service, amazing location

TripAdvisor rating 5.0/5

JesusMuniz 30/01/2020 TripAdvisor review

The people at the hotel were incredibly nice. The service was excellent. Specially from Mr. Lai, Mrs, Laty and Mrs. Thip. They were really nice. The hotel is right in central Vientiane and everything is walking distance. The airport is just 15 minutes away. Great option for a stay in Vientiane.

Ibis Vientiane is located in the most touristic places

TripAdvisor rating 5.0/5

ChristelGodecharle 27/01/2020 TripAdvisor review

Ibis Vientiane is located in the most touristic places. We did almost everything we wanted to see on foot. The room was very clean and like Ibis style, enough space for a few days. The staff is very friendly, sometimes they have difficulty with the English language. Also the managers want you to have a fantastic time and help you to the next destination. The tuktuks are too greedy, always try to ask for more after the trip.

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