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ibis Vientiane Nam Phu Hotel 3 stars

TripAdvisor rating 4.0/5 452 reviews
ibis Vientiane Nam Phu
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Hotel extras

  • Oopen Restaurant with Asian and International cuisine

  • 64 contemporary rooms with ibis standard.

  • ibis Sweet Bed

  • In central Vientiane, walking distance to major tourist attractions and banks

  • Others: security, laundry, breakfast, etc

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request

Hotel location

ibis Vientiane Nam Phu

P O Box 2359 Nam Phu Square
Setthathirath Road Ban Xieng
Ngeun Chanthabury District

vientiane
democratic republic lao

Tel: +85621262050

Fax: (+856)21263230

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    WATTAY At 9.3km / 5.78 miles

GPS :17.964173, 102.608086

Our accommodations

Standard room offers contemporary style accommodation with timber flooring, large bay windows and 3 meter high ceiling. Each room features standard room amenities, 32" LCD TV, tea/coffee making facilities and an in room safe.

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Standard 2 Single Beds

  • Max. number of persons: 3
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Triple Room

  • Max. number of persons: 3
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

OOPEN

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Vientiane Nam Phu

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,714 reviews

tripadvisor

TripAdvisor Rating 4.0/5

452 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfied

Customer review rating 4.3/5

Dr S. Friends - 02/12/2019 Confirmed reviews ALL

Room & services were good. Ibis will still be my first choice for my next trip to Vientiane.

It was a warm welcome and well accommodation

Customer review rating 4.3/5

S. D. Business - 30/11/2019 Confirmed reviews ALL

It is my first time to have a short stay in Lao for four nights, and I was arranged to stay at IBIS hotel. In overall, I realized that it is acceptable

good service

Customer review rating 4.3/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

good food, staff and service

Poor English, Insensitive and Untrained Staff

Customer review rating 4.3/5

J. N. Business - 25/11/2019 Confirmed reviews ALL

Ordered 3 beers to the room and was served by a short hair female, looks male to me. As i wanted to consume the beer slowly, I asked her to leave the bottle opener in my room but was rejected. She insisted that all 3 bottles of beers must be open immediately and she has to bring the bottle opener away. This is the first time i have encountered a hotel that does not allow their guest to open their own beers at will. Ended up with 3 bottles of beer that was flat after 20 minutes. Should have told the guest earlier so that the guest can order one beer at a time. Told the same lousy Server to keep the change for the beers and after 10 minutes, she returned to knock on my doors and returned me the change. How insensitive as though my money is not money to her, or is there a No Tipping policy?

very good

Customer review rating 4.3/5

Ks P. Business - 22/11/2019 Confirmed reviews ALL

All the necessary support for the business was smooth.

Personalized service

Customer review rating 4.3/5

Norman L. R. Business - 21/11/2019 Confirmed reviews ALL

I would like to say kudos to all the staff of Ibis for making me welcome and at home at the hotel by providing personalized service.

Clean and comfortable hotel

Customer review rating 4.3/5

Boonsub P. Business - 20/11/2019 Confirmed reviews ALL

Nice receptionist at the check-in counter, and responding to my trouble about the room card

A friendly environment and lovely staff.

Customer review rating 4.3/5

Nicholas F. Business - 18/11/2019 Confirmed reviews ALL

I stayed for six weeks and it was pleasant. The staff are helpful and keen to please. Internet is good. Good location.

The Ibis brand in Asia is amazing.

Customer review rating 4.3/5

Ar Couples - 15/11/2019 Confirmed reviews ALL

Very satisfied.

Dear Valued guest, Thank you for taking the time to share your experience at The Ibis Vientiane Nam Phu. It was indeed a pleasure to welcome you back again and to know that your stay with us was such an enjoyable one. The greatest compliment to receive is knowing that you experienced top notch service from our team and I have meanwhile shared your kind words with them, much to their delight and appreciation. We pride ourselves on providing lasting memories to all of our guests and I am very pleased that you had a pleasant and memorable visit again. We much look forward to the pleasure of your return to the hotel in the hopefully not too distant future. With very best regards, Michael MICHEL General Manager

Great service at a very convenient location

Customer review rating 4.3/5

Sp Business - 12/11/2019 Confirmed reviews ALL

The room was very nice and clean. Staff service was excellent.

Dear Valued guest, Great thanks for being the loyal member of Le Club AccorHotels, and thank you for your kind patronage to our hotel. We love your comments and thank you for sharing your thoughts on your recent stay with us at the Ibis Vientiane Nam Phu. Our sincere appreciations for sharing your experiences and we are looking forward to opportunities welcoming you again at the Ibis Vientiane Nam Phu in the near future. Sincerely yours, Michael MICHEL General Manager

Excellence Hospitality

Customer review rating 4.3/5

Aunnop M. Business - 11/11/2019 Confirmed reviews ALL

Good LOcation / Good Staff / Good Bedroom /Good food

Dear Valued guest, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you satisfied with overall service. We certainly share your feedbacks with our entire team and encourage them to strive continuously for higher level of services. Thank you once again for sharing your experience and the entire team of the Ibis wishes to welcome you back soon. Sincerely yours, Michael MICHEL General Manager

Lovely stay as always

Customer review rating 4.3/5

Mark A. Solo - 10/11/2019 Confirmed reviews ALL

This was my fourth time to stay this year and as always I had a great time. The staff are always friendly and helpful.

Dear Valued guest, Thank you for your always wonderful review of The Ibis Vientiane Nam Phu! It is a great pleasure to read how much you enjoyed our hospitality, and I am thrilled to pass on your experience and compliments to the entire team. Kind words like yours will serve as a further encouragement to continue extending service to our guests. Thank you once again, and we look forward to the pleasure of welcoming you back to the hotel again. Sincerely yours Michael Michel General Manager

Ibis vientiane

Customer review rating 4.3/5

Mechael M. Friends - 06/11/2019 Confirmed reviews ALL

Clean comfortable room and fantastic staff

Dear Valued guest, We are delighted to read your wonderful review. I am thrilled to read you enjoyed your experience at The Ibis Vientiane Nam Phu here in Vientiane and especially hotel’s cleanliness and service by staff member. It certainly is inspiring when a valued guest such as yourself shares reviews on the services that our staff delivered. Our team strives to offer friendly yet professional and efficient service to all our guests and I will be sure to pass your kind comments onto the team. We all look forward to welcoming you again soon to the Ibis Vientiane Nam Phu. Sincerely yours, Michael MICHEL General Manager

Business stay at ibis Vientiane Nam Phu

Customer review rating 4.3/5

Kenneth S. Business - 02/11/2019 Confirmed reviews ALL

I really felt welcomed at Ibis Vientiane Nam Phu when all the staffs addressed me by my name to welcome me.

Dear Valued guest, Warm greetings from Ibis Vientiane Nam Phu Thank you for sharing your wonderful review of Ibis Vientiane Nam Phu. We are very happy to know that you have thoroughly enjoyed your stay at our hotel and we were able to provide you with excellent service. It is all my pleasure to have you staying with us. We will make sure to forward your kind words tour staff directly as well as a reward for their professional yet warm service. Your team at Ibis is looking forward to having you back with us soonest Best regards, Michael MICHEL General Manager

Very good service

Customer review rating 4.3/5

R.n. Business - 31/10/2019 Confirmed reviews ALL

Im happy overall

Customer review rating 4.3/5

Titawat Solo - 29/10/2019 Confirmed reviews ALL

service excellence, service Minded ,Attentive service

warm welcome and a pleasant stay

Customer review rating 4.3/5

Suchin Business - 29/10/2019 Confirmed reviews ALL

Really satisfied with the overall experience. Check in was simple and easy, although we arrived late at night. I appreciate it. Room was comfortable although the size of the room was smaller than hotels in the same price range in nearby Nam Phu area. I would totally visit again.

Kindest Staffs and swift feedback to customer's complaint!

Customer review rating 4.3/5

Sophia Business - 28/10/2019 Confirmed reviews ALL

It's 2nd stay at ibis Vientiane Nam Phu for my business trip. The staffs were very kind and sweet as always, and I was so touched when I got into my room because there was a cute little white towel-elephant welcoming me on my bed with sweet welcome back note from ibis staffs! Although I had to change my room to quieter room due to the big noise of motorcycles outside, I was quite satisfied because the reception staffs received my ask right away with sincere apologies. The only thing I can't appraise is that the food comes out so late in the cafeteria. Drinks and beverages came to us very quickly, but the dish was sooooo late(TT), it took more than 30 minutes on average. I wish the time could be shorten for the next visit. Thank you all for sweet service in ibis! I hope to see you again later!

Wonderful staff!!! Highly recommend!!!

Customer review rating 4.3/5

Raye Solo - 24/10/2019 Confirmed reviews ALL

I am so pleased with my stay at the Ibis Vientiane Nam Phu. From the moment I checked in until the day of check-out, the service has been outstanding all across the board. Very impressed and I would definitely stay at this hotel again.

Great time in Vientiane

Customer review rating 4.3/5

Benjamas Families - 22/10/2019 Confirmed reviews ALL

That was short great time for us, good staffs, fine breakfast. We like this place, thanks

Our most recent 20 reviews

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