ibis Genève Centre Nations 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 871 görüş

En iyi fiyat
garantisi
ibis Genève Centre Nations - Image 1
ibis Genève Centre Nations - Image 2
ibis Genève Centre Nations - Image 3
ibis Genève Centre Nations - Image 4
Rue du Grand Pre 33-35, 1202 GENEVA, İsviçre

Açıklama

Otel ekstraları

  • Cornavin tren istasyonu, Palais des Nations, CICG ve Cenevre Gölü yakınında.

  • Vardığınızda, konaklamanız boyunca geçerli olacak ücretsiz toplu taşıma bileti sunulacaktır

  • Tesiste yeraltı otoparkı, ücretli

  • Talep üzerine engelli kişilere yönelik odalar

  • Yeni Sweet Bed by Ibis 2026 yatak takımı bulunan yataklar

Konaklama olanaklarımız

Otelin konumu

ibis Genève Centre Nations

Rue du Grand Pre 33-35
1202 GENEVA
İsviçre

GPS:46.214075, 6.135314

Telefon
Faks +41 22 919 20 40

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Bar
  • %100 Sigara İçilmeyen Otel

IBIS RESTAURANT

Sözleşmeye bağlı olmayan fotoğraf

7/24 yiyecek-içecek sunulur.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  871 görüş

TripAdvisor Derecesi  4.0/5  1.256 görüş

Lack of empathy

Tripadvisor puanı 1.0/5

Catarina G TripAdvisor onaylı yorum

Unfortunately, due to a medical condition, I was unable to attend and honor my stay at your the hotel Ibis Geneve Central Nations. On the day of check-in, I informed you by Booking.com and by email, for the reasons mentioned, I would not be able to travel, and I did not receive any response or objection from your side regarding my cancellation requests. My reservation was made under a partially refundable policy, according to which, in the event of a no-show, only one night should be charged. However, due to your poor conduct, the property failed to report my absence as a “no-show” on Booking.com extranet, which prevented the refund of the second night. After multiple emails and phone calls — which, besides failing to resolve the issue, were answered with absolute disregard — I am left with no alternative but to leave this negative review. This situation demonstrates a clear lack of professionalism and empathy, going against the policies established by the property itself and by the platform through which the reservation was made.

Overpriced and Unpleasant Experience at Ibis Hotel

Tripadvisor puanı 2.0/5

moustaphawahab TripAdvisor onaylı yorum

I stayed at the Ibis Hotel not long ago, and honestly, it just wasn’t a good experience. I got there early, around 7 in the morning. I knew check-in wasn’t until 3 PM, so I wasn’t expecting miracles, but the way the receptionist talked to me was pretty disappointing. I asked if I could get a decent room, and all she said was she’d give me the first one that came up. No real effort, no interest in helping out, just a flat, unfriendly answer. That set the tone for the rest of my stay. When I finally got my room, it was freezing. The heating barely worked. Plus, they didn’t bother to give any face towels, which seemed odd for a hotel like this. Breakfast didn’t help either. There were only two types of cheese and not much else. I expected something a bit more varied, or at least a little effort. All in all, I feel like the Ibis charges way too much for what you actually get. I wouldn’t stay there again, and I’d tell anyone else to think twice before booking.

Dear Moustafa Wahab, Thank you for sharing your feedback regarding your recent stay at ibis Genève Centre Nations. I would like to sincerely apologize for the experience you had, as it does not reflect our commitment to providing excellent service and comfort to our guests. I regret to hear about the interaction you had with our receptionist. Your comments regarding the level of assistance provided are noted, and I assure you that we value guest satisfaction highly. Regarding the room temperature, I understand how uncomfortable this must have been, and we appreciate your input on the lack of face towels, as we strive to meet the expectations of our patrons. Concerning breakfast, we aim to offer a variety of options to cater to our guests' preferences. Your feedback will be shared with the team to improve our offerings. Thank you again for your insights, and I hope you may reconsider staying with us in the future. Thomas / Assistant Manager

Lovely clean, comfortable hotel with good breakfast.

Tripadvisor puanı 4.0/5

Chloe B TripAdvisor onaylı yorum

The hotel was very clean and pretty modern. The room was a good size with all the necessary amenities and a big bathroom, and the bed was very comfy. The breakfast selection was good with lots of choice of pastries, hot food, yoghurt, granola, fruit and some cold cuts/cheese. It was a good location close enough to walk into Geneva centre and the lake plus you get a free travel card for buses, trams and water taxis when you book a hotel.

Dear Chloe B, Thank you for taking the time to share your positive experience at ibis Genève Centre Nations. We are delighted to hear that you found our hotel to be clean, comfortable, and well-equipped with amenities. It’s wonderful that you enjoyed our breakfast selection and appreciated our location, which indeed allows for easy access to Geneva's attractions. We strive to provide our guests with a pleasant stay and are pleased that the complimentary travel card added to your experience. We look forward to welcoming you back in the future. Best regards, Thomas / Assistant Manager

The place , menager and customer service 5 star

Tripadvisor puanı 5.0/5

kubotex TripAdvisor onaylı yorum

Salim , menager of hotel is absolutely star , he show incredible understanding and customer service I am so positively suprised of his and his team approach , amazing stuff. Sometimes people make place wonderful not place itself ,he definitely did today , thank you

Dear Kubotex, Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team, particularly Salim's exceptional customer service. It's gratifying to know that our staff's dedication has made your stay memorable. Your kind words inspire us to continue providing the best possible service to our guests. Best regards, Thomas / Assistant Manager

Opportunities to improve

Tripadvisor puanı 3.0/5

moisess271 İş - TripAdvisor onaylı yorum

As a frequent business traveler, I try to book in 3 or 4 star business casual hotels, I look for different factors, location, flexibility, comfortable, good prices and cleanliness. Though my experience was ok there are things to be improved, such as cleanliness in the restaurant, especially if it’s buffet solo serving,I found it very dirty and poor higiene. Pillows are very uncomfortable and I found curious that I asked for a Single room with one bed, the gave me a room with 2 individual beds together with a kind of thin queen mattress that felt the middle division in between the beds and make it uncomfortable. The service by the front desk was good, and the cleaning ladies were excellent.

Dear Moises Solis, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your insights as a frequent business traveler and understand the importance of cleanliness, comfort, and overall guest experience. We sincerely apologize for the issues you encountered in the restaurant. Please be assured that maintaining high hygiene standards is a priority for us, and your comments will be taken into account for future improvements. Regarding the pillows, we understand that comfort is subjective, and we will review our options to enhance guest satisfaction. Concerning your room assignment, we acknowledge that having the right bed configuration is crucial for a restful experience. While our team strives to meet all preferences, we regret that this aspect did not meet your expectations. We are pleased to hear that you found our front desk service and housekeeping to be commendable. Thank you once again for your valuable feedback; it aids us in our continuous efforts to improve our services. Best regards, Thomas / Assistant Manager

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.