Résidence Studio Genève Centre 2 yıldız

Sayin Serap Hanim, Otelimizle ilgili yaptığınız yorum için teşekkür ederiz. Konumumuzun beğenilmesine çok sevindik. Résidence Studio Genève Centre olarak misafirlerimizin konforunu ve memnuniyetini sağlamaya özen gösteriyoruz. Ancak mutfak olanaklarımızın beklentilerinizi karşılamadığını öğrenmek üzücü. Mutfaklarımızda yalnızca basit yiyeceklerin hazırlanabileceği bir mikrodalga ve su ısıtıcı bulunmaktadır ve bu durum stüdyo tanıtımımızda belirtilmiştir. Umarız, sunduğumuz hızlı Wi-Fi erişimi, yenilenen banyolar ve şehir merkezindeki merkezi konumumuz gibi olanaklarımızın keyfini en iyi şekilde çıkarmışsınızdır. Umarım sizi tekrar misafir ederek, çok daha güzel tecrübelerle buradan ayrılmanızı sağlarız. Saygılarımızla Nicolas Goureau, General Manager

Dear Lubabas, We are grateful to you for taking the time to send us your review. We are delighted that you appreciated the privacy, in-studio amenities such as the kitchenette with a microwave and fridge, and found our rates to be economical, which we strive to keep competitive while offering a comfortable stay. However, we understand that locating our Résidence Studio Genève Centre can be challenging and we apologize for any inconvenience this may have caused. We appreciate your understanding that while we do not have dedicated staff on site, our nearby Novotel Genève Centre is always ready to assist with any needs, as all check-ins are managed there to ensure a smooth arrival experience. We hope you managed to take advantage of our central location, close to Lake Geneva and numerous city attractions, as well as the convenience of free public transport provided to all our guests. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager

Dear Jongseo Yim, Thank you for your review of your recent stay, We are pleased that you found our location in the vibrant heart of Geneva to be convenient, offering easy access to local attractions and public transport. While we are happy that you appreciated our central location, we regret to hear that the noise level was a concern during your stay. We understand the importance of a restful night's sleep and offer rooms on higher floors and towards the backside of the building, where the noise from the bustling streets is less prevalent. For future visits, we would recommend requesting a studio on one of these quieter floors. Regarding breakfast, we are sorry to learn that it did not meet your expectations. The express breakfast option is designed to provide a quick and convenient start to the day, and we also offer a more extensive breakfast buffet for those who prefer a wider variety. We hope you were able to take advantage of the complimentary public transport card provided to explore the city, as well as the comfort of your studio equipped with a queen-sized bed, kitchenette, and free high-speed WiFi. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager

Dear Guest, We would like to thank you for this review about your recent stay. We are delighted that you found our accommodations to be clean and comfortable, which are qualities we strive to maintain for all our guests. It's rewarding to hear that our studios provide a value-conscious option for youthful explorers like yourself. However, we understand that the vibrancy of the surrounding area can lead to some disturbances, and we apologize for any inconvenience this may have caused. We are glad to hear that the air conditioning system met your expectations, ensuring a cool and pleasant atmosphere within your studio. Additionally, we appreciate your feedback regarding the kitchenette supplies; it is important for us to know where we can enhance our guest's experience. Finally, we are pleased that the proximity to Lake Geneva was beneficial during your stay and that the courtesy and efficiency of our staff during the check-in process added to your positive experience. Our central location is indeed one of the key highlights, offering easy access to the city's attractions and public transport options. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager

Dear Guest, Thank you for taking the time to share your candid feedback. We are glad to note that your stay was not impacted by bed bugs, reflecting our commitment to cleanliness and hygiene. We regret to hear that the studio did not meet your expectations in terms of space and amenities. Our studios are designed to be functional and are equipped with a kitchenette, double glazing, and individual controlled air-conditioning for our guests' convenience. We apologize if the urban location’s vibrancy, due to our central position in the Pâquis district, fell short of providing the tranquility you desired. Our team is dedicated to ensuring a comfortable stay, and we provide complimentary earplugs at the reception for added noise comfort. Regarding the smoke disturbance, while our property is smoke-free, we empathize with your discomfort and are troubled that this occurred during your stay. Our pricing reflects the demand in the city, our central location and the facilities we offer, including free public transport and Wi-Fi access. We take all feedback seriously as it is vital for our continuous improvement. Upon your earlier check out nothing has been mentioned to our reception. As per the cancellation policy, one night has been charged as cancellation is one day prior to arrival. Best regards, Gregory Viandaz Operations Manager