Novotel Suites Geneve Aeroport

Novotel Suites Geneve Aeroport 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 431 görüş

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Açıklama

Otel ekstraları

  • Geniş ve konforlu Superior ve Executive Süitler

  • Süitleri toplantı odasına dönüştürme seçeneği

  • 24 saat açık fitness salonlu dinlenme alanı

  • Restoranda ya da odanızda yiyebileceğiniz hazır yemekler

  • Balexert Alışveriş Merkezine ve Cenevre merkezine yakın

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
İsviçre

  • Transports publiques Genevois:  10 PAILLY balexert

  • Uçakla

    AEROPORT DE GENEVE 3km / 1,86 mil mesafede

  • Trenle

    GENEVE CORNAVIN 4km / 2,49 mil mesafede

GPS:46.221112, 6.112778

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

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Daha fazla bilgi edinin

ALL Puanlama  4.7/5  431 görüş

TripAdvisor Derecesi  4.0/5  850 görüş

2022 mükemmeliyet sertifikası

Super nice reception, good room

Tripadvisor puanı 5.0/5

Fifi2022 İş - TripAdvisor onaylı yorum

I received a "real" warm welcome from a very helpful lady. I'm used to the classic "what can I do for you" in the USA, where you have the feeling that the person is not really interested to help you. Here in Geneva, I had the real feeling of welcome. Thank you for that.

Dear Fifi2022, Thank you so much for your warm compliments following your stay at the Novotel Suites Genève aéroport. We really appreciate them and for sure, it will be shared with the team. Your satisfaction is important for us and it's always a pleasure when our guests enjoyed their stay. Once again, we thank you and we hope to welcome you soon. Best regards, Jonathan - Assistant manager

Great stay and wonderful staff

Tripadvisor puanı 5.0/5

mahmoudibrahimsamak TripAdvisor onaylı yorum

We really enjoyed our stay. Staff is really nice and helpful specially at the reception and also at the restaurant (Soad, Kim and Susane). Rooms are nice and super clean. Location of the hotel is really nice (near to the airport with easy access to public transportation which takes you to city center in 10 minutes)

Dear mahmoudibrahimsamak, Thank you for sharing your experience on TripAdvisor following your stay at the Novotel Suites Genève aéroport. We really appreciate your kind comments and for sure, we will share them with all the team especially Soad, Kim and Susana. Once again, we thank you an we hope to welcome you soon. Best regards, Jonathan - Assistant manager

Amazing as usual

Tripadvisor puanı 5.0/5

H6507MSlisag TripAdvisor onaylı yorum

The hotel and staff never fail to meet our expectations with their incredible service and everything you need to ensure a wonderful stay. Highly recommend staying here. Thank you yet again. We always look forward to staying with you.

Dear H6507MSlisag We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Novotel Suites Airport Geneva

Tripadvisor puanı 5.0/5

Per1936 TripAdvisor onaylı yorum

My favorite hotel in Geneva is Novotel Suites Airport. Due to private matters, I visit Geneva a couple of days each week. For each visit I choose Novotel Suites Geneva Airport. I come by car and Novotel Suites has a garage under the hotel which suits me perfectly. There is a restaurant that serves lunch and dinner and it is well suited to eat at. All the staff are exceptionally friendly and helpful. I'm really happy to stay at Novotel Suites.

Great location for families and amazing rooms.

Tripadvisor puanı 5.0/5

ashwinnp Aileler - TripAdvisor onaylı yorum

Great location for families as a big mall is opposite and bus stop is also nearby. Rooms are big with brand new interiors. Amazing Breakfast was available from 6 in morning to 10. am which is great for families on early day trips .

Dear ashwinnp, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great 2 nights stay

Tripadvisor puanı 5.0/5

sdeniz80 Aileler - TripAdvisor onaylı yorum

As a family of four with two kids we had a family room and had great 2 nights stay here. The staff at the front door are extremely friendly and helpful. As we arrived in the room warm and personalized welcome message as well as small lovely gifts for the kids made us very happy and we felt special. The hotel is very conveniently located close to the airport and easily accessible by the bus number 10. There is a huge shopping mall, Balexert, right opposite. The hotel provided free transport cards for the duration of our stay which was great. The room was well decorated, very clean and spacious. We had enough space for 4 suitcases. There was a Bluetooth speaker which we connected easily to listen to the music in the room. There was a fridge, tea and coffee making facilities and even a microwave in the room. The beds were comfy even though one was a sofa bed. The only drawback was that the windows were locked. We were told that this is due to legal safety obligations for the rooms overlooking to the street. Overall we had a great stay and would definitely recommend.

Dear sdeniz80, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Nice and clean. Perfect for family

Tripadvisor puanı 4.0/5

MG A Aileler - TripAdvisor onaylı yorum

Very clean and in a very good condition. The hotel is very conveniently located 5 min from the airport and is great if you need to catch an early flight. The only downsize is that you have to pay for the parking, which is very expensive but you dont really have any other options , as you are just off a main road with no parking. The breakfast, although free for children is very basic . It is fine if you just want some cereals and croissant. The English breakfst is not great.

Dear Tomsawyer71, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. About the parking, if you use our parking area, the cost is 20.00 CHF/night/car. You have the possibility to park your car just near our hotel, on the blue zone, this is another possibility. Concerning the breakfast, we take good note about your impression and assure you that we will improve our offer. Actually, we propose some eggs, meats, cheese, pancake, salads, pastries, breads, cereals, vegetables, etc... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Good overnight near the airport.

Tripadvisor puanı 4.0/5

OkiCokie Solo travel - TripAdvisor onaylı yorum

The only downside to this hotel is that you have to take a bus (no. 10) four stops from the airport. It cost me 3 Swiss Francs. I am not aware if the hotel offers a shuttle bus. Otherwise it was excellent and I would without doubt stay here again. Very good breakfast was included in my room rate.

Dear Guest, We thank you for your taking the time to tell us about your experience in our hotel. It's a pleasure to hear that you spend a good time with us in our hotel. For you next stay , as soon you arrive at the Geneva Airport, you can collect a free transport ticket to the hotel (distributor available in baggage claim area). and after we will give you a free pass for all your stay at your check-in. We hope to welcoming again soon in Geneva. Sincerly, Marlène reception team

Wonderful stay - Excellent staff and services

Tripadvisor puanı 5.0/5

fatihaterki Aileler - TripAdvisor onaylı yorum

Excellent service , warm welcome, very clean room. Parking available and very well located . This hotel will definitely list among the preferred one on Geneva. The staff is very friendly and accommodating.

We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fun in Geneva, with Novotel

Tripadvisor puanı 5.0/5

Shpetim1973 Aileler - TripAdvisor onaylı yorum

Very convenient place regarding logistics, very close to airport, next to shopping mall Balexert, in the middle of many public transport connections all over the city; Service - always great one, with precise instructions from people who are always helpful, polite and with big gentle smile, ready to help and support.

Comfortable Stay

Tripadvisor puanı 5.0/5

bintang82 Aileler - TripAdvisor onaylı yorum

swift check-in and they allow me to park in disable parking temporarily lot due to no availability in regular parking space. The staff are very friendly and very helpful. The bed were comfortable and the room was spacious. They provide free public transportation card during our stay.

A lovely weekend stay

Tripadvisor puanı 5.0/5

Trek34010692738 Aileler - TripAdvisor onaylı yorum

This hotel never fails to impress. Very friendly professional staff always providing great service. Staff went the extra mile on Sunday 22/5/19 when our flight to Manchester was cancelled giving assistance with arranging another night with Accor Hotels, minutes later we were booked a room and were relaxing in the bar with a drink. A big thank you to Novotel Geneva.

Dear Trek34010692738, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Great hotel for family stay

Tripadvisor puanı 5.0/5

Meander52245039470 Aileler - TripAdvisor onaylı yorum

The hotel was great. The staff were very helpful, explaining all the services and even provided some milk, forks and spoons at our request. The breakfast was wonderful - great variety of choice, even fresh juice was provided free of charge, but only on one day. Nice terrace inside the hotel, where you can have sun baths or just relax. The hotel is 5 minutes on bus 10 from the airport and right across of Balexert mall, so you can also do some shopping there or even buy some food. The city center is 10 minutes drive by bus, but also quite nearby along with UN Office and CERN. The only disappointment is price, which is very expensive as everything in Geneva, but it was one of the best options.

Perfect staff

Tripadvisor puanı 5.0/5

aboub685 Aileler - TripAdvisor onaylı yorum

I really appreciated the check in gentlemen from North Africa, I think from Morocco, very polite, and clean explanation. Really appreciate the two ladies who served us on Monday 24th lunch time and take time to play with our kids in the kids area. The hotel located in front of shopping mall and next to GVA airport. Free parking at hotel and you can take the shuttle to the airport and public transport to Geneva

Dear aboub685, Thank you very much for this nice review - we will transfer it to our colleague, he will be happy Concerning the parking, the cost is 20.00 CHF/night/car - outside of the hotel, on the blue zone, you can find some places for free, but available only 1 hour Hope to welcome you again soon Best regards Nicolas Philippe Assistant Manager

Good for overnight stop

Tripadvisor puanı 4.0/5

linderbrain Aileler - TripAdvisor onaylı yorum

This is a lovely hotel, very nicely done and sparkling clean. We used it as an overnight stop-over en route further into switzerland. I would have given a higher score but when we arrived, we parked up and went to reception and i asked how much the parking was and it was 20 francs for 1 night which i thought was very pricey, seeing as it doesnt tell you on the website (that i could find anyway! )Then we had to pay city tax which was an extra 8 francs (which we knew about). But all in all a pricey 1st night and the hotel wasnt cheap to stay in either! Location not great, we overlooked extremely busy roads but it didnt bother us as we were only here for the 1 night. If we were coming again, i think we would possibly stay elsewhere, but overall it did the job we wanted!

Dear linderbrain, We appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. Concerning the parking cost, we can assure you that this is one of the cheapest in Geneva. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Philippe Assistant Manager

Check In Painful

Tripadvisor puanı 2.0/5

CinciSteveT Friends getaway - TripAdvisor onaylı yorum

I prepaid for my rooms. Between paying and arriving my credit card was hacked and I was issued a new card. Bc I couldnt produce the orig card I had to pay AGAIN and have to seek a refund on first charge.

Dear toshorder, We are really surprise about the bad review because since the beginning of the problem encored, we always replied to your request and tried to find a solution in order to resolve it as soon as possible. We already explain to you that, after many cases of fraud, we have been forced to secure more strictly internet payments - this is why we are now obliged to check all credit cards upon arrival If the customers are not able to present the credit card used for the payment of the stay, we can’t accept the transaction and are obliged to ask for a new payment from the customer + to refund the original transaction We know that this rigor is not very pleasant for our customers, especially for a case like yours but we hope that you understand this position of the hotel and the procedures put in place to prevent fraudsters from taking advantage of the cards. honest people's credit In your situation, upon check-in time, you was not able to present the credit card used for the payment - we had the obligation to request a new one and to refund the original transaction Thank you again for your understanding Cordially Nicolas Philippe Assistant Manager

Comfortable stay

Tripadvisor puanı 4.0/5

Lonely_wren Aileler - TripAdvisor onaylı yorum

Nice hotel with good space rooms. Big and enough cars parking. The staff need more training about how to deal with guests. They are rude and not friendly especially who serves guests during breakfast meal.

Dear Lonely_wren, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Philippe Assistant Manager

Excellent experience

Tripadvisor puanı 5.0/5

arier222 İş - TripAdvisor onaylı yorum

Large suites, very clean, great maintenance, smiling staff, few minutes away from the city and the Airport and in front of the biggest mall in Geneva. The bar and the restaurant are very good too. Very small gym but wonderful breakfast.

Dear Guest, Thank you so much for your beautiful review. We are glad that you really enjoyed your stay with us. Hope to welcome you soon again. Best regards from Geneva. Romain - Shift Leader

overall

Tripadvisor puanı 3.0/5

wpfssp Aileler - TripAdvisor onaylı yorum

The Novotel Suites Geneve did not give welcome drink in this time. My room is noisy from plane. A breakfast is not too worth. My room is hot because the Novotel Suites Geneve has not air conditioner for customer.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Genève Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding your different point, our complimentary welcome drink is available from 02:00 pm at the lobby every day with some snacks. For the air condition, we would like to inform you that we close it during winter time but it is now working as summer time is coming very soon. Next time, do not hesitate to advise our reception team, we can turn off the heater in your room is you not feeling comfortable.The temperature inside our suite is adjustable from 18 to 24 degrees Celsius approximately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romain - Shift Leader

Great for an early morning flight out of Geneva.

Tripadvisor puanı 5.0/5

mhbunzli Aileler - TripAdvisor onaylı yorum

The hotel was clean, staff friendly and helpful and provided all needed amenities. Pull out beds for kids were set up already upon arrival and room was not cramped, even with two pull out beds. Hotel was quiet, clean, comfortable.

Dear mhbunzli, Thank you very much for your nice comment Best regards from Geneva Nicolas Philippe Assistant Manager

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