ibis Geneve Centre Gare 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 609 görüş

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Açıklama

Otel ekstraları

  • Cornavin istasyonu (1 tramvay istasyonu), şehir merkezi ve göle yürüyerek 5 dakika mesafede.

  • Varışta toplu taşıma kartı sunulur ve tüm konaklama boyunca geçerlidir.

  • 24 Saat Atıştırmalık Servisi ve Bar. Geniş yelpazede yemekler (et, balık, makarna).

  • Otelde ücretsiz WiFi. 3 cihaz için bağlantı sağlayan kod 7 gün geçerlidir

  • Yenilenmiş lobimizde ortak çalışma alanları. Elektrik prizlerine sahip masa mevcuttur.

Konaklama olanaklarımız

Otelin konumu

ibis Geneve Centre Gare

10, rue Voltaire
1201 GENEVA
İsviçre

GPS:46.207651, 6.138269

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

BAR

Barda 7/24 servis edilen, odanıza da götürebileceğiniz atıştırmalıkların yanı sıra uluslararası içecek ve bira çeşitlerimizin tadına bakın.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  609 görüş

TripAdvisor Derecesi  3.5/5  670 görüş

Quick stop and helpful staff!

Tripadvisor puanı 4.0/5

ReshmaAzizKhan İş - TripAdvisor onaylı yorum

Fairly convenient and close to the train station. The lovely lady staffing the reception desk at night was really kind and helpful! She took a lot of effort to personally find a laundromat for me and came up to my room to tell me where it was! The room was quite small but clean and manageable. I also loved the mini tuck shop!

Thank you for taking the time to share your experience at ibis Genève Centre Gare, ReshmaAzizKhan. We are delighted to hear that our location near the train station was convenient for your stay. It's wonderful to know that our staff, especially the lady at the reception desk, provided helpful assistance during your visit. We appreciate your kind words about the cleanliness of our rooms. We're glad you enjoyed the convenience of our mini tuck shop as well. Your feedback is truly valuable to us, and we hope to welcome you back in the future. Best regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare.

Terrible smell and rude, unhelpful staff

Tripadvisor puanı 1.0/5

SfromLondon1 TripAdvisor onaylı yorum

Really bad smell in the room - when we raised it with staff they were dismissive and put the onus on us to deal with the problem. Apparently it was our fault for not coming down early enough to talk to them even though we told them we had an early booking for a coach that we couldn’t miss. On more than one occasion with more than one staff member, we were dismissed and spoken in an extremely rude and sarcastic tone. The smell was really bad that it made us feel sick. It was obvious that staff were talking and sniggering about us whilst we were there. We raised concerns with the manager before leaving who said he was sorry and that he would be open to offering a refund however when trying to chase this after we left we seem to receive no response. Absolutely terrible service - the only good thing is the location but there are other hotels in the area which I’m sure have more friendly and helpful staff who will actually make you feel welcome.

Dear SfromLondon1, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay at ibis Genève Centre Gare. We understand that encountering a bad smell in your room can be very discomforting and we regret that our staff did not handle the situation with the level of professionalism and empathy that we strive for. We deeply apologize for any dismissive or rude behavior you encountered from our team members. This is not the standard we hold ourselves to, and we will address this issue with our staff to ensure it does not happen again in the future. Your feedback is greatly appreciated, and we will use it to improve our service quality. Regarding the lack of response after your departure, we apologize for any inconvenience caused. We will investigate this matter further to understand what happened and to ensure that such a communication breakdown does not occur again. We value your feedback and will take it into account as we continuously strive to enhance our guests' experience. We hope that you will consider giving us another chance in the future to provide you with the exceptional service that you deserve. Warm regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare

Great location and ataff

Tripadvisor puanı 4.0/5

187stuartm Couples - TripAdvisor onaylı yorum

Great example of an Ibis hotel. Within easy walking distance of the train station. Some nice good value places to eat very close by as well. Staff were very friendly and helpful. All in all a pleasant stay. Would happily stay here again in the future.

Good short stay

Tripadvisor puanı 5.0/5

2014_uk_ok Solo travel - TripAdvisor onaylı yorum

Clean hotel. Room adequate for short stay. Clean and decent shower room. Air con worked well which was good as very warm outside. Arrived in morning and Couldn’t check in till afternoon but staff locked luggage in a room so could go exploring Geneva without carrying baggage about. You know what you are getting with an Ibis if comparing that the room isn’t beg enough or no kettle then book somewhere else. Good location near train station and everything is within easy reach by tram or bus.

Very good

Tripadvisor puanı 4.0/5

aaronmckh Solo travel - TripAdvisor onaylı yorum

Pretty good hotel from the Accor group, there are only a couple of things that prevent it from being a 5/5. Firstly, all flexible bookings are pre-authorised prior to arrival which is baffling, secondly, there are no tea or coffee facilities in the room. Apart from that, the hotel is clean, in a safe area and the staff are great. Very eco-aware too with no plastics, everything is either in glass or recyclable paper. Would definitely stay again.

ile iş birliği içinde TripAdvisor

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