Novotel Genève Centre 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 3.169 görüş

En iyi fiyat
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Novotel Genève Centre - Image 1
Novotel Genève Centre - Image 2
Novotel Genève Centre - Image 3
Novotel Genève Centre - Image 4
Rue de Zurich 19, 1201 GENEVA, İsviçre

Açıklama

Otel ekstraları

  • Sauna, hamam ve fitness salonu bulunan dinlenme alanı

  • 5 toplantı odası, çok sayıda prestijli kuruma yakın konum

  • Cenevre'nin merkezinde, göle yakın

  • Modern dekorlu ve Fransız mutfağından lezzetler sunan bar ve restoran

  • Green Key sertifikalı otel

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Otelin konumu

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
İsviçre

GPS:46.211635, 6.147291

Telefon
Faks +41 22 909 90 01

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  3.169 görüş

TripAdvisor Derecesi  3.5/5  1.722 görüş

Another good stay

Tripadvisor puanı 5.0/5

la_viajera_constanta İş - TripAdvisor onaylı yorum

Have stayed here a few times on trips to Geneva and it has always been a good experience. Location is convenient for walking to train station and lake with plenty of restaurants nearby. Room and bathroom are a reasonable size. Coffee maker, safe deposit and fridge in room. Good size towels and Rituals toiletries in bathroom. Note there is body lotion but no hair conditioner, which I find a bit random (there is a Body Shop at the train station which sells travel size products if you get stuck). The hairdryer is hidden in one of the drawers next to the desk! Also really appreciate having a proper wardrobe with a door to hang clothes in rather than an open rail. Front desk team are excellent, friendly and helpful. Also a big thank you to the fabulous housekeeping team. I didn't have breakfast but did eat in the hotel restaurant one evening. Very nice ambience and good food (see review for "Novotel Cafe" - although now called GourmetBar Novotel). Room service options seem very limited though. OK gym for a hotel, two treadmills, cross trainer and weights. There is also a spa, although I've never tried it. Also have to really commend the measures the hotel/Novotel chain are taking to reduce their environmental impact e.g. no more single-use plastics. For me a very good experience and will definitely stay here again next time I'm in Geneva.

Dear Constanta, We are truly grateful for your detailed feedback on your recent stay at Novotel Genève Centre. We are delighted that you had such a wonderful experience at our hotel. It's fantastic to hear that you found our rooms and bathrooms to be of a good size. We take pride in providing comfortable accommodations for our guests. We're pleased that you appreciated our in-room amenities, including the coffee maker, safe deposit box, and refrigerator. Our goal is to ensure that our guests have everything they need for a comfortable stay. We are constantly working on improving our offerings to cater to our guests' diverse needs. Your feedback is valuable and will be shared with our food and beverage team for consideration in future menu planning. Nonetheless, we're thrilled that you enjoyed the ambience and cuisine at our GourmetBar. Our restaurant team strives to create a pleasant dining experience for all our guests. We're also happy that you found our front desk and housekeeping teams to be excellent. Our staff's dedication to providing top-notch service is a cornerstone of our hospitality. Finally, we appreciate your recognition of our environmental initiatives. As the first hotel in Europe to receive 'The Pledge' certification, we are committed to reducing food waste and implementing sustainable practices throughout our operations. We look forward to welcoming you back to Novotel Genève Centre on your next visit to Geneva. Best wishes, Nicolas Goureau General Manager

İyi konum, temiz oda

Avis müşterileri puanı 4.0/5

Ü G. Aileler - ALL için doğrulanmış yorumlar

Ulaşım kolay Otopark mevcut

Değerli Misafirimiz, Konaklamanızı değerlendirip daha iyi hizmetler sunabilmemiz adına otelimizdeki tecrübenizi paylaştığınız için teşekkür ederiz. Otelimizin lokasyonunun, odalarımızın temizliğinin ve ulaşım kolaylığının yanı sıra mevcut otopark olanaklarımızın beğeninizi kazanmış olmasından dolayı mutlu olduk. Ancak klima ve oda sıcaklığı ayarları konusunda bir rahatsızlık yaşamış olmanızdan üzüntü duyuyoruz. Odalarımızın her birinde bireysel klima ayarı yapabilme imkanının olduğunu ve ekstra fanlarımızın da istek üzerine temin edilebildiğini hatırlatmak isteriz. Cenevre çevre yasaları gereği, oda sıcaklıklarının çok düşük seviyelere inmesine izin verilmemekte ancak konforunuz için sıcaklık ayarlarınızı ihtiyacınıza göre düzenleyebiliriz. Ayrıca, ekstra battaniye veya odanıza yerleştirilebilecek taşınabilir bir ısıtıcı sunma imkanımız da bulunmaktadır. Son olarak, otelimizin merkezi konumu sayesinde Cenevre Gölü'nün yanı sıra Notre-Dame Bazilikası, Bains des Pâquis ve çeşitli alışveriş mekanlarına kolay ulaşım sağlanabilir. Bir dahaki sefere, şehrin güzelliklerini keşfetmek için otelimizin sunduğu kolaylıkları tekrar değerlendirebilmenizi umarız. Sizi tekrar ağırlamaktan memnuniyet duyacağız. En iyi dileklerimizle Nicolas Goureau General Manager

Can't fault it

Tripadvisor puanı 5.0/5

Zoltán F Couples - TripAdvisor onaylı yorum

This is always our go to hotel in Geneva. Conveniently located, yet very quiet rooms and great view from the Top Floor. The service was fantastic, special thanks to Adele and Gregory. The hotel seems to invest greatly into sustainability too, which was obviously displayed at their breakfast selection.

Dear Zoltan, Thank you very much for this kind review of your recent stay. We are genuinely delighted to hear that your stay at Novotel Genève Centre consistently meets your expectations and that our efforts towards sustainability have not gone unnoticed. We are thrilled that you enjoyed the tranquility of our rooms, the breathtaking views from the higher floors, and the quality of service provided by our team members, Adele and Gregory. It is wonderful that our breakfast selection, which reflects our commitment to sustainability, added to the enjoyment of your stay. Our central location, offering proximity to Lake Geneva and various city attractions, is something we are very proud of, and we are glad it contributes positively to your visits. We look forward to seeing you again soon. Best regards, Nicolas Goureau General Manager

Horrible customer service

Tripadvisor puanı 1.0/5

shortcyclist Aileler - TripAdvisor onaylı yorum

I really hesitated writing this review because I rarely review anything below three stars but after two horrible Novotel experiences in Switzerland within a period of days I feel people should have a heads up of what to expect. The rooms are basic. There is soap but no conditioner. The location is central. It can be a bit noisy at night from the streets but it wasn’t too disruptive. That’s where the positive ends. The staff are incredibly rude. We arrived a bit before official check in (half hour). They let us drop off the suitcases. The staff didn’t listen to us at all and wouldn’t even look at us as we were speaking to them. We returned well after official check in time and our room was still not ready. We waited over an hour in the lobby. When I went to ask again about our room the staff was insulting and rude to the point I left the front desk in tears. We asked for late check out as compensation. Only we were locked out of our rooms by normal check out so that’s another wait to ask for this to be corrected. Only for the cards still not to work properly. It’s the rudeness of the staff that really gets to me. I’ve traveled a lot and have stayed in rooms that were less and had a much more positive experience. It’s absolutely outrageous that such a massive brand can have such poor customer service. Our experience in Bern was similar and awful. I will be writing that review next. So be warned you may have a convenient location but it will be with horrible service.

Dear Guest, We are grateful for your feedback. We are pleased that you found our central location convenient for your needs, with easy access to the city's attractions such as Notre-Dame Basilica, Bains des Pâquis, and a variety of restaurants and shops. However, we are sorry to hear about your unsatisfactory experience with customer service during your stay. Our team strives to offer a welcoming and efficient service from the moment our guests arrive, and it seems we fell short of this commitment in your case. Additionally, we understand that any disruptions to peace during your stay can be concerning, and we aim to provide rooms that offer a respite from the city's bustle. For guests sensitive to urban sounds, we recommend our courtyard view rooms, which tend to be quieter. Regarding the amenities, we offer a selection of toiletries and are always happy to provide additional items upon request. We regret the inconvenience you faced with the check-in process and the subsequent issue with your key cards. Please accept our sincere apologies for these oversights and for the way the situation was handled. Your feedback is invaluable as we continuously work to improve our guest experience. We will ensure that our team receives your comments and addresses these areas of concern. We hope that you will consider staying with us again, so we may have the opportunity to provide you with the quality service and accommodation that Novotel is known for. Warm regards, Nicolas Goureau General Manager

Great staff and lovely rooms

Tripadvisor puanı 5.0/5

HullPhil Solo travel - TripAdvisor onaylı yorum

I stayed here for 3 nights. Check in was good and staff friendly. The room was large and air conditioning was strong, which was needed in the high Geneva temperatures. I had breakfast included. It was good, although the hot items were not particularly appetizing. Why only chicken sausages? Recommended.

Dear Guest, We are grateful for your feedback. We are delighted to hear that your stay with us was enjoyable and that you found our rooms to be spacious and comfortable. Our team strives to provide a welcoming atmosphere from check-in to departure, and it's heartwarming to know we succeeded during your visit. However, we regret to learn that the breakfast options, particularly the hot items, did not meet your expectations. We offer a diverse breakfast buffet that includes a variety of options, and we are continually seeking to improve our menu to satisfy all palates. We appreciate your comments and will consider them as we review our breakfast offerings. Nonetheless, we are pleased that you found the air conditioning effective during the warm weather, ensuring your comfort throughout your stay. Additionally, our central location in the heart of Geneva, close to many attractions and transportation options, is something we are proud of and we hope it helped to make your stay even better. We would love to welcome you on a future occasion. Warm regards, Nicolas Goureau General Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.122 görüş 8.8/10 Konum
  • 1.286 görüş 7.2/10 Oda
  • 1.357 görüş 8.6/10 Hizmet
  • 19 görüş 8.3/10 Wifi
  • 629 görüş 8.3/10 Kahvaltı
  • 547 görüş 8.1/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Geneva şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.