ibis Geneve Centre Nations bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 857 ulasan

Jaminan Harga
Terbaik
ibis Geneve Centre Nations - Image 1
ibis Geneve Centre Nations - Image 2
ibis Geneve Centre Nations - Image 3
ibis Geneve Centre Nations - Image 4
Rue du Grand Pre 33-35, 1202 GENEVA, Swiss

Deskripsi

Keistimewaan hotel

  • Just a few minutes from Cornavin Stn, Palais des Nations and the CICG

  • Public transport card provided on arrival for the entire stay.

  • Parking garage payable at the hotel

  • Room for people with reduced mobility on request

  • Close to Lake Geneva and the main tourist attractions.

Akomodasi kami

Lokasi hotel

ibis Geneve Centre Nations

Rue du Grand Pre 33-35
1202 GENEVA
Swiss

GPS:46.214075, 6.135314

Telepon
Fax +41 22 919 20 40

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Bar
  • Properti 100% Bebas Rokok

IBIS RESTAURANT

Foto non-kontrak

Catering offer available 24/7.

Ulasan tamu kami

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Peringkat ALL  4.3/5  857 ulasan

Peringkat TripAdvisor  4.0/5  1.255 ulasan

Overpriced and Unpleasant Experience at Ibis Hotel

Catatan Tripadvisor 2.0/5

moustaphawahab Ulasan TripAdvisor tersertifikasi

I stayed at the Ibis Hotel not long ago, and honestly, it just wasn’t a good experience. I got there early, around 7 in the morning. I knew check-in wasn’t until 3 PM, so I wasn’t expecting miracles, but the way the receptionist talked to me was pretty disappointing. I asked if I could get a decent room, and all she said was she’d give me the first one that came up. No real effort, no interest in helping out, just a flat, unfriendly answer. That set the tone for the rest of my stay. When I finally got my room, it was freezing. The heating barely worked. Plus, they didn’t bother to give any face towels, which seemed odd for a hotel like this. Breakfast didn’t help either. There were only two types of cheese and not much else. I expected something a bit more varied, or at least a little effort. All in all, I feel like the Ibis charges way too much for what you actually get. I wouldn’t stay there again, and I’d tell anyone else to think twice before booking.

Dear Moustafa Wahab, Thank you for sharing your feedback regarding your recent stay at ibis Genève Centre Nations. I would like to sincerely apologize for the experience you had, as it does not reflect our commitment to providing excellent service and comfort to our guests. I regret to hear about the interaction you had with our receptionist. Your comments regarding the level of assistance provided are noted, and I assure you that we value guest satisfaction highly. Regarding the room temperature, I understand how uncomfortable this must have been, and we appreciate your input on the lack of face towels, as we strive to meet the expectations of our patrons. Concerning breakfast, we aim to offer a variety of options to cater to our guests' preferences. Your feedback will be shared with the team to improve our offerings. Thank you again for your insights, and I hope you may reconsider staying with us in the future. Thomas / Assistant Manager

Lovely clean, comfortable hotel with good breakfast.

Catatan Tripadvisor 4.0/5

Chloe B Ulasan TripAdvisor tersertifikasi

The hotel was very clean and pretty modern. The room was a good size with all the necessary amenities and a big bathroom, and the bed was very comfy. The breakfast selection was good with lots of choice of pastries, hot food, yoghurt, granola, fruit and some cold cuts/cheese. It was a good location close enough to walk into Geneva centre and the lake plus you get a free travel card for buses, trams and water taxis when you book a hotel.

Dear Chloe B, Thank you for taking the time to share your positive experience at ibis Genève Centre Nations. We are delighted to hear that you found our hotel to be clean, comfortable, and well-equipped with amenities. It’s wonderful that you enjoyed our breakfast selection and appreciated our location, which indeed allows for easy access to Geneva's attractions. We strive to provide our guests with a pleasant stay and are pleased that the complimentary travel card added to your experience. We look forward to welcoming you back in the future. Best regards, Thomas / Assistant Manager

The place , menager and customer service 5 star

Catatan Tripadvisor 5.0/5

kubotex Ulasan TripAdvisor tersertifikasi

Salim , menager of hotel is absolutely star , he show incredible understanding and customer service I am so positively suprised of his and his team approach , amazing stuff. Sometimes people make place wonderful not place itself ,he definitely did today , thank you

Dear Kubotex, Thank you for your wonderful feedback! We are delighted to hear about your positive experience with our team, particularly Salim's exceptional customer service. It's gratifying to know that our staff's dedication has made your stay memorable. Your kind words inspire us to continue providing the best possible service to our guests. Best regards, Thomas / Assistant Manager

Opportunities to improve

Catatan Tripadvisor 3.0/5

moisess271 Bisnis - Ulasan TripAdvisor tersertifikasi

As a frequent business traveler, I try to book in 3 or 4 star business casual hotels, I look for different factors, location, flexibility, comfortable, good prices and cleanliness. Though my experience was ok there are things to be improved, such as cleanliness in the restaurant, especially if it’s buffet solo serving,I found it very dirty and poor higiene. Pillows are very uncomfortable and I found curious that I asked for a Single room with one bed, the gave me a room with 2 individual beds together with a kind of thin queen mattress that felt the middle division in between the beds and make it uncomfortable. The service by the front desk was good, and the cleaning ladies were excellent.

Dear Moises Solis, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your insights as a frequent business traveler and understand the importance of cleanliness, comfort, and overall guest experience. We sincerely apologize for the issues you encountered in the restaurant. Please be assured that maintaining high hygiene standards is a priority for us, and your comments will be taken into account for future improvements. Regarding the pillows, we understand that comfort is subjective, and we will review our options to enhance guest satisfaction. Concerning your room assignment, we acknowledge that having the right bed configuration is crucial for a restful experience. While our team strives to meet all preferences, we regret that this aspect did not meet your expectations. We are pleased to hear that you found our front desk service and housekeeping to be commendable. Thank you once again for your valuable feedback; it aids us in our continuous efforts to improve our services. Best regards, Thomas / Assistant Manager

Graet place to stay in Geneva.

Catatan Tripadvisor 5.0/5

SkiBum2011 Ulasan TripAdvisor tersertifikasi

This hotel has a great location close to the railway station and also a walkable distance to Lake Geneva. the area is very safe for walking at night. The staff are very helpful and attentive to questions. the rooms are spacious with big bathrooms. the bed is really comfortable.

Dear SkiBum2011, Thank you for your kind words regarding your stay at ibis Genève Centre Nations. We are delighted to hear that you appreciated our prime location, spacious rooms, and the comfort of our beds. Our team takes pride in providing attentive service, and it is heartening to know that their efforts made your experience enjoyable. We look forward to welcoming you back in the future. Best regards, Thomas / Assistant Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

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  • 718 ulasan 8.1/10 Kebersihan
  • 268 ulasan 6.1/10 Makanan
  • 5 ulasan 1.4/10 Kebugaran/olah raga

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