Novotel Suites Geneve Aeroport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 852 ulasan

Novotel Suites Geneve Aeroport - Image 1
Novotel Suites Geneve Aeroport - Image 2
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Avenue Louis Casaï 30, COINTRIN, 1216 GENEVA, Swiss

Deskripsi

Keistimewaan hotel

  • Modern, spacious, comfortable Superior, Family & Exec. Suites, 323 sq.ft..

  • Option of transforming the suites into meeting rooms

  • A fitness center with 24/7 access.

  • International restaurant, bar, private garden with shaded terrace

  • Close to the Balexert shopping mall and the center of Geneva

Akomodasi kami

Lokasi hotel

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
Swiss

GPS:46.221112, 6.112778

Telepon
Fax +41 22 710 46 00

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

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Peringkat ALL  4.6/5  852 ulasan

Peringkat TripAdvisor  4.1/5  885 ulasan

Family suites close to the airport

Catatan Tripadvisor 4.0/5

expateurotraveler Keluarga - Ulasan TripAdvisor tersertifikasi

This Novotel property is convenient to the big shopping mall and to the Geneva airport. We stayed in one of the rooms for one night during a short weekend trip. The room was fine for our family of four for one night. It felt clean enough and there were some soft drinks that we could have access to. The room and building is definitely from another time period, but you can see that the hotel chain has tried to upgrade some of the amenities. For example, Rituals soaps and lotions are provided, which makes the experience of staying there feel a tiny bit nicer. The breakfast was fine, and nice that it’s included in the room price. There is a nifty pancake machine that the kids were really into. If you need a family room close to the airport, I could recommend this Novotel property.

Dear Guest, Thank you for taking the time to review your stay. We are delighted that you enjoyed the convenience of our family suites, the proximity to the Balexert shopping mall and Geneva airport, the cleanliness of our rooms, and the complimentary soft drinks provided. It is great that the upgrade of our amenities added a nicer touch to your stay. We are also pleased that you and your children appreciated the breakfast offerings, especially the nifty pancake machine that caught the kids' attention. We are hoping to welcome you back in the future. All the best. Lise DESBIEZ, General Manager

Does the job - but not that close to the airport

Catatan Tripadvisor 4.0/5

NicksJ_14 Keluarga - Ulasan TripAdvisor tersertifikasi

Nice hotel, well appointed, decent breakfast - we are up to get our money’s worth. It’s not that close to the airport - 5-10 minutes in a taxi; there didn’t seem to be a shuttle bus and the regular bus is only every 20 minutes or so. My one complaint - I was emailed to ask about bed configuration; I replied; my request was ignored / not carried out. The night porter was super and got it sorted out but why ask at all?!?

Dear Guest, Thank you for taking the time to review your stay. We are pleased that you found our hotel well-appointed and enjoyed our breakfast offerings. Our team strives to ensure every guest has a pleasant stay, and it is gratifying to hear that we have succeeded in this regard. However, we apologize for the inconvenience you experienced regarding the distance from the airport and the absence of a shuttle service. We are located just 7 minutes from the airport by bus, and we understand that the waiting time for public transport can sometimes be a concern. We regret that the bed configuration was not as you had requested and acknowledge the inconvenience this caused you upon arrival. Our night team was glad to resolve the matter, and we will ensure better communication in the future to prevent such oversights. Nonetheless, we are delighted that our staff left a positive impression on you, particularly the night porter who was able to assist in sorting out the bed configuration issue promptly. Our priority is attentive service, and your kind words are much appreciated. Furthermore, our location across from the Balexert shopping center and proximity to public transport which allows easy access to the city center, are aspects of our hotel that many guests find convenient. We are hoping to welcome you back in the future. All the best. Lise DESBIEZ, General Manager

Staff needs training

Catatan Tripadvisor 2.0/5

Fernando C Keluarga - Ulasan TripAdvisor tersertifikasi

Part of my stay at Novotel Suites Geneve Aeroport has been payed by points. In the checkin procedure the clerk charged me the amount of the used points in Swiss Francs. The reservation explicitly showed that the points were used. The hotel is in fact not close to the airport and there is no hotel shuttle to the terminals.

Dear Sir, Thank you for taking the time to share your review. We are sorry to hear about the confusion during your check-in procedure and the inconvenience it has caused. Our intention is to provide a smooth and accurate billing process, and it is apparent that we did not succeed on this occasion. We will review this matter to prevent such occurrences in the future. We understand your disappointment about the distance to the airport and the absence of a shuttle service. While our hotel is conveniently located a short bus ride away and we offer free public transport tickets, we recognize that the expectations for proximity can vary. We apologize for any inconvenience this may have caused. Moreover, we appreciate your comments as they guide us in refining our services. We aim to ensure that all details about our hotel's location and facilities are clearly communicated to our guests to enhance their experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Lise DESBIEZ, General Manager

Nice stay, great location

Catatan Tripadvisor 4.0/5

shefali_saxena Ulasan TripAdvisor tersertifikasi

We got a very VFM deal in super-expensive Geneva via Accor Website. The suite is smallish, can fit a family of 2 adults and 2 small kids. There was daily housekeeping and the front-desk are very polite and efficient. Location is great, just across Balexert mall with lots of food options. The toilet is separated from the bath and a very tiny claustrophobic space, thats the only issue we found.

Dear Mr Saxena, Thank you for sharing your experience with us. We are delighted that you found our hotel to be a value for money option and that our daily housekeeping met your standards. The efficiency and politeness of our front-desk team are aspects we take great pride in, and we are pleased that it contributed positively to your stay. However, we understand that the suite's toilet space was not to your satisfaction, and we apologize for any discomfort this may have caused. Our goal is to provide a comfortable experience for all our guests, and we take your feedback seriously. Finally, it is great to hear that you loved the convenience of our location, situated just across from the Balexert mall with numerous dining options, and a short distance from Geneva Airport with easy access to public transport. We hope we will have the opportunity to see you again in the future. Best regards, Jonathan, Assistant manager

Great sleep

Catatan Tripadvisor 5.0/5

herescathy Ulasan TripAdvisor tersertifikasi

Only stayed for a night but it's the best night sleep I had. The front desk was responsive when I needed help with my room. I appreciate having a mini coffee and microwave setup in the room along with a separate sink that's not in the bathroom to get water and make tea and coffee. The bus outside is convenient and the hotel will provide a city bus card for you to use so you're never stranded without public transportation. Will probably book again if I am ever in Geneva.

Dear Madam, Thank you for sharing your experience with us. We are thrilled to hear that your stay with us was so satisfying. We are delighted that you enjoyed the quality of sleep, our attentive front desk service, and the convenient in-room amenities such as the mini coffee and microwave setup. It is great that you found the public transportation and the provided city bus card beneficial for your travels around Geneva. It would be a pleasure to welcome you back. Best wishes, Jonathan, Assistant manager

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