Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 593 reviews

Best price
guarantee
Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
Mercure Nottingham City Centre George Hotel - Image 3
Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  593 reviews

TripAdvisor Rating  4.0/5  2,015 reviews

Wonderful, quirky stay

TripAdvisor rating 5.0/5

HA T TripAdvisor review

Booked the king suite in the Nottingham City centre location for two nights for my birthday. We booked directly, which made the price more than fair value. The room was lovely: clean, comfortable, and quirky in a way that we both absolutely adored. We especially liked having the bath in the suite to come back to after a lot of walking around the city. The building is beautiful, and really made the whole stay feels special. The staff were friendly and helpful throughout our stay, and I thought the location was excellent. Everything we wanted to visit was in easy walking distance, and it was easy to come back to the room to drop things off or just have a quiet sit down for 5 minutes. Will definitely be staying again

Dear guest, Thank you so much for taking the time to leave a review. I am truly delighted to hear you had such an enjoyable stay with us. Thank you also for your kind words about our housekeeping standards and overall service received from our team. This is extremely encouraging to hear and I sincerely look forward to sharing this with the wider team. We are so pleased to hear you were comfortable throughout your stay and our location was most ideal for your time int he city. To hear you would stay again, this is truly the greatest compliment any hotel could wish to hear. We thank you for having chosen to stay with us on this occasion and very much hope we can welcome you back again in the future. Until next time. . . Kindest regards Chris Butler General Manager

Customer review rating 3.5/5

Elizabeth S. Couples - Confirmed reviews ALL

We were kindly upgraded when we checked in, I’m not sure why but we were grateful! But the room didn’t feel like an upgrade at all. We paid £98 for the night and the walls were really scuffed. The room didn’t have a mini fridge which was a shame as we had complimentary water in our room, but wasn’t cold enough to drink. The creaking of people walking around (room 206, right by the stairs) was horrific, and will be the reason we probably won’t stay again. Which is a shame as it’s located perfectly for the arena! Staff were nice, maybe state on an email or before booking that you need your PIN number for your card to pay. I solely use contactless now, as for Apple Pay it’s connected to your bank so doesn’t need a pin and has no limit, so I no longer know my PIN number. Luckily my partner could use his card, but it was a bit of an inconvenience, my fault for not knowing my PIN though!

Dear Elizabeth, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are soon to be undertaking a major refurbishment throughout the whole of the hotel. We will certainly keep your feedback in mind during this process. Not all rooms come with mini fridges, these can be found in our larger Privilege rooms and Suites. However, you will soon start to see these becoming less common in hotels due to greenhouse gases and hotels trying to make improvements to become more greener. Mini fridges will soon start to become a thing of the past within many hotels for this reason. Your feedback is however well received and will be used to make any improvements to our product and service standards where necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Perfect location, full of character

TripAdvisor rating 5.0/5

mickppppppp TripAdvisor review

I really enjoyed my stay here, right in the middle of the action. Staff were always more than willing to help out. The hotel is old, quirky, and full of character which I really enoyed although that does mean lopsided equeaky floors! Breakfast was great and I made good use of the gym

Dear Mick, Thank you so much for your review and score. I am truly delighted to see you had such an enjoyable stay with us. I thank you especially for your kind words about the team. This is most encouraging to hear and I very much look forward to sharing this feedback with them all. Thank you further for your kind words about our breakfast offering and our characterful hotel in general. The team and I truly do appreciate you having chosen to stay with us on this occasion Mick and very much hope we have the pleasure to do so again in the future. Until next time. . . Kindest regards Chris Butler General Manager

Customer review rating 4.0/5

Ethan C. Couples - Confirmed reviews ALL

The shower gel bottle was empty

Dear Ethan, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the shower bottle not having been refilled in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Customer review rating 3.0/5

Emily C. Couples - Confirmed reviews ALL

Central location that’s easy to get to, friendly staff. But I really don’t understand how this is a 4* hotel. The floorboards are creaky and walls are thin so you can hear people in the hallway and neighbouring rooms walking around, as well as street noise as the hotel overlooks a string of bars and restaurants. The furnishings also need updating, with socket covers pulling away from the wall as you take a charger out. The bar also wasn’t open during the stay. The bed was soft but definitely not a king size room as had been booked. Overall it does the job for a night but I wouldn’t return for the amount charged

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are soon to be undertaking a complete 100% refurbishment of our hotel. We will certainly keep your feedback in mind during this process to make improvements where necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,071 reviews 9.2/10 Location
  • 1,429 reviews 5.4/10 Room
  • 981 reviews 9/10 Service
  • 12 reviews 6.1/10 WiFi
  • 862 reviews 4.6/10 Comfort
  • 494 reviews 4.5/10 Cleanliness
  • 425 reviews 4/10 Amenities
  • 415 reviews 7.7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Nottingham

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.