巴厘岛努沙杜亚美居酒店 4 星

客户意见评级 (ALL 评级) 5.0/5 9 评论

酒店其他优惠

  • 方便前往会展中心、海滩和努沙杜瓦旅游景点

  • 4 间会议室,配备最先进的会议设施

  • 前往努沙杜亚海滩和购物中心的免费穿梭巴士

  • 游泳池分为 2 个级别,由瀑布连接

  • 酒店的客房和公共区域均覆盖免费无线网络

安心悦界(ALLSAFE)认可酒店

酒店位置

巴厘岛努沙杜亚美居酒店

Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali
80363 努沙杜亚
印度尼西亚

GPS:-8.80692, 115.22074

抵达和交通

酒店服务

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概要
酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

我们的客房

在美居巴厘岛努沙杜亚酒店的宁静氛围中享受我们舒适无比的现代客房。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  5.0/5  9 评论

TripAdvisor 评级  3.5/5  1,105 评论

Best Choice for Budget Hotel in Nusa Dua

Tripadvisor 评级 4.0/5

Arifa27 经 TripAdvisor 认证的评论

We went there at first week of January 2023 for 5 days and 4 night. It best choice at Nusa Dua area compared to other hotels if you are looking for budget hotel, because other cheapest hotels can cost 4 to 5 times more expensive. If you are looking for a hotel just to stay for sleeping and eat breakfast, it is best choice. (+) The staff is very friendly and helpful (+ Varied breakfast menu (+) Comfortable fitness area (+) Located in a comfortable strategic area of Nusa Dua, but not in beachfront (+) It has private beach at Nusa Dua Beach connected by shuttle from the hotel from 8 AM until 5 PM, (-) but unfortunately the private beach open just until 6 PM where at that time the sunset isn't finish yet. Even at 7 pm it were still quite bright and we're rushed by the Mercure's officers there to finish quickly. We've stayed there for several days and quite satisfied even though just for sleeping and breakfast. And there is a lot of laundry house near the hotel in Nusa Dua if you want to laundry your clothes, but you have to choose because there is two kind of laundry house : 1. that accepts all types of clothes, 2. that only accepts dry clothes and they can pick and drop the laundry as your order. Anyway, we think that this hotel is best choice for budget hotel in Nusa Dua Bali.

Dear Ariva27, I am so excited when reading your beautiful review regarding your stay experience in our resort. It's always rewarding to hear your observations and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. further more for beach shuttle is truly closed at 6pm however the beach is still open and for the transfer back you have to arrange your own or you can contact us and we will happy to pick you up. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Best Regards, Ketut IRIANA General Manager

Great Vacation

Tripadvisor 评级 5.0/5

964indraw Couples - 经 TripAdvisor 认证的评论

Staff are helpful. We had only breakfast buffet but it was delicious, the room was nice and clean, front office staff are very responsive, they also have free shuttle service to beach every hour..will come back soon.

Dear 964indraw, We are glad to know that you have a great stay and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it, and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Your kind words will motivate them in displaying this great service focus. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Best Regards, Ketut IRIANA General Manager

Disastrous Stay , Ruined our Vacation

Tripadvisor 评级 1.0/5

DebasisMishra 家庭住宿 - 经 TripAdvisor 认证的评论

Disaster stay by family curse me why I have booked this hotel. Never fo with photos and property name. This is a huge lesson learnt. Cons: Room hotel arrange floor was teared off not maintained Bathroom was stinking Room bed was dirty Have asked to change the Room but they were fully booked fir holiday period Property is aged and no basic mantaince being done. Very far from beach Not for kids Pros: Very nice staff and their service is promt Potential to be a nice hotel Paid scooter on rental

Dear DebasisMisra, Thank you for taking the time to share this review following your recent stay with us. We are very sorry to read of the discomfort you experienced as you describe. It was also very disappointing to read that we failed to take some sort of corrective action during your stay when this was brought to our attention, as such I would like to extend a most sincere apology. We let you down, which is the last thing we would ever want to do, and we can appreciate how disappointing this whole experience must have been for you. Please be assured that we have taken all the necessary measures to ensure this same experience does not recur for you or any other guest. Your honest feedback truly helps us to improve on our guest experience. We are most grateful you have shared this, and I do sincerely hope we may have the chance to welcome you back for a greatly improved experience in future. Best Regards, Ketut IRIANA General Manager

Let down by the Horribly Inept Staff and Disappointing Standards

Tripadvisor 评级 2.0/5

SinbadSam Couples - 经 TripAdvisor 认证的评论

This is disappointing on so many levels. They have a huge property which has great potential (nice pool, big space) but I was constantly let down by the horribly inept staff. This is not a Four Star by any means and the service level, room quality, and facilities will let you down. Dealing with the Housekeeping was akin to playing Russian Roulette. Every day I would come by and after it was "cleaned" there were no towels, or no toiler paper or no bottled water. Housekeeping training was horrible. The Front desk area has these local tourist company leeches who constantly harass you for trips, tours and taxis as you exit. Really ruins the experience. Nusa Dua is such a great place I wouldn't waste your time with this hotel there are several more hotels that may be a bit more expensive but it will completely change your time there for the better.

Dear Sinbadsam, I am apologizing to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Thank you again for bringing this issue to our attention. We are extremely alarmed by your statement regarding the room service and facilities are not expected. Pleased assure you that all of your observations will be shared with the concerned Department Heads for immediate corrective action. Your feedback highlighting this aspect is certainly important for us and we would like to thank you for bringing this point to our attention. We have been highlighted and pay attention to the quality of cleanliness in the room and areas. Please be assured that there is no intention not to value our guests. Hospitality is our business; we hope you can give us another chance to restore your trust to Mercure Bali Nusa Dua. Best Regards, Ketut IRIANA General Manager

I signed up just to tell you how terrible of a hotel this is

Tripadvisor 评级 1.0/5

maisnamr 家庭住宿 - 经 TripAdvisor 认证的评论

True to the title, I can't but help complain about everything in the hotel. The moment I entered the hotel I knew something was wrong when I noticed that the valet's uniform looks like they have not been given a new one in ages and there are magazines lying around from 2003. 1) The room keys don't work most of the time. 2) Both rooms we took smell of mould. 3) The food is just so so that even an OYO level hotel would provide. 4) The floors looked like they have been cleaned in a hurry 5) You literally have to push to the doors to the balcony to open them 6) The electric kettle are all rusty inside 7) The thermostat looks like its broken. There is just too much to complain after a 24 hour drive from Jakarta to the point where you can help but shout expletives.

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其他网络用户评价我们的酒店

  • 52 评论 8.6/10 位置
  • 174 评论 4.4/10 房间
  • 159 评论 8/10 服务
  • 6 评论 8.1/10 上网
  • 107 评论 4.5/10 清洁度
  • 76 评论 3.5/10 舒适度
  • 69 评论 5.3/10 设施
  • 57 评论 6.9/10 早餐

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