客户意见评级 (ALL 评级) 5.0/5 9 评论
Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali
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访问: 1 km / 0.62 mi 10 min drive
访问: 1.5 km / 0.93 mi 7 min drive
访问: 5 km / 3.11 mi 25 min drive
访问: 5 km / 3.11 mi 25 min drive
访问: 6 km / 3.73 mi 15 min drive
访问: 14.5 km / 9.01 mi 1 hrs drive
访问: 15 km / 9.32 mi 45 min drive
从 办理登记入住手续 - 从 办理退房手续
A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.
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来自 100% 认证入住过我们酒店客人的评论发现更多
Best Choice for Budget Hotel in Nusa Dua
Tripadvisor 评级 4.0/5
Arifa27 经 TripAdvisor 认证的评论
We went there at first week of January 2023 for 5 days and 4 night. It best choice at Nusa Dua area compared to other hotels if you are looking for budget hotel, because other cheapest hotels can cost 4 to 5 times more expensive. If you are looking for a hotel just to stay for sleeping and eat breakfast, it is best choice. (+) The staff is very friendly and helpful (+ Varied breakfast menu (+) Comfortable fitness area (+) Located in a comfortable strategic area of Nusa Dua, but not in beachfront (+) It has private beach at Nusa Dua Beach connected by shuttle from the hotel from 8 AM until 5 PM, (-) but unfortunately the private beach open just until 6 PM where at that time the sunset isn't finish yet. Even at 7 pm it were still quite bright and we're rushed by the Mercure's officers there to finish quickly. We've stayed there for several days and quite satisfied even though just for sleeping and breakfast. And there is a lot of laundry house near the hotel in Nusa Dua if you want to laundry your clothes, but you have to choose because there is two kind of laundry house : 1. that accepts all types of clothes, 2. that only accepts dry clothes and they can pick and drop the laundry as your order. Anyway, we think that this hotel is best choice for budget hotel in Nusa Dua Bali.
Dear Ariva27, I am so excited when reading your beautiful review regarding your stay experience in our resort. It's always rewarding to hear your observations and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. further more for beach shuttle is truly closed at 6pm however the beach is still open and for the transfer back you have to arrange your own or you can contact us and we will happy to pick you up. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Best Regards, Ketut IRIANA General Manager
Tripadvisor 评级 5.0/5
964indraw Couples - 经 TripAdvisor 认证的评论
Staff are helpful. We had only breakfast buffet but it was delicious, the room was nice and clean, front office staff are very responsive, they also have free shuttle service to beach every hour..will come back soon.
Dear 964indraw, We are glad to know that you have a great stay and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it, and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Your kind words will motivate them in displaying this great service focus. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Best Regards, Ketut IRIANA General Manager
Disastrous Stay , Ruined our Vacation
Tripadvisor 评级 1.0/5
DebasisMishra 家庭住宿 - 经 TripAdvisor 认证的评论
Disaster stay by family curse me why I have booked this hotel. Never fo with photos and property name. This is a huge lesson learnt. Cons: Room hotel arrange floor was teared off not maintained Bathroom was stinking Room bed was dirty Have asked to change the Room but they were fully booked fir holiday period Property is aged and no basic mantaince being done. Very far from beach Not for kids Pros: Very nice staff and their service is promt Potential to be a nice hotel Paid scooter on rental
Dear DebasisMisra, Thank you for taking the time to share this review following your recent stay with us. We are very sorry to read of the discomfort you experienced as you describe. It was also very disappointing to read that we failed to take some sort of corrective action during your stay when this was brought to our attention, as such I would like to extend a most sincere apology. We let you down, which is the last thing we would ever want to do, and we can appreciate how disappointing this whole experience must have been for you. Please be assured that we have taken all the necessary measures to ensure this same experience does not recur for you or any other guest. Your honest feedback truly helps us to improve on our guest experience. We are most grateful you have shared this, and I do sincerely hope we may have the chance to welcome you back for a greatly improved experience in future. Best Regards, Ketut IRIANA General Manager
Let down by the Horribly Inept Staff and Disappointing Standards
Tripadvisor 评级 2.0/5
SinbadSam Couples - 经 TripAdvisor 认证的评论
This is disappointing on so many levels. They have a huge property which has great potential (nice pool, big space) but I was constantly let down by the horribly inept staff. This is not a Four Star by any means and the service level, room quality, and facilities will let you down. Dealing with the Housekeeping was akin to playing Russian Roulette. Every day I would come by and after it was "cleaned" there were no towels, or no toiler paper or no bottled water. Housekeeping training was horrible. The Front desk area has these local tourist company leeches who constantly harass you for trips, tours and taxis as you exit. Really ruins the experience. Nusa Dua is such a great place I wouldn't waste your time with this hotel there are several more hotels that may be a bit more expensive but it will completely change your time there for the better.
Dear Sinbadsam, I am apologizing to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Thank you again for bringing this issue to our attention. We are extremely alarmed by your statement regarding the room service and facilities are not expected. Pleased assure you that all of your observations will be shared with the concerned Department Heads for immediate corrective action. Your feedback highlighting this aspect is certainly important for us and we would like to thank you for bringing this point to our attention. We have been highlighted and pay attention to the quality of cleanliness in the room and areas. Please be assured that there is no intention not to value our guests. Hospitality is our business; we hope you can give us another chance to restore your trust to Mercure Bali Nusa Dua. Best Regards, Ketut IRIANA General Manager
I signed up just to tell you how terrible of a hotel this is
Tripadvisor 评级 1.0/5
maisnamr 家庭住宿 - 经 TripAdvisor 认证的评论
True to the title, I can't but help complain about everything in the hotel. The moment I entered the hotel I knew something was wrong when I noticed that the valet's uniform looks like they have not been given a new one in ages and there are magazines lying around from 2003. 1) The room keys don't work most of the time. 2) Both rooms we took smell of mould. 3) The food is just so so that even an OYO level hotel would provide. 4) The floors looked like they have been cleaned in a hurry 5) You literally have to push to the doors to the balcony to open them 6) The electric kettle are all rusty inside 7) The thermostat looks like its broken. There is just too much to complain after a 24 hour drive from Jakarta to the point where you can help but shout expletives.
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price