巴厘岛努沙杜亚美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,354 评论

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巴厘岛努沙杜亚美居酒店 - Image 1
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Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali, 80363 努沙杜亚, 印度尼西亚

描述

酒店其他优惠

  • 4 间会议室，配备最先进的会议设施

  • 前往努沙杜亚海滩和购物中心的免费穿梭巴士

  • 游泳池分为 2 个级别，由瀑布连接

  • 酒店的客房和公共区域均覆盖免费无线网络

我们的客房

酒店位置

巴厘岛努沙杜亚美居酒店

Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali
80363 努沙杜亚
印度尼西亚

GPS:-8.80692, 115.22074

电话
传真 +62 361 8467001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,354 评论

TripAdvisor 评级  3.6/5  1,207 评论

Too many sales people

Tripadvisor 评级 3.0/5

Kate B 经 TripAdvisor 认证的评论

This hotel is in a lovely location. The facilities are great and staff mostly friendly. The only downside is the constant up selling from staff members when having out morning breakfast.. it detracts from the quiet holiday vibe

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed our lovely location, facilities, and the friendliness of our team. At the same time, we sincerely appreciate your feedback regarding the experience during breakfast. We apologize if the approach felt intrusive and detracted from the peaceful holiday atmosphere you were expecting. Your comments have been shared with the relevant team to ensure a more subtle and comfortable guest experience moving forward. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even more relaxing stay in the future. Kind regards, Ketut Iriana - General Manager

Horrifying - dilapidated hotel with health hazard

Tripadvisor 评级 1.0/5

273linaw 经 TripAdvisor 认证的评论

Hotel is in dilapidated state.While the service provided was satisfactory, I must express my disappointment as I do not believe this establishment meets the standards of a 4-star hotel. In fact, I would hesitate to even rate it as a 2-star, finding it more akin to a 1-star property. As an Accor member, I had chosen to stay here for a single night before my flight the following day. Upon entering my initial room, I was concerned to observe the presence of mold and a distinct musty odor. I promptly requested a room change, which was accommodated. However, the alternative room presented its own issues, as the balcony door was unable to close properly. Consequently, I decided to cancel my reservation and relocate to another hotel. I found this to be the shabbiest hotel I have encountered. I am curious as to what may be occurring within Accor, especially given that the hotel itself does not appear to be particularly old. While my cash payment was refunded, the points payment was not. I intend to submit a formal complaint to Accor once my holiday concludes. Additionally, I suspect that the hotel may have restricted the uploading of photos online. Therefore, I advise caution when viewing the online images.

First Bali holiday

Tripadvisor 评级 5.0/5

Kim J 经 TripAdvisor 认证的评论

Recently stayed at Mercure Hotel lovely greeting when arrived fruit & small cakes left in room. Staff always happy to help staff who cleaned wonderful 😊 lots of choices at breakfast hotel needs up dating around pool area & bar looks out dated needs a little attention, but lovely clean rooms and always left bottles of water in your room which was very nice and free shuttle bus to beach towels also supplied much appreciated 😊 thank you .

Dear Valued Guest, Thank you for sharing your kind feedback. We’re delighted to hear that you enjoyed the warm welcome, helpful staff, clean rooms, and breakfast selection. We appreciate your comments regarding the pool area and bar, and we’re always looking for ways to enhance our facilities. We look forward to welcoming you back on your next visit. Best Regards, Ketut Iriana General Manager

Nice and quiet lovely gardens

Tripadvisor 评级 3.0/5

bonesi Couples - 经 TripAdvisor 认证的评论

Well to wait 4 hrs for your room was not great. They did offer another room to wait in. The ground floor terrace is tiny. When our right room was very wet and slippery, so l asked staff to dry the floor. Room small though the beds were comfy. Breakfast was very good, so were the meals and drinks with our Scoopon voucher. Staff at restaurant great. A short walk when you turn left out of hotel where you will find a supermarket and coffee shop.

Dear Bonesi, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the comfortable beds, delicious breakfast, meals and drinks with your Scoopon voucher, as well as the friendly service from our restaurant team. It’s also great to know you found the nearby supermarket and coffee shop convenient. At the same time, we sincerely apologize for the delay in your room availability and the inconvenience caused by the wet and slippery floor. Your comments regarding the terrace size and room condition are also noted, and we will review these with our team to ensure improvements are made. We truly appreciate your constructive feedback and are glad that, overall, you enjoyed your stay. We look forward to welcoming you back for an even better experience in the future. Warm regards, Ketut Iriana General Manager

Solo traveller’s delight

Tripadvisor 评级 5.0/5

Lydia M Solo travel - 经 TripAdvisor 认证的评论

Hotel is exactly what I was looking for with great pool and beach access. The staff are very helpful and friendly. Sakthu greeted me my first morning at breakfast and made me feel very welcome. When travelling solo it’s nice to feel at ease in a new place. Thanks to all the Heartist staff for their care!

Dear Valued Guest, Thank you for sharing your experience! We’re delighted you enjoyed the pool, beach access, and the warm welcome from Sakthu and our Heartist team. It’s wonderful to hear you felt comfortable and cared for during your stay. We look forward to welcoming you back to Mercure Bali Nusa Dua soon! Warm regards, Ketut Iriana General Manager

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其他网络用户评价我们的酒店

  • 384 评论 9.2/10 位置
  • 822 评论 5.7/10 房间
  • 813 评论 8.7/10 服务
  • 15 评论 2.8/10 上网
  • 440 评论 5.2/10 清洁度
  • 380 评论 6.1/10 设施
  • 356 评论 6.2/10 早餐
  • 318 评论 4.9/10 舒适度

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