巴厘岛努沙杜亚美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,037 评论

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巴厘岛努沙杜亚美居酒店 - Image 1
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Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali, 80363 努沙杜亚, 印度尼西亚

描述

酒店其他优惠

  • 4 间会议室，配备最先进的会议设施

  • 前往努沙杜亚海滩和购物中心的免费穿梭巴士

  • 游泳池分为 2 个级别，由瀑布连接

  • 酒店的客房和公共区域均覆盖免费无线网络

我们的客房

酒店位置

巴厘岛努沙杜亚美居酒店

Jalan Nusa Dua Selatan, dh Jl Terompong Lot SW 03, Badung Bali
80363 努沙杜亚
印度尼西亚

GPS:-8.80692, 115.22074

电话
传真 +62 361 8467001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,037 评论

TripAdvisor 评级  3.5/5  1,172 评论

In dire need of love

Tripadvisor 评级 5.0/5

phillipr954 经 TripAdvisor 认证的评论

Reception at the Mercure was efficient if a little over gushy. A look around the reception told me not to expect too much. The twin room was on the ground floor. It was compact and showed no signs of being redecorated in living memory. There was some form of mural on the wall behind the bedheads. No sign of decoration anywhere else. No USB charging points. Not even a box of tissues. The shower had a control between hand held or rain head, but it was difficult to switch between them due to the age of the plumbing. It was a walk-in shower which was good, but the floor was slippery when wet, which was not good for older clients. The washbasin was actually in the bedroom which was not ideal. Breakfast was had at the ground floor café. It was adequate, but less than memorable. An omelette station made omelettes that weren't needed. They went into a chafing dish but emerged cold and rubbery. Juices varied a little each day. Fresh fruits changed little. Noteworthy was the honeydew melon which to my mind was way under ripe, cutting like an apple and with no discernible flavour. Hot dishes changed daily with the only memorable dish being tempeh cooked in garlic, chilli and ketchup manis. Room service was good but inconsistent as to time if day. The hotel was clean, although signs of mould in bathroom and toilet which seems common to even high class hotels in Asia. There is definitely room for a full refurbishment. However, given the price point it was ok. I do expect a better standard from a Mercure hotel.

As cheap as it is in the Internet don't book the whole hotel needs renovation and the staff need to understand what adults onl

Tripadvisor 评级 2.0/5

Nomad05911859420 Couples - 经 TripAdvisor 认证的评论

What can I say....the first few days ok then it all went down hill Large families arrived from australia with  literally a foot ball team of kids australia  wolves 2024 they were coaching and there families all took over the ADULT pool area clearly states on website for adults only one of main reasons we booked  ...they were jumping into the pool off the only 2 day beds so no one else could use them kids in the adult jacuzzi all the time ,when says no diving not a very deep pool there was a kids pool that none of them used. The manager whilst friendly enough didn't resolve any issue at all simply stating that "the coach says they need 2 hours a day excerice" I'm sorry but that's not my problem you should not advertise an adults only pool an then let it be filled with kids  it totally beats the point and it ruined our holiday massively felt like outcasts. I'm sure the manager will write a nice response to this But it's too little too late. Its spoiled, our holiday massively.There's no reason why they should have been in the pool at all. There were no staff  monitoring  any of this an there's no reason to believe they wpuld stop any other children from going in the pool you will not be able to relax in your hotel at all total waste of holiday The The pool itself is in need of a massive overhaul, and needs emptying and relaying. Many, many tiles were missing steps going into the pool are rough as you go in and some of those are also missing loose to the point where my girlfriend and slipped. All the decking around the pool is loose and moves when you walk on it one guy was too heavy and as he stepped on the deck it flicked up at his heel. Rooms cleaned to bare minimum ants in room on the table surfaces and on the brewing appliances, under bed never cleaned accidently dropped a glass it smashed they came to clean up under the bed was filthy .   Came to do the room we left towels on floor for them to change and they folded the exact same towels back up and put back on the bed ( same stains in same place on towels). Children running around the hotel at all hours of the night knocking on our door and other doors then running off Noisy not making sure people are quiet at night  no respect,  There was no one whatsoever monitoring the holes at night no respect Noise going on all hours of the night, no effort was made to stop people being so noisy The cheapest It may sound on the internet. It's not worth it, it's not relaxing a  holiday. You will not enjoy yourself It can not be guaranteed that there will not be an influx of children everywhere around the whole hotel I don't hate children i have my own . I'm not an horrible i have my own son, but when you pay for a relaxing holiday with an adult only pool, that's what you want. It's a shame because the stuff themselves are really nice and really polite people and  are helpful as is the manager.

Hotel need lots of repair and renovation for a 4 stars hotel.

Tripadvisor 评级 2.0/5

527shirleyw Couples - 经 TripAdvisor 认证的评论

The room not to clean. Rubbish bin was dirty. The balcony door in the room was hard to open because the wood already rotten. Also the shower head really need a new one. Since the water leaked from the handle and the water sprayed everywhere. Breakfast menu not much to choose from and very average taste. There is only one for the Shuttle bus from the hotel to the beach And when the shuttle bus is full we need to wait another 20min. Really disappointing for a 4 star hotel.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It’s disappointing to hear that the condition of the room and facilities did not meet your expectations. We appreciate your comments about the cleanliness, maintenance, and shuttle service, as they will be addressed with our team for improvements. We are committed to ensuring a comfortable and enjoyable experience for all our guests and will prioritize the necessary repairs and renovations you’ve mentioned. Your feedback is valuable as it helps us to improve and provide a better experience in the future. We hope to have the opportunity to welcome you back once we have addressed these concerns. Warm regards, Ketut Iriana General Manager

Good stay

Tripadvisor 评级 5.0/5

Navigate28421948393 Friends getaway - 经 TripAdvisor 认证的评论

Come for my friend wedding and surprisingly had a good hotel. Near to the venue. Had a good stay. Good breakfast. Clean room and friendly team member welcoming us and helpful. Had a big pool and gym. They rent the e bike for sightseeing around Nusa Dua area.

Dear Valued Guest, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your stay at Mercure Bali Nusa Dua and that our location was convenient for your friend’s wedding. It’s fantastic to know that you appreciated our breakfast, clean rooms, and the warm welcome from our team. We’re glad you enjoyed the facilities, including the big pool, gym, and the option to rent e-bikes to explore the beautiful Nusa Dua area. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Ketut Iriana General Manager

Worth the money. A mini resort like facility with a well managed pool and service.

Tripadvisor 评级 5.0/5

kap555 家庭住宿 - 经 TripAdvisor 认证的评论

A nice hotel with good service and required facilities. Had taken the deluxe room and it was a pool facing one. Hotel serves excellent pizza and other food by poolside in a relaxing atmosphere. There are many small shops outside hotel in case one wants to do local shopping. Taxis are available and can be booked via hotel or separately. Hourly shuttle to beach was provided during our stay or you can rent an electric or manual bike to roam around. Overall it was a pleasant stay for the amount paid.

Dear kap555, Thank you for taking the time to share your fantastic experience at Mercure Bali Nusa Dua! We are delighted to hear that you found our hotel to be worth the money and enjoyed our mini resort-like facilities, including our well-managed pool and excellent service. It's wonderful that you appreciated your deluxe pool-facing room and enjoyed the delicious pizza and other food served by the poolside in such a relaxing atmosphere. We're also pleased to know that the convenience of nearby small shops, availability of taxis, and our hourly shuttle service to the beach enhanced your stay. We're glad you had the opportunity to rent electric or manual bikes to explore the area and found everything to meet your needs. Your kind words about our friendly staff and the overall pleasant stay mean a lot to us. Thank you once again for choosing Mercure Bali Nusa Dua. We look forward to welcoming you back for another enjoyable and memorable stay! Warm regards, Ketut Iriana General Manager

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其他网络用户评价我们的酒店

  • 417 评论 8.9/10 位置
  • 1,058 评论 5.3/10 房间
  • 1,008 评论 8.4/10 服务
  • 27 评论 6/10 上网
  • 545 评论 5.2/10 清洁度
  • 448 评论 6.5/10 早餐
  • 399 评论 3.9/10 舒适度
  • 5 评论 10/10 可持续性

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