巴厘岛努拉雷机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 981 评论

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巴厘岛努拉雷机场诺富特酒店 - Image 1
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Jalan Airport Ngurah Rai, 图班，库塔, 80362 巴厘岛, 印度尼西亚

描述

酒店其他优惠

  • 直通巴厘岛努拉雷机场国内和国际航站楼

  • 面向中转客人的白天使用（中转）客房的诱人优惠

  • 利用乘坐下次航班前的时光，在我们的设施（淋浴、游泳池或健身房）中休息放松，恢复活力。

  • 在 Square 餐厅享受点菜式早餐，或在 24 小时开放的美食吧享用饮料

我们的客房

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酒店位置

巴厘岛努拉雷机场诺富特酒店

Jalan Airport Ngurah Rai, 图班，库塔
80362 巴厘岛
印度尼西亚

GPS:-8.74646, 115.166832

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Savour our continental breakfast starting from 4.30 AM and continue with full set-up breakfast from 6.30 AM.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  981 评论

TripAdvisor 评级  4.5/5  2,208 评论

卓越奖 2024

Excellent

Tripadvisor 评级 5.0/5

mohamed h 经 TripAdvisor 认证的评论

I went to the lounge and I was greeted very warmly & friendly by your staff Sri Wiyani.She is so polite ,courteous & show how happy she was to serve me. This is why I really love this hotel is because of staff like Sri. I will 10000% recommend family & friends about this hotel and especially Sri.

Dear A1577XImohamedh, Thank you for sharing such a wonderful review. We’re delighted to hear that Sri Wiyani made your visit to the lounge memorable with her warm and friendly service. Your kind words truly mean a lot, and we will be sure to share your appreciation with her. We are grateful for your recommendation to your family and friends, and we look forward to welcoming you back on your next stay. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

First timer in Bali - amazing stay!

Tripadvisor 评级 4.0/5

Ally T 经 TripAdvisor 认证的评论

It looked a bit sketchy at first walking from the airport but it was just different for us. The atmosphere is so beautiful and the service is good, the staff are super friendly. The rooms were so cute and the beds omg the beds were so comfy, my husband and I slept like babies! You definitely get more bang for your buck here and it’s nice and peaceful. The buffet breakfast was delightful and the vibes were just all round great!

Dear Allytoutaiolepo, Thank you for choosing to stay with us on your first visit to Bali and for taking the time to share such a wonderful review. We’re delighted to hear that you enjoyed the peaceful atmosphere, our friendly service, and the comfort of our rooms—especially the beds! It’s great to know that you and your husband slept so well. We’re also pleased that you found our buffet breakfast delightful and felt that your stay offered great value. Your kind words truly motivate our team to continue delivering memorable experiences. We hope to have the pleasure of welcoming you back on your next trip to Bali. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

Big disappointment

Tripadvisor 评级 1.0/5

Bernardo L 经 TripAdvisor 认证的评论

I booked the hotel for one night on a business trip. I informed the hotel I would need an invoice with company details (name and company tax number). Upon arrival, the hotel refused to provide such invoice. I'm really sorry to have booked it and I never experienced anything like this before. I was on the reception multiple times, even contacted booking.com to show the hotel manager that they should be in charge of providing an invoice. The hotel manager then said they would email me the invoice and two days have passed and I still did not receive any invoice. The hotel stopped replying to me on booking.com and never replied to my email to them. Do not recommend.

Dear Mr. Bernardo, Warm greetings from Novotel Bali Ngurah Rai Airport. We sincerely apologize for the inconvenience you experienced regarding your invoice request. We understand how important this documentation is for business travel, and we regret that our process did not meet your expectations. This is certainly not the standard of service we aim to provide. To resolve this matter promptly, please feel free to contact us directly at the hotel via email or phone. Your feedback has been shared with our management team to ensure such issues are addressed more efficiently in the future. We deeply regret the frustration this caused and hope to have the opportunity to restore your confidence in our hotel. Best regards, Ifan Taufan Assistant Front Office Manager

Bali

Tripadvisor 评级 5.0/5

Jerry M 经 TripAdvisor 认证的评论

This hotel is the best,it sits right in between the international and domestic terminals the Bali airport. 4 star hotel at very inexpensive prices, restaurant on site with great food

Dear Jerry M, Thank you very much for sharing your positive feedback. We are delighted to know that you enjoyed your stay with us and appreciated our convenient location between the international and domestic terminals, as well as the great value and quality of our restaurant. Your kind words truly encourage our team to continue delivering excellent service and memorable experiences for all our guests. We hope to welcome you back to Novotel Bali Ngurah Rai Airport in the near future. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

Outstanding Service

Tripadvisor 评级 5.0/5

K2273QElisal 经 TripAdvisor 认证的评论

This was our third stay at the Novotel Bali Ngurah Rai. The service and restaurant were excellent. The staff were gracious and very attentive. The front desk staff especially Wendy and Seni were outstanding and incredibly helpful. The head of housekeeping Tarisma helped me with several items and followed up when I suggested that there should be electric outlets on both sides of the bed. Seni Arta checked in with me frequently after we encountered noise from construction outside our room. He made sure that we were moved to another room immediately and followed up afterwords to make sure we were happy with our new room. We come to Bali to catch a charter flight to the Wakatobi Dive resort every year. We normally only stay at the Novotel on our way out of Bali because of the convenience to the airport but after our recent visit we decided to spend to stay 3 nights at the beginning of our trip and not stay at the Anaya on the beach. The reason being that the Anvaya keeps adding costs to trip. Like additional fees for the airport transport. The quality of the staff and restaurant at the Novotel is so good that we will not go to the beach but stay at the Novotel instead.

Dear K2273QElisal, Thank you very much for taking the time to share your experience and for being a loyal guest of Novotel Bali Ngurah Rai! We are thrilled to hear that our team—especially Wendy, Seni, Tarisma, and Seni Arta—made your stay memorable with their attentive service. Your kind words will be shared with them, and I know they will be delighted. We’re glad that we could promptly address the construction noise and your room suggestions. It’s wonderful to hear that the quality of our service and restaurant has encouraged you to spend more time with us, even over a beach stay. Your satisfaction is the best reward for our team. We look forward to welcoming you back on your next trip to Bali and ensuring another exceptional stay. Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai

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其他网络用户评价我们的酒店

  • 1,703 评论 9.4/10 位置
  • 2,831 评论 8.9/10 房间
  • 3,546 评论 9.5/10 服务
  • 35 评论 6.9/10 上网
  • 2,039 评论 9.3/10 设施
  • 1,640 评论 8.9/10 清洁度
  • 935 评论 8.7/10 食物
  • 878 评论 9.3/10 早餐

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