巴厘岛白努亚诺富特酒店 5 星

客户意见评级 4.4/5 5,051 评论
巴厘岛白努亚诺富特酒店
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酒店其他优惠

  • 桑拿房和令人陶醉的水疗护理

  • 可欣赏海景的 Cocos Beach 餐厅

  • 滑水、水肺潜水、玻璃底游船

  • 体验 MyGlass 套餐,尽享精美饮料免费续杯体验

  • 选择 MyKids 套餐,带您的孩子畅享乐趣十足的活动和可口儿童餐饮

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 轮椅通道
  • 儿童服务
  • 使用空调
  • NGURAH RAI付费服务
  • 酒店使用的语言
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 干洗/熨烫
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室外不加热游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 网球
  • 海滩和水上运动
  • 其他体育活动
餐饮
  • 早餐
  • 3 餐厅
  • 3 酒吧
  • 客房服务
商务服务
  • 2 会议室
  • 研讨会/会议
  • Web Corner on a Mac
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

巴厘岛白努亚诺富特酒店

Jalan Pratama
Tanjung Benoa
PO Box 39
80361
努沙杜亚
印度尼西亚

电话: +62361772239

传真: (+62)361/772237

联系电子邮件

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    NGURAH RAI 达到 15公里 / 9.38 英里 - 班车服务 付费

GPS :-8.764232, 115.222399

我们的客房

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

豪华房,配备 1 张特大床,位于花园一侧

  • 最多人数: 4
  • 面积: 从 42
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华房,带 2 张单人床,花园一侧

  • 最多人数: 4
  • 面积: 从 42
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华池畔房,配备 1 张特大床,位于花园一侧

  • 最多人数: 4
  • 面积: 从 42
  • 景色: 位于泳池旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华池畔房-2 张单人床。位于花园一侧

  • 最多人数: 4
  • 面积: 从 42
  • 景色: 位于泳池旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

位于沙滩侧的热带露台,配备 1 张特大床

  • 最多人数: 4
  • 面积: 从 44
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

热带露台房,配备 2 张单人床,位于海滩区

  • 最多人数: 4
  • 面积: 从 44
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

家庭房,带 1 张特大床、1 张双层床和 1 张沙发床,位于花园一侧

  • 最多人数: 4
  • 面积: 从 54
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

家庭套房,配备 1 张特大床、1 张双层床和 2 张现有的沙发,位于海滩

  • 最多人数: 4
  • 面积: 从 88
  • 景色: 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

私家泳池单卧别墅,位于海滩一侧

  • 最多人数: 4
  • 面积: 从 210
  • 景色: 位于花园旁边 *
  • 大部分的住宿: PRIVATE_POOL *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

海滨私人泳池别墅,设有 2 间卧室,位于海滩区

  • 最多人数: 6
  • 面积: 从 500
  • 景色: 拥有海景 *
  • 大部分的住宿: PRIVATE_POOL *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

海滩小屋位于海滩一侧

  • 最多人数: 3
  • 面积: 从 49
  • 景色: 拥有海景, 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

酒店餐厅和酒吧

CROCOKISS RESTAURANT

美食类型: 国际

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss restaurant as an ideal place to relax and experience the taste of fine Balinese and Indonesian food with the choice of mild and fragnant

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

COCOS RESTAURANT

美食类型: 国际

Located on the beach, relax and enjoy the ocean view and the natural beach surroundings Cocos Beach restaurant serves late breakfast, lunch and dinner. Specialties include hot stone and pizza.

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

ULUWATU RESTAURANT

美食类型: 主题菜式

An open air restaurant for buffet breakfast and 7 days theme buffet dinner including various cultural performances and shows performed on our stage.

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

COCOS BAR

Photo non contractuelle / Strictly non binding

位于海滨区,供应鸡尾酒、无酒精鸡尾酒、软饮料和其他酒水。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

CROCOKISS BAR

Photo non contractuelle / Strictly non binding

Crocokiss 酒吧位于十字路口边,周围设有宁静舒适的泳池和美丽的热带花园,供应小吃和各种鸡尾酒和果汁,放松身心的最佳去处。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

NANAS BAR

Photo non contractuelle / Strictly non binding

位于大堂的 Quartet 是品尝精心准备的无酒精鸡尾酒和鸡尾酒的最佳出去,在惬意怡人的音乐中放松身心。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:2

  • 最大面积:72 平方米

  • 最大容量:50 个人

  • 最大宴会容量:24 个人

了解更多信息


巴厘岛白努亚诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

5,051 评论

永生难忘的一次入住体验

客户意见评级 4.4/5

Dingnan 情侣住宿 - 07/01/2020 所有已确认评论

check in时工作人员主动给我们升级了房间,从花园侧的king Wing升级到了沙滩侧的热带小屋。这真的是一次愉快的入住体验,我们度过了非常愉快的2晚。很后悔没有多住几晚。

Dear Nan D., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Novita Personal Assistant to General Manager

留下了不好愉快的回忆

客户意见评级 4.4/5

赵. 情侣住宿 - 27/10/2019 所有已确认评论

首先我们到达酒店后,有工作人员指引到房间,先是带错路,其次是房间有各种各样的问题,浴室的插头插座线路已暴露在外面,无法使用,床单有污渍,走廊卫生不达标,很多灰尘。最重要的是,入住的时候有一半的房间在装修用隔板隔起来了,在另一半房间就安排我们入住,这一点特别不愉快,在后来旅行社的协调下才为我们更换了房间。所以,这是一次不愉快的入住体验。

Dear YIXIONG Z., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu General Manager

很好

客户意见评级 4.4/5

Lin Z. 朋友住宿 - 22/10/2019 所有已确认评论

住宿环境不错,交通方便

Dear LIN Z.+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

很不错的一次体验,性价比跟高的酒店

客户意见评级 4.4/5

于. 朋友住宿 - 16/10/2019 所有已确认评论

酒店靠近市中心,十分便利,环境优美,泳池均匀分布离客房很近,游泳很方便,泳池水清洁卫生,酒店早餐也值得称赞,美味的早餐和热情的服务让我们旅行十分开心,酒店离沙滩很近,早上在沙滩的躺椅上看日出,很美很浪漫,这里有很多澳大利亚人入住,有很好的出国体验,总之很难忘的体验,很开心,感谢Novotel酒店的所有人。

Dear HONGRUI Y., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

一家早餐非常棒,游泳池很多,服务水平较高的滨海酒店

客户意见评级 4.4/5

Monkey X. 情侣住宿 - 16/10/2019 所有已确认评论

整体服务较好,设施比较完备,尤其是早餐种类非常丰富,但是有几个地方希望改进,一个是大床房的床板有些突出,容易撞到,再一个没有提供抽纸和沐浴露,不太方便呢。

Dear JUN X., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu General Manager

总体满意,房间不能面海,有点遗憾

客户意见评级 4.4/5

鲍. 情侣住宿 - 16/10/2019 所有已确认评论

总体舒适,除了房间看不到大海

Dear MIN B., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu General Manager

酒店环境优美,工作人员热情

客户意见评级 4.4/5

匿名 情侣住宿 - 06/10/2019 所有已确认评论

很舒适

Dear YANG S., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

轻松、舒适

客户意见评级 4.4/5

高. 情侣住宿 - 18/09/2019 所有已确认评论

印象最深刻的是酒店中间那条路上的保安,不管是出门还是要过到马路的另一面,只要一看到有人来,他们就立马起身站起来帮忙协助人过过去。

Dear Xiaoyu G., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

热情设施不齐全

客户意见评级 4.4/5

黄. 情侣住宿 - 06/09/2019 所有已确认评论

酒店很漂亮就是房间的设施有待提高有很多东西都坏了,客房没有浴袍,卫生做的不是很干净

Dear ZHUANG S., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu General Manager

服务还可以,整体环境较干净。

客户意见评级 4.4/5

诸. 家庭住宿 - 31/08/2019 所有已确认评论

还可以,住的舒服,环境也较干净。

Dear JIAYI H., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

很一般的体验

客户意见评级 4.4/5

Neil 情侣住宿 - 27/08/2019 所有已确认评论

也不能说不好,只是入住之前刚在别的酒店住完,相比之下还是有不足的。总体来说很中规中矩的酒店,就是国际品牌酒店的感觉,而没有很亲民的感觉,服务也是没有给人特别印象深刻。 分数大部分是给了沙滩,房间比较旧,而且居然是在马路对面的,不是跟沙滩在一个地方,可能就是钱没花够。

Dear Hanbo S., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu General Manager

想多住几晚!

客户意见评级 4.4/5

廖. 朋友住宿 - 25/07/2019 所有已确认评论

想多住几天!

Dear Qing Xiao, Thank you very much for taking time to share your experience with us. It is always great to hear that our guests enjoyed their stay in our hotel and that they would like to stay a few more nights with us ! Thank you again for your review and we definitely looking forward to welcoming you back to our resort. Sincerely, Daniele Ruiu General Manager

极度舒适

客户意见评级 4.4/5

Uan S. 情侣住宿 - 08/07/2019 所有已确认评论

服务人员都特别好!环境也十分舒适!每天打扫的也非常干净!尤其是沙滩和泳池真的特别棒!早餐也很丰盛很好吃!下次还会住这里哒!

Dear UAN s.+, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

酒店风景不错,很美

客户意见评级 4.4/5

璇. 朋友住宿 - 28/06/2019 所有已确认评论

本次入住体验感不错,风景很美,出门有一条美食街,还有泳池,沙滩。早餐很好吃。让人印象深刻是,半夜房间水喝完了,打电话前台,小哥马上就送来了,点赞。沙滩餐厅要是能有全面一点的菜单就好了,就是有图文的那种,就完美了。整体来说不错。下次还想来。

Dear Xuan C., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager
客户意见评级 4.4/5

匿名 情侣住宿 - 25/06/2019 所有已确认评论

本次住宿体验不是很满意。入住第一晚发现吹风机是坏的,跟导游说了之后说前台到时候来换,可是是在第二天早上六点多的时候来换的。其次酒店里没有任何一次性的洗漱用品,第二天打扫房间的时候,把之前弄脏的毛巾浴巾之类的收掉了,但是也没有给我们拿新的过来。。。

Dear MEILING Q., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu General Manager

房间设施不够多,比如一次性杂耍等。

客户意见评级 4.4/5

秦. 情侣住宿 - 19/06/2019 所有已确认评论

洗漱纯净水水,饮用纯净水不够。

Dear YUJIA Q., Thank you for sharing your review. Your feedback is well noted and will be shared with related departments for consideration and improvement. It is an honor to be of service to you and we look forward to welcoming you back in the future. With Best Regards, Sarah Novita Personal Assist to GM

入住酒店存在生命危险

客户意见评级 4.4/5

龚. 家庭住宿 - 18/06/2019 所有已确认评论

本来是一家人度假,入住酒店结果存在生命危险,酒店老化,未及时修整,洗手间的瓷砖自然脱落导致我老公毁容。缝针数针,贵酒店必须给我一个说话与赔偿。

Dear JIUYUAN Y., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. We do apologize for the inconvenience that you’ve experienced and as mentioned on your review. We are glad our General Manager, Resident Manager, Chief Security has managed to meet with you to clear the situation. We also glad when doctor allow you to fly back to your home. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Personal Assistant to GM

温馨舒适环境优美

客户意见评级 4.4/5

Li Y. 情侣住宿 - 11/06/2019 所有已确认评论

非常开心快乐的一次入住体验,酒店服务人员都洋溢着发自内心的笑容

Dear Y. L., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele Ruiu General Manager

还不错

客户意见评级 4.4/5

蒋. 朋友住宿 - 09/06/2019 所有已确认评论

酒店的泳池与沙滩都比较不错,就是房间装修low了一点,床上居然有蚂蚁,后来沟通喷了杀虫剂换了床单、服务员态度还是很好

Dear ZHANPING Z., Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele Ruiu, General Manager

舒适型度假酒店

客户意见评级 4.4/5

Miss辛 情侣住宿 - 17/05/2019 所有已确认评论

酒店整体环境挺好的,但预定了两天,退房时间是第二天中午十二点。第二天跟老公出去做了个SPA回来十一点房卡已经打不开门了,excuse me?喊了客房服务留了小费,垃圾桶到了,桌子上的餐盘没有收……什么鬼?看不到么?只能说大概不会再住了。

Dear XIAOLU X., Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet your expectation. All our efforts are concentrated in preventing future occurrences. Kind regards, Sarah, Personal Assistant to General Manager
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