巴厘岛白努亚诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 762 评论

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巴厘岛白努亚诺富特酒店 - Image 1
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Jalan Pratama, Tanjung Benoa, PO Box 39, 80361 努沙杜亚, 印度尼西亚

描述

酒店其他优惠

  • 桑拿房和令人陶醉的水疗护理

  • 可欣赏海景的 Cocos Beach 餐厅

  • 滑水、水肺潜水、玻璃底游船

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酒店位置

巴厘岛白努亚诺富特酒店

Jalan Pratama, Tanjung Benoa, PO Box 39
80361 努沙杜亚
印度尼西亚

GPS:-8.764232, 115.222399

电话
传真 +62 361 772237

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  762 评论

客户意见评级 2.0/5

Xuanxuan H. 家庭住宿 - 所有已确认评论

入住体验感差，房间设备旧，霉味重，隔音效果差

Dear Xuanxuan Huang, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet our 4-star standards due to the room condition, musty odour, and noise levels. Please be assured that your comments have been shared with our Maintenance and Housekeeping teams for immediate review and rectification. We are committed to continuously improving our facilities to ensure a comfortable experience for all our guests. We hope to have the chance to welcome you back and provide you with a significantly improved stay in the future. Sincerely, Juliana Liew - General Manager

客户意见评级 1.5/5

Chunyue Y. 情侣住宿 - 所有已确认评论

没有星级酒店体验，水质很差

Dear Chunyue Y., We sincerely apologize that your experience was so disappointing. We regret that our standards of service were not met during your stay. We are committed to making this right. We would like the opportunity to gather more details about your stay so we can fully investigate and make things right. Please contact me directly at info@novotelbalibenoa at your earliest convenience. We hope you will allow us another opportunity to show you the true quality of service and experience we are committed to providing. Sincerely, Juliana Liew - General Manager

客户意见评级 0.5/5

Bishan S. 朋友住宿 - 所有已确认评论

服务员认死理不会变通！太过于小气！

Dear Bishan Su, We sincerely apologize that your experience with one of our waiters left you feeling that they were stubborn and unaccommodating. This is completely unacceptable, and their behavior does not reflect our standards of service. We want to investigate this immediately. Could you please provide us with a few more details, understanding what the disagreement was about will help us address the issue directly and retrain the staff member involved. Thank you for bringing this to our attention. We hope to make it righ. Sincerely, Juliana Liew - General Manager

客户意见评级 4.5/5

Rong R. 家庭住宿 - 所有已确认评论

酒店虽然位于努杜瓦沙的南湾区的最北端，但交通便利，酒店设施齐备，餐食丰富。酒店的工作人员服务态度非常好，我和孩子们都非常满意。

Dear Rong Rong, Thank you for your excellent review. We are thrilled to hear that you and your children had such a positive holiday experience with us. We're glad our convenient location, facilities, and variety of meals contributed to your stay. We'll be sure to share your compliments with our staff. Your satisfaction is our top priority, and we hope to welcome you back for another great visit in the future. Sincerely, Juliana Liew - General Manager

其他网络用户评价我们的酒店

  • 352 评论 8.8/10 位置
  • 761 评论 7.7/10 房间
  • 1,055 评论 9/10 服务
  • 14 评论 3.7/10 上网
  • 413 评论 6.4/10 食物
  • 349 评论 8.5/10 早餐
  • 341 评论 7.7/10 清洁度
  • 266 评论 7.6/10 沙滩

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