巴厘岛努沙杜亚诺富特公寓酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 1,246 评论

保证最优惠房价
巴厘岛努沙杜亚诺富特公寓酒店 - Image 1
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巴厘岛努沙杜亚诺富特公寓酒店 - Image 4
Jl Pantai Mengiat, ITDC Complex Po Box 116, 80363 巴厘岛, 印度尼西亚

描述

酒店其他优惠

  • The Square 露天餐厅

  • 各种海滩活动和水上运动

  • 令人放松的水疗和休闲设施

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

我们的客房

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酒店位置

巴厘岛努沙杜亚诺富特公寓酒店

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 巴厘岛
印度尼西亚

GPS:-8.808674, 115.225371

电话
传真 +62 361 8480556

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,246 评论

TripAdvisor 评级  4.2/5  4,592 评论

Good place

Tripadvisor 评级 5.0/5

Mcdonnald23 经 TripAdvisor 认证的评论

Veryy nice place. Verry clean hotel. Good service good for good. I like for tasty food. But i think for view sunset is not recomend. But for staff and place very recomendes

Dear Mr. Mcdonnald, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for sharing your review with us. We are pleased to know that you enjoyed your stay and appreciated our clean hotel, good service, and tasty food. Your kind words about our team and overall experience are truly encouraging and mean a lot to us. We also appreciate your honest feedback regarding the sunset view. While our resort is designed more for comfort, family relaxation, and service excellence rather than sunset viewing, we are glad that the quality of our facilities and our staff made your stay enjoyable and recommendable. Thank you once again for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back to Novotel Bali Nusa Dua Hotel & Residences in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

A welcoming, family-friendly resort we’d happily return to

Tripadvisor 评级 5.0/5

Coraline_992 经 TripAdvisor 认证的评论

We stayed at Novotel Bali Nusa Dua for the second time and cannot recommend it highly enough. Our first stay was in April 2024, and since then there have been noticeable improvements—particularly around the pool area. New sunbeds, a mini pool bar in the adults’ pool, updated bar furniture, and a completely new beach club with new tables, chairs, bar and kitchen have really elevated the experience. While the rooms are a little older and show some wear, they were clean, comfortable, and fully functional with no issues during our stay. One small area for improvement would be ensuring amenities are provided for the correct number of guests (we had three people in the room but only received amenities for two). That said, we’ve experienced this across multiple Accor properties, so it may be a system or communication issue rather than hotel-specific. Special thanks to Ulan and Ani from the Kids Club—our daughter and nephew absolutely adored them and asked to go back every day. Also, a big thank you to Sri in the restaurant for her exceptional service and the way she handled a concern about a dish that wasn’t cooked properly. She went above and beyond. Overall, this is a resort we would happily recommend. It’s spacious yet cosy, with centralised amenities (pools, spa, kids club) and a genuinely warm, welcoming atmosphere.

Dear Ms. Coraline, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share such a detailed and thoughtful review following your second stay with us. We are truly delighted to welcome you back and to know that you would happily return again. It is wonderful to hear that you noticed and enjoyed the improvements since your first visit in April 2024, especially around the pool area and our newly rebuilt Beach Club. Your positive feedback on the new sunbeds, pool bar, updated bar furniture, and enhanced beach facilities is greatly appreciated and serves as a strong motivation for our team. We also appreciate your understanding regarding the condition of the rooms. While some areas do show signs of age, we are pleased to know that you found them clean, comfortable, and fully functional throughout your stay. Thank you as well for highlighting the matter regarding room amenities for the correct number of guests. Your feedback is well noted and will be shared with our team to ensure better attention to detail and communication moving forward. We are especially grateful for your kind recognition of our team members. Your heartfelt compliments to Ulan and Ani from the Kids Club will surely make their day—knowing your daughter and nephew enjoyed their time so much truly reflects their dedication. We are also proud to hear about Sri’s exceptional service in the restaurant and how she handled your concern with care and professionalism. Once again, thank you for recommending our resort and for appreciating the warm, family-friendly atmosphere we strive to create. We very much look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Good food and happy people

Tripadvisor 评级 5.0/5

Daydream05461753862 经 TripAdvisor 认证的评论

It was an amazing experience the food was delicious and quality of service was 5 stars Staff Dewi was very nice and always with a big smile 😃 making us smiling as well.

Dear Our Valued Guest, Warm greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share such a lovely and positive review with us. We are truly delighted to learn that your experience was amazing and that you enjoyed both the quality of our food and the excellent service provided by our team. It is especially rewarding to read your kind comments about Dewi. Her friendly attitude, genuine care, and warm smile truly reflect the spirit of our hospitality, and we are so pleased to know that she made your visit even more joyful and memorable. Your appreciation will certainly be shared with her and the entire team as great motivation. We are also grateful for your high ratings across all aspects of your stay, including value, rooms, location, cleanliness, service, and sleep quality. Such feedback reassures us that our efforts to deliver a comfortable, relaxing, and enjoyable experience are truly appreciated by our guests. Once again, thank you for your wonderful feedback. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Novotel Bali Nusa Dua Hotel & Residences for another delightful stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Beautiful experience

Tripadvisor 评级 5.0/5

Skye H 经 TripAdvisor 认证的评论

It was such a great stay- all the staff are amazing. Dewi assisted us beautifully in the buffet area. Thank you Novotel for a beautiful stay.

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for sharing your beautiful experience with us. We are truly delighted to know that you had such a great stay and that our team made you feel well taken care of throughout your time with us. It is especially wonderful to hear your kind recognition of Dewi for her attentive and beautiful assistance in the buffet area. Your compliments will certainly be shared with her and the entire team as encouragement to continue delivering sincere and memorable service. Thank you once again for choosing Novotel Bali Nusa Dua. We look forward to welcoming you back for another relaxing and enjoyable stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Experience

Tripadvisor 评级 4.0/5

Angelina K 经 TripAdvisor 认证的评论

Lovely pool and beautiful atmosphere. Very nice breakfast. Dewi was especially helpful and provided great service !!

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your wonderful experience with us. We are truly pleased to hear that you enjoyed our lovely pool, beautiful atmosphere, and the breakfast selection, which we strive to make a pleasant start to each day for our guests. It is especially rewarding to know that Dewi made a positive impression with her helpfulness and excellent service. We will be sure to pass along your kind compliments to her and the team, as recognition like this is a great motivation for us all to continue delivering heartfelt hospitality. Your feedback means a great deal to us, and we sincerely hope to have the opportunity to welcome you back for another relaxing and memorable stay at Novotel Bali Nusa Dua Hotel & Residences in the near future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

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其他网络用户评价我们的酒店

  • 532 评论 9.2/10 位置
  • 1,160 评论 6.9/10 房间
  • 1,524 评论 9.2/10 服务
  • 44 评论 2.7/10 上网
  • 436 评论 7.1/10 清洁度
  • 380 评论 8.3/10 早餐

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