Novotel Londra Blackfriars 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 2.321 görüş

Novotel Londra Blackfriars - Image 1
Novotel Londra Blackfriars - Image 2
Novotel Londra Blackfriars - Image 3
Novotel Londra Blackfriars - Image 4

Açıklama

Otel ekstraları

  • Green Key Certified Hotel

  • Aziz Paul, Tate Modern ve London Eye'a 15 dakikalık yürüme mesafesindedir

  • Southbank'e yakın, kültürel mekan ve restoran ziyaretleri için idealdir

  • Eksiksiz toplantı odaları ve ücretsiz WiFi. 182 modern oda ve engelli konuklara özel 10

  • Kapalı sıcak yüzme havuzu, sauna ve fitness merkezi

Konaklama olanaklarımız

Otelin konumu

Novotel Londra Blackfriars

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ LONDRA
İngiltere

GPS:51.505157, -0.104709

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

JAMBOREE FOODFEST & BAR

Jamboree Foodfest menüsüyle damak tadınızı bir lezzet yolculuğuna çıkarın. Raging Bull, The Jerk veya Morris Major ile eğlencenin tadına varın

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  2.321 görüş

TripAdvisor Derecesi  4.4/5  3.679 görüş

2025 mükemmeliyet sertifikası

Wonderful staff

Tripadvisor puanı 5.0/5

AZMG TripAdvisor onaylı yorum

This is my second review of Novotel London Blackfriars. I felt it was needed to commend and applaud the wonderful people working here who we feel went above and beyond to reassure us when we experienced issues with our cards. The front desk staff working during our stay (Rami, Peter, Panos) were all so acommodating and helpful in suggestions on how to manage the problem. We had some nice chats while waiting, and even though it took several days to resolve, there was never any time we felt they weren't doing what they could to help and assured us that things would work out just fine. So a BIG thank you goes out to them and we will of course return in the future.

Thank you for your wonderful feedback and for recognising Rami and Panos for their efforts. We’re delighted to know our team provided such great support and reassurance during your stay. Your loyalty means a lot to us, and we look forward to welcoming you back to Novotel London Blackfriars in the near future. Katie Walsh Guest Service Manager

Great staff

Tripadvisor puanı 4.0/5

Ida C TripAdvisor onaylı yorum

We ate dinner at the hotel and the staff was very nice. Sanja, who served us, was exceptionally nice and helpful. It was a great experience.

Thank you for dining with us and for your wonderful comments! We’re so happy to hear that Sanja and the team made your visit such a great experience. I’ll be sure to pass along your praise — it will mean a lot to them. We look forward to seeing you again soon! Katie Walsh Guest Service Manager

Lovely stay

Tripadvisor puanı 4.0/5

Bal1612 TripAdvisor onaylı yorum

We have just returned from a lovely stay at this hotel. It is ideally placed with easy access to tube station and walking distance to main attractions. Room was spotlessly clean. Beds were the most comfortable I’ve slept in at a hotel. Staff were friendly and helpful. Only reason for 4 stars is that we had a few issues with the restaurant where we heard kitchen staff moaning about us as we had a few questions about the menu. Highlighted to the waiting staff and escalated to manager which was dealt with efficiently. I would absolutely stay here again but would choose to eat elsewhere next time.

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your stay, appreciated our convenient location, spotless rooms, and found the beds so comfortable. I’m very sorry to learn of your experience in the restaurant and appreciate you bringing it to our attention. I’m glad to hear the matter was handled promptly by the team, and please rest assured your comments will be shared with our restaurant management for further review. We truly appreciate your kind words about the hotel and staff, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Katie Walsh Guest Service Manager

Avis müşterileri puanı 5.0/5

Ozgur B. Aileler - ALL için doğrulanmış yorumlar

Süper

Dear Ozgur B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Inflexible and disappointing service

Tripadvisor puanı 2.0/5

KatyIkeda TripAdvisor onaylı yorum

I booked a day use room for my 7th wedding anniversary, as we couldn't commit to overnight accommodation due to childcare, with the central reservations team over the phone, and requested the possibility of a room with a balcony, as it was supposed to be a surprise for my husband. The lovely gentleman said that it shouldn't be a problem and would put the request on my booking and then signed me up for the Accor rewards scheme. Unfortunately, I didn't receive my reservation confirmation, so I contacted the front desk and was told by the receptionist that they never sell the balcony rooms for day use, which doesn't make much sense - working in hotels myself for over 20 years, and having dealt with day use rooms, all rooms are available for an additional charge as long as there is availability at the time. I was then informed by the Duty Manager, Katie, that this is something they never do, and she was happy to cancel the reservation, despite the discussion I'd had with central reservations. Not the response I was expecting, and extremely inflexible. It's one thing if the room actually wasn't available, but to be told that, regardless of availability and willingness to pay extra, they wouldn't offer it for day use is frankly disappointing.

Dear Katy, Thank you for sharing your feedback. I am truly sorry that your experience did not meet your expectations, especially on such a special occasion. Unfortunately, incorrect information was given to you by the central reservations team regarding the availability of our balcony rooms for day use. To clarify, the room type you requested is not available to book for day use — this applies across all booking channels, including directly with the hotel, on our website, and through central reservations. Please be advised that the room types available for day use are fixed and do not change based on additional payments or upgrades. Regardless of any willingness to pay extra, only the designated room categories are offered for day use, without exception. I understand you may have had a different experience at another hotel, but this is our policy here. I understand how disappointing this must have been, and I encourage you to contact the Accor central reservations team directly to share your concerns about the information you received. I will also be following up with them to ensure such misunderstandings are avoided in the future. As I mentioned during our conversation yesterday, I apologize that we were unable to accommodate your request, as it is not possible under our current policy; therefore, a cancellation was offered as an alternative. Thank you again for your understanding, and please feel free to reach out if you require anything further. Kind Regards, Katie Walsh Guest Service Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 1.754 görüş 7.7/10 Oda
  • 1.781 görüş 8.9/10 Hizmet
  • 27 görüş 7/10 Wifi
  • 962 görüş 8.3/10 Kahvaltı
  • 838 görüş 7.4/10 Konfor
  • 776 görüş 7.3/10 Hijyen
  • 504 görüş 7/10 Havuz

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