Novotel Londres Blackfriars 4 étoiles

Note Avis clients (Note ALL) 4.5/5 2 510 avis

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Novotel Londres Blackfriars - Image 1
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46 Blackfriars Road, 46 Blackfriars Road, SE1 8NZ LONDRES, Royaume-Uni

Description

Les plus de l'hôtel

  • Green Key Certified Hotel

  • A 15 minutes à pied de la Cathédrale St Paul, du musée Tate Modern et du London Eye

  • L'emplacement de Southbank, idéal pour les lieux de culture et de restauration

  • Salles de réunion équipées et Wi-Fi gratuit. 182 chambres et 10 accessibles aux handicapées

  • Piscine intérieure chauffée, sauna et centre de remise en forme

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Novotel Londres Blackfriars

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ LONDRES
Royaume-Uni

GPS:51.505157, -0.104709

Téléphone
Fax +44 20 7633 2650

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

MAM

Faites voyager vos papilles au royaume des saveurs avec le menu Jamboree Foodfest. De succulents hamburgers vous attendent : dévorez le Raging Bull, virevoltez avec The Jerk ou succombez au Morris Major. Profitez de l'ambiance décontractée

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 510 avis

Note Avis clients 3.5/5

Glwadys L. En famille - Avis confirmés ALL

Dear Glwadys l., Thank you for sharing your feedback with us. We are very sorry to hear that your stay did not fully meet your expectations, and we regret that you left feeling disappointed. Regarding the connecting rooms, some of our interconnecting room configurations do include a bathtub rather than a walk-in shower. In order to accommodate your request for connecting rooms, we allocated the configuration that was available at the time. We also have door stops available upon request, which can help keep the room doors open and create a more shared space for families travelling together. We are sorry that this option was not communicated to you during your stay. We are also concerned to hear your comments regarding the condition of the room, particularly the mold and damaged furniture, as this is certainly not the standard we aim to provide. We will follow up on these points with our housekeeping and maintenance teams to ensure they are properly investigated and addressed. We truly appreciate your kind comments about our staff, location, complimentary tea and coffee, and pool. We are sorry that the overall experience did not live up to your expectations, and we sincerely regret that you had a bad experience with us. We hope you will give us another opportunity in the future to provide you and your family with the comfortable stay you deserved. Sincerely, Katie Walsh Guest Service Manager

Note Avis clients 4.5/5

Emilie A. En famille - Avis confirmés ALL

Dear Emilie A., Thank you very much for your lovely review and for choosing to stay with us during your four days in London. We are delighted that you enjoyed our convenient location with easy access to the Underground, trains, and buses, as well as our breakfast and dinner offerings. It is wonderful to hear that our team made you feel welcome and that you found our staff lovely and helpful. A special thank you for mentioning Dylan. We will be sure to share your kind words with him — we know how much recognition from our guests means to our team. We hope to have the pleasure of welcoming you back for another London stay very soon! Sincerely, Katie Walsh Guest Service Manager

Note Avis clients 3.5/5

Etienne M. En famille - Avis confirmés ALL

Dear Etienne M., Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our convenient location, with easy access to public transport and nearby attractions such as Tate Modern and Borough Market. We are also glad that you found our team friendly and welcoming. We sincerely apologise, however, for the longer waiting times you experienced during check-in and check-out. We understand how frustrating this can be, and we will share your comments with the relevant team as we continue to improve the efficiency of these processes. We also appreciate your feedback regarding the pool pass system. We understand that having the pool access linked directly to the room key would be more convenient, and we will certainly pass this suggestion on to the appropriate team. Regarding the food, thank you for your honest comments. We will share your feedback with our culinary team as we are always looking for ways to enhance our offering. Finally, we are sorry that you felt the parents were overlooked when the children received their plush keychains. We understand your point, and we appreciate the suggestion for a small gesture that recognises the whole family. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you and your family back and provide an even smoother and more memorable experience. Sincerely, Katie Walsh Guest Service Manager

Note Avis clients 2.5/5

Noemie L. En famille - Avis confirmés ALL

Dear Guest, Thank you for taking the time to share such detailed feedback following your stay. We are pleased to hear that you appreciated our convenient location, the professionalism of our reception team, and the attentive service in the restaurant, as well as some of our starters and cocktails. We are, however, truly sorry that several aspects of your experience fell below the standards we aim to provide. In particular, we sincerely apologise for the condition of the carpet in Room 305, the inconsistency of the housekeeping service and replenishment of water, and the lack of additional pillows. Most importantly, we are deeply concerned to hear that the blood-stained sheets were not changed after this was brought to our attention. We are also sorry that the firmness of the bedding and the pool arrangements did not meet your expectations. Your comments regarding the restaurant dishes, the preparation of the burger and the information provided about its ingredients and beef origin have also been noted. We will share this feedback with our Executive Housekeeper and Food & Beverage teams so that these points can be properly reviewed and addressed. We genuinely appreciate you bringing these matters to our attention. While we are pleased that some elements of your stay were positive, we regret that the overall experience did not meet your expectations. We hope to have the opportunity to welcome you again and provide the level of service and comfort you should rightly expect from us. Kind regards, Front Office

Note Avis clients 3.5/5

Jean-pierre B. En famille - Avis confirmés ALL

D'autres internautes évaluent notre hôtel

  • 1 451 avis 9.8/10 Site
  • 1 685 avis 7.4/10 Chambre
  • 1 721 avis 8.9/10 Service
  • 23 avis 7/10 Internet
  • 955 avis 8.2/10 Petit déjeuner
  • 750 avis 6.9/10 Propreté
  • 496 avis 7.2/10 Piscine
  • 206 avis 7.6/10 Espace bien-être

Dispensé par Trustyou

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