Grand Mercure Danang

Grand Mercure Danang 5 stars

Customer review rating (ALL Rating) 4.6/5 305 reviews

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Hotel extras

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Bac Hai Chau District
84511 DANANG
Vietnam

GPS:16.048371, 108.227005

Telephone +84 236 3797 777

Fax +84 236 3797 797

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  305 reviews

TripAdvisor Rating  5.0/5  2,048 reviews

Good stay

Customer review rating 4.5/5

Bahai T. Business - Confirmed reviews ALL

Warmly welcome

Dear Mr. Bahai T., Thank you so much for choosing our hotel for your stay and we are delighted to see that you had satisfied with us Regarding missing of offering welcome drink voucher for member, I believe the feedback like yours that we learn from and use to improve our service Thank you again and we are looking forward to welcome you back to our little island Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Well located

Customer review rating 3.0/5

N. H. Business - Confirmed reviews ALL

I had a business trip in Danang and stayed in your hotel for two night. I noted that your hotel is 5 stars rated and I had a chance to experience your facilities and staff. I need to think if I should stay again in your hotel due to some reasons in below: 1. Check in process is slower than I expected, even there is only me at the check in stand (I came to your hotel at about 22h30-23h00 on 15 Sep 2022), it took me about 15 minutes for the check in. 2. The food for breakfast is not so attractive and delicious. The restaurant is small. Moreover, the vegetable is not washed, there are worm droppings on the leaves (I already reported about this issue to your staff). To be honest, this made a terrible feeling for my breakfast :(

Dear Mr. N. H., Thank you for your recent stay and for taking the time to leave a review of our hote We are really sorry to hear that the first impression on your arrival day and may I sincerely and formally apologies to you for the poor experience you have encountered regarding our breakfast which should not happened We appreciate that you took the time in sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the very near future. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Wonderful experience

Customer review rating 5.0/5

Duc Couples - Confirmed reviews ALL

The room is beautiful, the space is luxurious, the view from the room to the outside is so majestic, I successfully proposed to my wife in the room 2011 at 9pm on September 2nd. It is a memory I will never forget and I really thank Grand Mercure for this. Not only that, the staff here are also very gentle, polite, friendly with special services and experiences. Thank you for everything. I will return to Grand Mercure.

Dear Mr. Duc, Your kind words are very much appreciated and we would like to thank you for sharing them We are so exciting to read such comments and it is always a big encouragement to motivate our team to keep up the standard We hope to have the pleasure of welcoming you back soon Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Wonderful experience

TripAdvisor rating 5.0/5

vutuanducpro5 Couples - TripAdvisor review

The room is beautiful, the space is luxurious, the view from the room to the outside is so majestic, I successfully proposed to my wife in the room 2011 at 9pm on September 2nd. It is a memory I will never forget and I really thank Grand Mercure for this. Not only that, the staff here are also very gentle, polite, friendly with special services and experiences. Thank you for everything. I will return to Grand Mercure.

Well Located

Customer review rating 3.5/5

Chinh N. Business - Confirmed reviews ALL

television was not working at my room at that time. Waiting for Invoice for long time

Dear Mr. Chinh N., We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding television and issue timing for hotel invoice which should not happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly send us a notice if you plan to come again and we would do our best to recommend you the most fitting form of accommodation for your comfort. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

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Other web-users rate our hotel

  • 51 reviews 8.8/10 Location
  • 87 reviews 9.2/10 Room
  • 138 reviews 9.1/10 Service
  • 45 reviews 8.2/10 Breakfast
  • 21 reviews 9.1/10 Vibe
  • 21 reviews 8.9/10 Cleanliness
  • 17 reviews 10/10 Value
  • 5 reviews 3.3/10 Pool

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