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Grand Mercure Danang 5 stars

Customer review rating 4.6/5 3,365 reviews

ALLSAFE approved hotel

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Grand Mercure Danang
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+ 23 Services

Hotel extras

  • Grand Mercure Danang provides authentic cultural experiences that connect guests to the locale

  • Discover our 3 restaurants with International and Chinese cuisine, seafood & steakhouse Grill

  • Enjoy the blissful pampering of our world-class Karma Spa and state-of-the-art fitness center

  • Unwind at the Privilege Lounge with unparalleled view

  • 5 meeting rooms feature generous natural lighting and a 433 m² Grand Ballroom

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • GolfPaying
  • Tennis
  • Other sports activitiesPaying
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Grand Mercure Danang

Lot A1 Zone of the Villas of
Green Island
Hoa Cuong Bac Hai Chau District
84511 danang
viet nam

Tel: +842363797777

Fax: (+84)236/3797797

Check-in from 14h00

Check out up to 12h00

  • Da Nang Station :  HCMC/Hanoi Da Nang City

  • By plane

    DANANG INTERNATIONAL AIRPORT At 2km / 1.24 miles

  • By train

    DANANG RAILWAY STATION At 4km / 2 miles

  • By train

    DANANG STATION At 4km / 2.49 miles

GPS :16.048371, 108.227005

Our accommodation(s)

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

SUPERIOR ROOM, 1 Queen size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Views: Mountain view, City View, River side *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Singles Bed

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Views: Mountain view, City View, River side *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen size bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

SUPERIOR ROOM, 2 Singles Bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

Family Superior Room, 1 Queen bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft

DELUXE ROOM, 1 Queen size bed, high floor

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft
  • Views: City View, River side, Mountain view *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 2 Singles bed, high floor

  • Max. number of persons: 2
  • Area: From 26 m² / 280 sq ft
  • Views: Mountain view, City View, River side *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 Queen size bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

DELUXE ROOM, 2 Singles bed, River view

  • Max. number of persons: 4
  • Area: From 26 m² / 280 sq ft

FAMILY SUITE, 1 King bed and 1 single bed, River View.

  • Max. number of persons: 4
  • Area: From 52 m² / 560 sq ft
Rooms

Our restaurants and bars

THE GOLDEN DRAGON

Type of cuisine: Chinese

Tease your taste bud with authentic Cantonese cuisine in this Chinese style restaurant. The famous must try All-you-can-eat Dim sum is available for lunch and dinner on Saturday & Sunday.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA RIVE GAUCHE

Type of cuisine: International

Located on the ground floor and overlooking the pool, The Rive Gauche is an all-day dining restaurant offering international cuisines in an Ala carte brasserie dining style with sumptuous buffet breakfast served daily.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE VERANDA GRILL

Type of cuisine: Barbecue

Set in a "jardin d'hiver" atmosphere, the first restaurant in Danang to introduce the "meatball" concept. The Veranda Grill serves on ice or chargrilled seafood platters and meat cuts all cooked to your liking on our specially custom made charcoal grill.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NIRVANA

Non contractual photo

Nirvana bar is a best place to meet or simply un-wind after a long day. Located on the hotel lobby with stunning views of the river and pool, this bar offers extensive drink including the Grand Vins wines selections, coffee, tea and all day snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE LOUNGE

Non contractual photo

The Privilege Lounge located on the 21st Floor, is truly a perfect space for discerning guests who are looking for elite and personalized services. Opening from 6:30 am to 10 pm, the Privilege Lounge will pamper you with its chic and generous benefits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 433 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Grand Mercure Danang

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,365 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,986 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.5/5

Thành Business - 18/04/2021 Confirmed reviews ALL

Comfortable

Dear Mr. Thành, It is great to hear that you had such a comfortable stay at Grand Mercure Danang. Thank you for your stay and we look forward to welcome you back soon. Grand regards, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Impressive customer care

Customer review rating 5.0/5

Yongwook P. Business - 18/04/2021 Confirmed reviews ALL

Frankly, I changed to other chain hotel in Da Nang city for various reasons especially noisy group tourists. I've just returned after around 3 years absence and found the best and impressive customer care from all lovely staffs. Price is reasonable and great room condition made cozy sleep. One thing, heavy repair construction of front entrance road made slightly traffic. Strongly recommend hotel in Da Nang downtown.

Dear Mr. P., Firstly, thank you so much for giving a chance to welcome you back. It is great to hear that you had such a wonderful stay at Grand Mercure Danang with impressive customer care. Thank you for your recognition to our staffs efforts. Your kind words will motivating us to continue delivering the highest level of service to all guests. Once again, thank you for your stay and we look forward to welcome you back soon Warmest regards, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Well located, amazing trip

Customer review rating 5.0/5

N. T. Business - 13/04/2021 Confirmed reviews ALL

I would like to say Thanks too much for Ms. Vi ( Sales Team ), FO Team always took care us carefully. HK team made me so wonderful about setup in room. F&B has some little mistakes but it's okay. Next time please be carefully.

Dear Ms. T., Thank you for taking the time to tell us about your experience at the Grand Mercure Danang. We are very pleased to know your time here was such an enjoyable and comfortable one. Ms. Vy is certainly an asset to our hotel and it was a pleasure to see her name mentioned by name in your review. I will be sure that Ms. Vy and the whole team are made aware of your kind words. Besides, We are deeply grateful for your constructive constructive feedback regarding inconvenience in breakfast time which we could learn from and to improve our guest's experience. We sincerely appreciate your continuous support. Please accept our profound apology and it is our high hope that we would be able to welcome you back in the future. Thank you again and we are looking forward to welcome you back with us soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Warm friendly welcome service

Customer review rating 5.0/5

Hoa D. Business - 08/04/2021 Confirmed reviews ALL

I have stayed here many times before and never ever disappointed about their warm welcome servive with professional manner and smile always on their faces.

Dear Ms. Hoa Thank you very much for sharing your lovely comments of your recent stay with us at Grand Mercure Danang as always. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Please do let us know when your travels bring you back to Da Nang and we would love to have you back with us. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Life saviour

Customer review rating 5.0/5

Denis Solo - 04/04/2021 Confirmed reviews ALL

Thank you for accommodating me, for an upgrade and for a late check-out. I arrived at 1 am after escaping the Intercon in the middle of the night because of a crazy, loud and drunk party they were having. I was so glad that you could provide such an excellent option for accommodation in which I could peacefully sleep.

Dear Mr. Denis, It is great to hear that you had such an enjoy stay at Grand Mercure Danang with a peacefully sleep. I also see your member attention experience did not meet your expectation. At Grand Mercure, we strive to provide a superior service experience for every customer, especially our loyalty member like you, therefore your feedback is very important to us. I really appreciated if you can share us more detail with concern to make it better in your next stay. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

good stay, perfect service and wonderful food

Customer review rating 5.0/5

James Couples - 23/03/2021 Confirmed reviews ALL

great location which is close to san bay, rooms with good view with Han River and 2 famous bridges, good service from all the staff and very yum breakfast, always an ideal place to stay in Da Nang!

Dear Mr. James, Thank you for great review about your experience at the Grand Mercure Danang. It's our pleasure to learn that we are always your ideal place to stay in Da Nang. Thank you so much for your compliments to our location, our breakfast and our staff service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay

Customer review rating 5.0/5

Tam C. L. Business - 20/03/2021 Confirmed reviews ALL

It was my business trip in Danang. I had good times at Grand Mercure. Nice room, good food and friendly staffs just made my day after stress at work. Definitely go back and stay here ! Thank you Tam C L.

Dear Mr. Tam, We are very much appreciated your great review regarding your experience at Grand Mercure Danang. We wish you all the best with your future business and look forward to welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay and great view of the river during day time

Customer review rating 4.5/5

D. H. Solo - 14/03/2021 Confirmed reviews ALL

Very peaceful and good location. Great staffs. Many thanks for up grade me to the river view. Love the ‘cao lầu for dinner there :-)

Dear Mr. D. H., Thank you for great review about your experience at the Grand Mercure Danang. There is nothing would make us more happy than reading such a review like yours. It thrills me to see that you enjoyed your time with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Cao Lau is indeed our one of signature noodle soup, Thank you for loving it and we are waiting to welcome you back and enjoy other wonderful dish. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay

Customer review rating 4.0/5

Vụ L. Couples - 13/03/2021 Confirmed reviews ALL

Comfortable

Dear Mr. Vu L., Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. While we are happy to learn that you had a comfortable stay with us, we wish you could enjoy our breakfast to share us an unprejudiced feedback. Hopefully, we will have a chance to welcome you back to our hotel in the near future with better experience. Warmest regards, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Friendly

Customer review rating 4.0/5

Anonymous Business - 09/03/2021 Confirmed reviews ALL

Receptionlists and waiters are providing service friendly. Especially the receptionlist Ms. Thao.

Dear Mr. H. Chi, Your kind words are very much appreciated and we would like to thank you for sharing them I am so exciting to read such comments and it is always a big encouragement to motivate me and my team member to keep up the standard. Beside that, we are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding water logging in the bathroom which should not happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have the pleasure of welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Thank you so much!

Customer review rating 5.0/5

T. H. Business - 07/03/2021 Confirmed reviews ALL

It’s still great. Thank you everybody!

Dear Mr. T. H., Your kind words are very much appreciated and we would like to thank you for always sharing them with us. I will be sure that the kitchen team and the whole team are made aware of your kind words We hope to have the pleasure of welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay.

Customer review rating 5.0/5

Anonymous Business - 06/03/2021 Confirmed reviews ALL

Good Services.

Dear Mr. Minh, We are very much appreciated your great review regarding your experience at Grand Mercure Danang. We wish you all the best with your future travels and look forward to welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

happy stay

Customer review rating 5.0/5

Heidi Families - 19/02/2021 Confirmed reviews ALL

Nice rooms with nice view to Tran Thi Ly Bridge. Great service and very excellent staff at restaurant and supportive staff at reception. delicious food for breakfast, esp coffee was super.

Dear Ms. Heidi, Thank you for taking time to share your experience regard your recently stay at the Grand Mercure Danang Thank you for your recognition to our staffs efforts. Your kind words will motivate us to continue delivering the highest level of service to all guests We hope to have an opportunity to welcome you back to our hotel again soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Business trip

Customer review rating 5.0/5

Eric L. Business - 07/02/2021 Confirmed reviews ALL

Excellent hotel

Dear Mr. Eric L., Thank you very much for sharing a great review of your recent stay with us at Grand Mercure Danang. We are very pleased to know you had had an enjoyable time here. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Please do let us know when your business bring you back to Da Nang and we would love to have you back with us. We look forward to the pleasure of your return! Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Nice stay with freindly staff

Customer review rating 5.0/5

N. V. Business - 31/01/2021 Confirmed reviews ALL

Well location with nice scense and always see freindly smiles from hotel staff...

Dear Mr. Anh V., Thank you for great review about your experience at the Grand Mercure Danang. We really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from an elite member. We wish you a happy new year and we are looking forward to welcome you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager
Customer review rating 4.0/5

Anonymous Business - 25/01/2021 Confirmed reviews ALL

Good comfortable stay.

Dear Mr. Bromwich A., Greetings from Grand Mercure Danang Thank you for your recent stay and for taking the time to leave a review of our hotel. It was a delight to learn that overall you had a positive experience with us. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding spa service which is required to book 1 hour in advance. Kindly send us a notice if you plan to come again and we would do our best to arrange you the most fitting form spa treatment for your comfort. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Good stay

Customer review rating 4.5/5

Quy N. Business - 21/01/2021 Confirmed reviews ALL

I only stayed at Grand Mercure for 1 night so there was not much to say, However the services were rather excellent, from the booking process, to the checking in and the airport transfer services. Especially, the staff at the reception was particularly helpful. However the room was too close to the airport so it was quite noisy sometimes.

Dear Mr. Quy N., We thank you so much for taking your valuable time to write us a nice review. It is grateful to learn that you have enjoyed your experience. It was encouraging to see that you appreciated the hospitality and service provided by our Heartist team, especially Front Office team. Customer care is our highest priorities and it is always gratifying to receive such praise. We highly appreciate for not only noticing the service excellence but also in taking the time to put this in writing, your glowing feedback will be shared with the team. Thank you again and we are looking forward to welcome you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Memorable staying

TripAdvisor rating 5.0/5

eddie02091 Business - 16/01/2021 TripAdvisor review

i had a really pleasant time in mercure danang. I spent 2 nights at family suit is extremely confortable and nice. Big space at room with well facilities. frontdesk officer, f&b staff & driver were all friendly & often smiling. would definitely love to return someday. highly

Xin chào Mr. Eddie, Thank you so much for your review. I am glad to read that you a memorable stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Grand Mercure Da Nang and I look forward to welcoming you back soon. Grand regards, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Friendly and Conscientiously hotel staffs

TripAdvisor rating 5.0/5

lamnhutthang Business - 29/06/2020 TripAdvisor review

Hotel staffs always think about something maybe I will need and arrange it available for me in advance, such as airport pickup, hotel's facility, .. And all the support always from friendly and conscientiously hotel staffs. I feel happy and appreciate to all.

Family Oriented Hotel

TripAdvisor rating 5.0/5

Juls I Business - 02/02/2020 TripAdvisor review

I feel that Im part of the family, everytime I stay in this hotel. The treatment to the guest is very special. I like keep coming back. The food is also good and many choices. The environment neaeby is also good. There's a nearby tennis court, where you can play a good tennis with other players.

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