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Hotel Royal Hoi An - MGallery 5 stars

TripAdvisor rating 4.5/5 1,644 reviews
Hotel Royal Hoi An - MGallery
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Hotel extras

  • Just a 10 minutes walk to the majestic old quarter of Hoi An, a UNESCO World Heritage Site.

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences.

  • Stylish mosaic-tiled outdoor pools.

  • Stunning riverside location in the old town.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street
Cam Pho Ward
51000
hoi an
viet nam

Tel: +842353950777

Fax: (+84)235/3950888

Contact email

Check-in from 14h00

Check out up to 12h00

  • DA NANG - HOI AN BUS :   HOI AN BUS STATION (4.6 KM)

  • HUE - HOI AN :   HOI AN BUS STATION (4.6 KM)

  • By plane

    DA NANG At 30km / 18.64 miles

  • By plane

    DA NANG AIRPORT At 35km / 21 miles

  • By boat

    CHAM ISLAND DIVING At 6km / 3.73 miles

GPS :15.876437, 108.320335

Our accommodations

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

DELUXE ROOM 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 40m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 40m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 40m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

GRAND DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 40m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ROYAL DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 50m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ROYAL DELUXE ROOM, 2 single Size Beds

  • Max. number of persons: 3
  • Area: From 50m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 1 King Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 70m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 2 Single Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 70m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ANIO 2 BEDROOMS SUITE, 1 King Size Bed, 2 Single Beds, High Floor

  • Max. number of persons: 3
  • Area: From 110m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ARAKI 2 BEDROOMS SUITE, 1 King Size Bed, 2 Single Beds, High Floor

  • Max. number of persons: 3
  • Area: From 110m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

FAIFO CAFE

Type of cuisine: International

Offering an open kitchen and a sumptuous breakfast buffet station, Faifo Cafe is the perfect place for true culinary gourmets. Whether you seek international or Vietnamese cuisine, there is always something to tempt every taste at this cozy restaurant.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAKAKU

Type of cuisine: Japanese

This high-end Japanese restaurant in Hoi An, delights the most discerning gourmets with the top quality sushi and yakitori artistically prepared by our talented chefs.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DECK

Photo non contractuelle / Strictly non binding

The highest rooftop bar and lounge in Hoi An with spectacular views of the ancient town and Thu Bon river. A dream location for memorable moments in Hoi An.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVER BAR

Photo non contractuelle / Strictly non binding

Situated at our Art Nouveau-inspired swimming pool, the bar is both cozy by day and chic at night with its flowing lounge sounds. It offers elegant signature cocktails and traditional Vietnamese delights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATTIC

Photo non contractuelle / Strictly non binding

Located on the eighth floor of Wakaku wing, The Attic is a unique outlet overlooking Hoi An and its river. This welcoming place is ideal to enjoy and socialize in a cosy ambience along with premium foods and high-end beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 245 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 17 people

Find out more

Our guest reviews for
Hotel Royal Hoi An - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,951 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,644 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent stay!

Customer review rating 4.6/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Had a wonderful stay at this lovely hotel in Hoi An. Excellent service from start to end. Ludovic the Gm was an excellent host, all his staff were fantastic with special kudos to Linh and Sara in the Club Floor / Executive Lounge for going above and beyond for hospitality.

Dear Lorne Martin W., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

์Nice stay

Customer review rating 4.6/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Staff was good but I think they could improve more for 5 star hotel standard (compare with staff service in Thailand). Food in Hotel restaurant was very nice and affordable.

Dear Phasiree B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

A Pleasant Stay!

Customer review rating 4.6/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

Our expectations were met where our requests were concerned. We were upgraded and that was marked a good start to the vacation. Room service was prompt. However, wish there was more to choose from in terms of the restaurant menu especially when one was confined to the hotel on rainy days. Staff was ever so pleasant especially Quianh (not sure if I spelt her name correctly). She advised us on the tours to take and was ever so accommodating with our requests. Unfortunately, in an effort to be acknowledged by the hotel, some staff seem rather pushy in wanting a good mention in trip advisor which I thought was a bit much. Everything in the room was fine except for the shower area - the temperature fluctuated and at times, the cold water provided warm water most of the time. There wasn't a proper place to put all the toiletries needed and considering how small the bottles were, we had to ask for it to be replenished often. Overall, it was a pleasant stay and am glad I chose the Hotel Royal Hoi An - MGallery!

Dear Seetharaman J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Bed and room should be clean. That make a lot ok dust.

Customer review rating 4.6/5

Julia Friends - 02/12/2019 Confirmed reviews ALL

All experiences are good. Except room cleaning. Specially for air. I feel a lot of fine dust . It cause sneeze. . . And bath room was too dark. I want to bright mirror for make up

Dear Jung Eun K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Nice and great

Customer review rating 4.6/5

H. Couples - 02/12/2019 Confirmed reviews ALL

Guest experience manager, Ms Mandy Le was very warm & experienced in welcoming us.

Dear Meng Lian H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Exceptional service

Customer review rating 4.6/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

My stay was wonderful. The staff at the hotel always went out of their way to provide excellent service whenever I had an interaction with them. My room was beautifully appointed and had a lovely view of the river.

Dear Christine B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Lovely Hotel in a Great Location

Customer review rating 4.6/5

Debra M. Couples - 01/12/2019 Confirmed reviews ALL

We stayed three nights and enjoyed visiting the sites in and around Hoi An. The room was very comfortable, the service excellent, and breakfast buffet delicious. The location to the old town was ideal.

Dear Debra Spring M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Accommodation and staff great- breakfast needs rethinking.

Customer review rating 4.6/5

Mrs D. R. Couples - 29/11/2019 Confirmed reviews ALL

As noted in my short sentence the accommodation and staff were excellent but the breakfast service was the poorest of all the hotels we stayed in across Vietnam. There really needs to be hot drinks ready with constant refills rather than waiting for 10 minutes (once you have let a waiter know you want a coffee) and then getting a cold drink. A refill needs to be asked for and then a fresh cup is bought over - this is so inefficient and must create a lot of unnecessary washing up. The happy hour should also be a constant time across all the bars in the hotel as the staff were confused as were us the clients - why would you have a different happy hour in the rooftop bar versus the other ?

Dear Dawn Patricia R., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Beautiful room

Customer review rating 4.6/5

P Couples - 27/11/2019 Confirmed reviews ALL

Our 3 days spent @ The Royal Hoi An was very comfortable & enjoyable. We were able to enjoy the roof top pool & bar. The breakfasts offered multi choices. Good location to be able to walk into the old town of Hoi An. We loved the decor of the hotel & especially our room that overlooked the river.

Dear Peta Kelsey N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager
Customer review rating 4.6/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

We stayed three nights, which were very enjoyable from a lovely, clean & comfortable room to enjoyable meals, breakfast & dinner in the restaurant. All staff were friendly, professional & helpful.

Dear Aongus Joseph M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Good location

Customer review rating 4.6/5

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

Enjoyed our stay. Staff friendly & helpful. Quality of food good. However, we did find that the room was very dimly lit. Also, there were hanging lights above the desk area, which was arranged differently to the other rooms, so every time you sat down and got up, you knocked your head. We used the kettle for tea, but unfortunately, there were no sockets at a sensible height, so I had to use a socket on the floor. Comfy bed and nice bed linen, but towels are old and need replacing.

Dear Alfred S., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Wonderfull hotel

Customer review rating 4.6/5

Duc D. T. Couples - 27/11/2019 Confirmed reviews ALL

I am really happy with all at your hotel

Dear Dung Duc T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

great hotel and service

Customer review rating 4.6/5

Nattachai K. Families - 25/11/2019 Confirmed reviews ALL

i stay one night there .it's so close with main travel area and or so you have nice Roof top bar .Don't miss it.

Dear Nattachai K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

NOT BAD

Customer review rating 4.6/5

Wang T. S. Business - 25/11/2019 Confirmed reviews ALL

Traffic is not convenient, housing is not bad! bUT!After cleaning the room, there is no new supply of toothpaste, strange: (

Dear Yau Kong Andy H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As far as toothpaste is concerned, this is available on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Attentive services and great location

Customer review rating 4.6/5

Yan Families - 24/11/2019 Confirmed reviews ALL

All of the staff were very helpful in assisting to our request.

Dear Yan Li A., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Hotel lovely but evening meal very disappointing - poor in fact

Customer review rating 4.6/5

Neville J. Friends - 23/11/2019 Confirmed reviews ALL

All said in title.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. Sorry to read that your evening meal was not up to expectations. Your comments have been shared with our Executive Chef. Thank you again for sharing your experience, and we hope to be able to welcome you again in the not too distant future. Sincerely, Michiel Lugt General Manager

Excellent

Customer review rating 4.6/5

Graham N. Couples - 22/11/2019 Confirmed reviews ALL

All very good

Dear Graham N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Good

Customer review rating 4.6/5

Seah J. Families - 21/11/2019 Confirmed reviews ALL

Everything was good.

Dear Seah J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Could do with a little upgrade

Customer review rating 4.6/5

G P. Couples - 21/11/2019 Confirmed reviews ALL

Some of the staff are a little abrupt could do with a little upgrade. The scarf shop the man is way to pushy

Dear Gary Edward p., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great

Customer review rating 4.6/5

Duong Couples - 21/11/2019 Confirmed reviews ALL

Staff friendly and helpful. Room is clean and nice , good view river and town . Breakfast nice

Dear Dai Duong N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager
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