Pullman Shanghai Central 5 stars

Customer review rating (ALL Rating) 4.4/5 453 reviews

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Pullman Shanghai Central - Image 1
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15 Dapu Road, Huangpu District, 200023 SHANGHAI, China

Description

Hotel extras

  • The Executive Lounge on the 24F will be temporarily closed for renovation from Aug 8 - Aug 24.

Our accommodation(s)

Hotel location

Pullman Shanghai Central

15 Dapu Road, Huangpu District
200023 SHANGHAI
China

GPS:31.205011, 121.470294

Telephone
Fax +86 21 5301 0000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  453 reviews

TripAdvisor Rating  4.4/5  2,086 reviews

Certificate of excellence 2025

Great place to stay in Shanghai

TripAdvisor rating 5.0/5

L5768SY_ TripAdvisor review

Super clean rooms, central location, many shops and restaurants/coffee places are nearby, amazing spa, very helpful staff, thanks to bellboy Ben he was super kind! Will come back here again!

Amazing

TripAdvisor rating 5.0/5

Χρυσανθος Μ TripAdvisor review

The staff was good good and helpful The cleaning lady at 10th floor was really good . Specially Ben at the hosting always Friendly and helpful!!! Breakfast was always freshly ever! Day !!

Rooms are too hot... it is 30 degrees

TripAdvisor rating 2.0/5

peterclementg TripAdvisor review

Rooms are at 30 degrees C, and they can't lower it.. It is too hot!!! can't they set the temperature at 18 or 20 degrees? Totally ridiculous, and to think that i have to suffer for another 6 nights!!!

Dear peterclementg, thank you for bringing this matter to our attention. We sincerely apologize for the discomfort you are experiencing with the room temperature and truly understand how frustrating this must be, especially during a longer stay. Please be assured that your feedback is taken very seriously. Our team would very much like the opportunity to assist you further—whether by checking the air-conditioning system, providing additional cooling support, or offering alternative solutions to improve your comfort. We kindly encourage you to contact our Front Office team directly so we can address this promptly. Your comfort is very important to us, and we genuinely hope to improve your experience during the remainder of your stay.

Shanghai Awesome!

TripAdvisor rating 5.0/5

RegNZ TripAdvisor review

Everything has been exceptional from start to finish. All the staff at Pullman have taken excellent care of us throughout the whole trip. We used Pullman Central as our base to move about in China with ease by storing our luggage and ensuring our return check in’s were smooth. Rooms were spacious, we stayed in the Deluxe King and then Executive rooms throughout our stay. House keeping staff were very attentive and provided all the necessary amenities as required. The breakfast buffet each morning a good range of food, and drinks. A good way to start off the day. The team of Gary, Stephy and Ben was simply amazing. Most importantly Stephy and Ben were both amazing in meeting the exceptional level of service with attention to detail. I would highly recommend the Shanghai Pullman Central hotel.

Dear RegNZ, thank you very much for your wonderful review and for sharing such detailed feedback about your stay at Pullman Shanghai Central. We are truly delighted to know that everything was exceptional from start to finish and that our hotel served as a comfortable and convenient base during your travels in China. It is great to hear that you enjoyed the spacious Deluxe King and Executive rooms, our attentive housekeeping service, and the variety offered at our breakfast buffet. Your kind words about the smooth luggage storage and check-in arrangements are also greatly appreciated. Most importantly, thank you for recognizing Gary, Stephy, and Ben. Your special compliments to Stephy and Ben for their exceptional service and attention to detail will certainly be shared with them and the entire team—they will be very proud to know they made such a positive impact on your experience. We truly appreciate your recommendation and look forward to welcoming you back to Pullman Shanghai Central for another memorable stay.

Ben is the best

TripAdvisor rating 5.0/5

Stef H TripAdvisor review

Doorman Ben is the best! Had a great stay here. Will definitely come back to stay here. Lavazza in the lobby is also good with good breakfast

Dear stefh525, thank you very much for sharing your wonderful feedback. We are delighted to hear that you had a great stay with us. Your kind compliments to our doorman Ben will be gladly shared with him and the team. We’re also pleased that you enjoyed the Lavazza coffee in the lobby and our breakfast offerings. We truly appreciate your recommendation and look forward to welcoming you back to Pullman Shanghai Central very soon.

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Other web-users rate our hotel

  • 2,183 reviews 9.6/10 Location
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  • 21 reviews 7.8/10 WiFi
  • 1,020 reviews 8.8/10 Cleanliness
  • 649 reviews 8.6/10 Breakfast
  • 555 reviews 7.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.