Pullman Shanghai Skyway 5 stars

Customer review rating (ALL Rating) 4.6/5 224 reviews

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Pullman Shanghai Skyway - Image 1
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15 Dapu Road, Huangpu District, 200023 SHANGHAI, China

Description

ALLSAFE approved hotel

Hotel extras

This upscale hotel has 323 well-appointed rooms and suites, 3 restaurants, 17 flexible meeting spaces with an area of 3,000 m², Fit Lounge, Indoor Swimming pool and Sauna.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Pullman Shanghai Skyway

15 Dapu Road, Huangpu District
200023 SHANGHAI
China

GPS:31.205011, 121.470294

Telephone
Fax +86 21 5301 0000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  224 reviews

TripAdvisor Rating  4.5/5  1,735 reviews

Impressive First Try

TripAdvisor rating 5.0/5

stevenjxu TripAdvisor review

Pullman Shanghai Skyway is an iconic building that deserves the name of “Skyway”, although the hotel occupies the lower part of the skyscraper. But still, being surrounded by its nearby tall buildings is a fascinating experience that reminds you that you are exactly in the downtown of the biggest city in China. Traffic is so convenient! I and my parents stayed with the hotel to celebrate my birthday. When we made a call to the Front Desk and indicated our purpose of stay days before our checking in, the Front Office Manager Ada kindly arranged an extra bed in our room and our access to the Executive Lounge as a benefit to the Accor Platinum members. We feel gratitude to her and her team for their thoughtful arrangements! No doubt, the hotel itself is modern and chic, I and my parents shot many memorable moments in our phones at different scenic locations in the hotel. What impressed us more is the warmth of hospitality that the hotel left in our mind. Despite the welcome amenity that we normally received upon the arrival, the hotel also prepared a mini birthday cake for me! That’s a big surprise! I have visited many upscale Accor hotels in Shanghai before, but very few of them may achieve the same level of French culinary arts in their catering offerings as Pullman Shanghai Skyway did. Whether it’s the small bites in afternoon tea or the international dishes offered in happy hour, the authentic French tastes bring me back to my life in Paris. I later encountered their Executive Chef Alexendra, who is an authentic French. No wonder why the catering offerings in the Pullman Shanghai Skyway can be that French! Very amazing! The executive lounge team, Michael, Ayden and Jean, took great care of us. The hotel’s Guest Experience Manager Evelyn CHIN (陳香滿) is a gem of guest service. Her professionalism, efficiency and hospitality left deep impressions in our minds. She made attentive arrangements and offered impeccable services in every aspect to ensure us a satisfying and enjoyable experience during our stay with the hotel. We would like to thank all of them for bringing the surreal staying experience with the Pullman Shanghai Skyway hotel, and we look forward to coming back in the near future! Sincerely, Steven XU

Dear Mr. Xu, Thank you so much for taking the time to share your wonderful experience at Pullman Shanghai Skyway. We are delighted to hear that you had a memorable birthday celebration with us and that our location, amenities, and staff made your stay special. We are particularly grateful for your kind words about our Front Office Manager, Ada, our Executive Chef, Alexendra, and our executive lounge team, Michael, Ayden, and Jean. We are also thrilled to hear of the positive impact our Guest Experience Manager, Evelyn Chin, had on your stay. We take pride in our team's commitment to providing warm and personalized service to our guests, and your feedback will be shared with them as a testament to their hard work. As for our culinary offerings, we are glad to hear that you enjoyed the authentic French tastes. Our culinary team strives to deliver a diverse and authentic dining experience, and your feedback is a wonderful acknowledgment of their efforts. We appreciate your loyalty as an Accor Platinum member and are thrilled to hear that we were able to provide you with a memorable experience. We look forward to welcoming you and your family back to Pullman Shanghai Skyway in the near future. Thank you again for your kind words and your recommendation. Best regards, Evelyn Chin Guest Experience Manager

Amazingly renovated hotel - Best quality for value in SH

Customer review rating 5.0/5

L. V. Business - Confirmed reviews ALL

Beautifully decorated rooms with very fine taste Extreme cleanliness Central location in quiet but animated historical area, all restaurant types available The place to be

Dear L. V. Thank you for your wonderful review. We are so pleased to hear that you enjoyed our amazing renovation, beautifully decorated rooms, and exceptional cleanliness. We understand the importance of a good location, and we are delighted that you found our spot in the historical area suitable for all of your needs. We strive to provide all of our guests with the best quality for value in Shanghai and we thank you for recognizing this. We hope to welcome you again soon! Sincerely, The Pullman Shanghai Skyway Management

Good hotel in central Shanghai

Customer review rating 4.5/5

Leo Business - Confirmed reviews ALL

The hotel is located in central Shanghai with comfortable room, helpful staff, and easy access to public transportation.

Dear Leo, Thank you for your recent review of Pullman Shanghai Skyway. We appreciate you taking the time to share your experiences with us. We are pleased to hear that you enjoyed the comfortable room and easy access to public transportation. At Pullman Shanghai Skyway, we strive to provide high-quality service and a pleasant stay for each of our guests. We take reviews such as yours very seriously and we thank you for bringing any issues or concerns to our attention. Our team remains committed to ensuring a comfortable stay and we hope that you will consider joining us again in the future! Thank you again for your feedback, it is greatly appreciated. Sincerely, Pullman Shanghai Skyway Management

Customer review rating 4.0/5

Anonym Business - Confirmed reviews ALL

Very good experience in the Executive floor with friendly personal. At least the bicycles in the fitness room are outdated and both do not work properly. Other devices have not been tested.

Dear WENGER E., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, Nice Executive Lounge; Bad that swimming pool was closed

Customer review rating 4.5/5

A. V. Business - Confirmed reviews ALL

The room was very nice, clean and well maintained; I had a high floor, although not upgraded to any better room as ALL gold member; very nice breakfast, I only missed a glass of morning champagne; missed proper hotel bar; lobby staff are 50/50 helpful: some seem just not understand what I was asking, when I asked to make copy of one document a floor manager started reading it and then said "No, I cannot copy this document", I asked for another manager and he made me the copy. The most helpful person is Mike; without him I would have so many difficulties I am just scared to imagine. And I can only come back if I know he still will be there. He has "can-do" approach and very good English, for me he was a saver, I am foreigner first time in China, my phone and some services did not work. One time I had to ask for Mike from his lunch break because no one else was able to help me, and he did it in two minutes.

Dear A. V. We are delighted to hear that you had a pleasant stay with us. Thank you for your kind words about our clean, well-maintained rooms. We appreciate your recognition of our breakfast and Mike, one of our staff members. We strive to provide the best service possible and value customer feedback. While we are sorry that champagne was not available and that some of the lobby staff could not meet your expectations, we thank you for bringing this to our attention. It is our philosophy to make every guest experience as enjoyable as possible. Once again, thank you for taking the time to share your experience with us.

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Other web-users rate our hotel

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  • 793 reviews 9.2/10 Cleanliness
  • 424 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.