Pullman Shanghai Central 5 stars

Customer review rating (ALL Rating) 4.4/5 471 reviews

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Description

Hotel extras

This upscale hotel has 323 well-appointed rooms and suites, 3 restaurants, 17 flexible meeting spaces with an area of 3,000 m², Fit Lounge, Indoor Swimming pool and Sauna.

Our accommodation(s)

Hotel location

Pullman Shanghai Central

15 Dapu Road, Huangpu District
200023 SHANGHAI
China

GPS:31.205011, 121.470294

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  471 reviews

Customer review rating 5.0/5

Dupre D. Couples - Confirmed reviews ALL

Whilst the location is quite central, the highlight is definitely the attentiveness of the staff who go above and beyond to please you. Thank you all for the wonderful experience.

Customer review rating 5.0/5

Xu J. Families - Confirmed reviews ALL

I recently had the pleasure of staying at Pullman Shanghai Central, and the experience was genuinely distinctive among Shanghai’s five-star hotels. What sets this property apart is its seamless balance between international professionalism and a refined, understated sense of place. From the moment I arrived, the reception team demonstrated efficiency without sacrificing warmth. The check-in process was smooth, attentive, and personalized—an increasingly rare combination in large metropolitan hotels. The location is another key advantage. Situated in the vibrant Xujiahui area, the hotel offers convenient access to commercial centers, dining, and transportation, yet maintains a surprisingly calm and composed interior atmosphere. Once inside, the environment feels insulated from the city’s intensity—quiet corridors, elegant lighting, and a sense of privacy that business travelers will especially appreciate. The room design reflects Pullman’s signature contemporary style: clean architectural lines, comfortable bedding, and a well-organized workspace suitable for extended stays. Sound insulation was excellent, contributing to restful sleep even in such a dynamic district. The executive facilities and lounge services were thoughtfully managed, offering both discretion and efficiency. What impressed me most was the consistency of service culture. Staff members across departments—front desk, concierge, housekeeping, and dining—maintained a professional yet natural demeanor. Interactions never felt scripted; rather, they conveyed genuine attentiveness and situational awareness. In a city known for scale and speed, Pullman Shanghai Central distinguishes itself through composure, reliability, and quiet confidence. It is not merely a place to stay, but a well-executed urban sanctuary for travelers who value both functionality and refinement. I look forward to returning on my next visit to Pullman Shanghai Central.

Customer review rating 4.5/5

Sabet D. Families - Confirmed reviews ALL

Good services

Customer review rating 1.5/5

Kenwood C. Couples - Confirmed reviews ALL

reacted to food from the executive 24 floor serving . dry sauna had members personal clothes stored for heat and no room to sit and relax . clients had 2-3 towels for use. When asked for additional towels was rejected

Customer review rating 4.0/5

C. C. Families - Confirmed reviews ALL

The Skyway Studio Suite (~70㎡) was well-laid-out and comfortable for two adults and one child, allowing good privacy between sleeping areas. The room and bathroom were clean, though the shower pressure in the bathroom was a bit low, and the bathtub only had a fixed faucet without a handheld shower. The Executive Lounge was the highlight of the stay, with beautiful décor, plentiful hot dishes such as fish, chicken, beef, and soup, and attentive staff who even interacted with our child. The lounge experience greatly enhanced the overall stay. The swimming pool was functional, though limited to a single round pool with no hot tub or sauna. The changing room felt crowded, especially when multiple guests were using it simultaneously. Front desk service was generally professional, though delayed check-out handling and room key issues could be improved. Overall, the hotel offers excellent lounge service and a comfortable suite, with minor areas for improvement in pool facilities and front desk operations.

Other web-users rate our hotel

  • 2,186 reviews 9.6/10 Location
  • 2,784 reviews 8.7/10 Room
  • 4,797 reviews 9.3/10 Service
  • 22 reviews 8.1/10 WiFi
  • 1,001 reviews 8.9/10 Cleanliness
  • 641 reviews 8.8/10 Breakfast
  • 554 reviews 7.4/10 Value

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