Pullman Shanghai Skyway Hotel 5 stars

TripAdvisor rating 4.0/5 1,614 reviews
Pullman Shanghai Skyway
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+ 22 Services
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Room 1

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Hotel extras

  • Enjoy the convenience of thiscentral Shanghai landmark

  • Gaze over Shanghai from your hotel room.

  • Meetings happen in 17 flexible, fully equipped event spaces

  • Advantage 4

  • Gym will be temporarily relocated to level B1 until 21 August, 2019

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Shanghai Skyway

15 Dapu Road
Huangpu District
200023
shanghai
china

Tel: +862133189988

Fax: (+86)21/53010000

Contact email

Check-in from 14h00

Check out up to 12h00

  • PULLMAN SHANGHAI SKYWAY :   96/43 Da Pu Road

  • PULLMAN SHANGHAI :   9 Da Pu Road

  • PULLMAN SHANGHAI SKYWAY :   4 Lu Ban Road

  • By plane

    HONGQIAO At 20km / 12.43 miles

  • By plane

    HONGQIAO AIRPORT At 13km / 8.08 miles

  • By plane

    HONGQIAO AIRPORT At 20km / 12.43 miles

  • By plane

    PUDONG INTL AIRPORT At 41km / 25.48 miles

  • By plane

    PUDONG INTL AIRPORT At 41km / 25.48 miles

  • By plane

    PVG INT'L AIRPORT At 45km / 27.96 miles

  • By car

    INNER RING ROAD At 0.5km / 0.31 miles

  • By train

    HONGQIAO At 20km / 12.43 miles

  • By train

    SHANGHAI RAILWAY At 6km / 3.73 miles

GPS :31.205011, 121.470294

Our accommodations

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

Superior room with 1 king size bed

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior room with 2 single beds

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 48
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room with 1 king bed and club lounge access

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Executive Room with 2 single beds and club lounge access

  • Max. number of persons: 3
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Skyway Studio with 1 king bed and club lounge access

  • Max. number of persons: 3
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Skyway Deluxe Suite with 1 king bed and club lounge access

  • Max. number of persons: 3
  • Area: From 113
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

LAKESIDE CAFE

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Lakeside Café on the ground lobby provides fresh breakfast takeaway, all-day international light meals, French afternoon tea in a relaxing garden setting, Pullman Tapastry menu is also available from noon till 10 PM daily

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUA FU CHINESE RESTAURANT

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Award winning Fu Chinese Restaurant located on the second floor, a contemporary restaurant serving Shanghainese and Cantonese cuisine, with Ipad menu and six private dining rooms. It has got the Best Favorite Restaurant Accolade in 2012.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 19:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GINGEMBRE 15

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Gingembre 15 is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

Take time to unwind at executive lounge on 52nd top floor with spectacular city views, catch up on your work using free wireless Internet access and enjoy complimentary drinks and snacks in these comfortable havens. Happy hour is available daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GINGEMBRE 15 BAR

Photo non contractuelle / Strictly non binding

Gingembre 15 bar features the unique Pullman Vinoteca wine concept, a selection of young and old wines from small selected vintages of the world's best vineyards. Taste the Tapastry menu to overcome the jetlag after a long trip.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 550

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,140 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,614 reviews

Good hotel with reasonable price

TripAdvisor rating 4.0/5

SMYiu Business - 08/12/2019 TripAdvisor review

In Shanghai, it is not easy to get an excellent hotel room under RMB$1,000. I highly recommend Pullman and also there are lots of restaurant and a tourist spot nearby the hotel within walking distance. The service of the hotel is excellent too.

Dear Mr./Ms. SMYiu, My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our convenient location and the services provided by the team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: gem@pullmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

Pullman Shanghai SKyway is my first choice in Shanghai

Customer review rating 4.6/5

Victor L. Business - 03/12/2019 Confirmed reviews ALL

Excellent location and great service

Dear Mr. L., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our convenient location and the services provided by the team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Pullman Shanghai Skyway Reunion

TripAdvisor rating 4.0/5

Jolene1234 Couples - 01/12/2019 TripAdvisor review

Has stayed in this hotel couple of years ago. For the recent 5 nites stay, I didn't feel the warm attraction of this hotel. If for leisure, Shanghai is just for shopping and probably will try other hotel next trip back to this city.

Dear Mr./Ms. Jolene1234, My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to apologize if we were not able to reach your expectation regarding your stay impression. It would be a pleasure to know more further details about your recent stay. Your comments and suggestions are important to us for continuous improvement. We are hoping that you will give us another chance to make it up to you. We are looking forward to welcome you back. It would be a pleasure to here from you soon. My email address is gem@pullmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

Convenient Location, Comfortable Stay

Customer review rating 4.6/5

En N. Families - 22/11/2019 Confirmed reviews ALL

We stayed in Pullman on our first arrival night at ShangHai. It is closed to all eateries and the staffs are very friendly. The room is of comfortable size and we received a complimentary cake on our anniversary.

Dear Ms. L., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our convenient location, the comfortable rooms, the services provided by the team and the cake that we have prepared for your anniversary. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Outstanding service, excellent facilities, great location.

Customer review rating 4.6/5

J J. Business - 17/11/2019 Confirmed reviews ALL

The helpful, polite service with a smile and the willingness to make my stay a pleasant one meant a lot after I'd had a partularly challenging journey. Thank you!

Dear Ms. J., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our convenient location, the facilities and the services provided by our team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Improvement

TripAdvisor rating 4.0/5

LohT23 Business - 15/11/2019 TripAdvisor review

The water in the shower room needs to be done immediately. Sometime there is no water halfway during your shower and you will need to meddle with the other water tap before it gets back. Imagine during winter time, the hot water shower suddenly stopped water flow.

Dear Mr./Ms. Loht23, My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I sincerely apologize for the inconvenience with the shower. I have already informed our engineering team to check and fix the shower. Thank you so much fro your feedback. Your comment is important to us for continuous improvement. We are hoping that you will give us another chance and we are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: gem@pullmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

Great

Customer review rating 4.6/5

Anonymous Business - 14/11/2019 Confirmed reviews ALL

Great hotel, great location, great staff overall, superb staff executive lounge.

Dear Mr. B., In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. Thank you for your loyalty and for always choosing to stay with us. I am glad to read that you have enjoyed your stay with us. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

NOT VALUE FOR MONEY

Customer review rating 4.6/5

Tammy N. Business - 07/11/2019 Confirmed reviews ALL

The over service and room condition was worse than before, but the room rate I paid for was much higher than my previous stay.

Dear Ms. W., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the management team, I sincerely apologized if we were not able to reach your expectation regarding the room condition and the service. We are currently doing step by step renovation of our facilities in order to provide better stay experience for each guest. Please rest assured that I will shre your feedback with the team regarding the service. Your feedback is important to us for continuous improvement. Please be informed that our prices varies depending on the high season or low season and the occupancy rate. We still always try to maintain our competitive prices. We hope that you will give us another chance and we are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Comfortable but the check out of the hotel is not smooth.

Customer review rating 4.6/5

C. S. C. Families - 04/11/2019 Confirmed reviews ALL

The room is spacious and the beds r comfortable. However we got stuck during check out, there were only three staff in the front counter. I was in the queue to wait for my turn since 1.15pm un till 1.30pm my tax had arrived. I got to pass my two room keys to the busy staff without getting the confirmation for the cancellation of my cny4000 room deposit (for my Visa card). The counter staff are not friendly, one staff was busy with the guest for checking in to four rooms reservation, the other staff busy with another foreign guest, the lady staff just simply served the guests who has jumped the queue. I had reminded the staff that my taxi was coming at 1.30pm but they just said they were busy without offering help. I hope my room deposit using my Visa card had been cancelled after I left the hotel and the service can be improved. Thank you

Dear Ms. C., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the management team, I sincerely apologize if we were not able to reach your expectation regarding your check out experience. Please rest assured that I will share this feedback to the team and take necessary action. We are hoping that you will give us another chance. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Great location, very pleasant stay

Customer review rating 4.6/5

Jenny Business - 03/11/2019 Confirmed reviews ALL

Excellent hotel, wonderful location, great for both business and pleasure

Dear Ms. C., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our convenient location. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

The overall experience was satisfied.

Customer review rating 4.6/5

Lei Couples - 03/11/2019 Confirmed reviews ALL

The room was comfortable. The staffs were friendly and helpful. The AC in the room was not working on the third day. The engineer came and tried to fix it, but did not work, and we requested to move to a different room on the next day. The only thing bothered us was the strong, awkward scent in the lobby and the elevators. We were sensitive to perfume, and the smell did bother us.

Dear Ms. Z., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our room and the services provided by our team. In contrary, I would like to apologize if we were not able to reach your expectation regarding the aircondition but i am glad that it was fixed during your stay. In addition, I will share your feedback with our related department regarding the lobby perfume. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Great l

Customer review rating 4.6/5

Cam T. Business - 03/11/2019 Confirmed reviews ALL

excellent - the lounge staff has been super

Dear Mr. T., Greetings from Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our Executive lounge located at the 52nd floor special mention the services provided by our Executive lounge team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Good place to stay for a couple of nights

TripAdvisor rating 4.0/5

IkeSun Business - 03/11/2019 TripAdvisor review

Lives up to its name by offering a consistent service with a well trained staff Improvement from my last visit in June in regards to the communication in English I had less difficulties in getting responses to my requests

Dear Mr./Ms. IkeSun, My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed the consistent service that provided by the team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: gem@pullmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

The room is promptly clean and tidy up each day.

Customer review rating 4.6/5

C. Y. M. Couples - 02/11/2019 Confirmed reviews ALL

It would be even better if your bellboy could get us a cab for the airport on our last day quicker. The toilet was blocked when we first checked into the room but it was resolved.

Dear Mr. C., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed the cleanliness of our room. On the other hand, thank you for your suggestion regarding the service, I will share your feedback to the team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Excellent stay at the Pullman Shanghai Skyway

Customer review rating 4.6/5

Rita Business - 30/10/2019 Confirmed reviews ALL

We were extremely pleased with the hotel facilities, the room was spacious and grand, the breakfast had many choices and the staff were very helpful, the hotel check in and check in was easy, friendly and professional. We enjoyed every part of our stay at the Pullman Shanghai Skyway. Only one negative comment, and that is that our room 2315 smelled of cigarette smoke, even with the air conditioner. The smell was right through the room, on the bedding and the curtains. However, everything else was excellent. Many thanks.

Dear Ms. H., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have our facilities, the food and the services provided by our team. In contrary, I would like to apologized regarding the smell in the room. Please rest assured that i will address this matter directly and do a necessary action to improve. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

I felt displaced

Customer review rating 4.6/5

Mirko F. Business - 30/10/2019 Confirmed reviews ALL

I had slightly the feeling that I’m not in the right place, I missed the home feeling, but I was impressed by the room. I didn’t like the bath tube it was old and defect.

Dear Mr. F. My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, i would like to apologize if we were not able to reach your expectation regarding your stay. I would like to know more regarding your experience as your feedback is very important to us. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Great Hotel and great trained staff

Customer review rating 4.6/5

Samir D. Business - 27/10/2019 Confirmed reviews ALL

As usual it was a perfect stay at Pullman Skyway. The entire staff of Executive Lounge are exceptionally well trained to take care of all the needs of the guest, my congratulations to the management. This is the main reason why I always choose Pullman Skyway.

Dear Mr. D., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have over all you ahvd a great stay in our hotel special mention the services provided by our Executive lounge team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

Can be better for the stars of the hotel.

Customer review rating 4.6/5

Gabriel Couples - 27/10/2019 Confirmed reviews ALL

Better computer comunication system for clients information within your list of restaurants under your hotel managment on any previlages or benefits, to prevent misunderstanding. Its your offer,not customer demands.

Dear Mr. S., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to apologize if we were not able to reach your expectation regarding the wensite 's facility information. Please rest assured that I will share your feedback to the team. Your suggestion is important to us for continuous improvement. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Wonderful stay

Customer review rating 4.6/5

Remo R. Couples - 22/10/2019 Confirmed reviews ALL

When you stay at the Pullman Shanghai Skyway you will expect a great hotel service. My girlfriend and I had a wonderful stay. The hotel staff is an enrichment for this hotel, they were extremly friendly and willing to satisfy every wish from you. Especially the staff at the buffet breakfast did a great job such as the staff at the bar next to the lobby. Also a big thanks to the staff who works at the gym for showing me around and the pool area. The room we had was very clean and neat. A big thanks to the housekeeping staff for the extra towels and the extra shampoo and conditioner for my girlfriend as requested. The isolation is very good, we didn't hear any noise in the room. I will definitely stay again at the Pullman Shanghai Skyway when I am back in Shanghai.

Dear Mr. R., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed the services provided by our team special mention from housekeeping, G15 restaurant , the bar and the fitness center. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager

just perfect

Customer review rating 4.6/5

Happy C. Friends - 18/10/2019 Confirmed reviews ALL

convenient, smooth, comfortable

Dear Mr. S., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed your stay with us. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Best regards, Joselle Basa Guest Experience Manager
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