Pullman Shanghai Central 5 stars

Customer review rating (ALL Rating) 4.4/5 449 reviews

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15 Dapu Road, Huangpu District, 200023 SHANGHAI, China

Description

Hotel extras

  • The Executive Lounge on the 24F will be temporarily closed for renovation from Aug 8 - Aug 24.

Our accommodation(s)

Hotel location

Pullman Shanghai Central

15 Dapu Road, Huangpu District
200023 SHANGHAI
China

GPS:31.205011, 121.470294

Telephone
Fax +86 21 5301 0000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Taste Garden

Taste Garden is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  449 reviews

TripAdvisor Rating  4.4/5  2,058 reviews

Certificate of excellence 2025

Good service

TripAdvisor rating 4.0/5

Navigate295030 TripAdvisor review

Mike, from the concierge, has been of excellent help in tracing our missing parcel delivery, which were wrongly delivered to the office block . He voluntarily offered to trave them for us and sort things out. Thank you. Ben the doorman was also polite and helpful to visitors

Dear valued guest, Thank you for your valuable feedback, We are glad to hear that you had a satisfactory experience at Pullman Shanghai Central. We take pride in providing our customers with the best service and comfort, and we are glad you enjoyed it. Thank you for choosing us!

Nice professional person

TripAdvisor rating 5.0/5

Sightseer60087409881 TripAdvisor review

Ben was terrific and friendly and very professional ! Shanghai was a great place to visit and the pulmann hotel was excellent!

Dear valued guest, Thank you for your valuable feedback, We are glad to hear that you had a satisfactory experience at Pullman Shanghai Central. We take pride in providing our customers with the best service and comfort, and we are glad you enjoyed it. Thank you for choosing us!

Go to hotel in Shanghai

TripAdvisor rating 5.0/5

MikhailVink TripAdvisor review

Staying here every time I’m in Shanghai, great location and amenities. Especially enjoy the business lounge at the 24th floor to work and host meetings. Thank you!

Dear Valued Guest, Thank you for your continued loyalty and for taking the time to share your positive feedback. We are truly honored to be your preferred choice whenever you visit Shanghai. We are delighted to hear that you enjoy our convenient location, well-equipped amenities, and especially the business lounge on the 24th floor – it’s wonderful to know it serves as a productive space for your work and meetings. We look forward to welcoming you back on your next trip to Shanghai!

Customer review rating 4.0/5

Lee J. Couples - Confirmed reviews ALL

Staff very helpful to help me solve problem

Hot rooms with broken temperature controls

TripAdvisor rating 3.0/5

N5599TKmarcod TripAdvisor review

While the rooms are a bit dated they are very comfortable. The only complaint that I have is that the room is very hot. The temperature controls in the room do not work. Despite informing the staff two times about my issue it was never looked into. I am in the middle of a week long stay for business. I cannot imagine booking this hotel again specifically because I am very uncomfortable and there is no response from the staff.

Dear Valued Guest, Thank you for bringing this important matter to our attention. We sincerely apologize for the discomfort you have experienced with the room temperature and for the lack of follow-up from our team after you reported the issue. This is certainly not the standard of service we aim to provide. Please be assured that we are addressing this immediately. Our Chief Engineer has been alerted to inspect and rectify the temperature controls in your room as a priority. Additionally, we are reinforcing communication protocols to ensure guest concerns are resolved promptly. We truly value your feedback and would appreciate the opportunity to restore your comfort for the remainder of your stay. Please feel free to contact our Guest Experience Manager directly at gem@pullmanshanghaicentral.com, who will personally oversee this matter. We hope to have the chance to provide you with a more positive experience moving forward.

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Other web-users rate our hotel

  • 2,198 reviews 9.6/10 Location
  • 2,897 reviews 8.7/10 Room
  • 4,832 reviews 9.3/10 Service
  • 21 reviews 6.7/10 WiFi
  • 1,034 reviews 9/10 Cleanliness
  • 642 reviews 8.5/10 Breakfast
  • 564 reviews 7.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.