Novotel Nantes Centre Bord de Loire

Spacious bedroom with Very comfortable large bed. clean bathroom and good powerful shower. Also large breakfast area with wide choice of breakfast food. Hotel situated in centre of Nante at river and with good variety of areas for walking to see the sights

The stay was good in terms of conditions, welcome, staff (availability, reactivity, professionalism, etc.).... The room was comfortable and clean. The location of the hotel was suitable, for all my activities. The only problem was the Wifi connexion quality as it was not that very good.

I had booked this hotel for a trip prior to Covid happening, then when we realized COVID wasn't going to be gone over the summer, we tried to cancel and get a refund. They wouldn't refund me in the pandemic, so I had to move my booking out. After that, my emails were ignored and my re-booking passed. So. I got ripped off and cannot recommend this hotel in any capacity.

We travvel by car but in the Weekend parking spaces are almost non existent and you have to park your car on the street. Once you do get inside the underground car park spaces are very crammed and entering the garage is nerve wracking and yes, I dammaged my wheel hubs. Staff is not helpfull and not friendly. rooms where not cleaned due to so called COVID measures. Ate here once , the wine was oxidated. I will never go back here.

Hotel does not meet modern (4*) standards at all. Overall very outdated and badly maintained. Parking too small for the no. of guests and they refuse to take any reservations. Impossible to fit a bigger car. Staff not helpful or welcoming at all. Room was not cleaned, supposedly because of COVID. Very inconvenient. Did not bother at all about accor membership. Poor quality wifi. It seems like they do not even care about their guest experience since no one ever asked us about it, not even at check out. We will not be returning.