Aparthotel Adagio Nantes Centre

I have stayed in this hotel before. I liked it's location, close to the train station and bus stop to the airport. During the pandemic, Accor the owners of the Adagio chain of hotels decided to cancel all reward points accumulated by their customers who did not stay in their hotels during the previous year. My points that I had built up were all deleted, even though we could not travel during the pandemic. As a result I now choose Accor Hotels as my second choice rather than first choice of places to stay. We decided to stay here for two nights recently. One night at the beginning of our holiday to the coast and a second night at the end of our trip to the coast. We needed a hotel close to the bus stop to the airport as we were getting an early flight. I booked this hotel three months before travelling. I requested a room on the first floor, overlooking the front of the hotel with a walk in shower. On arrival, I was offered a room on the third floor, at the back of the building with a bath. After giving them three months notice I thought that they might have actually read my requests. I stood my ground and eventually a room on the first floor, back of hotel with shower was located for me. It was a decent sized room with good air conditioning and good shower. The bed pillows have to be the worst I have ever slept on. Tiny balls of air. You end up effectively sleeping flat on the bed. I ended up propping up the pillows using towels from the bathroom. When we returned to the hotel after our weeks stay on the coast we were left waiting until 3.30 before a room was eventually found for us. Many other people were standing around reception also waiting to check in. Rooms were nor ready. Maybe they should employ more staff to deal with this. The first thing we noticed in our room was a section of the roof in the bathroom hanging down over the toilet. It looked incredibly dangerous. Our room had only just been cleaned. I cannot understand why the person cleaning the room could not have reported this danger. As there were no other rooms available in the hotel we felt that we would have to grin and bear it as we had been sitting in reception for over an hour waiting for this room to be allocated to us.

Hotel is very well situated- near the railway station, tram station- no 1 and Navette station. You have everything in one place. City center is 8-10 minutes walking. The Castle is one step away. Now the accommodation. Check in starts at 15.00 and they are following exactly this rule. I arrived earlier but the room was not ready. So I have left my luggage and take a walk. When I got back I was finally checked in. The city tax is 2.5 euro/day. Room was at the 5th floor - the last floor of the building. There were 2 lifts that ran pretty well. Room was medium size, with a small kitchen and a table. Bathroom was quite small. Someone taller or overweight would have troubles entering the bathtub. The mirror that can magnify was rather useless- first because of the faint light and second because was situated rather high. In my Bathroom I found liquid soap, towels and paper tissues. The closet in the room was spacious with a lot of hangers. There is a ironing machine and ironing board. Also there is a sweeper to clean if it is needed. The kitchen has everything you need- cutlery, cups, pots, glases etc. There is a dishwasher and a microwave. The sheets were white and clean. I stayed 5 nights so I did not get any service in my room, but it was OK. I was gone almost all day. The quality of sleep was very good. I did not hear any noise outside my room. Breakfast very basic- some cheese, meat, eggs- that you have to boil yourself that is a little bit annoying since you do not have enough time to wait for them, some omelette and cakes. Bread and coffee were very good. We had fresh squeezed orange juice. I have given only 4 stars out of 5 because in my room the flooring was kind if loose due some flood I believe. The walls had some black marks, too. It is not hotel 's fault that clients do not maintain the rooms, but the should do something eliminate these defects.

Good location, near the railway station. Supermarket very close,many restaurants near by. Apartment is very clean and has the required amenities for a pleasant stay. Really enjoyed the christmas fair and the town while having a comfortable stay here. Thank you!

We had a bigger apt in the 5th floor. Great bed, good bathroom with a big bath, decent kitchenette and living room. The sofa was a bit uncomfortable. Everything had been thought of to protect us in the pandemic. Great central Location and great reception staff.

I am an Accor silver member - which normally entitles you to a free drink. In France, this is often interpreted by the hotel as a fairly miserly 250ml bottle of beer. In the UK it is usually a pint or a whisky (I have even been given a double at times). But, this time we reached a new low: the receptionist said that a drink had been left in our 3 bed room. When we got there, it was a small plastic bottle of water - not each, between us! You can’t even buy yourself anything as the hotel has no bar. Go to one of the pubs in the street to slake your thirst!