Novotel Nantes Centre Gare 4 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.3/5 753 görüş
3 rue de Valmy
NANTES: BUSWAY LIGNE 4 CITE DES CONGRES
TRAMWAY: LIGNE 1 ANNE DE BRETAGNE
NANTES ATLANTIQUE 14,6km / 9,07 mil mesafede - Servis aracı ödeme
GARE - ACCES SUD 0,3km / 0,19 mil mesafede
GARE SNCF 0,6km / 0,37 mil mesafede
NANTES 0,5km / 0,31 mil mesafede
NANTES . 0,5km / 0,31 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.
The Hotel Novotel Nantes Centre Cité des Congrès is the ideal base for visiting Nantes & the Loire-Atlantique. See the Castle of the Dukes of Brittany, Beaujoire stadium, Les Machines de L'Ile, or a concert at the Zenith arena or La Cité Events Center. Stay connected with free WIFI. All rooms at the Hotel Novotel Nantes Centre Cité des Congrès have a surface area of 269 sq. ft. (25 m²) and air conditioning. Our Executive Rooms offer a contemporary style, bathrobes, Nespresso coffee and free minibar.
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Definitely not coming back
Tripadvisor puanı 2.0/5
Greata L Couples - TripAdvisor onaylı yorum
Actually this is our last night in this hotel for hellfest but after stayed in Pullman Tour Paris and Hyatt group in Venice, we fell this hotel is not at their standard. The 1st weekend was ok with ok room but since we arrived after midnight there is no room service, they did not clean the room when we put the housekeeping sign and their housekeeping only available until 2pm. Then now on our 2nd weekend, we are greeted very well by the morning shift cause he still remember us from last weekend, but we got the room 521 and it was dirty especially the window area where there's spider nest with spider of course. compare to previous room there is no plug on the bed side and no soap. Then after days we came back very late cause of hellfest and no one ask us on our room number until last night one of their staff (dark color) asked our room number and we mentioned but it took him more than 5 minutes to check. We are so angry cause it's 4am and just want to go to our room to sleep. We did not wait for him and his reason because he did not see us before and while waiting for elevator, 4 white guys came in and he did not asked them anything. So being asian does matter in this hotel. No hospitality what so ever, so you need to do some re training for him. Maybe because he always on the late shift but being friendly should not be taught when your in hospitality industry. When the review could be ok but he really made our stay very not enjoyable. Aside of that all the morning/afternoon shifts are very welcome and helpful.
Tripadvisor puanı 1.0/5
156vaniaa Couples - TripAdvisor onaylı yorum
My first time in Novotel and last. We stayed 5 nights during Hellfest and we had the hotel booked for over a year. On arrival we were asked to pay a deposit of 800 euros and that was a discount as it should be 900. When we left we had to pay nearly 100 euros more than what was mentioned on booking.com. We received only one water on arrival and another day even though we were there 5 nights and we were two people. The hand wash finished after one night and was never refilled. This weekend the temperatures were around 40 degrees and we were given a room with faulty aircon. We were in 2 stars hotels with service way beyond this. As soon as we arrived we were scared we would not have a hotel to stay in and we had booked over a year before. Unnacceptable. The locker had an error at a point and even though the staff quickly sorted it out, it gave us a panic attack as our passports etc were there. We never had an apology, on the opposite we were invited to cancel in the most packed weekend of the year (thank you!) and were overcharged. They charged us breakfasts we never had and some tax never mentioned on the booking. The experience was really not worth the price and I will never chose Novotel again.
Great location for central Nantes
Tripadvisor puanı 4.0/5
Roving294841 TripAdvisor onaylı yorum
Location was great as we had tickets to a concert in the Cité du Congres just next door. Rooms were clean and a good size. Parking was a bit confusing. Breakfast was good with a wide choice of different foods. The only thing that annoyed us was that the bar ran out of Muscadet white wine (€4 a glass) and the only other white wine that they had was Chablis at €8 per glass. Nantes is the centre of wine country, so this was a bit disappointing!
Clean & warm but shockingly bad environmental practices
Tripadvisor puanı 3.0/5
paulpS4860DJ Friends getaway - TripAdvisor onaylı yorum
Firstly I should say that the accommodation provided complies with all that one would expect of a Novotel, clean, warm & comfortable. However, it is shocking to see that the Accor hotel group are slipping behind the times and not keeping up with the growing customer sensitivity for good environmental practices. To still be finding single-use plastics in use in the rooms in the form of plastic goblets in plastic wrapping, shampoo and shower gel in plastic single use tubes, tea bags in plastic rather than paper sachets etc is shocking. I can’t imagine how many goblets, tubes & sachets get used in this one hotel each day, which then when multiplied by the 1000’s of hotels in the Accor group and 365 days in a year must produce tonnes of landfill waste. Clearly Accor are no longer an industry-leading group and I will be avoiding their hotels in favour of those that are environmentally sensitive until they do so.
Close to attractions but not super downtown
Tripadvisor puanı 3.0/5
dacarrr TripAdvisor onaylı yorum
The hotel was correct and it was in line with the average Novotel in France. Upon arrival we were upgraded (nice!) and the room was great. It smelled as if someone had been heavily smoking so we had to signal it (I did not want to be charged for extra cleaning) and they but some deodorant in the room which helped. The room was very silent and the curtains were thick enough to block the sun (great!) Breakfast was quite good and yummy. The staff were super friendly. We were also given late checkout at the end of our stay.
Dear guest, We would like to thank you for taking the time to share these warm remarks that we will certainly share with our entire team. We are delighted to read that your stay was a success and that you enjoyed your upgrade. We hope to have the pleasure of welcoming you back to Novotel Nantes centre gare !
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