Mercure Nantes Centre Gare Hotel 4 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.370 görüş
50/51 Quai Malakoff
BUS: C2, C3 et C5 GARE SNCF SUD
TRAM F.MITERRAND: 1 GARE SNCF NORD
NANTES ATLANTIQUE 9km / 6 mil mesafede - Servis aracı ödeme
A 11 PARIS ANGERS 2km / 1 mil mesafede
D751 PORNIC /NANTES 8km / 4 mil mesafede
N137 2km / 1 mil mesafede
GARE SNCF ACCES NORD 1km / 0 mil mesafede
GARE SNCF ACCES SUD 0km / 0 mil mesafede
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Discover a changing menu that highlights regional products throughout the seasons.
Mercure Nantes Central Stat. has 3 types of room: spacious fully-equipped Suites, Privilege rooms, high-end services (Nespresso, free minibar, slippers/bathrobe, memory-shaped pillow, and standards.
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlarDaha fazla bilgi edinin
Could do better.
Tripadvisor puanı 3.0/5
ParisPals TripAdvisor onaylı yorum
I was very disappointed with the hotel especially as we were charged higher prices than our stays in Angers & Paris. The location was good for our needs but the very small room, although very modern, made it hard to move about. On day 1 the breakfast was a shambles with the turnover of tables very slow, we in fact set up our own. There was a need to request basic items such as milk & hot water. The second day was a little better thanks to Aurelie who was very keen to please. On top of that our check in deposit of 660 euros has not been refunded and should not have been charged in the first place. We were glad we only had 2 days there.
Adequate for one night
Tripadvisor puanı 3.0/5
W5663OEsteveh Couples - TripAdvisor onaylı yorum
The hotel is in a good location with a secure underground car park. The privalage room was spacious and comfortable. It is a shame that paper cups are now the norm in Accor hotels. Breakfast and service in the restaurant was poor, we were never at anytime asked for our 'pass sanitaire'.
Perfect location - need to improve their srevices
Tripadvisor puanı 3.0/5
Culture17852834824 İş - TripAdvisor onaylı yorum
Very nice hotel in good location; just few meters from the train station, so perfect when you come to Nantes by train. The problem was lot of mistakes on the services (restaurant, room quality,....) so my travel was not nice and the price is too expensive if you compare to the service I receive....
Cher Client, A la suite de votre séjour chez nous, vous avez eu l’amabilité de nous faire part de vos appréciations sur la qualité de nos services et nous vous en remercions. Nous regrettons que votre séjour ne vous ait pas donné entière satisfaction et nous vous présentons nos sincères excuses. En espérant avoir le possibilité de vous accueillir de nouveau, nous vous prions d’agréer l’expression de nos sentiments les meilleurs. Güendalina, Réceptionniste.
Undergoing renovations - book elsewhere
Tripadvisor puanı 1.0/5
jonathanj165 Solo travel - TripAdvisor onaylı yorum
Be careful booking here. Terrible first impression - I wasn’t informed that the hotel was undergoing renovations (why do renovations during the peak season of summer? Strange). See photos I’ve uploaded. Receptionist wasn’t at the desk when I arrived and waited 10mins until someone turned up. She didn’t explain herself nor what was happening outside. Wasn’t friendly either. I suspect it would be noisy too with all the work going on so I’m afraid that sleeping would be challenging. I’ve been an Accor Hotel member for years and really disappointed about this hotel. Best to wait 6 months or so once the renovation is done in order to make your monies worth. Otherwise, don’t book here and choose elsewhere.
Hello Jonathan, Thank you sharing your experience in our hotel. We are truly sorry to read your comments. It is actually not the peak season in our hotel at this period, that is why there are renovations now. We also had an air conditioning issue at your arrival, this is why, unfortunately, the receptionist had to check each floor to fix it and was not at the desk at this moment. We are sorry for the inconvenience and share in your disappointment for the service you experienced on this occasion. Please be assured that this was certainly not a typical experience. Do not hesitate to share your disappointment directly at the reception, we could have found a solution together. We very much hope that you will give us another chance to re-build your confidence in the Mercure Nantes Centre Gare. Sincerely, the Reception.
Overall a very good experience
Tripadvisor puanı 4.0/5
odimascio İş - TripAdvisor onaylı yorum
Added to this experience was the fact that even though it was grey, cold wet and windy, Nantes was a surprisingly fun and interesting city! The hotel: Walking distance from town, which I loved. The hotel was modern and clean and I found the staff very friendly and helpful. Breakfast, large assortment of foods and big airy room. The room, well compared to the others that can be seen online, mine was pretty cramped, but as I didn't spend any time there but to sleep, it was fine, bed comfortable and clean bathroom.
Dear Guest, Thank you for your comments. I'm glad you appreciated the convenient location of the hotel and the quality of care and services. See you soon in Nantes
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