Novotel Bangkok Platinum Pratunam 4 étoiles

Note Avis clients (Note ALL) 4.3/5 594 avis

Novotel Bangkok Platinum Pratunam - Image 1
Novotel Bangkok Platinum Pratunam - Image 2
Novotel Bangkok Platinum Pratunam - Image 3
Novotel Bangkok Platinum Pratunam - Image 4

Description

Les plus de l'hôtel

  • WIFI gratuit et espaces de travail spacieux

  • Piscine à débordement et bar sur le toit avec vue sur la ville

  • Buffet international de fruits de mer

  • 5 espaces de réunion modulables à des réunions professionnelles ou informelles.

  • Dans Platinum, près du bateau-taxi, Siam Paragon, métro aérien Chidlom et gares de Siam

Nos hébergements

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Localisation de l'hôtel

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thaïlande

GPS:13.749701, 100.54007

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  594 avis

Note TripAdvisor  4.5/5  6 551 avis

Certificat d'excellence 2023

Bien situé

Note Avis clients 3.5/5

Robert Voyage solo - Avis confirmés ALL

Dans son ensemble satisfaisant car bien situé . Cependant hôtel qui vieillit même si le service reste à la hauteur .

Dear Aicha Marie Gina P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that the room was not up to the standard you have come to expect from us. I have personally addressed all the points you raised with our team to ensure that there is more care on all of the details of the hotel. Please accept my sincerest apology for the shortcomings you experienced. We are currently taking the necessary measures to renovate in order to keep our hotel at the usual high standards it is known for. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Guest Experience Manager Novotelbangkokplatinum.com

Nous ne reviendrons pas

Note TripAdvisor 1.0/5

Vany685 En famille - Avis TripAdvisor

Descrieption mensongére de l’hôtel sur all.com Nous avons choisi et payer plus cher cet hôtel (250€ la nuit cher pour Bangkok) uniquement dans le but de bénéficier du club enfant pour pouvoir faire du shopping tranquillement à la fin de notre voyage . Et bien pas de club enfant alors qu’il est précisé 3 club enfants dans la description de l’hôtel . La ps5 présente dans un mini kid corner ne fonctionnait pas . La douche fuyait et inondait la salle de bain . De mauvaises odeurs dans la salle de bain le matin Rien à envier aux hôtels avoisinants moins cher et aussi bien placé .

Dear Vany685, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the discrepancies you experienced between the hotel's description and the actual services provided. Your comfort and satisfaction are our top priorities, and it's disappointing to hear that we fell short of your expectations, particularly regarding the children's club and the condition of your room. We understand how crucial it is to have reliable information when choosing a hotel, especially when traveling with family. Please rest assured that we are taking immediate steps to address the inaccuracies in the description on all.accor.com to ensure that future guests have a clear and accurate understanding of our facilities. Regarding the issues with the PS5 and the bathroom, we deeply regret the inconvenience caused. Our maintenance team has been informed and is working diligently to resolve these problems to prevent similar occurrences. Your feedback is invaluable to us as it helps us improve our services and enhance the guest experience. We hope you will give us another opportunity to provide you with the exceptional stay you deserve. Thank you once again for bringing these matters to our attention. Warm regards, Pranravich L Rooms Division Manager

Bien situé

Note Avis clients 5.0/5

B. En couple - Avis confirmés ALL

Hôtel très bien placé. personnel très gentil et efficace

Dear Henri B., Warmest greeting from Novotel Bangkok Platinum! We very much appreciate your kind choosing us as your preferred hotel in Bangkok and thank you for your review regarding to your recent stay at the Novotel Bangkok Platinum. It is always a pleasure to receive positive feedback, your satisfaction rating will be shared with our team for encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, thank you for your kind royalty in ALL-Accor Live Limitless loyalty program, we would recommend you the direct booking by the hotel channel or the website all.accor.com or ALL appreciation to have eligible booking for your member benefit and points collection. We believe that you will enjoy your stay with the various benefit offered. Again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous stay. Sincerely yours, Alin U. Guest Experience Manager Novotelbangkokplatinum.com

Idéalement situé pour un séjour à Bangkok.

Note Avis clients 5.0/5

Christophe B. En couple - Avis confirmés ALL

Nous avons passé un très court séjour avant de prendre l'avion de retour. Impressive vue sur la ville de notre chambre et un accueil chaleureux. Je recommande grandement cet hôtel.

Dear Mr.Christophe B., Thank you so much for taking your valued time to post such a glowing review on the satisfaction survey. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum for your preferred hotel in Bangkok, we do hope to have the pleasure of welcoming you back again. Kind regards, Alin U. Guest Experience Manager Novotelbangkokplatinum.com

Parfait!!

Note TripAdvisor 5.0/5

Philippe M En couple - Avis TripAdvisor

Excellent hôtel, très bon service. Le spa même s'il est indépendant de l'hôtel, est très bien. Et que dire du View restaurant et de la piscine : juste très bien ... Bref, parfait séjour, au pied du centre commercial. Je recommande pour les petites étapes, c'est reposant

Dear Philippe M, Thank you for your positive review of your recent stay at Novotel Bangkok Platinum Pratunam. We are delighted to hear that you found our hotel to be excellent and enjoyed our great service. It's also wonderful to know that you had a relaxing time at our spa and enjoyed the View restaurant and pool. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Kind regards, Pranravich L Rooms Division Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 2 083 avis 9.6/10 Site
  • 1 368 avis 7.2/10 Chambre
  • 1 596 avis 8.7/10 Service
  • 28 avis 7.4/10 Internet
  • 624 avis 7.7/10 Propreté
  • 542 avis 8.6/10 Petit déjeuner

Dispensé par Trustyou

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