رسالة المعلومات

فندق نوفوتيل Novotel بانكوك بلاتينيوم براتونام 4 نجوم

ملاحظة أراء العملاء 4.3/5 9,300 أراء

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خدمات الفندق الإضافية

  • خدمة WiFi مجانية ومساحة عمل فسيحة وتلفزيون بشاشة مسطحة

  • بار على السطح وحوض سباحة مترامي الأطراف بإطلالة على المدينة

  • بوفيه للمأكولات البحرية العالمية

  • 5 أماكن اجتماعات مرنة للمهنيين في العمل

  • بجوار مركز قوارب الأجرة ومحطتي BTS Chidlom وSiam وخدمة نقل مجانية إلى Siam Paragon

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • نادي للأطفال بين 3 و6 أعوام
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • SUVARNABHUMI ادفع
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • تسجيل مغادرة متأخر حتى الساعة 5 مساءً ادفع
  • التنظيف الجاف / كيّ الملابس
  • صرف العملة
  • حامل الأمتعة
  • الاستعلامات
الترفيه والأنشطة
  • حوض سباحة خارجي غير مدفأ
  • مركز اللياقة
  • ساونا
  • نادي للأطفال بين 3 و6 أعوام
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 1
  • بارات 2
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات7
  • ركن الإنترنت على جهاز Mac
  • مركز أعمال الخدمة الذاتية
  • توفر خدمة النسخ/الطباعة

موقع الفندق

نوفوتيل Novotel بانكوك بلاتينيوم براتونام

220 Petchaburi Road
Ratchathewi
10400 بانكوك
تايلاند

الهاتف: +6622091700

الفاكس: (+66)2/1607200

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • BUS :  2, 11, 23, 60,93 Platinum Fashion

  • AIRPORT RAIL LINK :  RATCHAPRAROP

  • BTS - BANGKOK SKYTRAIN :  Chidlom or Ratchathewi

  • بالطائرة

    DON MUANG عند 26كم / 16.16 ميل

  • بالطائرة

    SUVARNABHUMI عند 30كم / 18.64 ميل - ذهاب وإياب مدفوع

  • بالقطار

    HUA LUM PONG عند 7كم / 4.35 ميل

نظام تحديد المواقع العالمي (GPS):13.750226, 100.54581

الإقامات المتوفرة لدينا

غرفة مميزة: استفد من جو الهدوء والسكينة المناسب للعمل. تجمع غرفتنا المميزة بين الديكور الحديث والراحة المطلقة والمرافق المتطوّرة: سرير مزدوج كبير أو سريران مفردان متماثلان، تلفزيون بشاشة مسطّحة، خدمة WIFI مجانية وخزنة. تتّسع لغاية شخصين بالغين وطفل واحد. استمتع بتجربة فريدة تجمع بين الاسترخاء والتركيز. ستحظى في الغرفة التنفيذية بمعاملة مميزة! يمكنك استخدام لاونج بروميير حيث يقدّم الإفطار والكوكتيلات المسائية؛ تحتوي الغرفة على سرير مزدوج مريح وتلفزيون بشاشة مسطّحة وWiFi مجاني. تتسع لغاية شخصين بالغين وطفل.

مطاعمنا وباراتنا

THE SQUARE RESTAURANT

نوع المطبخ: عالمي

The Square offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites. Daily buffets and "A la carte" selection.

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -

PLATINUM LOUNGE

يعتبر Platinum lounge مكانًا فخمًا، مثاليًا لإجراء محادثات هادئة مع الأصدقاء، لعقد اجتماعات غير رسمية أو للاستراحة بعد يوم تسوّقٍ طويل.

الصورة غير التعاقدية

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -

BAR9 BEER GARDEN

يشكّل بار حوض السباحة المكان المثالي للاسترخاء والاستمتاع بمجموعة واسعة من الكوكتيلات وعصير الفواكه الطازجة والوجبات الخفيفة طيلة النهار أثناء مشاهدة مغيب الشمس خلف أفق بانكوك

الصورة غير التعاقدية

  • الإثنين -
  • الثلاثاء -
  • الأربعاء -
  • الخميس -
  • الجمعة -
  • السبت -
  • الأحد -

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 7

  • أقصى حجم: 270 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 320 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 180 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
نوفوتيل Novotel بانكوك بلاتينيوم براتونام‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.3/5

9,300 أراء

tripadvisor

تقييم TripAdvisor 4.5/5

5,420 أراء

Excited but then disappointed

ملاحظة Tripadvisor 2.0/5

Lannalife 11/11/2020 تقييم TripAdvisor المعتمد

If you're for a really comfy bed this is the place for you! If you're looking forward to a wonderful breakfast you'll be disappointed. If you're hoping to enjoy the benefits of the executive wing don't do it! It's just not worth the money. I booked 2 rooms on the executive floor hoping to simply unwind and enjoy but alas, with only 2 different "snacks" to choose from (both of which were very cold!) and a limited stock of drinks and an uninviting area (very small & cramped I might add) it was such a disappointment we never went back to the lounge. The real plus, though, on the executive floor were our rooms (both corner rooms)! They were spacious and the bathroom had a his & hers basin, a bathtub, a seperate shower room and a separate toilet. If you're simply wanting to enjoy the executive wing and don't care about the executive lounge then go ahead and book it. I wouldn't. Simply because I don't think it's worth the extra money.

Dear Lannalife, Thank you for sharing your feedback with us on TripAdvisor. Please allow us to extend sincere apology on not having met some of your expectations. The point you raised about the non response and the overall speed of service has been duly discussed with the management of the hotel and department concerned for immediate improvement in these areas. We nonetheless hope that you were able to enjoy your stay with us and that we shall have the pleasure to welcome you back to Novotel Bangkok Platinum Pratunam again soon. With kind regards, Mark Reyes Asst. Executive Lounge Manager

Overall

ملاحظة Tripadvisor 5.0/5

boeyboey99 16/02/2020 تقييم TripAdvisor المعتمد

Location is great. All are within several minutes walking distance supermarket, Central World, night markets and Platinum Fashion Mall to BTS railway Chitlom. Food can be found everywhere near the hotel.

Dear boeyboey99, I was so glad to read your review following your stay with us at Novotel Bangkok Platinum Pratunam. Our aim is to ensure we only deliver the best service, culinary experience and facilities to our guests so we are pleased that we have met your expectations. Furthermore, the culinary offering such as our Premium & Seafood Dinner Buffet at the SQUARE restaurant , the Best Seafood and Premium International Buffet in Bangkok that everyone is talking about! Is a must try. If you like premium dishes from around the world, you will love our newest Premium International & Seafood Buffet. Start with Wagyu steak, Kurobuta steak, Wagyu sushi amiyaki, dim sum with premium ingredients such as scallop, rock lobster, and jumbo crab. If you like Western dishes, we have various kinds of pasta with truffle cream and truffle salami. Or you can savour this East-meets-West risotto chicken rice with foie gras on top. For Thai food lovers, get ready to try Wagyu and Kurobuta Thai style noodle and glass noodle with tiger prawn. The team can't wait to welcome you back again. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Room for improvement

ملاحظة Tripadvisor 3.0/5

aestrada12 02/02/2020 تقييم TripAdvisor المعتمد

The initial greetings as a Club Accor member was a very warm one, with the Guest Officer upgrading my room and offering other extended services. However, I did experience 3 particular issues: 1. Leak in the room was not fully addressed. To be fair, initial response was quick and leak was addressed temporarily but again presented itself in the following night. 2. Upon check-in, couldn't help but notice hairs still lying around in the bathroom. 3. Elevators are not room key secured. With above, I didn't feel that the experience was value for the money. But location-wise (very convenient to airport, trains), nice pool area and the staff are just super. 50-50 with much room for improvement.

Wonderful Holiday in Bangkok

ملاحظة Tripadvisor 5.0/5

mnkusuma 25/01/2020 تقييم TripAdvisor المعتمد

Recently we stayed for 4 nights in Novotel Bangkok. The hotel has the best location, connected to the Platinum shopping centre, and within walking distance to other shopping centres, i.e. Isetan, Central world, Market, Gaysorn, BIG etc. There is also free shuttle to Siam Paragon, which is actually still within walking distance. Just across the road there is the famous Kuang Heng Pratunam chicken rice and a lot of other local foods. The water taxi to go to some BTS station is very near and we can also walk thru to the BTS station thru some malls from the 2nd floor. The service of the hotel is very good, the room is clean and has all that we need. There is also a tour desk in the 6th floor, easy to book tours. Overall we have a very wonderful holiday while we stayed in Novotel Platinum.

Dear mnkusuma, Greetings from Novotel Bangkok Platinum Pratunam. We are exceptionally delighted to know you enjoyed your stay and will certainly convey your generous compliments to our colleague who strives hardest to ensure all guests enjoy a great stay experience. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. We believe that our service is what truly sets us apart from our competitors and reading your great comments just enforces our belief. We hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Great hotel

ملاحظة Tripadvisor 4.0/5

clementetravels 25/01/2020 تقييم TripAdvisor المعتمد

The rooms are very clean. The bed was very good and comfy. Location is excellent for shopping. Very close to malls and night market. Did not get to try the breakfast so I cant comment on that. Over all experience was good.

Dear clementetravels, Thank you for taking the time to post a lovely review of your stay at Novotel Bangkok Platinum Pratunam. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. We very much hope that we will have the opportunity of offering you a very warm welcome on your next visit to Bangkok. Many special offers and benefits are available when you book direct with us and in advance to save more on our website. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

PRIME PROPERTY POOR SERVICE

ملاحظة Tripadvisor 3.0/5

nsnjewellers 25/01/2020 تقييم TripAdvisor المعتمد

The front desk or Reception staff at the hotel are the face of the hotel. They are normally the only people you interact with during your stay. this front desk staff was rude and not courteous and were fighting with us by charging baht 500 for ever half hour of delay during check out. although we loved the location and proximity to the entire shopping district. Rooms were clean and hotel is overall good.

Dear nsnjewellers, Thank you very much for taking the time to let us know about your recent stay at Novotel Bangkok Platinum Pratunam. I can only apologize that there were aspects of your stay that you felt were less than perfect. In order to maintain high standards of service and comfort, feedback like yours is essential. The point you raised about the reception and the overall service has been duly discussed with the management of the hotel and department concerned for immediate improvement in these areas. We nonetheless hope that you were able to enjoy your stay with us and that we shall have the pleasure to welcome you back to Novotel Bangkok Platinum Pratunam again soon. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Great hotel and location

ملاحظة Tripadvisor 5.0/5

mikeJ6211YR 24/01/2020 تقييم TripAdvisor المعتمد

The buffet is probably on of the best in Bangkok. Dont miss that one. The pool area only have cabanas so of you want fix your tan it can be gard for your back. Ifyll fel hungry at the pool maybe you should walk down to McDonalds. The carbonara I ordered was the smallest portion I ever seen. Not even a new born child world be full of that one. Otherwise the hotel is excellent in every way.

Dear mikeJ6211YR, Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

افضل فندق

ملاحظة أراء العملاء 4.5/5

مجهول العائلات - 17/01/2020 تقييمات مؤكدة لفندق ALL

ممتعه

ا.

ملاحظة أراء العملاء 5.0/5

ا. الأزواج - 10/01/2020 تقييمات مؤكدة لفندق ALL

فندق جميل وراقي ونظيف ومريح وموقعه متميز بجانب المولات والأسواق

Excellent Location! Excellent Service!

ملاحظة Tripadvisor 5.0/5

SaiWunna Family - 08/01/2020 تقييم TripAdvisor المعتمد

The location is unbeatable, walking distance to high end shopping like Central World and Siam Paragon and local shopping mall like Platinum mall and Prathunam market. The hotel is very clean, excellent service and we really enjoy our stay there.

Dear SaiWunna, Thank you so much for your review and I am delighted that you had an enjoyable stay with us. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. We hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Nice and Good

ملاحظة Tripadvisor 4.0/5

SSanto87 Friends getaway - 07/01/2020 تقييم TripAdvisor المعتمد

Enjoy my stay in Novotel Platinum for holiday. Good service. The lobby hotel has a good ambiance with high ceiling. The room is spacious with big king size bed. Many shopping places around the hotel. There is a bar in 9 th floor with open air and nice view. The concierge is also very helpfull. From the hotel is also easy access to Suvharnabhumi Airport. Thanks.

Dear SSanto87, Thank you so much for your review of the Novotel Bangkok Platinum Pratunam. I’m pleased to hear you enjoyed the location of our Bangkok Hotel. It is so pleasing to read that the service was efficient and that we made sure that all your needs were met and your vacation was joyful throughout. I have passed you kind words to all the team who really do appreciate it. Regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Novotel Bangkok Platinum Pratunam

ملاحظة Tripadvisor 5.0/5

jmfd2020 Family - 06/01/2020 تقييم TripAdvisor المعتمد

Excellent service and location. Connects to Platinum mall for affordable shopping, and skywalk to Centralworld, Gaysorn Village and other high end shopping malls in the area. Very quiet rooms. Breakfast buffet was good, and dinner was also excellent. Special thanks to Mark, Ice and Pop for their great service at the lobby.

Dear jmfd2020, Thank you so much for your review and I am delighted that you had an enjoyable stay with us. We agree the location is superb for both leisure stay and business stay as we are located right in the middle of Bangkok’s fashion and shopping district. The hotel connects you to the main tourist attractions in the area with Bangkok’s Skywalk. It is just a minute walk to Central World Shopping & Convention Centre, Big-C, Siam Paragon, Siam Centre, Siam Square, MBK. Likewise, Neon Market and Pratunam Market are also just steps away. I am very pleased to hear that you were well looked after by Mr. Mark & Mr. Pop. It is very reassuring to receive such a nice words and it motivates us to work even harder to maintain our high standards and level of service provided to our guests. We hope to welcome you back to our Hotel in Bangkok in the near future. With kind regards, Kritsayapron Vachirachodhithada Guest Experience Manager

Stay of Novotel Bangkok Platinum Pratunam

ملاحظة Tripadvisor 3.0/5

G22220 Family - 31/12/2019 تقييم TripAdvisor المعتمد

Very unpleasant experience of the stay, (1) During check in was having a argument with one unfriendly front desk staff Ms Eddy, (2) 9am breakfast at café, food was empty without refill (3) Non-smoking room, rest room with bad cigarettes, after complaint put airfreshner but not solve, suffered allergic with running nose. (4) Getting taxi to Airport, concierge staff offer THB800 for private van transfer, end up call a normal 7 seater taxi charging THB800. Arrive airport, I checked taxi meter was around THB260, airport police checking the taxi meter.... as the taxi driver asking help, I told the officer I book the car and paid THB300. whereby, I found hotel staff shall help hotel guess, secure them from this kind of issue, or they get benefit from taxi driver which I not know? Location is good, perhaps of good business, the service quality of staff is drop and may provide chances for the staff to earn additional income? There are others hotel can be a option - Amari Hotel (just opposite platinum mall).

Nice Renovated Rooms

ملاحظة Tripadvisor 4.0/5

twilliam7404 Couples - 28/12/2019 تقييم TripAdvisor المعتمد

Bathroom nicely upgraded now no splash anymore with glass doors fixed. Nice wide LCD TV in room, programs are no more grainy. And the late check out was a useful gesture. Great comfy pillows as well. So glad I gave up IHG spire membership to keep my Accor Gold membership going into 2020!

Very good Location

ملاحظة Tripadvisor 4.0/5

iweevy Friends getaway - 23/12/2019 تقييم TripAdvisor المعتمد

Positive things - Best location, particularly for the shopping travellers - Good facilities here - The city view from the room and Fitness is very very nice - The staffs were very friendly and kindly to help Negative - The welcome drink was not special, just ordinary fruit juice/Soft drink or alcoholic beverages. I expected special drink such as Soda mixed with An-Chan flowers or Passion fruit mango smoothies. - The breakfast has little choices, however still far better than Novotel New York Time Square.

Feedback

ملاحظة Tripadvisor 2.0/5

JANETL2652 Family - 18/12/2019 تقييم TripAdvisor المعتمد

They did not provide me with 3 singke beds despite i have stated and paid for the extra bed. At the executive lounge, there isn't any service at all. I need to make coffee n get drink by myself. Disappointed stay.

Dear JANETL2652, Thank you for taking the time to review your recent stay with us. My sincere apologies to hear that you has an unpleasant experience during your stay which I have informed with Front Office Manager to review with the team to avoid future recurrence.Please do not hesitate to contact me when you next return to Bangkok and giving us an opportunity to serving you again and look forward to welcome you back again. Regards, Kritsayapron Vachirachodhithada Guest Experience Manager

My go-to hotel in Bangkok

ملاحظة Tripadvisor 4.0/5

Priscilla C Family - 17/12/2019 تقييم TripAdvisor المعتمد

Superb hotel located in the heart of Bangkok. Staff was friendly and welcoming, especially front desk agent Ice who was really lovely. Had a chance to use the gym and it was really spacious as well with plenty of equipment. Had an amazing stay and would always book this hotel when in Bangkok!

Bad Experience

ملاحظة Tripadvisor 2.0/5

Kohbees Family - 16/12/2019 تقييم TripAdvisor المعتمد

Long check in process. Requested for all our departure cards and passports (12 of us) which we never experienced before. Room not ready at 4.30pm because guests before us requested for late check out. Asked for rooms to be on same level but was told curtly by staff that request was subjected to room availability. Then why was this not applied to the guests before us? After we gave feedback online, an unidentified staff (no mention of his name and designation) came knocking on our door at 7.30am! Insisted on speaking to my husband about the feedback. When told that he was in the toilet, he asked if we had just woken up. What a joke. Then he went off without even trying to arrange a more convenient time to speak to us! So, whatever feedback we gave was not acted upon because we did not see that staff again for the rest of our stay. Staff service was definitely below Accor hotel standard and our expectation.

Convenient for Shopping

ملاحظة Tripadvisor 4.0/5

wtc_y Family - 14/12/2019 تقييم TripAdvisor المعتمد

Hotel is conveniently located just above the popular Platinum Mall. Also linked to the skybridge with easy access to Big C and Central World. Breakfast place was crowded and food not replenished as fast. I booked directly through hotel but unfortunately, the rates were not as good. A bit disappointing in this aspect. For shopping this location is ideal.

bangkok nov trip

ملاحظة Tripadvisor 4.0/5

georgeboey Business - 01/12/2019 تقييم TripAdvisor المعتمد

stay was very pleasant, room neat and clean, staff most helpful, breakfast was crowded as usual packed with customers at peak hour, excellent location nearby to shopping and eateries, security was ok and transportation easy going to and fro to other places.

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