Hotel Mercure Brussels Centre Midi 4 gwiazdki

I am on night two of staying here. We prepaid so I am stuck here until Saturday. It is an absolute nightmare. The amount of construction creates only a tiny path in front of the hotel and that small walkway is so dirty. It feels very unsafe having to be within inches of drunk men just standing around and drinking. As a woman it feels so scary. If that wasn’t bad enough the beds are so uncomfortable. I’m not even exaggerating about how firm the mattress is. My vacation is ruined. I hope this review spares someone the same fate.

Do not stay here. The location is right by the Midi station and the area is pretty rough with lots of dodgy characters lurking about. It didn't feel safe at any one time, even during daylight hours. Secondly, the nonsmoking room smelt like stale cigarettes, and the bed was rock-hard with huge pillows that caused awful neck pain. We had issues with hot water for over 50% of our stay and we were promised a half-refund on our stay... I am still waiting for this to come through weeks and weeks after and the management team is terrible at dealing with the issue. My advice would be to steer clear, there are much nicer places to stay and the location, although convenient, is not nice at all.

I stayed at this hotel with my partner, the rooms were spotless, the bed was big and very comfortable, the hotel was lovely, staff were very friendly and helpful. We would always be greater with a ‘Hello’ or ‘have a nice day’ when entering or leaving the hotel. We arrived before check-in time and the staff had no issue with holding our luggage and again after checking out until we were ready to leave (always beneficial when visiting a city). The spa in the hotel was gorgeous (especially when it was so cold outside). The hotel is a 20 min walk from the Xmas markets and city centre, it didn’t even feel like 20 mins there is loads to look at and see on route. It is a 2 min walk from train station. From other comments I seen, some people felt unsafe…I didn’t feel unsafe in the area at all, but I will take into account that I was with my partner at all times. The street that the hotel is on is well lit up and there was always people walking on it. There is construction going on outside of the hotel but this did not cause us any issues at all. Overall I would definitely visit this hotel again!

Great hotel, facilities perfect with gym and jacuzzi, sauna and steam room. Lovely breakfast. Loads of local shops. Right by the train station which was handy. 20-30minute walk to Christmas markets. Construction happening right outside the front of the hotel but didn’t cause any issues. Very friendly and helpful staff.

Would like to point out this review does not reflect the hotel at all. I travelled this week as a group of 3 young girls and arrived at the hotel at 11am. After reading reviews, I just assumed that people were being dramatic but, I have never felt so unsafe. There are road works going on around the hotel - again not a reflection or the hotels fault. This made the pavements very small and there were lots of locals standing outside doors which made it difficult to walk past. There were also a few suspicious looking characters hanging around the area. One man in particular was stood in the road with no shoes on and proceeded to follow me and and my friends to the hotel. The area itself is very run down and feeling so uncomfortable in daylight was concerning, I would not have wanted to walk through the area late at night. We arrived at the hotel but did not check in as we decided that we did not want to stay. The staff were really friendly on arrival, greeted us and allowed us to use the bathrooms. Would not recommend staying here if you are going solo or as a group of girls we booked a hotel near Rogier station and felt so much safer. Again not a reflection on the hotel as the inside was lovely, but more on the surrounding area.