ibis Brussels Centre Gare Midi 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 115

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ibis Brussels Centre Gare Midi - Image 1
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ibis Brussels Centre Gare Midi - Image 4
Rue d'Angleterre 2-20, 1060 BRUKSELA, Belgia

Opis

O hotelu

  • Darmowa sieć WIFI

  • 50 m od dworca Gare du Midi (Thalys / Terminal Eurostar / połączenie ICE / Metro)

  • W odległości krótkiego spaceru od centrum miasta

  • Przestronne pokoje i łazienka (24 m²)

  • Śniadanie kontynentalne w formie bufetu

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Lokalizacja hotelu

ibis Brussels Centre Gare Midi

Rue d'Angleterre 2-20
1060 BRUKSELA
Belgia

Pozycja GPS:50.835884, 4.338784

Telefon
Faks +32 2 541 44 45

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

BAR

W The Bar serwujemy lokalne belgijskie piwa, wina, koktajle i przekąski (pizza/makarony/frytki).

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 2 115

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 608

Poor

Ocena na stronie TripAdvisor 1.0/5

L-a H Opinia zatwierdzona w TripAdvisor

Not a great experience, bit of a walk from everything, our room had a smoker in it before us and the room was stink.and the smell was still coming from the bed.the area this hotel was in was not safe and was extremely run down. Not safe at night time.

Dear Tripquee, Thank you for taking the time to provide this feedback. We regret to hear that your stay was not up to the expected standard. Our guests' comfort is of the utmost importance, and we apologize for the inconvenience caused by the scent in your room. We always strive to provide clean and fresh accommodations, and it seems we fell short in this instance. Additionally, we understand your concerns regarding the surrounding area. We take safety seriously, and while we are located in a vibrant part of the city that is in the process of development, we want to ensure all guests feel secure during their stay. Regarding the location, we are situated opposite the Brussels-South railway station, which offers convenient access to international trains and public transport that connect to various parts of the city, including the historical heart of Brussels. We look forward to welcoming you very soon. Best regards, Christophe Lac, Hotel Manager

Awful place

Ocena na stronie TripAdvisor 1.0/5

Fonzie G Opinia zatwierdzona w TripAdvisor

Awful Checked in at 5 , gave me the room ,got inside ,the sheets were still the night before, rubbish in the room ,towels in bathroom had someone's BLOOD on them . No alergie matrix at breakfast. My daughter has a peanut alergie. Hideous experience

Dear Fonzieg2022, Thank you for taking the time to provide this feedback. We are deeply sorry to hear about the issues you encountered during your stay. The condition of the room you described is certainly not up to our high standards of cleanliness and guest satisfaction. We understand the distress that unattended rooms and inadequate bathroom linen can cause, and we apologize for this oversight. Concerning the breakfast options, we aim to cater to all our guests' dietary needs, including offering allergy-friendly choices. We regret that we did not meet your expectations in this regard and will look into improving our selection to better accommodate such requirements. Please send us an e-mail (h3152-fo@accor.com) with your real name to enable us to identify you and to understand what happened at check in time with you room's attribution. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team. We look forward to welcoming you very soon in one of our establishment. Best regards, Christophe Lac, Hotel Manager

Avoid Avoid Avoid and here is why

Ocena na stronie TripAdvisor 1.0/5

Steve V Opinia zatwierdzona w TripAdvisor

No USB plugs at all in the rooms to charge electronics. Rude reception staff, systems were down during check in causing me to wait which resulted in me being late for a meeting. Elevators were not working. I had a condom stuck to the back of my bin in the room. Absolutely terrible stay. 140 euros, no breakfast. There are a lot more value options I would recommend near to the station.

Dear G2844OIstevev, Thank you for taking the time to share your feedback. We are sorry to hear that your stay at ibis Brussels Centre Gare Midi did not live up to your expectations and apologize for any inconvenience you faced. Regarding the lack of USB plugs in the rooms, we appreciate you bringing this to our attention. Our hotel aims to provide a comfortable environment and we recognize the importance of staying connected, therefore we offer alternative charging solutions at the reception. We understand that a welcoming and efficient check-in process is crucial, especially when timing is a concern. It is regrettable that a delay occurred due to system issues and we apologize for any stress this has caused. Our team strives to ensure a smooth experience and we are disheartened that we fell short in this instance. Furthermore, the situation described with the elevators is certainly not up to our standard. Our maintenance team is tasked with ensuring that all our facilities, including elevators, are functioning properly and we regret any disruption this may have caused during your stay. Cleanliness is a cornerstone of our service, and to discover a lapse as you described with the waste bin is deeply concerning. Please accept our sincerest apologies; we have addressed this with our housekeeping team to prevent such occurrences in the future. Lastly, we acknowledge your thoughts on the value offered. We aim to provide a competitive rate which includes access to various amenities and a prime location opposite the Brussels-South railway station. While breakfast is not included in the standard room rate, we believe our continental breakfast buffet offers a range of quality options for our guests. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Christophe Lac, Hotel Manager

dobra lokalizacja

Ocena klientów 4.5/5

Marcin Znajomi - Opinie potwierdzone ALL

dobrze lokalizowany hotel, blisko stacji Midi, meta, tramwaju, w okolicy supermarket. pokój przestronny i czyste. Łazienka ok.

Would not recommend

Ocena na stronie TripAdvisor 1.0/5

idagaff Opinia zatwierdzona w TripAdvisor

Would not recommend this hotel. Surrounding area does not feel safe. A lot of rough sleepers and people hanging around shouting through the night. Hotel room itself basic. Stained carpets. No fridge, coffee/tea facilities or safe. Air con is completely ineffective so either room far too hot or if window opened to cool, then very noisy from traffic, sirens and shouting outside. Not particularly low cost compared other, much better city centre hotels in Brussels. Close to train station is good but not enough to justify unpleasant stay

Dear Idagaff, Thank you for taking the time to provide this feedback. We are pleased that you appreciated our hotel's proximity to the train station, which offers convenient access to Thalys, Eurostar, and ICE services, making it an ideal location for travelers. However, we are disheartened to hear about your experiences with the room and surrounding area. Our guests' comfort is of the utmost importance to us, and we regret that we did not meet your expectations in this regard. We acknowledge that the energy of a city center location can sometimes be overwhelming, and we strive to provide a peaceful haven within our establishment. Regarding the room conditions, we are constantly working to maintain and improve our accommodations, including ensuring effective air conditioning and cleanliness. While our rooms do not come equipped with fridges or in-room safes, we do offer secure luggage storage and other amenities such as complimentary water in our premium rooms, a 24-hour front desk, and free Wi-Fi throughout the hotel. We understand that pricing is an important factor when choosing accommodations, and we aim to offer competitive rates that reflect the quality and services provided. We truly apologize if on this occasion we fell short of our goal to deliver a satisfying and comfortable stay. We look forward to welcoming you very soon. Best regards, Christophe Lac, Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 590 Liczba opinii 8.5/10 Lokalizacja
  • 2 492 Liczba opinii 6.9/10 Pokój
  • 1 723 Liczba opinii 7.8/10 Obsługa
  • 49 Liczba opinii 7.6/10 Internet
  • 1 060 Liczba opinii 6.1/10 Czystość
  • 841 Liczba opinii 7.8/10 Śniadanie

Zarządzane przez Trustyou

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