Pullman Brussels Centre Midi

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Informacja

Pullman Brussels Centre Midi 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 979

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Opis

O hotelu

  • Zlokalizowany w budynku dworca Brussels Midi Station

  • Darmowe Wi-Fi (z łączem 1000 Mb/s)

  • Zaplecze konferencyjne o powierzchni 1000 m² (11 sal) na jednym piętrze

  • Publiczny parking Q-Park znajduje się po prawej stronie przed hotelem

  • Łatwy dostęp do środków transportu (lotnisko BRU, Brugia, Antwerpia, Liège, Namur...)

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Pullman Brussels Centre Midi

Place Victor Horta 1
1060 BRUSSELS
Belgia

Telefon +32 2 528 98 00

Faks +32 2 528 98 01

Kontaktowy adres e-mail

  • BUS:  20 27 49 50 78 MIDI ZUID

  • METRO:  2 AND 6 MIDI ZUID

  • Samolotem

    BRUXELLES NATIONAL W 17,3km / 10,75 mil

  • Pociągiem

    GARE DU MIDI W 0,05km / 0,03 mil

Pozycja GPS:50.837159, 4.335871

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
W pobliżu obiektu
  • Parking

Victor Restaurant

International Gatronomic Cuisine

Nasze pokoje

Rooms range from Classic to Deluxe. Upgrade to our exclusive Deluxe Suites for city views across Brussels. Your every need is met to the highest of standards. Use our free high-speed WiFi and refresh under stimulating rain showers.

Opinie naszych gości

Opinie gości dotyczące hotelu
Pullman Brussels Centre Midi

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 979

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 299

Certyfikat Doskonałości 2022

Hotel Brussels

Ocena na stronie TripAdvisor 5.0/5

ab0ettne Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I am staying at this hotel already for many years and as usual, everything was just perfect. The service was as expected and the room was top! Surely I will stay at the hotel again next time I am travelling to Brussels.

Dear Guest, We very much thank you for taking the time to share your feedback with us. We are so glad your stay exceeded your expectations as usual. We are looking forward to welcoming you again very soon. A warm thank you from your preferred hotel in Brussels. Kind Regards, Esther, Quality and Guest Relations Manager

Ultracentral hotel for Thalys departures

Ocena na stronie TripAdvisor 4.0/5

Caspar82 Opinia zatwierdzona w TripAdvisor

In general this is a good choice when you are looking for a decent hotel in the Midi station area. The pro's: Nice bar, good bed, soundproof from outside noise, good breakfast, the location. The con's: Room not very clean (a pil on the floor, dust on the lights) , very noisy other guests in a room several doors away kept me out of my sleep, but the reception send someone to that room.

Dear Sir, First of all, let us seize the opportunity to thank you for having chosen the Pullman Brussels Midi Centre during your recent stay in Brussels. We are pleased to have read about your positive experience and to know that you enjoyed the time spent with us. Your feedback is of great value as it helps us to improve our services, therefore, we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of. Our Executive Housekeeper has been informed of your comment & we apologize for the inconvenience. Furthermore, we are pleased to know that our Employee's efforts met up with your expectations. Please, do never hesitate to contact our Team Members, available 24/7, they’ll save no effort in order to find a solution to any situation. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Sincerely, The Pullman Team

Don't stay during the cold months

Ocena na stronie TripAdvisor 2.0/5

mattm828 Opinia zatwierdzona w TripAdvisor

Received a room on the 8th floor and noticed immediately that the hallway and room were very hot (think 30c/85f). The room surprisingly (****)did not have a digital thermostat but turned the basic dial to the coldest setting. Returned to the room hours later to find that nothing had improved and the room does not have a window. Went downstairs and the lone night shift attendant was not very helpful and basically explained that cool air is not possible in the fall/winter. Changed rooms and had the same experience. Got very little sleep in what I can only describe as a claustrophobic experience that ultimately ruined a short weekend getaway. To top it off the hotel refused 2 packages that were sent earlier in the week that included my name and arrival date. My 4th stay at this particular property over the past 5 years. The pullman is not what it once was.

Dear Sir, Thank you for taking the time to rate our Property. We are sorry the experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience to every Guest; therefore your feedback is very important to us. Please note that your feedback has been shared with our technical manager; indeed, for the greatest comfort of our customers, the heating system has been relaunched for the winter season ... however, in view of your constructive feedback, we plan to postpone the start-up for a few weeks, next year. We can assure you that we could do our best to offer you the great hotel experience that so many of our Guests have grown so fond of. The Pullman Team is already looking forward to welcoming you in the future, giving us the opportunity to serve you better. Sincerely yours, The Pullman Team

A Nice Experience and Service - With Some Notes of Improvement

Ocena na stronie TripAdvisor 4.0/5

fifijihan Opinia zatwierdzona w TripAdvisor

To start, the reception of my arrival was very well-welcomed, I really appreciate the kindness of the staff to upgrade my room and to allow me to check out late without paying an additional fee. The bag of chocolate pralines that received upon my arrival gave me the feeling of joy and comfort. Then, when I came into the room, I am impressed with the cleanliness of the whole room, and I appreciated the amenities equipped in the room. But there are quite some stuffs that are missing. Firstly, No glass/ ceramic mugs for coffee/tea and no glass to clean my mouth after brushing my teeth. there were only 4 pieces of flimsy, paper cup which is not really nice to drink from. I forgot to bring my own toothbrush and toothpaste, and there were none available in my room either. So I am a bit dissapointed with the lackluster amenities situation that was going on But overall. the stay was nice. I just wish that the hotel would put the attention to the detail on the amenities in the rooms as much as in the anyother parts of the hotel, which was excellent.

Dear Guest, On behalf of the Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. We are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of. Please be informed that - due to the pandemic we are going through - a certain amount of measures had to take place in order to stop the spread of the Covid-19 virus . Reason why paper cups are currently used in the rooms. Moreover, to make sure no Guest has touched your amenities (like a toothbrush), the items are available upon request, but cant be left in the rooms... Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal could we be of any assistance at all. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Best regards, The Pullman Team

Room for improvement

Ocena na stronie TripAdvisor 5.0/5

karlthecook Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Pros; Reception staff excellent in particular Robert for sorting out my problems. Arthur excellent also. Security friendly and efficient as always. Cons; Breakfast; Standard has dropped croissants not as good as before, pain aux chocolates over cooked. Yogurts now cheap plastic, not glass which is recycled like before. ( if the toilet paper is recycled which is poor quality the hotel) Waiting staff; new staff need to learn from older ones what service is about . Claudia is the best Chef by a country mile. Unfortunately it’s noticeable when she is not there. She takes a pride in her work. Congratulations on her promotion well deserved. WIFI still inconsistent

Dear Sir, On behalf of the Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of; and we are very happy to inform you that a number of adjustments / procedures have already taken place accordingly (to the majority). Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Best regards The Pullman Team

Very nice place to stay with friendly staff

Ocena na stronie TripAdvisor 5.0/5

Ascot53 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I just spend one night but I was very happy with my room and the friendliness of the staff. Will come back again for sure. The bar is good the breakfast choice is very good too. My room was large and had a nice view.

Dear Sir, On behalf of the Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. It has been a pleasure to host you at our property during your recent visit and we are delighted to hear that we embraced your expectations. Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Best regards. The Pullman Team

Very loud, not very clean

Ocena na stronie TripAdvisor 2.0/5

mchavane Solo travel - Opinia zatwierdzona w TripAdvisor

My room was at the 8th floor after they upgraded me. During the night I woke up several times due to drunk people congregating in the hallway of this floor and partying. I had the feeling these were gangs! I also found some hairs in the sheets which is never pleasant. Large rooms but not cosy, no water in the minibar.

Dear Sir, On behalf of Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your visit in Brussels and for taking the time to share your review with us. We very much regret to have been informed of the discontentment as expressed pertaining to the services... Rest assured that this is not the norm at Pullman Brussels Centre Midi. We pride ourselves in offering the highest levels of care and hospitality to all our Guests. As per our last phone call & emails, please be informed that you’ve been upgraded, as a valuable Accor Member & as per the loyalty program benefits & advantages. Kindly note that the Pullman Brussels Centre Midi is most probably the only Hotel in Brussels hiring a Security Team 24/7; indeed, the safety of our Clientele is one of our top priorities. Our agents could have intervened concerning the noise in the hallway, if they had been informed of the issue… Our Welcome Desk is at your entire disposal, 24/7, please, do not hesitate to contact us at any time considered needed. Once more, thank you for bringing your comments to our attention. Last but not least, our dedicated Team is already looking forward to welcoming you in the near future, ensuring your stay with us to be of notable success. With best regards, The Pullman Team

great for business travel

Ocena na stronie TripAdvisor 5.0/5

aleksander826 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

It was very important for me to have a quiet room with ethernet connectivity to the internet. Everything was great. It is very quiet and very fast internet on a cable connection. Good and easy transfer to CRL airport + easy access to the Europen quarter by metro. Good breakfast. Very responsive and welcoming staff. This has been my second stay in this hotel and I will use it again next time.

Dear guest, It's with a great pleasure that we are receiving your feedback. We are very glad to see your stay has exceeded your expectations. Thank you for the nice comments about the room facilities the breakfast and our team, we will share your enthusiastic message with them. Thank you once again for taking the time to share your impressions and we will be very honoured to welcome you again in your prefferred hotel in Brussels. Kind Regards, Esther Quality and Guest Relations Manager

Great stay!

Ocena na stronie TripAdvisor 5.0/5

saila-nmt Couples - Opinia zatwierdzona w TripAdvisor

We stayed for one night only. It was perfect, just had a bit of miscommunication about using the mini bar which is complimentary for superior rooms. Enjoyed it and would definitely love to stay again.

Dear Customer, Thank you for your enthusiastic comment following your stay at Pullman Brussels Centre Midi. I am really happy to read that you enjoyed the Pullman experience. Your impressions are highly appreciated. We have taken good note of the incident you encountered and we have well informed the member of staff about it to ensure it won’t happen again. We hope to have the pleasure to welcome you again. Sincerely,

Travel perfect, comfy

Ocena na stronie TripAdvisor 5.0/5

gabonino Solo travel - Opinia zatwierdzona w TripAdvisor

Great all: location, room, service, nice price! Right on train station. In a previous trip I also had the chance to try the restaurant and breakfast, both truly amazing. Definitely coming back for some other trips

Convenient and comfortable

Ocena na stronie TripAdvisor 5.0/5

SeongGnohC Couples - Opinia zatwierdzona w TripAdvisor

We stayed there for 2 nights. We chose the hotel due to its location to the eurostar terminal. It is very convenient as the terminal is steps away from the hotel. It is also within walking distance to the Grand Place and Manniken Pis.

Multiple trips in Brussels

Ocena na stronie TripAdvisor 5.0/5

JohnnyGEuro Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

If you are going to use the trains for multiple trips while in Belgium or just want a centrally located hotel then the Pullman Brussels Centre Midi is for you. Friendly staff, nice clean rooms and it has a nice lounge to relax and have an adult beverage.

Pullman brussels

Ocena na stronie TripAdvisor 4.0/5

geertreygaert2019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good hotel, very convenient, nice rooms, very peasant bar, for Brussels good valuie for money only remark is that the quality of the breakfast is not up to the standards of the hotel, no possibility to get your coffee or tea yourself, and it takes way to long to get it served. Also choice is not so big

Comfortable rooms, long waits at reception

Ocena na stronie TripAdvisor 4.0/5

schaemtsichfremd Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The rooms were nice, although not very large. I was on the 8th floor so had a very nice view of Brussels. The blackout curtains work pretty well, although it might not be enough for people who need cavelike surroundings to sleep. The only real problem was how long I had to wait at checkout and when I picked up my bag later in the day. Worse yet, during the 10 minutes I was made to wait to ask for my bag, I could hear other staff in the office chatting away. Thankfully I wasn’t rushing to catch a train, because I’d have been in real trouble.

1 NIGHT IN PULLMAN BRUSSELS

Ocena na stronie TripAdvisor 4.0/5

dominiques440 Rodziny - Opinia zatwierdzona w TripAdvisor

Arrived from trainstation 1 1/2 before official check-in. No problem to check-in. Room nice and spotless clean. Very good bed and shower. Breakfast more then good and very friendly staff. Check out fast and friendly

Very happy

Ocena na stronie TripAdvisor 5.0/5

2charlesw Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

So long as the cost is not too high, I normally stay at the Pullman when I am in Brussels (which is every two or three months). It is conveniently close to the Eurostar terminal. The rooms are nice and the breakfast good. It is also close to the Metro. I was surprised on this stay to find one of the light bulbs was failing and constantly flashing. They should have fixed this. The shower spray was also leaking, which they also should have fixed. Had I stayed more than one night I would have raised this.

Dear 2charlesw, On behalf of the Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. Moreover, we appreciate your comments on our excellent location, the breakfast & the accommodation; we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of. We are glad to inform you that, since your last visit, a number of adjustments have already taken place accordingly. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal could we be of any assistance at all. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Best regards Grégory Marchand General Manager

Good travellers hotel

Ocena na stronie TripAdvisor 4.0/5

DayTrip04498872159 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

There is nothing much to comment on. Everything (except someone left over half avocado in the minibar) was as to be expected. Had a bite to eat in the hotel bar in the evening. very decent. Bed comfortable. You cannot stay any closer to the Eurostar.

Dear Sir/Madam, Thank you very much for this great review of our hotel! We are very pleased to read that you had an excellent stay and that you enjoyed everything from the comfort of our beds to our excellent location. I do apologize for the avocado you found in the minibar. Rest assured that this will be discussed with the department responsible and that we will take the necessary actions. Looking forward to welcoming you back soon! Best Regards, Grégory Marchand General Manager

Nice hotel but prices are outrageous

Ocena na stronie TripAdvisor 4.0/5

henkf510 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This was a very nice hotel. The personnel was okay and the room was okay as well. Everything was clean, but not everything was working okay. The hotel is at the Brussels Midi station. If that's a good thing I don't know. Unfortunately the price/quality ratio was crazy.

Dear Sir, Kindly thanking you for your elaborate feedback relating to your recent stay. It brings us great joy to know that you had such a pleasant experience and we are all very much encouraged by your kind feedback. While I regret the technical difficulties you encountered during your stay I hope that they were resolved swiftly. Concerning your comments of the price, I assume you stayed during the Seafood congress period. For Brussels this is an extremely busy week, and indeed the rates are less competitive than normal. I regret that you felt that the quality did not live up to the price and I deeply apologize for any problems you encountered that might have had a affect on your evaluation of our quality. Once again thank you for your kind words and constructive feedback and I truly hope we may welcome you back in the future. Yours sincerely, Grégory Marchand General Manager

Good stay at a very convenient hotel

Ocena na stronie TripAdvisor 5.0/5

suepng Rodziny - Opinia zatwierdzona w TripAdvisor

Just inside Brussels-Midi, very convenient. Room is spacious, breakfast is good. There were reviews which mentioned about the area being dodgy but our families didn't feel so. Great place to stay overall.

Dear Madam, Kindly thanking you for taking the time to provide us with your kind feedback. We highly appreciate your positive comments and I am pleased to read that your expectations were met. Your feedback on the hotel's comfort and our excellent location is highly appreciated and we are happy to know that you did enjoy the surroundings of our hotel. Thank you again for communicating your experience to us and we hope to welcome you back soon. Yours sincerely, Grégory Marchand General Manager

Great Hotel, Great Staff

Ocena na stronie TripAdvisor 5.0/5

rongcsc Couples - Opinia zatwierdzona w TripAdvisor

We stayed three separate times over two weeks. Each stay was remarkable.The rooms were clean and quiet, with blackout curtains. The staff was extremely helpful and took great care of us. We did not eat at the hotel. The hotel is within the Midi train station with direct access to many locations. It's about 15 minutes walk to the Grand Place. The area around the hotel looks a bit sketchy but we never felt unsafe nor were we ever harassed. I highly recommend the Pullman Brussels Centre Midi.

Dear Sir/Madam, Thank you for choosing Pullman Brussels Centre Midi as your preferred hotel in Brussels! We would like to deeply thank you for your kind feedback concerning your recent visits to our hotel. It is a pleasure for us to know that you enjoyed all of your three your stay with us, from our excellent rooms to our helpful staff. We are very grateful that you took the time to share your experience and we hope we will have the pleasure to welcome you back soon for your 4th visit.. Yours sincerely, Grégory Marchand General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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