Pullman Brussels Centre Midi 4 gwiazdki
Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 979
Zlokalizowany w budynku dworca Brussels Midi Station
Darmowe Wi-Fi (z łączem 1000 Mb/s)
Zaplecze konferencyjne o powierzchni 1000 m² (11 sal) na jednym piętrze
Publiczny parking Q-Park znajduje się po prawej stronie przed hotelem
Łatwy dostęp do środków transportu (lotnisko BRU, Brugia, Antwerpia, Liège, Namur...)
Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.
Place Victor Horta 1
BUS: 20 27 49 50 78 MIDI ZUID
METRO: 2 AND 6 MIDI ZUID
BRUXELLES NATIONAL W 17,3km / 10,75 mil
GARE DU MIDI W 0,05km / 0,03 mil
Pozycja GPS:50.837159, 4.335871
Zameldowanie od: - Wymeldowanie do:
International Gatronomic Cuisine
Rooms range from Classic to Deluxe. Upgrade to our exclusive Deluxe Suites for city views across Brussels. Your every need is met to the highest of standards. Use our free high-speed WiFi and refresh under stimulating rain showers.
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Ocena na stronie TripAdvisor 5.0/5
ab0ettne Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
I am staying at this hotel already for many years and as usual, everything was just perfect. The service was as expected and the room was top! Surely I will stay at the hotel again next time I am travelling to Brussels.
Dear Guest, We very much thank you for taking the time to share your feedback with us. We are so glad your stay exceeded your expectations as usual. We are looking forward to welcoming you again very soon. A warm thank you from your preferred hotel in Brussels. Kind Regards, Esther, Quality and Guest Relations Manager
Ultracentral hotel for Thalys departures
Ocena na stronie TripAdvisor 4.0/5
Caspar82 Opinia zatwierdzona w TripAdvisor
In general this is a good choice when you are looking for a decent hotel in the Midi station area. The pro's: Nice bar, good bed, soundproof from outside noise, good breakfast, the location. The con's: Room not very clean (a pil on the floor, dust on the lights) , very noisy other guests in a room several doors away kept me out of my sleep, but the reception send someone to that room.
Dear Sir, First of all, let us seize the opportunity to thank you for having chosen the Pullman Brussels Midi Centre during your recent stay in Brussels. We are pleased to have read about your positive experience and to know that you enjoyed the time spent with us. Your feedback is of great value as it helps us to improve our services, therefore, we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of. Our Executive Housekeeper has been informed of your comment & we apologize for the inconvenience. Furthermore, we are pleased to know that our Employee's efforts met up with your expectations. Please, do never hesitate to contact our Team Members, available 24/7, they’ll save no effort in order to find a solution to any situation. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Sincerely, The Pullman Team
Don't stay during the cold months
Ocena na stronie TripAdvisor 2.0/5
mattm828 Opinia zatwierdzona w TripAdvisor
Received a room on the 8th floor and noticed immediately that the hallway and room were very hot (think 30c/85f). The room surprisingly (****)did not have a digital thermostat but turned the basic dial to the coldest setting. Returned to the room hours later to find that nothing had improved and the room does not have a window. Went downstairs and the lone night shift attendant was not very helpful and basically explained that cool air is not possible in the fall/winter. Changed rooms and had the same experience. Got very little sleep in what I can only describe as a claustrophobic experience that ultimately ruined a short weekend getaway. To top it off the hotel refused 2 packages that were sent earlier in the week that included my name and arrival date. My 4th stay at this particular property over the past 5 years. The pullman is not what it once was.
Dear Sir, Thank you for taking the time to rate our Property. We are sorry the experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience to every Guest; therefore your feedback is very important to us. Please note that your feedback has been shared with our technical manager; indeed, for the greatest comfort of our customers, the heating system has been relaunched for the winter season ... however, in view of your constructive feedback, we plan to postpone the start-up for a few weeks, next year. We can assure you that we could do our best to offer you the great hotel experience that so many of our Guests have grown so fond of. The Pullman Team is already looking forward to welcoming you in the future, giving us the opportunity to serve you better. Sincerely yours, The Pullman Team
A Nice Experience and Service - With Some Notes of Improvement
Ocena na stronie TripAdvisor 4.0/5
fifijihan Opinia zatwierdzona w TripAdvisor
To start, the reception of my arrival was very well-welcomed, I really appreciate the kindness of the staff to upgrade my room and to allow me to check out late without paying an additional fee. The bag of chocolate pralines that received upon my arrival gave me the feeling of joy and comfort. Then, when I came into the room, I am impressed with the cleanliness of the whole room, and I appreciated the amenities equipped in the room. But there are quite some stuffs that are missing. Firstly, No glass/ ceramic mugs for coffee/tea and no glass to clean my mouth after brushing my teeth. there were only 4 pieces of flimsy, paper cup which is not really nice to drink from. I forgot to bring my own toothbrush and toothpaste, and there were none available in my room either. So I am a bit dissapointed with the lackluster amenities situation that was going on But overall. the stay was nice. I just wish that the hotel would put the attention to the detail on the amenities in the rooms as much as in the anyother parts of the hotel, which was excellent.
Dear Guest, On behalf of the Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. We are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of. Please be informed that - due to the pandemic we are going through - a certain amount of measures had to take place in order to stop the spread of the Covid-19 virus . Reason why paper cups are currently used in the rooms. Moreover, to make sure no Guest has touched your amenities (like a toothbrush), the items are available upon request, but cant be left in the rooms... Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal could we be of any assistance at all. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Best regards, The Pullman Team
Room for improvement
Ocena na stronie TripAdvisor 5.0/5
karlthecook Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
Pros; Reception staff excellent in particular Robert for sorting out my problems. Arthur excellent also. Security friendly and efficient as always. Cons; Breakfast; Standard has dropped croissants not as good as before, pain aux chocolates over cooked. Yogurts now cheap plastic, not glass which is recycled like before. ( if the toilet paper is recycled which is poor quality the hotel) Waiting staff; new staff need to learn from older ones what service is about . Claudia is the best Chef by a country mile. Unfortunately it’s noticeable when she is not there. She takes a pride in her work. Congratulations on her promotion well deserved. WIFI still inconsistent
Dear Sir, On behalf of the Pullman Brussels Centre Midi, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of; and we are very happy to inform you that a number of adjustments / procedures have already taken place accordingly (to the majority). Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Once more, thank you very much for all your support towards Pullman Brussels Centre Midi. Best regards The Pullman Team
Najnowsze opinie: 20