Novotel Brussels off Grand'Place

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Novotel Brussels off Grand'Place 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 541

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Z certyfikatem ALLSAFE Bureau Veritas

  • Obok Grand Place i głównego dworca kolejowego

  • Pokoje rodzinne są przystosowane dla dzieci i pomieszczą maksymalnie 4 osoby.

  • Pyszny bufet śniadaniowy.

  • Darmowa szybka sieć WIFI w pokojach i miejscach publicznych dostępna przez całą dobę

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Brussels off Grand'Place

120, rue du Marché Aux Herbes
1000 BRUKSELA
Belgia

Telefon +32 2 620 04 29

Faks +32 2 511 77 23

Kontaktowy adres e-mail

  • STIB - MIVB:  29-38-63-66-71 CENTRAL STATION

  • STIB - MIVB:  1 - 5 CENTRAL STATION

  • STIB - MIVB:  3 - 4 Bourse - Beurs

  • Samolotem

    BRUSSELS SOUTH GOSSELIES W 60km / 37,5 mil

  • Samolotem

    BRUXELLES NATIONAL W 15km / 9,38 mil

  • Samolotem

    OSTEND W 100km / 62,5 mil

  • Helikopterem

    AIRPORT ZAVENTEM W 0,1km / 0,06 mil

  • Pociągiem

    BRUXELLES/BRUSSEL W 0,1km / 0,06 mil

Pozycja GPS:50.846302, 4.354746

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości.

Opinie naszych gości

Opinie gości dotyczące hotelu
Novotel Brussels off Grand'Place

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 541

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 381

Certyfikat Doskonałości 2022

Excellent location and very good service.

Ocena na stronie TripAdvisor 5.0/5

cascais Opinia zatwierdzona w TripAdvisor

Very well located hotel and very friendly and helpful staff. Very about about our stay. Very nice room with a view. Easy access from the Central station. In the center and heart of Brussels and next to the Grand Place.

Dear Guest, Thank you for sharing such positive feedback following your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. The entire team look forward to welcoming you back on a future trip. Kind regards, Jurgen Van der Haegen, General Manager

A pleasant stay

Ocena na stronie TripAdvisor 5.0/5

Gilda G Opinia zatwierdzona w TripAdvisor

We really enjoyed our stay at Novotel. Location is great, just a few steps from the Grand Place. The room was big enough for the two of us, clean and quite. Stuff was very nice and helpful. We definitely reccomend it.

Dear Gilda G, Thank you very much for this kind review of your stay. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. We hope that you will visit us again in the future. Kind regards, Jurgen Van der Haegen, General Manager

Dobrze zlokalizowany

Ocena klientów 3.5/5

Anonimowo Znajomi - Opinie potwierdzone ALL

Bardzo przyjemny, dobre miejsce. Zauwazony minus- wszystkje porty USB przy lozku byly uszkodzone.

Dobrze zlokalizowany

Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Perfekcyjnie zlokalizowany w samym centrum miasta, tuż przy Grand Place i obok dworca centralnego.

Droga Elizo, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszmy się, że byłeś zadowolony z lokalizacji naszego obiektu i jego bliskości od centrum miasta. Mamy nadzieję, że w niedalekiej przyszłości będziemy mogli powitać Cię ponownie! Serdeczne pozdrowienia, Kevin Martens, General Manager

Good hotel. Great location.

Ocena na stronie TripAdvisor 4.0/5

martinmU7941WG Opinia zatwierdzona w TripAdvisor

The only problem here is the hotel is far too warm. This doesn’t stop me from staying here but the inside temperature is problematic. The rest of it is great - good location, easy parking and great staff.

Dear Martin, Thanks for taking the time to provide feedback about your time at our hotel. We do try to make sure all our guests have the best experience they can with us and are glad our high standards met your expectations. Don't hesitate to inform our team of any concerns you may have, we are always on-hand to assist with adjusting the controls to find the ideal temperature for you. Kevin Martens, General Manager

rewelacyjna lokalizacja, super obsługa

Ocena klientów 4.5/5

Maciej Pary - Opinie potwierdzone ALL

Hotel spełnia oczekiwania pod każdym względem — lokalizacja, czystość, śniadania, pomocna obsługa, dobrze wyposażone pokoje. Na pewno będę polecał ten hotel.

Miło jest nam czytać, że była Pani zadowolona z lokalizacji naszego obiektu oraz jego czystość. Kevin Martens, General Manager

didn't take my diamond status in motion

Ocena na stronie TripAdvisor 1.0/5

bouteillerf2021 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

despite being de diamond member, no one care no arrival drink etc very surprised that no one did care despite me calling the ALL team and the team mentionning that they will take car and change this so overall not positive

Dear Mr Bouteiller, First of all, thank you for writing this comment. We would like to explain to you why your Diamond status has not been recognized. Your reservation was made by Expedia and not on our Accor site, as indicated in the conditions of your All loyalty card, your status and points are recognized only if you book directly on the Accor site, otherwise it will not is not eligible. We are sorry to learn that this was not explained during your check-in, it should have been done to avoid your displeasure, please accept our sincere apologies. We hope to welcome you back very soon and regain your trust. Kevin Martens, General Manager

Bardzo dobre położenie

Ocena klientów 4.5/5

Daniel Znajomi - Opinie potwierdzone ALL

Bardzo dobry Hotel, Przemiła obsługa . Sprawnie , szybko. Położenie hotelu idealne

Bardzo cieszymy się, że byłeś zadowolony z lokalizacji naszego obiektu. Kevin Martens, General Manager

Great location and rooms

Ocena na stronie TripAdvisor 5.0/5

DWH1951 Opinia zatwierdzona w TripAdvisor

All good. From the location - a very short walk from the Grand Place - to the space and comfort of the rooms, especially the bed. Staff were also helpful. Check-in and out a breeze. What's not to like? Have nothing but positive feedback.

Dear Dwh1951, Thank you for taking the time to review your stay. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We hope to see you again soon, Kind regards, Kevin Martens, General Manager

Great Place in Brussels

Ocena na stronie TripAdvisor 5.0/5

vijayphadke Couples - Opinia zatwierdzona w TripAdvisor

This is an excellent hotel for its location as well as for all the warm friendly hospitality that comes from the Staff. We were helped with finding restaurants , museums & so on. Although there was no sit down BF we found nearby brunch places most suitable. We would recommend this Novotel

Dear Vijayphadke, Thank you for positively reviewing your recent stay. We are glad that you had such a pleasant stay with us and appreciate your mention of our prime location and attentive team. We look forward to seeing you again in the future. Best wishes, Kevin Martens, General Manager

Dobrze zlokalizowany

Ocena klientów 4.0/5

Anonimowo Rodziny - Opinie potwierdzone ALL

Hotel ogólnie Ok. Dla trzech dorosłych osób jeden pokój superior na więcej niż jedną dobę to tłok.

Cieszymy się, że lokalizacja oraz ogólne wrażenia Ci się podobały. Przykro nam słyszeć, że rozmiar pokoju Cię nie zadowolił. Kevin Martens, General Manager

Best place to stay for Brussels adventure

Ocena na stronie TripAdvisor 5.0/5

FranceLengyel Opinia zatwierdzona w TripAdvisor

The staff, service, room, buffet breakfast, location are all excellent. All major tourist spots and food places are within few minutes walk. The central train station is just next to the hotel which is very convenient as we did day trips to Bruges and Antwerp. 😍

Dear Francelengyel, Thank you for taking the time to review your stay. We are thrilled that everything met your expectations during your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you once again. We would love to have you back for another stay in the future. All the best, Kevin Martens, General Manager

Wszyscy zbieramy się po koronawirusie.

Ocena klientów 4.0/5

Tomasz Pary - Opinie potwierdzone ALL

Cieszę się, że hotel w ogóle działa.

Not Novotel standard

Ocena na stronie TripAdvisor 3.0/5

AllMember Opinia zatwierdzona w TripAdvisor

Rooms are tiny. Decoration/bathroom is not the standard of Novotel. Difficult to control the temperature at night. No amenities, no minibar, no welcome-drink (as a All-Gold member). No welcome-feel. Noisy a night - no good insulation of windows. Not possible to fully darken the room. ..etc etc

Dobrze zlokalizowane

Ocena klientów 5.0/5

Tomasz Pobyt służbowy - Opinie potwierdzone ALL

Miła i pomocny personel.

Dear TOMASZ, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you again soon, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

friendly staff, nice location

Ocena na stronie TripAdvisor 5.0/5

s_bastienl883 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

very helpful and friendly young staff I recommend ! Close to the main square, central train station and shops we had a fantastic view from our room and everything was perfect despite the Covid context

Dear s_bastienl883, Thank you for taking the time to share your experience in our hotel. We are very glad to receive your positive feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

Safe and reliable in an ideal location.

Ocena na stronie TripAdvisor 4.0/5

BigBriKesgrave Opinia zatwierdzona w TripAdvisor

Very good procedures in place for Covid 19 so felt safe and everything was explained to me. The stay was as expected and up to the usual standard, although the restaurant and bar are closed at the moment. good price for the city centre and ideal for the Grand Place and other attractions.

Not value for money

Ocena na stronie TripAdvisor 3.0/5

gilbert b Opinia zatwierdzona w TripAdvisor

premium rooms are very sober - reception OK - quiet inspite of middle of the city - personnel very helpful- not suitable for a long stay - climatisation is all right - no access to the restaurant because of corona virus

Dear Mr Gilbert B, We thank you for the time spent while writing this constructive comment and the nice comment about our staff. Indeed, the Covid19 forced us to take extra precaution in our standards to ensure the safety of our guests and staff, it had some consequences on services provided (as the closure of our restaurant and bar until further notice). We still appreciate that you come back to us for your stays in Brussels. Kind regards, Mathieu Dugardin, Front Office Manager

Wonderful stay for a wonderful occasion

Ocena na stronie TripAdvisor 4.0/5

jjamaldin1 Opinia zatwierdzona w TripAdvisor

We were very pleased with the service and the place was amazing. I felt privileged to stay at the hotel. We loved the city and we enjoyed the time out. The room was tidy and the staff were helpful. Thank you Novotel Brussels

Dear jjamaldin1, We would like to thank you for taking the time to share your positive experience in our hotel. We are very glad to receive your feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again in our city and our hotel, Best regards, Lauriane Marrion Group Reservations Manager

Weekend in Brussels

Ocena na stronie TripAdvisor 4.0/5

martinmU7941WG Rodziny - Opinia zatwierdzona w TripAdvisor

The hotel is almost perfect in every respect - great location, convenient parking garage right next door, literally one block from the Grand Place. The only negative was that the hotel was really warm and it was difficult for me and my family to get comfortable for the night because of it. The night manager offered us a fan which would just blow the warm air around the room. The windows were openable so that helped but the racket from the street from the near-perfect location meant that the choice was warm or noisy.

Dear martinmU7941WG, Thank you for taking the time to share your experience in our hotel, we will share your comment about the temperature with our technician in order to avoid this kind of situation in the future. We hope to have the opportunity to welcome you again next time Best regards, Lauriane Marrion Group Reservations Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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