Informacja

Hotel Novotel Brussels off Grand'Place 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 9 904

hotel certyfikowany ALLSAFE

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Novotel Brussels off Grand'Place
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O hotelu

  • Z certyfikatem ALLSAFE Bureau Veritas

  • Obok Grand Place i głównego dworca kolejowego

  • Pokoje rodzinne są przystosowane dla dzieci i pomieszczą maksymalnie 4 osoby.

  • Pyszny bufet śniadaniowy.

  • Darmowa szybka sieć WIFI w pokojach i miejscach publicznych dostępna przez całą dobę

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Novotel Brussels off Grand'Place

120, rue du Marché Aux Herbes
1000 bruksela
belgia

Tel: +3226200429

Faks: (+32)2/5117723

Zameldowanie od: 14h00

Wymeldowanie do: 11h00

  • STIB - MIVB :  29-38-63-66-71 CENTRAL STATION

  • STIB - MIVB :  1 - 5 CENTRAL STATION

  • STIB - MIVB :  3 - 4 Bourse - Beurs

  • Samolotem

    BRUSSELS SOUTH GOSSELIES W 60km / 37,5 mil

  • Samolotem

    BRUXELLES NATIONAL W 15km / 9,38 mil

  • Samolotem

    OSTEND W 100km / 62,5 mil

  • Helikopterem

    AIRPORT ZAVENTEM W 0,1km / 0,06 mil

  • Pociągiem

    BRUXELLES/BRUSSEL W 0,1km / 0,06 mil

Pozycja GPS:50.846302, 4.354746

Usługi hotelowe

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
Restauracje
  • Liczba restauracji: 1
  • Liczba barów: 0
  • Automat z przekąskami i napojami
    • Automat z przekąskami i napojami Dodatkowa opłata
  • Śniadanie
    • Bufet Dodatkowa opłata
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 140
    • Liczba pokoi dla osób niepełnosprawnych: 2
    • Liczba pokoi rodzinnych: 34
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 0
    • 5 piętra
  • Języki, jakimi posługuje się personel hotelu
    • francuski
    • holenderski
    • angielski
    • hiszpański
    • niemiecki
  • Pralnia / obsługa parkingu
    • Pralnia chemiczna / prasowanie
  • Wi-Fi
    • Szybka sieć WIFI
    • WIFI w miejscach ogólnodostępnych
    • Sieć WIFI w hotelu
  • Klimatyzacja
    • Klimatyzacja
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Zameldowanie i wymeldowanie
    • Późne wymeldowanie
    • Szybkie wymeldowanie
    • Szybkie zameldowanie
  • Dostępne przybory biurkowe
    • Maszyna do polerowania butów
  • Żelazko
    • Żelazko w recepcji
  • Depozyt w recepcji
    • Depozyt w recepcji
Dojazd
  • Interparking Grand Place Dodatkowa opłata
    • W pobliżu obiektu
    • 992 Miejsca parkingowe
    • Publiczny
    • Punkty ładowania samochodów elektrycznych 3,7 kVA
    • Parking strzeżony
Butiki/zakupy
  • Sklep z upominkami/sklep z prasą
Rodzina
  • Usługi dla dzieci
    • Kanały TV z filmami rysunkowymi
    • Biblioteka dla dzieci
    • Kącik z grami video
    • Kącik zabaw

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości.

Opinie gości dotyczące hotelu
Novotel Brussels off Grand'Place

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 9 904

Ocena TripAdvisor 4.0/5

Liczba opinii: 3 340

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

didn't take my diamond status in motion

Ocena na stronie TripAdvisor 1.0/5

bouteillerf2021 Business - 02/10/2021 Opinia zatwierdzona w TripAdvisor

despite being de diamond member, no one care no arrival drink etc very surprised that no one did care despite me calling the ALL team and the team mentionning that they will take car and change this so overall not positive

Dear Mr Bouteiller, First of all, thank you for writing this comment. We would like to explain to you why your Diamond status has not been recognized. Your reservation was made by Expedia and not on our Accor site, as indicated in the conditions of your All loyalty card, your status and points are recognized only if you book directly on the Accor site, otherwise it will not is not eligible. We are sorry to learn that this was not explained during your check-in, it should have been done to avoid your displeasure, please accept our sincere apologies. We hope to welcome you back very soon and regain your trust. Kevin Martens, General Manager

Bardzo dobre położenie

Ocena klientów 4.5/5

Daniel Znajomi - 27/09/2021 Opinie potwierdzone ALL

Bardzo dobry Hotel, Przemiła obsługa . Sprawnie , szybko. Położenie hotelu idealne

Bardzo cieszymy się, że byłeś zadowolony z lokalizacji naszego obiektu. Kevin Martens, General Manager

Great location and rooms

Ocena na stronie TripAdvisor 5.0/5

DWH1951 15/09/2021 Opinia zatwierdzona w TripAdvisor

All good. From the location - a very short walk from the Grand Place - to the space and comfort of the rooms, especially the bed. Staff were also helpful. Check-in and out a breeze. What's not to like? Have nothing but positive feedback.

Dear Dwh1951, Thank you for taking the time to review your stay. We are delighted that you had a memorable stay as this is always our main aim. We will be sure to let the team know the impact they had on your experience. We hope to see you again soon, Kind regards, Kevin Martens, General Manager

Great Place in Brussels

Ocena na stronie TripAdvisor 5.0/5

vijayphadke Couples - 25/08/2021 Opinia zatwierdzona w TripAdvisor

This is an excellent hotel for its location as well as for all the warm friendly hospitality that comes from the Staff. We were helped with finding restaurants , museums & so on. Although there was no sit down BF we found nearby brunch places most suitable. We would recommend this Novotel

Dear Vijayphadke, Thank you for positively reviewing your recent stay. We are glad that you had such a pleasant stay with us and appreciate your mention of our prime location and attentive team. We look forward to seeing you again in the future. Best wishes, Kevin Martens, General Manager

Dobrze zlokalizowany

Ocena klientów 4.0/5

Anonimowo Rodziny - 18/08/2021 Opinie potwierdzone ALL

Hotel ogólnie Ok. Dla trzech dorosłych osób jeden pokój superior na więcej niż jedną dobę to tłok.

Cieszymy się, że lokalizacja oraz ogólne wrażenia Ci się podobały. Przykro nam słyszeć, że rozmiar pokoju Cię nie zadowolił. Kevin Martens, General Manager

Best place to stay for Brussels adventure

Ocena na stronie TripAdvisor 5.0/5

FranceLengyel 13/08/2021 Opinia zatwierdzona w TripAdvisor

The staff, service, room, buffet breakfast, location are all excellent. All major tourist spots and food places are within few minutes walk. The central train station is just next to the hotel which is very convenient as we did day trips to Bruges and Antwerp. 😍

Dear Francelengyel, Thank you for taking the time to review your stay. We are thrilled that everything met your expectations during your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you once again. We would love to have you back for another stay in the future. All the best, Kevin Martens, General Manager

Wszyscy zbieramy się po koronawirusie.

Ocena klientów 4.0/5

Tomasz Pary - 27/06/2021 Opinie potwierdzone ALL

Cieszę się, że hotel w ogóle działa.

Not Novotel standard

Ocena na stronie TripAdvisor 3.0/5

AllMember 23/03/2021 Opinia zatwierdzona w TripAdvisor

Rooms are tiny. Decoration/bathroom is not the standard of Novotel. Difficult to control the temperature at night. No amenities, no minibar, no welcome-drink (as a All-Gold member). No welcome-feel. Noisy a night - no good insulation of windows. Not possible to fully darken the room. ..etc etc

Dobrze zlokalizowane

Ocena klientów 5.0/5

Tomasz Pobyt służbowy - 27/02/2021 Opinie potwierdzone ALL

Miła i pomocny personel.

Dear TOMASZ, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you again soon, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

friendly staff, nice location

Ocena na stronie TripAdvisor 5.0/5

s_bastienl883 Business - 06/01/2021 Opinia zatwierdzona w TripAdvisor

very helpful and friendly young staff I recommend ! Close to the main square, central train station and shops we had a fantastic view from our room and everything was perfect despite the Covid context

Dear s_bastienl883, Thank you for taking the time to share your experience in our hotel. We are very glad to receive your positive feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again soon, Best regards

Safe and reliable in an ideal location.

Ocena na stronie TripAdvisor 4.0/5

BigBriKesgrave 20/09/2020 Opinia zatwierdzona w TripAdvisor

Very good procedures in place for Covid 19 so felt safe and everything was explained to me. The stay was as expected and up to the usual standard, although the restaurant and bar are closed at the moment. good price for the city centre and ideal for the Grand Place and other attractions.

Not value for money

Ocena na stronie TripAdvisor 3.0/5

gilbert b 15/06/2020 Opinia zatwierdzona w TripAdvisor

premium rooms are very sober - reception OK - quiet inspite of middle of the city - personnel very helpful- not suitable for a long stay - climatisation is all right - no access to the restaurant because of corona virus

Dear Mr Gilbert B, We thank you for the time spent while writing this constructive comment and the nice comment about our staff. Indeed, the Covid19 forced us to take extra precaution in our standards to ensure the safety of our guests and staff, it had some consequences on services provided (as the closure of our restaurant and bar until further notice). We still appreciate that you come back to us for your stays in Brussels. Kind regards, Mathieu Dugardin, Front Office Manager

Wonderful stay for a wonderful occasion

Ocena na stronie TripAdvisor 4.0/5

jjamaldin1 21/02/2020 Opinia zatwierdzona w TripAdvisor

We were very pleased with the service and the place was amazing. I felt privileged to stay at the hotel. We loved the city and we enjoyed the time out. The room was tidy and the staff were helpful. Thank you Novotel Brussels

Dear jjamaldin1, We would like to thank you for taking the time to share your positive experience in our hotel. We are very glad to receive your feedback. As your satisfaction is essential for us, we will share your comment with our team. We hope to have the chance to welcome you again in our city and our hotel, Best regards, Lauriane Marrion Group Reservations Manager

Idealnie zlokalizowany, pomocni pracownicy, udany pobyt

Ocena klientów 4.5/5

Robert Rodziny - 18/02/2020 Opinie potwierdzone ALL

Z perspektywy kilkudniowego pobytu rodzinnego poza wysokim sezonem przeważają pozytywne doświadczenia. Mimo, że nie udało się od pierwszej doby zamieszkać w docelowych pokojach to kolejnego dnia w elastycznym trybie trafiliśmy tam gdzie chcieliśmy. W bonusie mały upgrade, choć prawdę mówiąc 3 kategorie pokoi nie różnią się rozkładem i wielkością a jedynie elementami wyposażenia za które trzeba dopłacić. Śniadania smaczne, zwłaszcza gofry. Przy kilku dniach wystarczająco zróżnicowane, choć owoce krojone mogły być bardziej świeże. Pracownicy sprawnie, na bieżąco pomagali w rozwiązaniu drobnych niedogodności. Największą zaletą hotelu jest jego lokalizacja, w samym centrum atrakcji turystycznych blisko metra, autobusów i dworca, restauracji i pubów. Dobra izolacja akustyczna pokoi pozwoliła nie zwracać uwagi na okoliczny nocny hałas ( dyskoteka pod gołym niebem).

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the opportunity to welcome you again soon Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Weekend in Brussels

Ocena na stronie TripAdvisor 4.0/5

martinmU7941WG Family - 15/01/2020 Opinia zatwierdzona w TripAdvisor

The hotel is almost perfect in every respect - great location, convenient parking garage right next door, literally one block from the Grand Place. The only negative was that the hotel was really warm and it was difficult for me and my family to get comfortable for the night because of it. The night manager offered us a fan which would just blow the warm air around the room. The windows were openable so that helped but the racket from the street from the near-perfect location meant that the choice was warm or noisy.

Dear martinmU7941WG, Thank you for taking the time to share your experience in our hotel, we will share your comment about the temperature with our technician in order to avoid this kind of situation in the future. We hope to have the opportunity to welcome you again next time Best regards, Lauriane Marrion Group Reservations Manager

Great location, comfortable suite, let down by poor quality food (breakfast in particular).

Ocena na stronie TripAdvisor 4.0/5

allansr Couples - 18/12/2019 Opinia zatwierdzona w TripAdvisor

We stayed here for 2 nights to explore the xmas markets. The location was first class for this with the main markets (and spectacular light shows) being an easy walk away. Our suite was clean and comfortable and despite overlooking a busy square the noise levels weren’t obtrusive. The disappointment however was the quality and presentation of the breakfast food. Often the containers of hot food were empty and queues developed as we waited for them to be replenished. Hot items such as scrambled eggs were cold. Generally compared to other breakfasts at comparable hotels such as the Barcello group. The quality of breakfast food on offer was poor. On a point of detail, and as an example, the bacon used had an overpowering taste and smell of chicken fat ! The scrambled egg was presented swimming in a pool of liquid! We were fortunate enough to move on to 3 nights at another Accor hotel (and I fully accept it was a more expensive property) , the Ink hotel in Amsterdam and the breakfast ordering was exemplary.

Dear allansr, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your suite and the comfort of it. Your comment about the breakfast and the hot food will be share with our team as your satisfaction is important for us. We will share it with the manager has well in order to improve the quality of this service. We hope to have the chance to welcome you again next time, Best regards

christmas markets

Ocena na stronie TripAdvisor 5.0/5

r88sox Couples - 15/12/2019 Opinia zatwierdzona w TripAdvisor

a perfect location near to the Grand Place. The reception staff were very helpful at all times. Room was clean light and neat perfect size. The breakfast included was a great choice wise and replenished regularly. Had 1 evening meal which was lovely but the poor girl working was run off her feet,which meant we had to wait a good while for our food, more staff were needed, otherwise the whole experience was just perfect

Dear r88sox, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed our different services. Your comment about the restaurant will be share with our manager in order to improve this, We hope to have the chance to welcome you again soon, Best regards

Przedświąteczny pobyt w Brukseli

Ocena klientów 4.5/5

Elżbieta Pary - 07/12/2019 Opinie potwierdzone ALL

Hotel idealnie położony, obok Grand Place, mnóstwa restauracyjek, obok duży parking dla zmotoryzowanych.

Dear Elzbieta, Thank you for taking the time to share your positive experience in our hotel. We are really glad to read that you enjoyed the location of the hotel. We hope to have the chance to welcome you again next time, Best regards Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Novotel standard at a good location

Ocena na stronie TripAdvisor 4.0/5

tmiller396 Business - 06/12/2019 Opinia zatwierdzona w TripAdvisor

Situated just up the road from Grand Place this is a perfect spot with a convenient taxi rank just outside the door. The rest is standard Novotel fare, basic but clean and spacious. Would have appreciated a desk you can work on rather than a coffee table though.

Dear tmiller396, Thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location of the hotel. Your comment about the desk will be share with our team as your satisfaction is essential for us. We hope to see you again soon, Best regards,

Quality as always from NOVOTEL

Ocena na stronie TripAdvisor 5.0/5

kyriacosk619 Friends getaway - 24/11/2019 Opinia zatwierdzona w TripAdvisor

It was my second stay to this hotel. This time I visited Brussels with 3 friends. So, we got a room for 3 adults. To be honest I was positively surprised. The room was amazing, big and comfortable. Everything that I needed was there. Also Location, staff everything was great. So glad I choose this hotel for my trip.

Dear kyriacosk619, What a pleasure to receive your positive feedback regarding your stay in our hotel. For us, it is always a pleasure to receive comments like yours, We will share your comment with our team as your satisfaction is essential for us. We hope to welcome you again soon in our hotel, Best regards

Najnowsze opinie: 20

Partner: TripAdvisor

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