ibis Brussels off Grand' Place 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 415

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Opis

O hotelu

  • Śniadanie w formie bufetu od 6:30-10 (w weekendy do 10:30 - masz czas, aby się wyspać)

  • Bezkonkurencyjna lokalizacja - tuż przy Grand Place w Brukseli

  • Bezpośredni dostęp do dworca centralnego

  • Certyfikat "Green Key"

Nasze pokoje

Lokalizacja hotelu

ibis Brussels off Grand' Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUKSELA
Belgia

Pozycja GPS:50.846767, 4.355081

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

ST MICHEL

Bar — przyjazne miejsce na spotkanie o dowolnej porze dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 415

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 913

Certyfikat Doskonałości 2025

Horrible mattresses

Ocena na stronie TripAdvisor 2.0/5

kiki_chiquita Opinia zatwierdzona w TripAdvisor

The location is perfect. Staff are friendly. But the mattress is horrible. I’m not picky with mattresses but this was horrid. I had to change rooms because the mattress in the first room was dented so badly (body indent). The mattress in the second room was slightly better but not by much as it did slant to one side. I can’t believe how bad the mattresses are!! Clearly they need to be replaced. Also the room is showing its age. Chipped paint on the walls etc. I wouldn’t return to this hotel unfortunately. It’s a shame though because as I said the location is fantastic.

Ibis Brussels off Grand Place

Ocena na stronie TripAdvisor 4.0/5

beachb569 Opinia zatwierdzona w TripAdvisor

Room rather hot due to policy of no suing air-conditioning in the winter period. Provided with a fan by reception to cold the room. Otherwise excellent. Great location and setting in Brussels City centre

Dear Guest, We are grateful to you for taking the time to send us your review. We're pleased our team could provide a fan to enhance your comfort during stay. That said, we regret any discomfort caused by our seasonal temperature regulations which prioritize environmental sustainability. Finally, we're delighted you appreciated our prime location near Brussels' iconic Grand Place, ideal for exploring the city's charm. It would be a pleasure to welcome you back in the future. Kind regards, Jurgen Van der Haegen, General Manager

Perfect location, good value

Ocena na stronie TripAdvisor 4.0/5

Traveler379940 Opinia zatwierdzona w TripAdvisor

Hotel is few steps from Grand Place, lot of restaurants and stores, near Brussels central, and carrefour. Receptionist is nice - they allowed early check in as the room was available. Compared to Ibis Amsterdam Centre where we stayed for 4 nights, the room in Ibis Brussels has more space, table for writing, bigger washroom. There is free water refill In the reception. Breakfast is also good.

Dear Guest, Thank you for your positive review. We're delighted our central location made exploring Brussels convenient for you. Our team takes pride in offering flexible check-in options when possible, and we're glad this enhanced your stay. It's wonderful you appreciated the thoughtful room layout with dedicated workspace and spacious bathroom. We're also pleased you enjoyed the breakfast selections and found our complimentary water station useful during your visit. We hope to welcome you back soon. Best regards, Jurgen Van der Haegen, General Manager

Booking Reliability Issues

Ocena na stronie TripAdvisor 1.0/5

yangyuen Opinia zatwierdzona w TripAdvisor

I was genuinely looking forward to my stay at Ibis Brussels Off Grand Place, but the hotel canceled my confirmed reservation just an hour before arrival after 36 hours of travel, citing a missing credit card “guarantee” that was never required when booking directly through their site. Staff offered no solutions and left me scrambling for last-minute accommodations. If this can happen to a confirmed guest, it raises serious concerns about reliability—something travelers should be able to count on. To make matters worse, the reception staff noted that this situation was not special and had happened to multiple other guests before! If you do book here, exercise caution and double-check your reservation—especially if your travel needs are critical or tightly scheduled.

Dear Guest, Thank you for sharing your feedback about your experience at our hotel. We sincerely apologize for the unexpected reservation cancellation you experienced. Our team is committed to ensuring all bookings are honored as confirmed, and we deeply regret the significant inconvenience caused by this breakdown in our standard procedures. While we cannot undo the frustration caused, we would like to clarify that our reservation system automatically requests payment guarantees for certain rate types. Our front desk team is always available to assist with immediate solutions should any discrepancies arise, and we regret this wasn't communicated effectively during your experience. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Jurgen Van der Haegen, General Manager

An ideally located hotel in Brussels!

Ocena na stronie TripAdvisor 5.0/5

MJCC1968 Opinia zatwierdzona w TripAdvisor

We stayed here for 4 nights over the August bank holiday weekend. The hotel is a short cab ride from the Eurostar terminal and is located within walking distance of many of the city's attractions. The main station is a 2 minute walk from the hotel. The hotel itself is lovely and all staff are friendly, helpful and professional. Our room was a good size, very clean with no noise of a night. Breakfast was very good and the bar is perfect for an afternoon/evening drink with tables outside where you can sit and watch the world go by! There are shops and restaurants outside the hotel and more within a short walking distance. We will stay here again when we return for a longer visit!

Dear Guest, Thank you for this kind review following your stay. We are thrilled to hear that your stay at ibis Brussels Off Grand Place was so enjoyable! Our team takes pride in providing professional service and comfortable accommodations, so it's rewarding to know you appreciated both our welcoming staff and your spacious, quiet room. We're delighted you enjoyed starting your days with our breakfast offerings and unwinding at our bar with its outdoor seating area—it’s fantastic these features contributed to your positive experience. Being steps away from Central Station and local attractions while offering easy access to quality dining options makes our location ideal for explorers like you! We hope to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 937 Liczba opinii 9.8/10 Lokalizacja
  • 2 414 Liczba opinii 6.3/10 Pokój
  • 2 007 Liczba opinii 9/10 Obsługa
  • 29 Liczba opinii 9.3/10 Internet
  • 1 373 Liczba opinii 4.6/10 Komfort
  • 1 211 Liczba opinii 9/10 Śniadanie
  • 854 Liczba opinii 7.6/10 Czystość

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