ibis Brussels off Grand' Place 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 375

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Z certyfikatem ALLSAFE Bureau Veritas

  • Lokalizacja: 2 minuty pieszo od Wielkiego Placu w Brukseli

  • Lokalizacja: łatwy dostęp do dworca głównego i przystanków komunikacji miejskiej

  • W hotelu obowiązuje całkowity zakaz palenia

Nasze pokoje

Lokalizacja hotelu

ibis Brussels off Grand' Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUKSELA
Belgia

Pozycja GPS:50.846767, 4.355081

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

ST MICHEL

Bar — przyjazne miejsce na spotkanie o dowolnej porze dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 375

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 828

Certyfikat Doskonałości 2023

Staying in the middle of the city

Ocena na stronie TripAdvisor 5.0/5

853ufuku Rodziny - Opinia zatwierdzona w TripAdvisor

Staying in the middle of the city was a great experience for me and my family. Location is very close to many places. Brussel central train station is a few hundreds meters away from the hotel. The room is small but friendly although we stayed totally 3 adults we didn’t face any problems. The breakfast was good and had so many choices.

Dear Guest, Thank you for the time you have taken to write a review. We're thrilled to hear that our central location provided a convenient base for you and your family's city exploration, and that our proximity to the Brussels central train station added to the ease of your stay. It's also gratifying to know that our room accommodations met your needs even with three adults sharing the space. We are pleased that our breakfast selection was to your satisfaction, offering a variety of choices to start your day right. Jurgen Van der Haegen, General Manager

The Brussels experience... lost in translation

Ocena na stronie TripAdvisor 4.0/5

MDBGhent Opinia zatwierdzona w TripAdvisor

I arrive at the reception of Ibis off Grand Place… where I got the real Brussels treatment: Me: “Goedemiddag” Receptionist: “Bonjour” Me: Mental note to myself: “OK… no Dutch” (admittedly, a classic reaction of Flemish Belgians travelling to Brussels). Me: “I’m checking in” Receptionist: “Bien sur, monsieur” Receptionist then hands me my key card without saying much… Me: “What is my room number?” Receptionist: “Quatre cent trente-deux… c’est au quatrième étage” Me : “Thank you” It turns out my key card doesn’t work, so I return to the reception… Me: “Sorry, the key card doesn’t work” Receptionist: “Ah désolé, je vais vous donner une autre. Pas de soucis.” Next morning at check-out… I am moving to the “drop your key card box” to drop my key card taking the quick check-out option in order to avoid another Babylonian conversation with the receptionist, as the receptionist (another one today) addresses me. Receptionist: “Vous pouvez aussi me donner la carte comme ça, monsieur” Me: “There you go… have a nice day” Receptionist: “Merci” Me: Sighs Look… I do understand and speak French, but I feel much more comfortable in Dutch (my mother language) and in English. Dutch, French and German (all official languages in Belgium) and English should be mandatory languages for a receptionist in an international hotel in Brussels. And it really is the receptionist who should adapt to the guest’s language preference/ability and not the other way around. PS Apart from the language issue... everythings was just fine, of course...

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the value and location of our hotel met your expectations and appreciate your kind words. Our hotel's central location in the historical city centre, just a short walk from the Grand Place, makes it an ideal base for exploring Brussels. We also pride ourselves on offering comfortable accommodations with our Sweet Bed by ibis, ensuring a restful night's sleep. Regarding the language preferences of our guests, we strive to offer multilingual service, and our staff is trained to communicate effectively in multiple languages, including French, Dutch, English, and German, to accommodate the linguistic diversity of our guests. We're sorry to hear that there was a misunderstanding at the reception, and we will certainly take your feedback into consideration as we continue to train our staff to better recognize and adapt to our guests' language preferences. We hope to welcome you back in the future. Best wishes, Jurgen Van der Haegen, General Manager

All was good, no complaints

Ocena na stronie TripAdvisor 4.0/5

4Wander99 Couples - Opinia zatwierdzona w TripAdvisor

Very well located hotel. Nice friendly staff. We had a room with view if square in front and it was beautiful. Very good restaurants literally across the street. No complaints at all about this hotel. Good value for the money spent and a pleasant experience

Dear Wander, Thank you very much for this positive review. It's wonderful to hear that you enjoyed the prime location of our hotel and the beautiful view of the square. We're also delighted that the variety of restaurants and cafés in the vicinity added to the pleasure of your stay. Our team appreciates your recognition of their friendly service, as we strive to offer a welcoming atmosphere for all our guests. It would be an absolute pleasure to welcome you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Well located Ibis

Ocena na stronie TripAdvisor 4.0/5

evilpoodle Opinia zatwierdzona w TripAdvisor

Decent hotel with compact rooms, pretty much next door to Brussels Central train station and right on the edge of the tourist district. You're paying a premium for the location: the hotel is fairly aged - though it is well mantained - and the rooms are very compact. I had a room overlooking a quiet patch between Grand Place and the station. With the the window open, there was a certain amount of noise from police sirens and pro-Palestine supporters most days I was there, but when shut, the room was perfectly quiet. There was the usual Ibis small open wardrobe, a small desk, a side table on which you could place your suitcase, and a tiny bedside table. There's not much room to move about in, so it's mostly strictly only a place to sleep and shower in. There are multiple routes to walk to the station by, and if you'd rather avoid stairs, you can. On the other side, you can be in the bustle of the Christmas markets and the shopping precincts in minutes on foot. Breakfast was pretty good and extensive by the standards of various Ibis hotels I've stayed at. The breakfast room was pretty busy whenever I went - which is perhaps to be expected in a hotel that does not have a shortage of guests because of its location.

Dear Guest, Thanks for sharing the impressions of your stay with us. We're delighted to hear that our prime location, adjacent to Brussels Central train station and the vibrant tourist district, contributed positively to your stay. It's also gratifying to know that you found our breakfast offerings to be extensive and satisfying, a testament to our commitment to a great start to the day for our guests. We acknowledge your remarks regarding the room size and want to assure you that our compact, efficiently designed rooms are intended to provide a cozy yet comfortable space for travelers who prioritize location and functionality. While our building does show its age in places, we take pride in maintaining it well to ensure a pleasant stay for all our guests. As for the noise concerns you mentioned, we're glad that our soundproof windows provided you with a peaceful environment once closed. It's wonderful to hear that the convenience of our location allowed you to easily explore the festive markets and shopping areas, making your visit to Brussels all the more memorable. It would be a pleasure to have you return. Best wishes, Jurgen Van der Haegen, General Manager

You cannot get more central!

Ocena na stronie TripAdvisor 4.0/5

bowles_matt Couples - Opinia zatwierdzona w TripAdvisor

You cannot get more central than this hotel. The room we stayed in was smaller than the average room but offered a modern, spacious bathroom. The room had towels, shampoo and soap - there were no drink making facilities. The hotel offers breakfast at €17. The hotel has a bar that serves pub grub food. WiFi throughout the hotel. There is parking next door to the hotel at a cost. You'd be hard pushed to find another hotel so central at the same price. The only small issue is the cleanliness of the carpet is questionable.

Dear Matt, Thanks for your comment about your stay. We're delighted to hear you found our central location to your liking, making it easy to explore the heart of the city. It's also great to know that the modern amenities in our bathrooms contributed to a comfortable stay. Regarding your comment on the room's drink-making facilities, we'd like to clarify that coffee and tea-making facilities, along with complimentary mineral water, are indeed available in our premium rooms, as noted during the selection of room types. We regret to hear your observations concerning the carpet; we maintain a rigorous daily housekeeping schedule to ensure cleanliness throughout our hotel and will look into this matter promptly. We look forward to welcoming you again. All the best. Jurgen Van der Haegen, General Manager

Partner: TripAdvisor

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