ibis Brussels off Grand' Place

ibis Brussels off Grand' Place 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 749

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O hotelu

  • Z certyfikatem ALLSAFE Bureau Veritas

  • Lokalizacja: 2 minuty pieszo od Wielkiego Placu w Brukseli

  • Lokalizacja: łatwy dostęp do dworca głównego i przystanków komunikacji miejskiej

  • W hotelu obowiązuje całkowity zakaz palenia

  • Gofry brukselskie serwowane na śniadanie w formie bufetu od 6.30 do 10.00 (11.00 w weekendy)

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

ibis Brussels off Grand' Place

Grasmarkt 100, Rue du Marché aux Herbes 100
1000 BRUKSELA
Belgia

Pozycja GPS:50.846767, 4.355081

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar

ST MICHEL

Bar — przyjazne miejsce na spotkanie o dowolnej porze dnia.

Nasze pokoje

Miły, nowoczesny i przytulny pokój z wygodnym łóżkiem i funkcjonalną łazienką. Pokój Ibis oferuje gościom wszelkie udogodnienia, zapewniając przyjemny pobyt

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 749

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 756

A great hotel in a perfect location.

Ocena na stronie TripAdvisor 5.0/5

EveAlgar Opinia zatwierdzona w TripAdvisor

A great hotel, with the best location in Brussels. Very helpful staff and their breakfast is good. My daughter loves their hot chocolate. We got a comfy room that cleaned properly everyday. 3 mins walk to Grand Place.

Dear Guest, Thanks for your feedback. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast. We all look forward to the pleasure of welcoming you back soon! Our kindest regards, Jurgen Van der Haegen, General Manager

Good value, excellent location

Ocena na stronie TripAdvisor 5.0/5

Ricardodesantaalbana Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very close to Grand Place and Central Station (25min walk from Gare Midi), very efficient checkin/out and good value rates for a decent room & WiFi. Staff were friendly and there was a band playing in the bar on the Thursday night. I would turn the air con off at night if you can or it will wake you every time it kicks in. Didn’t try the breakfast. No problem with plumbing but hope guests affected by this were compensated.

Dear Ricardodesantaalbana, Thank you for taking the time to share your feedback. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. We are sorry to hear that you found your room to be noisy, We urge guests to come to us with any issues during their stay so they can be rectified at the time. I will be sure to let our team members know how much of an impact they made on your experience. We are looking forward to welcoming you again. All the best, Jurgen Van der Haegen, General Manager

Avoid Ibis if you can, there is no business ethics.

Ocena na stronie TripAdvisor 1.0/5

alicechan2021 Couples - Opinia zatwierdzona w TripAdvisor

Avoid Hotel ibis Brussels off Grand Place when you visit Brussels. First, we were not informed about the plumbing issue that caused the whole building to be without water when we checked in at the front desk. I only found out when I wanted to take a shower. Then I went back to the front desk to find out why, only then I was told about the problem. Secondly, and most importantly, the aircon system was not working (for at least a month from another customer's complaint on Google Review), this info was also kept silent (secret) so that more bookings could be made from travellers. We complained the next day in the morning and the lady at the front desk informed us that a technician will come and fix the problem. Later in the evening when we came back to our room to only find out that the aircon is still not functioning. Then again, back to the front desk only to be told that it CANNOT be fixed because the WHOLE central system was intentionally disabled. So why told us the first place that it can be fixed by the technician. If we were told about the real truth, then we would have checked out immediately and change to another hotel. Another strategy by Ibis to TRAP us in this hotel. And where is the manager when we asked for him/her, well we were informed that the manager is at home until Monday and cannot be reached (what a joke). If I could give a negative star, I would. And for us to expect the manager to respond and to refund, that will certainly be a miracle.

Dear Alicechan2021, Thank you for taking the time to share your feedback. We regret that your stay fell short of your expectations and would like to extend our apologies for any inconvenience. Nonetheless, thank you for bringing these to our attention; this gives us the opportunity to be alerted to certain issues and make necessary improvements to our services. We hope to see you in the future. Kind regards, Jurgen Van der Haegen, General Manager

best location!!!

Ocena na stronie TripAdvisor 5.0/5

Lori M Opinia zatwierdzona w TripAdvisor

LOCATION is perfect! You are literally a minute or two from Central Station so prefect for day trips. Also you are in the middle of a ton of food and shops and Grand Place. The hotel has style and the room was nicely decorated. The only negatives are the room is pretty small and the breakfast was expensive. You can play a little less for a comparable place in the are but we were quite happy with our choice.

Dear Guest, Thank you very much for the time taken to review your stay with us. We are pleased you found our location ideal for your needs with different transport options within walking distance and easy access the city. We take pride in catering to our guests’ needs the best way we can and are sorry you were not entirely satisfied with the size of your room. Please don´t hesitate to make us aware of any concerns you may have while on site, so that we may take the appropriate action. We do have varying rooms sizes and are always ready to help our guests find the one most suited to their requirements, depending on availability. We would love to have you return for another pleasant stay. Best regards, Jurgen Van der Haegen, General Manager

Wonderful Experience

Ocena na stronie TripAdvisor 4.0/5

andrewdT7452GA Couples - Opinia zatwierdzona w TripAdvisor

We arrived in the morning, around 10am. We were greeted warmly by the young man on the desk. We had requested baggage hold, so we could go explore, but he checked their system and as our room hadn’t been used the night before, he checked us in, gave us the Wifi details, explained breakfast and bar hours. He gave us a voucher for 2 free drinks (1 each) redeemable from the Bar or Reception. Breakfast was a fantastic buffet of delicious food, a wide variety of Breads and pastries, great selection of cereals, fruits, hot breakfast choices and self serve/cook waffles. They also have a choice of packaged or self Squeezed Fresh Orange Juice, plus tea and Coffee. Rooms are very comfortable with the usual additional. Made the Ibis Styles in Paris look even worse. Highly recommend Ibis Brussels off Grand Place.

We are pleased to know that your stay with us was a comfortable one. Your satisfaction is our greatest reward, and we would like to thank you for recognising our dedicated team members. We will be sure to pass along your compliments which will inspire everyone to keep up the good work. Jurgen Van der Haegen, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 859 Liczba opinii 9.7/10 Lokalizacja
  • 1 735 Liczba opinii 6.3/10 Pokój
  • 1 373 Liczba opinii 8.9/10 Obsługa
  • 29 Liczba opinii 8.5/10 Internet
  • 990 Liczba opinii 4.3/10 Komfort
  • 936 Liczba opinii 8.5/10 Śniadanie
  • 672 Liczba opinii 8.1/10 Czystość

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