Le Louise Hotel Brussels - MGallery Collection 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 2 456

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40 Avenue de la Toison d Or, 1050 BRUKSELA, Belgia

Opis

O hotelu

  • W odległości spaceru od historycznego centrum Brukseli i dzielnicy europejskiej

  • Hotel znajduje się kilka kroków od tętniącej życiem dzielnicy handlowej przy Avenue Louise.

  • Restaurant Maison Louise - kuchnia. Bar. Ogród.

  • W pełni wyposażone modułowe sale konferencyjne z naturalnym oświetleniem.

  • Prywatny ogród hotelu, w samym sercu Brukseli

Nasze pokoje

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Lokalizacja hotelu

Le Louise Hotel Brussels - MGallery Collection

40 Avenue de la Toison d Or
1050 BRUKSELA
Belgia

Pozycja GPS:50.8361100735311, 4.357081579210728

Telefon
Faks +32 2 514 57 44

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Maison Louise-Kitchen.Bar.Garden

Maison Louise na I piętrze rozciąga się nad fasadą hotelu, a z kameralnych wnęk roztacza się widok na aleję. Delektuj się sezonowymi daniami w nowoczesnym wnętrzu z otwartą kuchnią lub zrelaksuj w naszym oazie w ogrodzie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 2 456

Ocena TripAdvisor  4.5/5  Liczba opinii: 218

Certyfikat Doskonałości 2025

Avoid at All Costs, Especially for Business

Ocena na stronie TripAdvisor 1.0/5

Compass25615531156 Opinia zatwierdzona w TripAdvisor

This hotel is an embarrassment to the Accor brand. It reeks of neglect — literally, with a strange, strong smell throughout. Despite claiming to be 5-star, it’s nowhere near the standard. The place needs a serious refresh. Customer service is shockingly bad, with petty policies, no flexibility, and a sales team completely unfit to handle large clients. They try to charge extra for everything and claim things already included in what we paid "free of charge". They treat professional guests like a nuisance rather than valued partners. Don’t expect support, understanding, or any sense of hospitality. This attitude clearly comes from management, so there’s no hope for improvement. If you’re traveling for business or bringing serious revenue — go (no, no... RUN) elsewhere. This place will waste your time and insult your standards.

Dear Compass25615531156, Thank you for taking the time to share your feedback regrading your event at Le Louise Hotel Brussels - MGallery Collection. We are truly sorry to hear that your event did not meet your expectations. Your satisfaction is very important to us, and we regret to learn that your experience fell short. Unfortunately, as your review was posted anonymously, we are unable to identify your reservation or event in our system. To help us better understand what happened and to assist you further, we kindly invite you to contact us directly at H1071-MK@accor.com. We remain at your disposal and hope to have the opportunity to restore your confidence in our services. Best regards, Salomé C. Ecommerce Marketing Manager

Great location, great stay

Ocena na stronie TripAdvisor 5.0/5

Blythe H Opinia zatwierdzona w TripAdvisor

The location was great. We were able to walk to most tourist destinations. The staff was very friendly and accommodating. We enjoyed ordering room service and relaxing in our room. The breakfast was pricey for what you got, but after our 2nd night, we got breakfast at the train station at Chez Albert. That was the best thing we ate our entire trip. We enjoyed Le Louise and would stay there again.

Dear 61blytheh, Thank you very much for taking the time to share your experience following your stay at Le Louise Hotel Brussels - MGallery Collection. We are thrilled to hear that you enjoyed our prime location, which allowed you to easily explore the many beautiful sights Brussels has to offer. It is also wonderful to know that you appreciated the friendliness and accommodating nature of our team, as well as the comfort of relaxing with room service in your room — moments like these are exactly what we aim to create for our guests. We do take note of your feedback regarding breakfast pricing and appreciate you bringing this to our attention. Your comments help us continually refine our services to better meet the expectations of our guests. It was truly a pleasure to host you, and we are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back for another memorable experience in Brussels. Best regards, Salomé C. Ecommerce Marketing Manager

Nice boutique hotel

Ocena na stronie TripAdvisor 4.0/5

beodan Opinia zatwierdzona w TripAdvisor

Good quality boutique hotel near the centre of Brussels. Friendly staff who were very flexible on room allocation and an engaging approach to clients. Rooms were modern, comfortable, with free workable wi-fi, but missing a desk area to work. Tea and coffee making facilities provided, and a kettle was very welcome. Beds were comfortable and adequate number of pillows, and the aircon worked quietly. Usual challenges with plugs working in sinks (they didn't) and leakage from the shower (it did) which could do with some regular maintenance. Pick a view away from the main road for a quiet night. A pleasant breakfast area but limited communal areas, which is typical of hotels of this kind. Would visit again.

Dear beodan, Thank you very much for your detailed feedback regarding your recent stay at Le Louise Hotel Brussels - MGallery Collection. We sincerely appreciate you taking the time to share your experience. We are glad to hear that you found our location convenient for your meetings, and we are thrilled that our team was able to assist you with your room allocation in a flexible and engaging manner. We will certainly pass on your kind words to them, as it serves as great motivation for us all. We also appreciate your comments about the comfort of the rooms, the tea and coffee making facilities, and the quiet operation of the air conditioning. Your input regarding the desk area, maintenance issues, and the view from the room is incredibly valuable to us, and we will certainly look into improving these areas to ensure a more seamless experience for our future guests. We’re also glad you enjoyed the breakfast area, and we take note of your mention about the communal spaces. We strive to create a welcoming and comfortable atmosphere, and your feedback will help guide us in continually enhancing the guest experience. Thank you once again for your review. We look forward to welcoming you back for another pleasant stay. Sincerely, Salomé.C Ecommerce Marketing Manager

Should have trained staff better

Ocena na stronie TripAdvisor 3.0/5

BuabaaBella Friends getaway - Opinia zatwierdzona w TripAdvisor

Good location next to metro and shopping centre. Staff wasn’t really friendly, every time when I walked passed reception they were not greeting us at all. Restaurant was not so busy for dinner but there were only 2 staff serving at the time we visited so everything was slow and long wait. The day I had to checkout, at 10am while I was in the toilet room the housekeeping opened the door and got into my room without knocking she came in even though I put do not disturb in front of my door. I asked how could you get in didn’t you see do not disturb sign? She just talk to me “departure “ so I said so? I’ll checkout at 11 o’clock. Then she just walked out without any apologies. I called reception they investigated and called me back to say sorry and complimented me with some Accor point. First 2 nights was ok but the checkout day I really can’t accept that the housekeeping opened my door with do not disturb sign and without knocking. I was just by the door I could hear people came in. When I checked out at reception no one even said sorry again… what a standard!!

Dear BuabaaBella, Thank you for taking the time to share your experience following your stay at Le Louise Hotel Brussels - MGallery Collection. We are pleased to know you appreciated our convenient location near the metro and shopping center. However, we are truly sorry to learn about the shortcomings you experienced during your stay. First, please accept our sincerest apologies for the lack of friendliness from our reception team. Greeting our guests warmly is a key part of the service we aim to deliver, and we regret falling short of this standard. Rest assured, your feedback will be shared with the team to reinforce our training efforts. Regarding your dinner experience, we regret that the service was slow due to the limited number of staff in the restaurant. We are reviewing our staffing levels during peak hours to ensure a smoother and more efficient experience for all our guests. Most importantly, we deeply apologize for the incident on your checkout day when housekeeping entered your room despite the “Do Not Disturb” sign. This is certainly not reflective of the high standards we strive to maintain. We understand how unsettling this situation must have been and are glad the reception team took steps to address it by investigating and offering Accor points as compensation. However, it is disappointing to hear that no further apology was offered at checkout. Your comments are invaluable to us as they highlight areas where we need to improve. We are taking immediate action to ensure such incidents are prevented in the future and hope to regain your trust. We sincerely hope to welcome you back in the future to provide you with the flawless experience you deserve. Should you decide to return, please do not hesitate to contact me directly so we can ensure your next stay is exceptional. Best regards, Salomé E-commerce & Marketing Manager Le Louise Hotel Brussels - MGallery Collection

A comfortable place to stay in Brussels.

Ocena na stronie TripAdvisor 4.0/5

theodoret373 Couples - Opinia zatwierdzona w TripAdvisor

Clean, comfortable, extremely friendly staff. Well located. Room was good sized, quiet. Requires going up escalator from street level. Lobby decor needed a bit of updating. Appropriately nice linens. Easy check in and check out. Overall very comfortable.

Dear teodoret373, Thank you for your kind feedback regarding your stay at Le Louise Hotel Brussels - MGallery. We are delighted to hear that you found our hotel comfortable, clean, and well-located. We are especially pleased that our team’s friendliness stood out to you, and we’ll be sure to share your comments with them. Your mention of the room's size, quietness, and the quality of our linens is greatly appreciated, and we’re glad you had a smooth check-in and check-out experience. We also appreciate your constructive feedback on the lobby décor, and we’ll take it into consideration for future improvements. Once again, thank you for sharing your experience. We look forward to welcoming you back on your next visit to Brussels. Sincerely, Salomé.C Ecommerce Marketing Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 819 Liczba opinii 9.4/10 Lokalizacja
  • 1 107 Liczba opinii 8.5/10 Pokój
  • 1 525 Liczba opinii 9.3/10 Obsługa
  • 16 Liczba opinii 7.5/10 Internet
  • 529 Liczba opinii 8.8/10 Śniadanie
  • 325 Liczba opinii 7.7/10 Czystość

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