Le Louise Hotel Brussels - MGallery 5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 2 698

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40 Avenue de la Toison d Or, 1050 BRUKSELA, Belgia

Opis

O hotelu

  • W odległości spaceru od historycznego centrum Brukseli i Dzielnicy Europejskiej.

  • Bliskość ekskluzywnych restauracji i sklepów.

  • Restaurant Maison Louise - kuchnia. Bar. Ogród.

  • W pełni wyposażone modułowe sale konferencyjne z naturalnym oświetleniem.

  • Hotelowy ogród oferuje relaks i powiew świeżego powietrza w samym sercu miasta.

Nasze pokoje

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Lokalizacja hotelu

Le Louise Hotel Brussels - MGallery

40 Avenue de la Toison d Or
1050 BRUKSELA
Belgia

Pozycja GPS:50.8361100735311, 4.357081579210728

Telefon
Faks +32 2 514 57 44

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Maison Louise-Kitchen.Bar.Garden

Maison Louise na I piętrze rozciąga się nad fasadą hotelu, a z kameralnych wnęk roztacza się widok na aleję. Delektuj się sezonowymi daniami w nowoczesnym wnętrzu z otwartą kuchnią lub zrelaksuj w naszym oazie w ogrodzie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 2 698

Ocena TripAdvisor  4.5/5  Liczba opinii: 201

Certyfikat Doskonałości 2024

Won't be Back

Ocena na stronie TripAdvisor 2.0/5

reatigger Opinia zatwierdzona w TripAdvisor

Room was OK but disappointed as was expecting five star comfort. In fact the room appeared like a 3* or 4* Mercure standard with very small beds. Also the room was cold although an engineer fixed it. The main issue was the horrible treatment on checkout by reception. We advised that we did not take breakfast and were not believed. Left waiting while they went to check with the restaurant and came back and still insisted we had it. Finally, the manager intervened. We do not appreciate being treated as liars. Also dinner service was poor (we got tired of waiting and stood up to pay in the end, missing dessert).The location is an an upmarket part of Brussels, however we were warned about walking to the Gare du Midi which indeed is in a quite sleazy area, not so far away.

good place in bruxelles

Ocena na stronie TripAdvisor 4.0/5

bididule Opinia zatwierdzona w TripAdvisor

The location is great, near some offices, a lot of shops and restaurant around. the room are nice & well decorated (superior) ; the room can be equiped either with shower either with a tube ; the breakfast selection is really good. (can not comment the diner or drinks however the lounge looks nice)

Dear Bididule, Thank you for sharing your feedback following your recent stay at Le Louise Hotel Brussels - MGallery. We're delighted to hear that our central location, surrounded by shops, offices, and restaurants, added to your experience in Brussels! It’s wonderful to know you enjoyed the decor and comfort of our Superior rooms. For future stays, please feel free to let us know your preference for a shower or bathtub when booking, as we aim to make your stay as tailored to your needs as possible. We’re pleased that you appreciated our breakfast selection. Our team works hard to offer a variety of fresh, high-quality options to suit all tastes, so it's rewarding to hear that this was a highlight for you. Should you have the opportunity to join us for dinner or enjoy a drink in our lounge during a future visit, we believe you’ll find it just as inviting and memorable. Thank you once again for your kind words. We look forward to welcoming you back to explore even more of what we have to offer! Warm regards, Salomé.C Ecommerce Marketing Manager

super crowded on saturday

Ocena na stronie TripAdvisor 4.0/5

Sanny T Couples - Opinia zatwierdzona w TripAdvisor

no elevator , only escalator in going up, to lobby, luckily Sebastian was there to help, he has been very friendly n helpful during our stay, room was clean and spacious, toilet a little small, breakfast buffethas limited choices, reception staff can improve their services, not friendly, escalator in going up to the room is dark n tight.

Dear Sanny T, Thank you for taking the time to share your experience following your recent stay at Le Louise Hotel Brussels - MGallery. We are thrilled to hear that you appreciated the cleanliness and spaciousness of your room, as well as the helpful assistance from our colleague Sebastian. We will certainly recognize him for his attentive and friendly service, and your compliments will be shared with our entire team. We apologize for the aspects of your stay that did not meet your expectations, particularly concerning the elevator access to the lobby as we do have an elevator that provides access to the lobby. Your feedback regarding the reception staff and breakfast service is invaluable. We offer a variety of local options in addition to sweet and savory items, such as eggs, tarts, pastries, crackers, bread selections, fruits, sausages, yogurt, and granola. Best regards, Salomé Ecommerce Marketing Manager

Nice hotel for a couple nights, good access to public transport

Ocena na stronie TripAdvisor 4.0/5

Maximiliano P Opinia zatwierdzona w TripAdvisor

A nice hotel for a couple of nights, good conection point for visiting Brussels. It's nearby metro station Louise, but you can get to the Giant wheel "the view" in less than 10 min by walking. Don't expect a luxury hotel. Rooms were clean, breakfast tasty and staff very friendly, but it doesn't feel like a 5 stars experience.

Dear Maximilianop822, Thank you for taking the time to share your experience with us at Le Louise Hotel Brussels - MGallery. We're delighted to hear that you found our location convenient for exploring Brussels and appreciated the cleanliness of our rooms, the quality of our breakfast, and the friendliness of our staff. We understand your expectations regarding the 5-star experience, and your feedback is invaluable for improvement. We continuously strive to enhance the overall guest experience and will certainly take your comments into account. Once again, thank you for your thoughtful review. We look forward to welcoming you back for another pleasant stay. Warm regards, Salomé.C Ecommerce Marketing Manager

Not a 5 star hotel

Ocena na stronie TripAdvisor 3.0/5

anastasia_makhrova Opinia zatwierdzona w TripAdvisor

Disadvantages: 1. No porter guy who will help you with your luggage. Actually, it's a general problem in whole Belgium. But considering that to get to the hotel, you need to go up a couple of floors using an escalator, that’s quite a problem. 2. We stayed in a city view room. But after one night we immediately moved into another room with garden view. It was very loud all night and in the early morning a garbage truck arrived and took out the garbage so loudly we couldn't even here our thoughts. 3. There is no mini bar in the rooms. 4. Very poor sound insulation. 5. Toilet is the main problem. There is no shelf in the shower so you have to put all your staff on the floor. 6. The shower also has no door. So when you are taking shower, the water is all over the bathroom. 7. Of course, there is no bidet. 8. The distance between the toilet and the wall is tiny so when you are sitting there your head props up against the wall. 9. The only two towel hooks are in front of the toilet - what unsanitary conditions! When you flush the toilet everything from there flows right into your towel. 10. Icing on the cake is the door between the bathroom and the main part of the room. When you close the door, the gap between the wall and the toilet is 5 cm. So if you are not traveling alone, you hear EVERYTHING from the toilet in the bedroom. Rather impossible to go to the toilet if you are there with your husband/wife. Also some advantages: 1. Very comfortable and soft bed. 2. Tasty breakfast. 3. We got a room change after complaining about the noise from the street.

Dear anastasia_makhrova, Thank you for sharing your detailed feedback regarding your recent stay at our hotel. We genuinely appreciate your insights as they help us to continually improve our services. We apologize for the inconveniences you experienced during your stay and are grateful for the opportunity to address each point: We understand that the absence of immediate porter service could be an issue, especially with the escalator access. Please note that while we do have porter services available, they may occasionally be occupied with other guests. This service can be pre-booked if needed. Additionally, we have elevators that can also assist with luggage transport. We are sorry to hear that the city view room was noisy and that the garbage truck disturbed your sleep. We appreciate your understanding as we promptly moved you to a quieter room with a garden view. We strive to ensure that our guests have a peaceful stay, and we’re glad we could accommodate your request for a quieter environment. We offer a mini bar in our rooms which includes two complimentary bottles of still water. For rooms with additional beverages like soft drinks, Belgian drinks, beer, and juice, we have suites available that cater to these preferences. We apologize for any disturbance caused by insufficient sound insulation. Your feedback is valuable, and we will review this with our team to explore potential improvements. We understand the inconvenience of not having a shelf in the shower. We will take note of your feedback to consider enhancements in our bathroom design. We regret that the open shower design was not to your liking and caused water to spill onto the bathroom floor. We recognize that the absence of a bidet may be a concern for some guests. Unfortunately, bidets are becoming less common in many hotels. We apologize for the discomfort caused by the close proximity of the toilet to the wall. We will consider this feedback for future renovations. Additionally, we understand your concerns about the placement of the towel hooks. You may find it helpful to place towels under the sink to keep them away from the toilet area, and closing the toilet lid can prevent any splashes from affecting the towels. We apologize for the lack of privacy caused by the gap between the bathroom door and the wall. We understand the importance of privacy and will assess potential solutions to address this issue. We are pleased to hear that you found our bed comfortable and enjoyed the breakfast. We also appreciate your acknowledgment of our efforts to move you to a quieter room. Once again, we apologize for the inconveniences you faced and thank you for your constructive feedback. We hope to have the opportunity to better serve you in the future. Best regards, Salomé C. Ecommerce Marketing Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 828 Liczba opinii 9.5/10 Lokalizacja
  • 1 209 Liczba opinii 8.9/10 Pokój
  • 1 618 Liczba opinii 9.5/10 Obsługa
  • 15 Liczba opinii 7.6/10 Internet
  • 613 Liczba opinii 9/10 Śniadanie
  • 612 Liczba opinii 8.2/10 Komfort
  • 338 Liczba opinii 8.6/10 Czystość
  • 171 Liczba opinii 8.2/10 Napoje

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