Hotel Pullman Paris Torre Eiffel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 8.486 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

Pullman Paris Torre Eiffel
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+ 22 Serviços

Extras do hotel

  • Perto da Torre Eiffel e dos cruzeiros no Sena e a 10 minutos do centro comercial Beaugrenelle

  • Quartos e suítes com vista para a Torre Eiffel

  • Ideal para famílias: quartos familiares, jogo de fuga e brunch familiar todos os domingos

  • Certificação ALLSAFE: damos-lhe as boas-vindas com todas as normas de higiene e segurança

  • O Frame apresenta uma arte urbana colorida e um menu criativo à base de produtos frescos

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Pullman Paris Torre Eiffel

18 avenue de Suffren
Entrée au 22 rue Jean Rey
75015 paris
frança

Fax: (+33)1/44385610

Check-in desde as 15h00

Check-out até às 11h00

  • PARIS TOUR EIFFEL:  42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE:  6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL:  RER C CHAMP DE MARS - TOUR EIFFEL

  • De avião

    CHARLES DE GAULLE A 29 km / 18 milhas

  • De avião

    PARIS ORLY A 16,5 km / 10,25 milhas

  • De comboio

    GARE DU NORD A 6,3 km / 3,91 milhas

  • De comboio

    GARE MONTPARNASSE A 3,7 km / 2,3 milhas

GPS:48.855976, 2.293221

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

Frame

A brasserie FR/AME dispõe de uma cozinha aberta, um espaço privativo, bar, enoteca e terraço. Oferece uma experiência única e inovadora. Menu criativo baseado em produtos frescos combinados com notas de especiarias.

As nossas opções de alojamento

Para sua comodidade, o hotel está totalmente equipado com WIFI e temos um Connectivity Lounge à sua disposição. Os nossos rececionistas serão o seu ponto de contacto ao longo da sua estadia.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 25

  • Tamanho máximo: 430

  • Capacidade máxima: 400 pessoas

  • Capacidade máxima para banquetes: 350 pessoas

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Avaliações dos nossos clientes sobre o
Pullman Paris Torre Eiffel

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Classificação ALL 4.3/5

8.486 comentários

Classificação do TripAdvisor 4.0/5

3.534 comentários

Boa localização

Nota clientes Avis 4.0/5

Mirela Casais - 15/01/2022 Comentários confirmados de ALL

Fiquei hospedada 12 noites e não consegui incluir meus pontos Accor em razão de ter feito reserva por aplicativo, o que não é informado pela Accor. Malas demoraram duas horas para chegar no quarto e acabei tendo que buscá-las na recepção. Banheiro sem isolamento acústico e chuveiro sem vedação (molha o banheiro). No mais, a localização compensou os problemas. Staff atencioso.

Mixed feelings from various experience

Nota Tripadvisor 4.0/5

Palarp 06/01/2022 Avaliação com certificação TripAdvisor

I have mixed feeling on how to feel or express my experience with Pullman Paris Tour Eiffel. First, before making reservation via Accor app, I have tried to contact the hotel via email (h7229@accor.com) but no reply ever. So I booked the room with the app, and contact again to ask about in-room breakfast and still no reply as well. In total, I have emailed to you 3 times but no reply. On the date on checkin (30-Dec), the front staff is very nice and kind to explain us everything, but when we asked about covid-19 test, we have to go to concierge which on that day, Carl has helped us with the registration. The room was very fantastic and beyond our expectation, we had great time created online content on the balcony and got many engagement. We give 10 of out 10 points for the room. After we took the test at the hotel on 31-Dec, the lab has email us right on 1-Jan. But the problem is that we cannot access the test result with our registered phone number. We have tried all the combination and still failed to access. This cause us a lot of trouble as if we do not show the negative result at the airport, we will not be able to get on the plane and fly back home. We have go back to Pullman 4 times. 1-Jan morning: Concierge have informed us to wait as if the result has not been uploaded yet. (Which we found later that it’s wrong, the result is always there) 1-Jan afternoon: we came back again, another concierge Ian just took note and informed us that the lab is closed and will contact the lab next day. 2-Jan morning: we started to get very worry as we will fly back on that night, Concierge carl said that it is too early (8:00AM), he will tried to contact the lab and inform us back around 10:00PM 2-Jan afternoon: we came back for the last time and the first lady in blue at concierge refuse to help us anything and blame that this is lab’s fault. We started to cry and finally Solene came out and informed us that she has lab’s emergency number. In summary Solene and Alberto have contacted the lab and informed us the correct password in order to access the result. We bursted out into tears and thank them for the support that finally made us be able to board the plane back home. Can you imagine if we cannot open the test result and miss our flight back home? It is emotional and mixed feeling as you can see our story here.

Bem localizado!

Nota clientes Avis 2.0/5

Carlos F. Casais - 16/12/2021 Comentários confirmados de ALL

Uma experiência muito negativa! Depois de tantas expectativas fomos para o quarto que fica com vista para torre Eiffel. Porém foi uma noite horrível pois o aquecimento não funcionou. Tentei por várias vezes falar com um funcionário displicente chamado geoffrey. Que me tratou de forma desrespeitosa e indiferente. Por sorte apareceu outro funcionário muito educado. Nino ou algum nome parecido que conseguiu um aquecedor portátil e melhorou a situação.

Dear Sir, Thank you for taking the time to write down your comments following your stay in our establishment. We have taken good note of your remark about the management of the demand for additional heating. We apologise for this. We hope to have the opportunity to welcome you again. Séverine - Guest Experience Manager

Paris with a view

Nota Tripadvisor 4.0/5

GoPlaces33571158725 08/12/2021 Avaliação com certificação TripAdvisor

the hotel is in a perfect location. In walking distance from the Eiffel Tower, do your self a favor and book the room with the view of the Eiffel. The only issue I had was with the front Desk, I found them to bit unfriendly. We stay at the Pullman for 6 night and not once was where we greeted Bonjour. Also just an FYI the hotel does do Corvid- 19 testing for a small fee, I would stay there again but just wish the staff was a bit friendlier

Breathtaking view

Nota Tripadvisor 4.0/5

EKpower 24/10/2021 Avaliação com certificação TripAdvisor

Pros: Great location. Nice hotel. Quick check in and out. Amazing view of the Eiffel Tower from our room. Very comfortable bed. Last but not least the food was amazing. Cons: Huge carpet stain near bed No bathrobes

Viking’s Bordeaux

Nota Tripadvisor 5.0/5

wvantluka 21/09/2021 Avaliação com certificação TripAdvisor

Nice hotel great location. Staff very professional. Check in and out was very easy. Spent one night, would book again. Hotel was very clean. Restaurant was beyond expectations, with a very nice breakfast buffet.

Dear Wvantluka, Thank you very much for your comment. It is always a pleasure for our teams to see that our customers have a pleasant stay with us. We would be delighted to welcome you back. Séverine - Guest Experience Manager

Localização perfeita e bem tratado no meu aniversário !

Nota clientes Avis 5.0/5

Cláudio R. D. C. Viajante individual - 14/09/2021 Comentários confirmados de ALL

Em tempos de tanto sofrimento e tristeza por conta da pandemia, hospedar-me ao lado da Torre Eiffel sendo atendido nas minhas demandas acabou sendo um maravilhoso presente de aniversário! Experimentem! Recomendo!

Amazing stay

Nota Tripadvisor 5.0/5

Getaway49219841456 01/09/2021 Avaliação com certificação TripAdvisor

Best hotel we ever been there! You can fell like you are a part of Paris. All desired comfort with an awesome view from the balcony. Since the check-in to check-out so the staff creat the most pleasant atmosphere.

Dear Getaway49219841456, Merci for your evaluation ! Be sure that we will share your feelings and evalutation with our teams. Thank you for your loyalty and we look forward to seeing you soon ! Séverine - Guest Experience Manager

Horrendous service to a Gold Member

Nota Tripadvisor 1.0/5

J-Lacour-Gayet 23/08/2021 Avaliação com certificação TripAdvisor

(1) My rooms were not ready upon my arrival - I had ordered two connecting rooms for me and my twin daughters. On my arrival at 1 PM (which was announced) only one room was ready, I had to take a business call while asking my daughters to keep silent for 3 hours. (2) I had to call reception multiple times to ask when the second room was finally going to be ready. (3) No parking was available (hotel description stating otherwise). I had to assertively ask reception to find a solution to park my car. No replacement solution offered pro-actively. (4) I am a gold member and when I complained again - very angrily at my check-out, I was offered a 150 euros discount off my 1000+ euro bill - whereas I should have been offered at least one of the two rooms for the full stay. I will not come back, I will choose a Novotel next door next time. Location does not do it all, service is fundamental, especially to a recurrent ALL Accor client which is either GOLD or PLATINIUM depending on the years. The only positive note is that the staff at the door, the "bagagistes", the cleaning maids, and the room-service staff were very friendly and helpful.

Great hotel nice view

Nota Tripadvisor 5.0/5

mosaadaltammami 15/08/2021 Avaliação com certificação TripAdvisor

I have enjoyed my stay at the hotel and my room breakfast was great also the proaction in regards of COVID-19 was very good staff so polite I would like to thank the team of the hotel all I have enjoyed my visit

Great stay for our honeymoon

Nota Tripadvisor 5.0/5

davidmL4797EF 13/08/2021 Avaliação com certificação TripAdvisor

The location of the hotel is perfect! 1 block away from the Eiffel Tower. We stayed at the hotel because we booked a room with a balcony view of the hotel. The view was amazing, literally right next to it. Overall the hotel was great. Hotel was clean and front desk personnel were very helpful and welcoming. On our last day we decided to get breakfast at the hotel since we were leaving on a an international flight. The breakfast was amazing and well stocked, but was kind of pricey, 30 euros for each adult.

Three days to birthday celebrate

Nota Tripadvisor 4.0/5

Stanislaw_888 09/08/2021 Avaliação com certificação TripAdvisor

Quick check in, room small, as booked, upgrade to a higher category for Diamond status not included, good hotel location, breakfast buffet sufficient, nice top floor restaurant, unfortunately we were unable to get a table on Saturday night despite being flexible in terms of the available time, it's hard. The hotel did not react in any way on the birthday, even a greeting card was not delivered, I have never experienced such an approach before.

DO NOT BOOK THIS HOTEL!

Nota Tripadvisor 1.0/5

katiereyes009 08/08/2021 Avaliação com certificação TripAdvisor

Recently my husband and I took a trip to Paris, France. Unfortunately, we booked the Pullman Hotel near the Eiffel tower and had a TERRIBLE EXPERIENCE! During our first hour in our room, someone opened our door without knocking. They ended up leaving right away, and I could not get a good look at them due to me trying to get my dogs away from the door. When addressing it with the front desk, they told me I should have put a sign on the front door saying do not distribute. It turns out that housekeeping opened our door; in my opinion, NO ONE should walk into your room without knocking!!! I do not care if it house keeper or room service; they should always knock! But needless to say, they were unbothered that housekeeping just walked into our room and did not even apologize. Additionally, we booked a room with a view of the Eiffel tower, and the only way we saw the tower was if we leaned over the balcony glass. Also, the restroom was not very clean, and they only provided two towels which were not sufficient. Of course, we could have asked for more towels, but this was our FIRST DAY there; why isn't everything fully stocked! Finally, they gave us a map of a parking garage to park our car and guess what? THE GARAGE WAS NOT OPEN, the staff did not even tell us this information, and we ended driving around for an hour trying to find a 24-hour parking garage. PLEASE DO NOT WASTE YOUR TIME AND MONEY BOOK ANOTHER HOTEL!!! Due to the terrible experience at this hotel, we ended up booking another hotel the very next day!

Good 4 star hotel located next to the Eifel Tower

Nota Tripadvisor 4.0/5

peegee3000 28/07/2021 Avaliação com certificação TripAdvisor

I'm used to staying at a lot of Sofitel hotels all around the world, but I opted for this Pullman hotel for practical reasons. Check-in was ok, but could have been a bit warmer given the fact that I'm Gold status (and nearly Platinum status) at Accor. I got my free upgrade to a deluxe room (after asking for it mtself). The room was spacious with a big, comfy bed, a big bathroom with nice rain shower and a small balcony which had an amazing view on the Eifel Tower. I had a Nespresso coffee machine in my room but unfortunately no real Nespresso capsules (the ones provided were some sort of bio coffee and tasted horrendous). There were some complimentary bottles of Evian and Badoit but still, due to corona measures, an empty minibar. I'm used to having complimentary bathing products from Hermés when I'm staying at the Sofitel, but unfortunately here I didn't get any of them. My friend and I visited the hotel rooftop bar which offered an even more incredible view of the Eifel Tower. Cocktails and service in the bar however were really bad AND overpriced. Sleep quality was good : for a hotel this big, there was hardly no night noise at all. I might stay at this hotel again in the future, but still prefer the 5 star rooms, service and amenities of the Sofitel hotels.

Dear peegee3000, We would like to thank you for your loyalty to the Accor group, and also for your comment left after your stay with us. We are pleased to read that you were able to enjoy one of our deluxe rooms. We are sorry that the quality of our coffee in the room and our cocktails were not to your taste. We have taken note of your points and will forward the information to check how we can improve our quality of service. We understand that you are loyal to our Sofitel brand. We would be delighted to have you back with us on your next visit to Paris. Séverine - Guest Experience Manager

Review from 7feb 2021

Nota Tripadvisor 4.0/5

polinaishmuratova 11/02/2021 Avaliação com certificação TripAdvisor

It was an amazing day in the hotel, with outstanding view! the only thing that I was expecting is at least a Happy birthday word, since it was my birthday on the day I stayed, and another thing is that i learnt that you cannot order food after 17 to the room, due to regulations I guess, but there was no information regarding it.

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Paris Tour Eiffel. We are happy to see that you enjoyed your stay with us. However, we are sincerely sorry that we were unable to celebrate your birthday. Regarding the order requested after 5pm, it seems that this was a misunderstanding, as room service is available 24 hours a day. We hope that you will give us the opportunity to serve you better in the near future, and to show you how close our team can be to the details. Séverine Guest Experience Manager

Near Eiffel Tower

Nota Tripadvisor 4.0/5

mstubbs002 Business - 26/10/2020 Avaliação com certificação TripAdvisor

Very well located near iconic Eiffel Tower and walking distances to Champs Elysee and Trocadero area. I found the services at the Frame Restaurant tardy and disappointing, particularly when lunching or dining. I would also advice you check your drink bill before payments. You will do well to explore other venues in and around the area.

lugar e atendimento excelentes

Nota clientes Avis 5.0/5

Fellenberg Casais - 27/09/2020 Comentários confirmados de ALL

Hotel bem localizado, pessoal gentil e atencioso, superou minhas expectativas

Exma Senhora, Agradecemos os seus comentários no seguimento da sua estada no Pullman Paris Tour Eiffel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Patrick ARNOULT Director Geral

Ótima estadia, bela vista.

Nota clientes Avis 5.0/5

Jhenifer V. C. Casais - 21/07/2020 Comentários confirmados de ALL

Foi incrível, quarto e banheiro amplo, com uma vista maravilhosa, com certeza espero voltar um dia! Atendimento impecável desde a recepção até o atendimento do café da manhã. Tudo ótimo!

Melhor localização, impossível

Nota clientes Avis 5.0/5

Ramon F. Negócios - 23/03/2020 Comentários confirmados de ALL

Ao lado da Torre Eiffel e com a qualidade inquestionável de Pullman Hoteis. Mais que excelente.

Exmo Senhor, Agradecemos os seus comentários no seguimento da sua estada no Pullman Paris Tour Eiffel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Director Geral

Excelente localizaçao!

Nota clientes Avis 4.5/5

Jose M. Amigos - 02/03/2020 Comentários confirmados de ALL

Muito agradável!!

Dear Jose M. Thank you for taking the time to share your overall impressions about your stay at Pullman Paris Tour Eiffel. On behalf of our team, I would like to thank you for your kind and enthusiastic comment about our hotel. We hope to have the opportunity to welcome you again in the near future. Sincerely, Patrick Arnoult, General Manger.

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