Pullman Paris Tour Eiffel

Thanks to the Phillip Pullman hotels located a block away from the Eiffel Tower, for a wonderful stay on my birthday trip to Paris. We were fortunate that our Viking Tour Paris and France cruise to place us there our last few days I Paris. While our room sadly did not have the Eiffel Tower view, only needed to walk outside to see it. My husband Michael and I along with our besties had a truly pleasant stay. There was an easy check in, a sweet and helpful housekeeping staff that understood my desperation for extra coffee and fixings, patience with my efforts in French (it’s been 40 years since my college French 😬😬 so a lot of laughter) and a smooth 6 am checkout for the airport and even breakfast boxes (too early for us and the hotel staff offered to donate to the homeless community, so kind!) We had a lovely and light dinner here our first night with swift service and an excellent breakfast the following morning. It was a bit challenging for them to do a double cappuccino, so next time I will do one at the time and keep it easy for them). There was even a specific Viking cruise help desk for the last of our scheduled time and tours (quite a group of us had the add on extension and they were marvelous). Highly highly recommend with a great location and impeccable service.

Worst service ever for such a big corporate hotel Pullman, checking in and checking out always need to argue, they didnt really reply our request when i booked via booking.com When i already told them more than maybe 5 times that i bring my mom in law on the wheelchair 83 years old who really need to be assisted, and my baby boy, we booked for rooms, and when we checked in need a long arguments until we get our room, and guess what? My closet was not clean, mg bed was unstable keep bouncing when i move and very noisy bed , so we need to move the whole things again to the room the changed on the next day.. so so so tiring ( total 4rooms ) Then we went to lourdes, we cameback again, sadly i cant cancel my booking in this hotel, if can i def will do it! The room slightly better, but sometimes they give coffee one day they dont, im too lazy to complain already.. am here for my family trip But They day we checked out in the early morning, also another argument.. i think they dont have enough manpower and their attitude also dont really suit for hospitality.. we pay with not so “ cheap “rate, but the service is even worse than 4 stars hotel..i think i only met one nice staff in the receptionist (who i think still friendly and helpful ) Well definitely will never comeback to this hotel, because nobody wants to ruin the mood of holiday by arguing! The reason i booked here was because near to eiffel.. but trust me u dont want to see eiffel view with frustation.. Hope pullman eiffel paris willing to improve all.. Thank you

ama amazing estate and also they was kind and helpful with us and they arranged an early check in thannnk you to the reception . also the breakfast was delicious and lovely . the coffee machine the bathroom items was luxury and good quality 🤍🤍🤍🤍🤍

Expensive but staff were not well organized. I certainly will not book at this hotel again. The concierge service was great and the only good thing actually. He was efficient and helpful. If only all staff were as enthusiastic as he was ...

Eifel praktycznie przed hotelem także nawet nie trzeba do niego iść. Dobre śniadania chociaż najlepsze są obiady zamawiane do pokoju. Kaczka zupy itd naprawdę rewelacja. Szkoda tylko że trzeba zamawiać przes telefon ponieważ opcja zamówienia z tabletu jest możliwa ale na następny dzień a nie na teraz.