Pullman Paris Tour Eiffel

Pullman Paris Tour Eiffel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 507

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Opis

O hotelu

  • Blisko Wieży Eiffla i rejsów po Sekwanie oraz 10 minut od centrum handlowego Beaugrenelle

  • Pokoje i apartamenty z widokiem na Wieżę Eiffla

  • Idealny dla rodzin: pokoje rodzinne, escape room i rodzinny brunch w każdą niedzielę

  • Etykieta ALLSAFE: w hotelu obowiązują najwyższe normy higieny i bezpieczeństwa

  • Restauracja Frame oferuje kolorową sztukę uliczną i pomysłowe menu ze świeżych produktów

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Pullman Paris Tour Eiffel

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARYŻ
Francja

  • PARIS TOUR EIFFEL:  42, 69, 82, 87 CHAMP DE MARS

  • GARE MONTPARNASSE:  6 BIR HAKEIM

  • CHAMP DE MARS - TOUR EIFFEL:  RER C CHAMP DE MARS - TOUR EIFFEL

  • Samolotem

    CHARLES DE GAULLE W 29km / 18 mil

  • Samolotem

    PARIS ORLY W 16,5km / 10,25 mil

  • Pociągiem

    GARE DU NORD W 6,3km / 3,91 mil

  • Pociągiem

    GARE MONTPARNASSE W 3,7km / 2,3 mil

Pozycja GPS:48.855976, 2.293221

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Frame

Brasserie FR/AME ma otwartą kuchnię, prywatną przestrzeń, bar, winotekę i taras. Oferuje unikalne, kreatywne doświadczenie. Pomysłowe menu oparte na świeżych produktach połączonych z pikantnymi nutami.

Nasze pokoje

Kompletne wyposażenie hotelu obejmuje między innymi dostęp do sieci WIFI oraz salę internetową. W trakcie pobytu w naszym hotelu do dyspozycji gości jest także nasz personel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 507

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 674

Terrible service

Ocena na stronie TripAdvisor 1.0/5

ryanong111 Opinia zatwierdzona w TripAdvisor

Stayed 6 nights in the penthouse suite. The phones and refrigerator were unserviceable. Took four days and four reminders to fix the refrigerator and one day to fix the phone. Even a simple request to set up the sofa bed took two hours. The nice view of the Eiffel Tower from the penthouse suite was the only positive experience worth mentioning. The hotel has zero interest in service recovery and this hotel should be avoided if you dislike bad service.

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are sorry to hear that your experience at the Pullman Paris Tour Eiffel did not live up to your expectations and we sincerely apologize. Your feedback allows us to identify imperfections that clearly require our attention and do not reflect the service we wish to offer our guests. The various points you have raised have been shared with our teams who are working to resolve them. We are sincerely sorry that your stay was affceted by the lack of technical support, service and communication from our teams. Again, we apologize and we look forward to seeing you back with us. I personally invite you to contact me so that we can coordinate your next stay: h7229-fb8@accor.com Athénaïs - Guest Experience Department

Wszystko ok

Ocena klientów 4.5/5

Ilona Rodziny - Opinie potwierdzone ALL

Lokalizacja przy wieży ok. Jedzenie bardzo dobre. Obsługa room service dosyć wolna. Trzeba było się przypominać. To samo wieczorem w restauracji.

Dobra lokalizacja ale bardzo zły serwis hotelu, szczególnie recepcja

Ocena klientów 2.0/5

Arkadiusz Pobyt służbowy - Opinie potwierdzone ALL

Hotel w fajnym miejscu natomiast: okropnie źle zorganizowane windy (chodzą wolno i jest ich za mało), bardzo nieprofesjonalna obsługa na recepcji (gubi sie w tym co ma zrobić, jak wystawić fakturę, zapomina i trzeba powtarzać) oraz złe zorganizowany checkout powoduje ogromne kolejki na recepcji

City break in Paris

Ocena na stronie TripAdvisor 5.0/5

Paul290455 Opinia zatwierdzona w TripAdvisor

Excellent hotel, great location for getting around as it is very close to the metro and also lots to do close by. Would definitely recommend booking a room with a view of the Eiffel Tower. Staff were very friendly and helpful going out of their way to make it an enjoyable stay.

Mixed feelings from various experience

Ocena na stronie TripAdvisor 4.0/5

Palarp Opinia zatwierdzona w TripAdvisor

I have mixed feeling on how to feel or express my experience with Pullman Paris Tour Eiffel. First, before making reservation via Accor app, I have tried to contact the hotel via email (h7229@accor.com) but no reply ever. So I booked the room with the app, and contact again to ask about in-room breakfast and still no reply as well. In total, I have emailed to you 3 times but no reply. On the date on checkin (30-Dec), the front staff is very nice and kind to explain us everything, but when we asked about covid-19 test, we have to go to concierge which on that day, Carl has helped us with the registration. The room was very fantastic and beyond our expectation, we had great time created online content on the balcony and got many engagement. We give 10 of out 10 points for the room. After we took the test at the hotel on 31-Dec, the lab has email us right on 1-Jan. But the problem is that we cannot access the test result with our registered phone number. We have tried all the combination and still failed to access. This cause us a lot of trouble as if we do not show the negative result at the airport, we will not be able to get on the plane and fly back home. We have go back to Pullman 4 times. 1-Jan morning: Concierge have informed us to wait as if the result has not been uploaded yet. (Which we found later that it’s wrong, the result is always there) 1-Jan afternoon: we came back again, another concierge Ian just took note and informed us that the lab is closed and will contact the lab next day. 2-Jan morning: we started to get very worry as we will fly back on that night, Concierge carl said that it is too early (8:00AM), he will tried to contact the lab and inform us back around 10:00PM 2-Jan afternoon: we came back for the last time and the first lady in blue at concierge refuse to help us anything and blame that this is lab’s fault. We started to cry and finally Solene came out and informed us that she has lab’s emergency number. In summary Solene and Alberto have contacted the lab and informed us the correct password in order to access the result. We bursted out into tears and thank them for the support that finally made us be able to board the plane back home. Can you imagine if we cannot open the test result and miss our flight back home? It is emotional and mixed feeling as you can see our story here.

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