Aparthotel Adagio Paris Centre Tour Eiffel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 706

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14 rue du Théatre, 75015 PARYŻ, Francja

Opis

O hotelu

  • Lokalizacja w pobliżu kilku głównych atrakcji turystycznych, w tym Wieży Eiffla

  • Blisko centrum handlowego Beaugrenelle, które jest doskonałym miejscem na zakupy

  • Stanowisko internetowe i darmowa sieć WIFI na terenie całego aparthotelu

  • Bezpłatny wstęp na basen i siłownię

Nasze pokoje

Lokalizacja hotelu

Aparthotel Adagio Paris Centre Tour Eiffel

14 rue du Théatre
75015 PARYŻ
Francja

Pozycja GPS:48.849885, 2.285438

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
W pobliżu obiektu
  • Parking

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 706

Ocena TripAdvisor  3.5/5  Liczba opinii: 2 912

Dobrze zlokalizowany

Ocena klientów 3.5/5

Magdalena Rodziny - Opinie potwierdzone ALL

Hotel bardzo dobrze zlokalizowany. Recepcja jest wąskim gardłem, ponieważ zazwyczaj 2 osoby obsługują a rotacja gości jest bardo duża, więc pozostaje stać w długich kolejkach. Apartamenty wygodne, w bardzo dobrym wyglądzie, za wykąrkiem lazienki. Dość dudzno w pokojach, jakby klimTyzacja była niewydolna. Cały wyjazd jednak został popsuty poprzez niezałatwienie tematu nie działającej zmywarki ( przez 7 dniowy pobyt). W odpowiedzi recepcji i hotelu na rekompensatę tej niedogodności pojawił się uśmiech i odpowiedź „ my nie rekompensujemy”. Odpowiedzi na maila nie było- zero reakcji.

een nachtmerrie van 4 dagen

Ocena na stronie TripAdvisor 1.0/5

R H Rodziny - Opinia zatwierdzona w TripAdvisor

Unfortunately on December 28th on day 3 of our stay was again a nightmare when we returned in the evening. This was for us the limit. The negative highlight of 4 days paid stay in the aparthotel. It was around midnight that we exhausted after a whole day in Paris wanted to take a fresh shower and go to sleep immediately. Unfortunately that was not possible. Already in the hallway to the rooms there was a soggy carpet. This time both rooms 711 and 712 were found very dirty with again a penetrating smell. The floor was littered with unclear excrement and very wet. Our belongings had been touched by unknown persons that had been moved or found dirty and wet in the sink. Again I reported this calamity to the reception. When it turned out that the problem had been known for some time, adagio nevertheless did not hesitate to rent out rooms 711 and 712 in poor condition, without reporting the defects in advance. In doing so, adagio seriously damaged our stay, endangered our health and confronted us with unexpected and undesirable circumstances. If we had been honest, transparent and informed in advance, we would of course not have chosen to stay at adagio aparthotel tour eiffel. Hounded by the situation in which adagio exposed us, we had to move to another place of residence, adagio opera, at around 01.30 in the morning of 29 December. This caused a lot of insecurity and inconvenience for our family. Around 01.50 in the morning I had to find out that there was no parking space at the other Adagio location, so I had to park at Qpark. The new environment was frighteningly quiet and deserted at that time, which was a very unsafe situation for me as a stranger in the area. Now I am also confronted with extra unexpected parking costs in a public parking lot. I now have too much of a headache and am now too sick and tired to map out and present all the damage. We will come back to this. Trusting that we have informed you, Ramesh Hira

Dear Guest, Thank you for taking the time to share your candid feedback. We are deeply sorry to hear about the difficulties you encountered during your stay at our aparthotel. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. The issues you described with the room conditions and cleanliness are not representative of our usual high standards. At Adagio Paris Centre Tour Eiffel, we pride ourselves on maintaining 375 luxury apartments, ranging from studios to 3-room apartments, all designed to provide a comfortable stay for our guests. We understand your frustration regarding the room's condition. Our goal is always to provide clear and honest communication to our guests. We are reviewing our procedures to ensure that such situations are promptly addressed and communicated in the future. The inconvenience caused by the relocation to another property late at night is regrettable, and we apologize for the stress this may have caused you and your family. Regarding the parking situation, we regret that this information was not properly communicated to you during your relocation. Your safety is of utmost importance to us, and we are sorry you felt unsafe in the new environment. We have security personnel and CCTV cameras in place at our properties to ensure guest safety, and we will review our protocols to enhance the sense of security for all our guests, especially during late-night check-ins. We truly hope you will give us another opportunity to serve you better in the future and demonstrate our commitment to providing an exceptional stay. Happy New Year, Elie El Hayek, General Manager

Mediocre accommodation in a great location

Ocena na stronie TripAdvisor 3.0/5

Renita M Rodziny - Opinia zatwierdzona w TripAdvisor

A modest hotel in a great location, we used Charles Michel Metro daily, and the local eats are simple and some reasonable prices around. Though some cafes like Cafe Beaugrenelle do not welcome tourists for coffee and sweets, seems only acceptable for locals. Quite discrminative and disappointing. Hotel is a bit tired, and amenities are not well maintained. Showers over bath are ok with leaks through the half glass partition. Laundrette machines are not maintained, and not all were working. Only accepted coins when notes shown as accepted and front desk do not provide change, it is up to the guest to find coins from elsewhere for non working machines in the hotel. Front desk service was average and only did check in check out service mostly. No room service for 6 nights stay and no one answers front desk phone so you have to go to front desk to replenish towels, toilet paper and tissues. , etc yourself. Front reception is in a bad location and often crowded. Smokers right at the entrance, so smoke goes into entry waiting area. Views of the Eiffel Tower were good but there was a tall white chimney like 40 storey tall immediately in front of it and is a bit of distraction to the tower view. Would consider other options around such a high nightly room rate.

Dear Renita, Thank you for sharing your feedback with us. We are pleased that you found our aparthotel's location convenient and enjoyed the local dining options. The access to the Charles Michel Metro and the variety of eateries in our vicinity indeed make for an excellent stay. However, we regret to learn that the condition of our aparthotel did not meet your expectations. We understand the importance of well-maintained amenities, and we apologize for the inconvenience caused by the laundrette machines. Regarding your interaction with the front desk service team, we will follow up on this with our team to ensure that our service is seamless in the future. Moreover, we apologize for the unwelcoming reception location and the discomfort you felt due to the presence of smokers at the entrance. Our guest's comfort is our priority, and we take your remarks seriously. As is standard for establishments of our type, a weekly cleaning service is included for longer stays and guests can arrange additional cleaning, if desired, for a small fee. Nevertheless, we are delighted that you enjoyed the views of the Eiffel Tower from our aparthotel. The panoramic views of Paris and its monuments are indeed one of the highlights that we pride ourselves on. We are disheartened to hear that your experience was impacted by the exterior obstruction, but we hope that the charm of the cityscape was still a memorable aspect of your stay. We hope that you will consider staying with us again in the future for a more satisfying experience. Best regards, Elie El Hayek, General Manager

Disappointed

Ocena na stronie TripAdvisor 1.0/5

Joanne B Couples - Opinia zatwierdzona w TripAdvisor

We booked here as we wanted to use the fitness room facilities, and these were closed for the 3 nights we stayed here. When asked when they would be open, staff member said they did not know, nor did they try to find out for us! Then, we wanted to use the laundry facilities. However, they only took cash/coins to use the hotel laundry. We asked if we could pay them by card, and they could give us tokens/coins as we had no cash, they said it was *impossible". Very unhelpful staff. Unable to get room cleaned more than weekly.

Dear Joanne, Thank you for taking the time to share your review. We are sorry to hear that your stay did not live up to your expectations. Our amenities are an important part of the guest experience, and we regret any inconvenience experienced regarding the availability of the fitness facilities. Moreover, we acknowledge your concerns as it relates to the laundry facilities and the necessity for cash payments. We aim to provide convenient services and we appreciate your feedback. Regarding the interaction with our team, we apologize if you felt that the service was not helpful or proactive. Providing responsive and caring customer service is crucial to us, and it seems we fell short in this instance. Finally, while our apartments are designed with self-catering in mind and include weekly housekeeping; we appreciate that you would have preferred more frequent cleaning services and we're sorry for any misunderstanding regarding the availability of additional housekeeping options. We hope to have the pleasure of welcoming you again. Season's Greetings, Elie El Hayek, General Manager

Visit to Paris

Ocena na stronie TripAdvisor 5.0/5

maria r Opinia zatwierdzona w TripAdvisor

The area where the hotel was located was perfect. It was near to restaurants, stores, pharmacies and churches. The room was very clean and comfortable. It provided everything you could possibly need from a large walk in shower to a kitchenette with a refrigerator and equipment to make tea or coffee. I was most impressed with Salwah, the front desk person, who helped as with everything from providing suggestions of places to visit to writing down directions to take mass transportation. She made our stay very pleasant. Her ability to communicate in English fluently facilitated all interactions. This was very comforting in a foreign country.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 749 Liczba opinii 9.3/10 Lokalizacja
  • 2 613 Liczba opinii 6.3/10 Pokój
  • 1 508 Liczba opinii 5.9/10 Obsługa
  • 58 Liczba opinii 5.4/10 Internet
  • 1 282 Liczba opinii 5/10 Komfort
  • 775 Liczba opinii 5.3/10 Czystość
  • 681 Liczba opinii 3.8/10 Udogodnienia
  • 382 Liczba opinii 5.5/10 Śniadanie

Zarządzane przez Trustyou

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