We stayed at privilege room and the it was nice room. All receptionist except Erwin are not so kind. Exceptionally the chinese is not understanding us and not helped even her manager too. Even though we stayed 2 people in the room, they gave us a free drink voucher for one.And we asked for both of us,they were very rude. Only the room was ok in this hotel and we were not so happy at all,we would not consider staying again...

This hotel is fantastic! Great staff and location. The room was perfect, not too small. The amenities were also great. This was our first time in Paris and it won’t be our last. The metro is right infront of hotel, you can’t hear it. The Eiffel Tower is walking distance too.

Hotel is located in a working class neighborhood within walking distance to the Eiffel Tower. It is a small hotel, clean and quiet. The service at the front desk was very helpful and professional. The restaurant is practically non existent, but there are many option right outside the hotel doors. They offer a buffet breakfast a little overpriced for what was being offered and stop promptly at 10:00AM. Housekeeping was a little bumpy the first couple of days, but fine after that. The rooms are a little small but work for its intended purpose.

opisany widok na wieze to w rzeczywistości tylko sam szczyt.

Absolutely no Platinum member recognition. Very impersonal checkin, pathetic welcome gift, even not delivered to the room, no welcome note. Standard room we had on first night very basic and small. On second day I asked for an upgrade. Receptionist didn't notice my Platinum level and tried to ask for extra charge. Finally upgrade granted, just one level up. Privillage room much better and larger. It seems that in 4 star hotel proper bar and restaurant should be available. Unfortunately there is only kind of bar service performed by receptionist like in 2 star Ibis hotels. When I wanted to have a welcome drink I waited long and nobody came to service. When I went to reception ladies were having fun and laughs at the back. I asked for service. It took several minutes before someone came, even though there were no clients at the reception. I asked for white wine. I got in unacceptable room temperature. Breakfast choice limited, but tasty. Even though hotel is advertised and sold as air conditioned it was switched off and it was hot in the room. Hotel didn't e-mail an invoice after left hotel. Two days later I asked for issuing it as per my request in the reservation. It was issued to different data that I provided in the reservation.