Hotel Mercure Paris Centre Tour Eiffel

After spending 5 nights at this hotel, I can well and truly say we will not be returning! The hotel room is very basic for what you pay, the bathroom smells, not very clean, yellow stains on the mattress! The sheets are not fitted, so you wake up with them all over the place! Carpets are dirty, had to ask reception twice for our rooms to be cleaned and more toilet paper, as this had not been stocked/cleaned for 3 days! One day we decided to have breakfast at our hotel which cost EUR 39, for 2 people, absolutely shocking breakfast, again very minimal, dirty plates, and generally overpriced for what it was! My advice would be to go to the boulangerie up the road, as you will not be disappointed! Personal experience of mine, I suffered severe toothache whilst on holiday, after long consideration and talking to a local pharmacist I decided it was best to go the hospital to try and get some antibiotics! So we went to our hotel reception for advice, the receptionist (his name was Morlam) repeatedly told me not to go to various hospitals/dental clinics as they would be very expensive! Whilst this was helpful I found it quite patronising and quite frankly a bit rude as I just wanted to go to an emergency room! Eventually he referred me to Vaugirard Hospital (AP-HP), so my partner and I headed there after taking his advice. The drive was around 25 minutes from the hotel, when we arrived, the hospital looked very dark and quite haunting with screaming coming from the hospital rooms. My partner and I looked at each other, and knew that it didn’t feel right. We went into the reception and was quickly advised that we were not at the correct place, and that it was a psychiatric hospital!!! How did the hotel receptionist get this so wrong?! This should be part of hotel staff training to advise tourists where an emergency room is, surely!! We were then advised of another hospital, who were also unable to help us but referred us to a dental emergency room, by the time we got there it was around 22:30, and I was seen by a dentist by 22:45, who prescribed me antibiotics and strong painkillers! So thankful to this dentist as it managed to settle the pain for the rest of my stay in Paris! Overall the hotel wasn’t great, and we were very disappointed with our stay!

This hotel is rated as a 4 star but it is absolutely not! They advertise AC, but they do not have AC. In fact, there was a fan in my closet so I know the AC is turned off (not controlled in the room) or has not been working for some time. The fan vents in the bathrooms are filthy and need to be cleaned. The carpets were stained in my room. Possibly dog urine as they are pet friendly. The toilet area (water closet) smells like urine. As I said- not a 4 star!! The Pullman next store which is also owned by Accor looked nice…

This was a very safe, nice place to stay. Our room was really nice with partial view of the Eiffel Tower. Everything worked great , including the AC , the mini fridge and the shower. Great location , minutes from the Eiffel tower, champs de mars and restaurants . The stuff was very friendly, polite and helpful. I highly recommend this hotel !

A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Chez Ribe is a good cafe which is close to the Mercure Paris Centre Tour Eiffel.

5 minute walk to the Eiffel Tower. Convenient location to the metro, buses, and markets. Plenty of restaurants and cafes nearby. We didn't spend too much time in the hotel only to rest and sleep. Check in time took longer than I would prefer but were treated with courtesy. Booked 2 rooms both with view of the Eiffel Tower. I called for extra towels and were delivered promptly. The 2nd room ordered towels but it was never delivered so service was inconsistent. Air condition worked well and good WIFI. Overall good experience at the hotel. I would stay here again.