Sofitel Paris Baltimore Tour Eiffel 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 816

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88 Bis Avenue Kleber, 75116 PARYŻ, Francja

Opis

O hotelu

  • Doskonała lokalizacja w pobliżu Trocadéro

  • Apartament z widokiem na Wieżę Eiffla

  • Pokaz sztuki kulinarnej

  • Do swojego posiłku wybierz doskonałe wino prosto z naszej piwnicy.

  • Restauracja Lordy's Paris Club

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Lokalizacja hotelu

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 PARYŻ
Francja

Pozycja GPS:48.866381, 2.289507

Telefon
Faks +33 1 44 34 54 44

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 816

Ocena TripAdvisor  4.5/5  Liczba opinii: 840

Certyfikat Doskonałości 2025

An Excellent Stay

Ocena na stronie TripAdvisor 5.0/5

JohnnyBB2025 Couples - Opinia zatwierdzona w TripAdvisor

The stay at Sofitel Paris Baltimore Tour Eiffel was fantastique! My spouse and I enjoyed the hotel's excellent hospitality throughout our stay. The exquisite customer service started before we arrived at the hotel when I was in communication with Carmela from the hotel's Guest Relations, who fully accommodated us regarding our room requests. Carmela offered her assistance with grace and impeccability. When we arrived at the hotel, we were welcomed by Carmela and Audrey from the hotel's guest relations. Both Carmela and Audrey showed an outstanding level of professionalism that we like to see when we travel, and they created a great initial impression of the beautiful hotel. The hotel, a former mansion, truly stands beautifully tucked away in the Arrondissement 16 within walking distance of the Arc de Triomphe and the Eiffel Tower. We loved everything about the hotel; our room was lovely, all amenities were exceptional, and the customer service was impeccable. We also want to thank the hotel's housekeeping staff for presenting an impeccably clean room every time we asked for housekeeping services; nothing is more wonderful than returning to a sparkly clean room after a day of discovering beautiful Paris. We would like to thank Soazig, Guest Relations Officer, and Carmela for the beautiful gift we found in our room on behalf of the hotel. The gift truly touched our hearts and was another testimony of the warm and welcoming hospitality the hotel offered us. Thank you again! We ate all our meals throughout our stay at the hotel: breakfast at Lordy's Paris Club and room service. We were blessed to meet many extraordinary hotel employees throughout our culinary experience: the restaurant host or hostess, the serving staff servers, and the room service attendants. Many thanks to the Chef(s) and their team who contributed to an outstanding culinary experience! Overall, we experienced a wonderful stay with exquisite hospitality and customer service! Thank you!

Dear Johnny, Thank you for your magnifique feedback regarding your recent stay at Sofitel Paris Baltimore Tour Eiffel. We are delighted to hear that you and your spouse enjoyed an excellent parisian experience, and we truly appreciate your kind words about our team, especially Carmela and Audray from Guest Relations. Their dedication to providing exceptional service is a cornerstone of our hospitality ethos. It brings us immense joy to know that our accommodations and amenities met your expectations, and that the cleanliness of your room contributed positively to your stay. Our housekeeping team takes great pride in maintaining high standards, and your recognition will certainly motivate them. We are also thrilled that you enjoyed your culinary experiences at Lordy's Paris Club and through our room service. Our chef Damien Gomes strive to deliver outstanding dishes, and your compliments will be shared. Thank you once again for choosing us, and we look forward to welcoming you back for another memorable stay in Paris. Best regards, Adrien Falémé Director of Operations Sofitel Paris Baltimore Tour Eiffel

Great customer service (thanks Nayeem!)

Ocena na stronie TripAdvisor 5.0/5

Resort58906751208 Opinia zatwierdzona w TripAdvisor

I had an AMAZING time there. The customer service was outstanding (espeically front desk attendant Nayeem!). It was the marathon so buys but everyone was super nice. I recommend using AMEX to book if you have it as you get all the perks. Great location!

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated our customer service, especially from Nayeem. We look forward to welcoming you back soon in the City of Light! Best regards, Sofitel Paris Baltimore Tour Eiffel

Excellent service quality but room below average

Ocena na stronie TripAdvisor 4.0/5

teohj0911 Couples - Opinia zatwierdzona w TripAdvisor

Guest relation officer Audray was superb, from the finest details and her service was superb. It’s really lucky that she provided such a good experience for me and my wifes anniversary that it shadowed how small and overpriced the rooms are, with bad views. I was supposed to be given an upgrade but wasn’t offered despite booking thru a luxury app. In short, really excellent service, attention to details and going the extra mile but disappointing rooms, no view , super small and not value for money for the price I am paying for. Also kudos to porter Wenceslas for his very friendly service and help which make our stay better and memorable

Dear Harry, Thank you for taking the time to share your experience regarding your recent stay with us. We are truly delighted to hear that our Guest Relations Officer, Audray, and our porter, Wenceslas, provided you with exceptional service during your anniversary celebration. Your kind words will be shared with them, as they strive to create memorable experiences for our guests. However, we regret to learn that the accommodations did not meet your expectations. We continually assess our offerings, and I appreciate your feedback regarding the room size and views. Regarding the upgrade, we aim to provide these benefits to our guests when available, and I apologize for any oversight during your stay. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future in the City of Light. Best regards, Sofitel Paris Baltimore Tour Eiffel

A Flawless Stay During an Extraordinary Time

Ocena na stronie TripAdvisor 5.0/5

shiftyryder Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I had the privilege of staying at the Sofitel Baltimore Paris during one of the most intense moments in the hotel’s and city’s history—the Paris Olympics. Despite the incredible pressure of the event, the staff made everything feel effortless. You would never have known they were under duress; the service was simply perfect. Our group was large, complex, and certainly not the easiest to accommodate, yet the entire team welcomed us with open arms. We essentially took over the hotel, with unique working hours, challenging schedules, and constantly moving parts—and nothing was ever too much trouble. They adapted seamlessly to our needs and made it feel like home from day one. We were genuinely sad to leave, and we can’t wait to return. A truly world-class experience from a world-class team.

Dear Shiftyryder, Thank you for your wonderful feedback regarding your recent stay with us during such an extraordinary time as the Paris Olympics. We are delighted to hear that our team was able to provide you with a seamless and enjoyable experience despite the complexities of the event. It is our utmost priority to ensure that every guest feels welcomed and catered to, and we are thrilled that our staff could adapt to your group's unique needs and schedules. Your kind words about their dedication and professionalism truly reflect the commitment we strive for at Sofitel Paris Baltimore Tour Eiffel. We sincerely appreciate your sentiments and look forward to welcoming you back for another memorable stay in the future. Best regards, Sofitel Paris Baltimore Tour Eiffel

Decent stay in Paris--just wish I spoke French.

Ocena na stronie TripAdvisor 4.0/5

monicasaxena Opinia zatwierdzona w TripAdvisor

We booked 2 rooms for our spring break trip to Paris in March 2025. We tried to communicate with the hotel to request adjoining rooms or rooms nearby each other before we arrived, but when we checked into the hotel there was a significant language barrier and the front desk staff did not seem to understand our request. We had 2 rooms that were on different floors, unfortunately and when we tried to get moved the next day, they could not accommodate this request. The rooms were probably the most spacious rooms we've ever had in Europe and the Bulgari toiletries were a nice touch. The staff at the hotel are not very hospitable, but I think that since this was across the board, it may have been cultural/related to the language barrier. I don't think I would recommend this hotel to other families visiting Paris for the first time--the concierge was downright rude at times. My 8-year old daughter left her smart watch on the nightstand when we checked out, and my husband, who speaks some French, tried to request it be mailed to us at our charge, but didn't get a response. Luckily, our friends visited Paris the following week and they speak French so they were able to pick it up for us.

Dear Monica, Thank you for sharing your experience from your recent stay at our hotel. We are pleased to hear that you enjoyed the spaciousness of your rooms and appreciated the Bulgari toiletries. However, we sincerely apologize for the challenges you faced with communication. We understand how important it is for guests to have their requests accommodated, and we regret any inconvenience caused by the language barrier during your check-in. We strive to provide a welcoming atmosphere, and we are sorry to hear that you found the service to be less than hospitable. Please be assured that we take your feedback seriously as it helps us improve our guest experience. Regarding the lost item, we encourage all guests to report such matters directly to our staff, and we regret any delays in addressing this. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Best regards, Sofitel Paris Baltimore Tour Eiffel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 401 Liczba opinii 9.8/10 Lokalizacja
  • 495 Liczba opinii 6.8/10 Pokój
  • 731 Liczba opinii 9.3/10 Obsługa
  • 167 Liczba opinii 8.7/10 Śniadanie
  • 135 Liczba opinii 6.6/10 Czystość
  • 60 Liczba opinii 9.4/10 Napoje

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