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فندق ميوز بانكوك لانغسوان - إم غاليري 5 نجوم

ملاحظة أراء العملاء 4.6/5 8,542 أراء

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خدمات الفندق الإضافية

  • موقع مركزي، على بعد دقائق قليلة سيرًا على الأقدام من محطة BTS Skytrain، خدمة tuk-tuk المجانية

  • 174 غرفة فاخرة مستوحاة من العصر الذهبي لعصر راما الخامس للسفر في تايلاند

  • 5 مطاعم وبارات بما في ذلك Speakeasy (سبياكياسي)، أحد أرقى حانات المدينة على السطح

  • خدمه إنترنت WIFI مجانية وعالية السرعة في كل الغرف والمناطق العامة

  • سهولة الوصول إلى أفضل تسوق في البلدة: السفارة المركزية، سيام باراغون وسينترالورلد، MBK (مبك)

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السيارات
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • مجالسة الأطفال عند الطلب (قريب) ادفع
  • مكيّف الهواء
  • حافلة نقل خاصة بالمطار ادفع
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • التنظيف الجاف / كيّ الملابس ادفع
  • صرف العملة
  • حامل الأمتعة
  • الاستعلامات
الترفيه والأنشطة
  • حمّام السباحة
  • مركز اللياقة
  • الرفاهية
  • مجالسة الأطفال عند الطلب (قريب) ادفع
خدمة الطعام
  • الفطور ادفع
  • مطاعممطاعم 2
  • بارات 4
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات5
  • مركز أعمال الخدمة الذاتية
  • توفر خدمة النسخ/الطباعة

موقع الفندق

فندق ميوز بانكوك لانغسوان - إم غاليري

55/555 Langsuan Road
Lumpini, Pathumwan
Bangkok
10330 بانكوك
تايلاند

الهاتف: +6626304000

الفاكس: (+66)2/6304002

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • BTS Chitlom :  Sukhumvit Line Chitlom (E1)

  • BTS Ratchadamri :  Silom Line Ratchadamri (S1)

  • بالطائرة

    DON MUANG DOMESTIC AIRPORT عند 21كم / 13 ميل - ذهاب وإياب مدفوع

  • بالطائرة

    SUVARNABHUMI عند 35كم / 21.75 ميل - ذهاب وإياب مدفوع

  • بالقطار

    BTS CHIT LOM عند 0.4كم / 0.25 ميل

  • بالقطار

    BTS RAJCHADAMRI (S1) عند 0.7كم / 0.43 ميل

نظام تحديد المواقع العالمي (GPS):13.74006, 100.543385

الإقامات المتوفرة لدينا

يشمل فندق ميوز 174 غرفةً وجناحًا وتعكس تصاميمه الداخلية وديكوره التفاعل بين التصاميم الأوروبية الكلاسيكية والزخرفات الآسيوية. تشمل كلّ الغرف بارًا داخليًا، مساحة عمل، أجهزة تلفزيون بشاشات مسطّحة تبثّ 65 قناةً عبر جهاز IPTV، اتصال إنترنت سلكي ولاسلكي، قاعدة شحن جهاز iPod، مستلزمات ممتازة لتحضير القهوة والشاي.

مطاعمنا وباراتنا

MEDICI KITCHEN & BAR

نوع المطبخ: إيطالي

A dining experience that is cosmopolitan and yet based on Italian cuisine fundamentals set against a seductive mix of neo-industrial design with modern lines and surfaces with rustic elements such as brick walls, wooden casks and a BBQ spit.

BABETTE'S THE STEAKHOUSE BANGKOK

نوع المطبخ: عالمي

An intimate 1920s-style eatery at award-winning Hotel Muse Bangkok, serving the best steaks in Bangkok against a glittering city backdrop: introducing Babette's, The Steakhouse Bangkok.

BLIND PIG AT THE SPEAKEASY

Blind Pig عبارة عن لاونج هادئ واقع ضمن بار The Speakeasy الشهير وهو يتيح لك فرصة الاستمتاع بأجود أنواع الورق ومختلف أنواع المشروبات الروحية البنية اللون.

الصورة غير التعاقدية

  • الإثنين مغلق
  • الثلاثاء مغلق
  • الأربعاء مغلق
  • الخميس مغلق
  • الجمعة مغلق
  • السبت مغلق
  • الأحد مغلق

LE SALON

يتغير مطعم Le Salon معك طوال النهار؛ لا في خيارات قائمة الطعام فحسب، بل في الأجواء أيضًا. إلى جانب وجبات الإفطار الشهية وأطباق الغداء، ينتظرك هذا المطعم لتناول أنواع الشاي التقليدية في فترة بعد الظهر، أو لقضاء أمسية مميزة أثناء احتساء المارتيني أو النبيذ.

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

THE SPEAKEASY

يجمع مطعم The Speakeasy بين مفهوم المأكولات والمشروبات العالمية واللمسات الآسيوية. ترتكز قائمة الطعام على مجموعة من أجود أنواع النبيذ والمشروبات الروحية في حين تُقدَّم مقبلات التاباس الشهية إلى النزلاء أثناء مشاهدتهم عرض ترفيهي ذات مستوى عالمي.

الصورة غير التعاقدية

  • الإثنين مغلق
  • الثلاثاء مغلق
  • الأربعاء مغلق
  • الخميس مغلق
  • الجمعة مغلق
  • السبت مغلق
  • الأحد مغلق

WET BAR

مكان صغير ولكن تأثيره كبير. يقدّم Wet Bar مأكولات ومشروبات منعشة بجانب حوض السباحة ويطل على أفق وسط مدينة بانكوك. تشمل قائمة الطعام أطباقًا باعثة على الراحة بالإضافة إلى مجموعة واسعة من المشروبات المميزة بما فيها مشروبات عصير الفاكهة الطازجة.

الصورة غير التعاقدية

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 5

  • أقصى حجم: 293 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 80 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 10 أشخاص

تعرّف على المزيد

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فندق ميوز بانكوك لانغسوان - إم غاليري‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.6/5

8,542 أراء

تقييم TripAdvisor 4.5/5

4,316 أراء

2021 شهادة الامتياز من موقع TripAdvisor
2021 شهادة تميّز

Happy & Safe

ملاحظة Tripadvisor 5.0/5

ohm008 16/04/2021 تقييم TripAdvisor المعتمد

Staff are very attentive. Bed is very big, kids love it and room is clean. During breakfast, staff are very helpful.Rooftop bar is so beautiful. There are a lot of drinks to choose from. The hotel is located in the center of the city with easy access.

Dear Ohm008, Thank you for choosing the Hotel Muse Bangkok once again and we really appreciate you for taking the time to share with us, your kind thoughts. It's a thrill to learn that you have had such an amazing time with us and you've enjoyed the property's amazing location and of course warm and welcoming service - I'll be sure to mention your kind comments too. Furthermore, I am also happy to hear that the room cleanliness was up to your standard and met your expectations. We'd love to have the opportunity to welcome you once again and would be glad to assist with any future reservations. We cannot be M_se without “U”. Sincerely, Jean-Louis Barc General Manager

Beautiful room, very professional staff, nice decoration

ملاحظة Tripadvisor 5.0/5

Maps44133257224 Friends getaway - 19/02/2021 تقييم TripAdvisor المعتمد

This hotel has really a charm due to his nice and tasty decoration.The service is perfect. However many TV foreign channels were not operative (Is it due to cost control?). The Duplex suite is very well designed , with large bathroom and living area.

Dear Maps44133257224, Thank you for choosing the Hotel Muse Bangkok for your recent stay. I appreciate in hearing your comments and happy that you generally enjoyed a good stay and liked the facilities and services. Thank you for highlighting the appreciation for the service provided the team and acknowledging their levels of service ensuring you had a very comfortable stay. I also have taken note on the areas you felt we could make some further improvements and this will assist us greatly with training and motivating our team to provide an even better experience for future stays. We thank you for sharing your comments and hope we may have an opportunity to welcome you back again in the future for another memorable stay. Sincerely, Jean-Louis Barc General Manager

Great & Nice Hotel

ملاحظة Tripadvisor 5.0/5

Supaneeenjoy Couples - 18/02/2021 تقييم TripAdvisor المعتمد

The hotel was Great boutique hotel in the city center. The room is very nice decoration. Check-in smooth and staff friendly, good services mind and helpful. Location was good near BTS Chidlom station. Breakfast very good and we are so full.

Dear Supaneeenjoy, Thank you very much for your recent stay at the Hotel Muse Bangkok and we really appreciate you taking the time to share your feedback with us on Trip Advisor. I am pleased to hear that you enjoyed a good stay and like the spacious and comfortable room and found our team to be both friendly and helpful. Thank you for recognizing the efficient service you experienced upon check in. We are also pleased to hear you found our location to be convenient with close proximity to the sky train stations. I appreciate in hearing your comments and will share your feedback with our team, we look forward to an opportunity to welcome you back to the Hotel Muse once again in the near future. We cannot be M_se without “U”. Sincerely, Jean-Louis Barc General Manager

All in all a good hotel

ملاحظة Tripadvisor 4.0/5

piem1951 15/02/2021 تقييم TripAdvisor المعتمد

I cannot say anything negative about this hotel in principle. For me personally it was too dark, you always had the feeling that you were in a poorly lit cave. The only thing I criticize is the breakfast. Absolutely unacceptable for this class of hotel, the selection was pathetic, nothing really healthy, no bread, although there was very good bread in the in-house restaurant, it is absolutely a mystery to me why you don't get that served at breakfast, I suspect that they don't think further.

Dear Piem1951, Thank you for choosing Hotel Muse Bangkok for your recent stay. We really appreciate you taking the time to share your feedback with us on Trip Advisor. We hope you had a relaxing and wonderful time with us and you got to enjoy all the facilities and service. We are disappointed to hear that you found our breakfast unsatisfactory and we will share your comment with our chefs to come up with more choices to add during breakfast. We appreciate your ratings, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Jean-Louis Barc General Manager

an excellent stay as always

ملاحظة Tripadvisor 5.0/5

ccmichs 26/03/2020 تقييم TripAdvisor المعتمد

I stayed with the Muse for three times already and it is always as good as it should be. Thank you for the welcoming smiles and helpfulness from the Front Desk, Concierge, room service, the restaurants and housekeeping. We were moved for every gesture and friendliness from all of you. The room was clean and neat, the breakfast was fantastic and the Italian restaurant was perfect with good prices. Looking forward to my next stay with you.

Dear ccmichs, Thank you for choosing Hotel Muse Bangkok once again and we really appreciate your continued loyalty, we also thank you for taking the time to share your detailed feedback with us and this is very important for us to receive. We are pleased to hear that you had a very good stay and really liked our service and found our team to be both friendly and helpful. They are all very excited to read your comments and feel very motivated, thank you for recognizing and highlighting their service It has been wonderful having you stay with us and we look forward to welcoming you back in the near future for another great stay. We cannot be M_se without “U”. Sincerely, Jean-Louis Barc General Manager

Excellent Stay

ملاحظة Tripadvisor 5.0/5

normandc695 08/03/2020 تقييم TripAdvisor المعتمد

Stayed 4 nights at this hotel recently from february 25th to the 29th. Arrived very early at 08h30am after a 24 hour flight. Even at this very early arrival, they had a room ready for us which was well appreciated. But unfortunately the room on the 10th floor had a very unpleasant musty smell probably due to moist and mildew. After a short rest we complained to the reception and were immediately upgraded to an executive room on the 22nd floor with a terrific view which was great. The hotel is well located right downtown. Breakfasts are outstanding with multiple choices and the service throughout the hotel is excellent. One of the remarquable advantage at this hotel my wife and I found was the happy hour from 16h30 to 18h30 everyday at the rooftop bar on the 24th floor with complimentary delicious canapés and unlimited free alcoholic beverages ( beer, wines, cocktails, spirits ) from a designated list. All this for 2 full hours. Never seen before! The food at the restaurants is excellent. Although the prices for dinner are quite high. As others have noted the pool area is in fact very small. As also noted by others the overall ambiance is rather dark especially in the lobby area. In fact there is practically no real lobby area in this hotel which is rather odd for a 5 star hotel. Another negative aspect is that we received very little information if any about hotel services and amenities upon check in, different restaurants, pool area etc. Neither did we found any information inside our room either that we usually find in hotel rooms, restaurant menus, available bars etc. Everything had to discovered by ourselves by asking at the reception desk. In short the real asset of this hotel is its location, its comfort, its excellents breakfasts and its generous happy hour.

Dear Normand c, Thank you for choosing the Hotel Muse Bangkok once again and Thank you very much for your review and I was delighted to read how much you enjoyed your time with us. It was fantastic to read you've not only enjoyed the warm hospitality from our associates but also the wonderful amenities, location, you also enjoyed the food and beverage served especially during cocktails and breakfast spread the hotel has to offer. I will share your kind compliments with the team as I know your feedback will motivate us all even further as we continuously strive to provide excellence in our service. Please rest assured, we will motivate the staffs to further improve on the areas that you have helped to point out to us. We thank you for choosing to stay with us once again and we look forward to welcoming you back in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager

Short getaway surprise.

ملاحظة Tripadvisor 4.0/5

kimhuatseah 22/01/2020 تقييم TripAdvisor المعتمد

Excellent location and close to all the big malls and F&Bs. Wonderful services and facilities. The inhouse restaurants are top class. Short walk to metro. The lightings is not enough for me but I guess this has to do with the hotel's theme.

Dear Kimhuatseah, Thank you for choosing Hotel Muse Bangkok Langsuan and we really appreciate you taking the time to share your feedback with us on your recent trip on Trip Advisor. It is nice to hear the location of our hotel was suitable and allowed you to enjoy Bangkok city. We are pleased to hear that you experienced a very pleasant stay and enjoyed the wonderful services and hotel facilities as well as the delicious food offerings from our food & beverage outlets. It is always a pleasure to receive positive feedback and I will share your comments with our team. Your feedback will definitely encourage and motivate all our team and we look forward to an opportunity to welcome you back to the Hotel Muse in the near future. Sincerely, Jean-Louis Barc General Manager

Fantastic service and very comfortable

ملاحظة Tripadvisor 5.0/5

wanderlustcass Couples - 02/01/2020 تقييم TripAdvisor المعتمد

Stayed at the Hotel Muse at the start and end of our honeymoon and could not fault the service. Rooms were very comfortable. Loved the rooftop Speakeasy bar and had a lovely dinner in the Medici restaurant. The rooftop pool was great too!

Dear Wanderlustcass, Warm greetings from Hotel Muse Bangkok! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. We are glad to hear that you had a very pleasant stay and that you enjoyed the comfortable bed as well as the beautiful view from our Rooftop bar and a wonderful dinner at Medici Kitchen & Bar. We are truly encouraged by your ratings and rest assured, we will continue to strive to provide our service excellence at all times. My appreciation once again for taking the time to provide us with your feedback and we look forward to welcoming you back. We cannot be M_se without 'U". Sincerely, Jean-Louis Barc General Manager

Check In Issues

ملاحظة Tripadvisor 3.0/5

henster17 Couples - 01/01/2020 تقييم TripAdvisor المعتمد

Whilst as always, the actual hotel environment was good, I was disappointed with the check in and status recognition. For some reason, the hotel regarded me as a Gold Accor member though I am Platinum. It meant the Platinum benefits were not automatically provided until I asked, twice! Also, having booked the Babette's for dinner, was not informed the top floor bar was closed for a wedding. Would have booked elsewhere. Also, not sure if it was because of the wedding or just lack of staff but service at dinner was slow. I had to get the bottle of wine from side table to pour myself.

Dear henster17, Thank you for your recent visit to the Hotel Muse Bangkok Langsuan and we really appreciate in hearing your comments for your stay and your continued loyalty. I am very sorry to hear of the shortfalls you experienced and thank you for highlighting these issues to my attention. We are very disappointed to hear of the shortfalls you experienced with our reception and the slow service during dinner as we do put much effort and focus into training our staffs to provide service at a standard we have set. I am sorry for the inconvenience this must have caused you and we did not perform well enough on this occasion. We do appreciate your feedback, I assure you that we will continue to address the points you have raised and hope in the future you may be able to consider us again and allow us the opportunity to serve you better in the future. Sincerely, Jean-Louis Barc General Manager

Gloomy hotel

ملاحظة Tripadvisor 3.0/5

686isabelleb Business - 27/12/2019 تقييم TripAdvisor المعتمد

The moment you enter the hotel, darkness envelopes you. The furniture, the walls, the lights, everything is held in very dark colours! Although it is bright sunshine outside one has the impression to be at night. The impression of being in "prison" creeps up. The quality of food in the Italian restaurant is very good.

Dear 686isabelleb, Warm greetings from Hotel Muse Bangkok Langsuan! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. We are glad to hear that you enjoyed the food and beverage offerings from Medici Kitchen and Bar. We are truly encouraged by your ratings and rest assured, we will continue to strive to provide our service excellence at all times. We do apologies for any dissatisfaction for our hotel design and atmosphere which does not give you a unique feeling. Although this experience has left a very bad impression for you, we hope you will give us a chance to serve you better in the future. Sincerely, Jean-Louis Barc General Manager

Best stay at the flagship mgallery

ملاحظة Tripadvisor 5.0/5

Daydream15564947693 Solo travel - 04/12/2019 تقييم TripAdvisor المعتمد

It was a two nights stay, but I wish I could stay longer. Food outlets are fantastic in taste, and so as the ambience of this unique American chic premise. I also liked the magazine selection of the hotel. The only bad thing about the property was its breakfast location. Please consider using the B1 restaurant also as the breakfast outlet.

Dear Daydream15564947693, Thank you for choosing the Hotel Muse Bangkok Langsuan once again and we really you for taking the time to share your detailed feedback with us on Trip Advisor, most interesting to hear your suggestions, thank you. We are pleased to hear that you generally had a pleasant stay and enjoyed the level of service and facilities, I will share your compliments with all our team and your feedback is most welcome. Thank you for your feedback and we look forward to an opportunity to welcome you back in the near future for another great stay. Sincerely, Jean-Louis Barc

Impeccable stay

ملاحظة Tripadvisor 5.0/5

Thai_tourist_2010 Couples - 30/11/2019 تقييم TripAdvisor المعتمد

My wife and I originally booked a Nimman Suite but on arrival the guest relations manager kindly and unexpectedly upgraded us to the Paranim Penthouse which was the largest hotel suite we have ever stayed in. The Penthouse was well-equipped, very clean and also boasted a small kitchenette which came in very useful during our stay. The hotel is a short walk from Sukhumvit and Chit Lom BTS station with 7-Eleven and Lawson 108 convenience stores nearby the hotel. The hotel's happy hour on the 24th floor provided a very relaxing atmosphere and the nibbles and array of drinks was astonishingly good. What really sets this hotel apart is the amazing level of service by the staff and each and everyone of them were a credit to the Accor brand. My wife and I very much look forward to returning to Hotel Muse in the future.

Dear Thai_tourist_2010, We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan. I am glad to hear that you are happy with the room upgrade and location. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing you experience and we look forward to welcoming you back to Hotel Muse once again for another pleasant stay. Sincerely, Jean-Louis Barc General Manager
ملاحظة أراء العملاء 3.5/5

مجهول العائلات - 07/11/2019 تقييمات مؤكدة لفندق ALL

كانت الاقامة جيده إلا أنه لدي بعض الملاحظات يرجي تزويد الإنارة ف الغرف حيث انني حجزت ٣ غرف لديكم كما اني لاحظت عند ذهابي للافظار ف الطابق ١٩ كنت البس حذاء الفندق فقالت لي الموظفه هناك لا يسمح بدخولي وعند دخولي شاهدة امراء اجنبيه تلبس نفس الحذاء ولم يقال لها شي ..يرجي تطبيق القانون على الجميع ... وملاحظة اخري عند استقبالنا اول يوم لحظه الترحيب بالضيوف بتقديم العصاير لهم وعلى فكره لم يتم الترحيب بنا بنفس التسلوب مع العلم بأنني عميله لدي الفندق من اكثر ٥ سنوات

Dear Dana Majed Jaber Ali F., Good day and warm greetings from Hotel Muse Bangkok Langsuan! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. Thank you for completing our Guest Satisfaction Survey and for taking the time to share with us your experience at Hotel Muse. From the ratings in the guest survey, I noted that the experience you had did not meet your expectations and please allow us to express our sincerest apologies. We deeply apologize that you encounter during breakfast unsatisfactory regarding the proper dress code and we will share your comments with the team. We appreciate your ratings, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Jean-Louis Barc General Manager

Very nice boutique style hotel in a very convenient location

ملاحظة Tripadvisor 4.0/5

Joanne Y Couples - 26/10/2019 تقييم TripAdvisor المعتمد

Very rich hearty breakfast served with international selection. Walking distance to BTS but there is a free tuk tuk shuttle. There is a very nice grilled pork skewers opposite the hotel just before 7-eleven and also plenty of food nearby. Only drawback is the operating hour of the executive lounge which only opens to guests for two hours usage which is my first encounter.

Dear 231Yap, Thank you for taking the time to share your experience on Trip Advisor, it is our utmost pleasure to know that your stay was enjoyable. We appreciate the kind words in regards to our staff as well as the breakfast at our restaurant. At MGallery, one of our main priorities is to make sure all our guests feel welcome and have a wonderful experience whether for business or pleasure, I am pleased you felt our team performed beyond your expectations and once again thank you for choosing to stay with us and providing your valuable comments for us to learn from. We look forward to an opportunity to welcome you back again in the near future for another enjoyable visit. Sincerely, Jean-Louis Barc General Manager

ممتازه

ملاحظة أراء العملاء 4.5/5

K. الأزواج - 13/10/2019 تقييمات مؤكدة لفندق ALL

إقامه ممتازه وقرب الفندق للاسواق

Dear Alotaibi K., Thank you for choosing Hotel Muse Bangkok Langsuan and we really appreciate you taking the time to share your feedback with us on your recent stay. I am pleased to hear that you experienced a very pleasant stay and enjoyed the good service, it is always a pleasure to receive positive feedback and I will share your comments with our team. Your feedback will definitely encourage and motivate all our team to further improve and we look forward to an opportunity to welcome you back to the Hotel Muse in the near future. Sincerely, Jean-Louis Barc General Manager

Hotel Muse Bangkok Langsuan

ملاحظة Tripadvisor 5.0/5

WaiHoongKL Friends getaway - 19/09/2019 تقييم TripAdvisor المعتمد

Is a great place to stay in term of comfort and location. Is about 10 minutes walk from ChitLom BTS - not to near (to avoid the main road noise), not to far (to walk to the BTS) - if you don't like to walk, the hotel has complimentary tuk tuk (free shuttle to BTS). Opposite direction of the BTS, the hotel is near Lumpini park,. if you like to jog or walk in the park, this park is within walking distance from the hotel. The bed is comfortable, room is spacious for 2 , the bathroom is spacious. i like the glass door of the stand shower where they have a hole for you to place your towel. This will avoid one from opening the glass door when we are wet and cold to reach for the towel. Overall is a good stay. However don't expect a large swimming pool in this hotel.

Dear WaiHoongKL, Thank you very much for your feedback on Trip Advisor based on your recent experience at the Hotel Muse Bangkok Langsuan. It is always a great pleasure to know that you are satisfied with the hotel's location and our complimentary shuttle Tuk Tuk service to the nearest Chit Lom Train station. Our hotel is indeed leaning more towards the business and individual travelers as it may be due to our location but we do have lots of families travelling and staying at our hotel as well. Once again, we appreciate your time and effort in sharing your experience with us and we look forward to welcoming you back for another great stay. Sincerely, Jean-Louis Barc General Manager

Couple Vacation

ملاحظة Tripadvisor 4.0/5

qyloh Couples - 09/09/2019 تقييم TripAdvisor المعتمد

This will be a long review. I am looking forward to my stay at this beautiful hotel during my Bangkok trip however the whole experience was not pleasant. It was way below my expectations. The check in time is supposed to be at 2 pm and we reached at about 250 pm. Unfortunately, we had to wait for another 40 minutes to get our room even though we had done our online check-in one day before. According to the hotel staff, the room was ready but there’s only one supervisor to inspect the room. Hence, there’s such a delay in getting our room ready. When we reached our room, we saw the cleaners moving their trolley. In my assumption, they just cleaned our room due to a late check out by the previous guest. Upon checking our room, we were deeply disappointed that they took their time to clean our room and yet our room had such problems: (1) a red stain on the blanket; (2) a shoe stain on the blanket; (3) there’s a bottle of half-used shower gel in the bathroom. We informed the staff (Pui) that checked us in and shared our frustrations. She tried her very best to calm us down and apologised to us. She offered us to use the Club La Boutique that's exclusive to their guests that booked the Yama Executive and Suite Rooms but we did not manage to experience it since it was only available from 430 pm to 630 pm. Anyway, this is a beautiful hotel with unique designs. The location is okay and you will have to walk about 8 minutes to the nearest BTS station - Chit Lom. Luckily, the hotel offers free ride to the station. The breakfast at this hotel is quite good too but the ventilation system was not great. Hence, you won't smell good after having your breakfast. All in all, I hope that other guests will not experience what I went through so that they can enjoy their stay.

Dear Loh Qing Yi, Good day and warm greetings from Hotel Muse Bangkok Langsuan. It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. Thank you for taking the time to share with us your experience at Hotel Muse. I noted that the experience you had did not meet your expectations and please allow us to express our sincerest apologies. With regards to your feedback on check in, we have since addressed the corrective retraining with the team to ensure that all check in procedures are adhered to and in timeliness. It is frustrating to hear that you found stains on the duvet as we put much effort to ensure that all room amenities are cleaned thoroughly and will take measures to ensure that all duvet are pre checked before distributing to the guests. We deeply apologize for any discomfort this might have caused. We have addressed the corrective actions with our housekeeping team to ensure that all requests are met in timeliness, room cleanliness and bathroom amenities requirements are adhered to. On a positive note, we are glad that you found our location convenient and liked the design of the hotel and enjoyed a good breakfast. We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Jean-Louis Barc General Manager

Aziz

ملاحظة أراء العملاء 4.5/5

مجهول الأصدقاء - 26/08/2019 تقييمات مؤكدة لفندق ALL

تجربه كانت جميله اعجبني تصميم الفندق والاضاءه يعيب الفندق موقعه فقط بعيد قليلاً عن محطة القطار

Dear Abdulaziz Ibrahim m B., We very much appreciate your comments regarding your stay at the Hotel Muse Bangkok Langsuan-MGallery. We are glad that you had a beautiful experience and you liked the design of the hotel and that our location was ideal for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Louis Barc General Manager

Not reaching service standard as a top tier member

ملاحظة Tripadvisor 2.0/5

Stay09586999373 Business - 12/08/2019 تقييم TripAdvisor المعتمد

My overall stays is not a pleasant one starting from day 1, 2 hrs after I checked in. Meeting at the 19/F I have a quick afternoon tea meeting with my colleagues at Babette. We do order drinks and start our meeting around 2pm and we have been asked for 5,000 baht minimum charge only after 1 hr we have sit down but not at the begining when we enter the restaurant. Finally I have to talk to the duty manager and explain the case what was happening and end up the minimum charge waived. Please help to save the world day2-day4 I wrote on my laundry form and I'm okay to receive my laundry without any plastic wrap. After 2 times I sent my laundry I received more than 6 plastic in total which I feel very bad and hence I stop sending my laundry again. ! 7 hours to arrange a charger day 4 , i have asked 2 times (3pm & 5pm) to the front desk for a charger both the lady & the gentleman said they will send the charger to my room however I have not receive anything after I back to the room at around 22pm and the reception told me they actually dont have any charger available in the hotel. And finally the front desk manager borrow me her own charger and I appreciate for her personal help. However, the overall service received this stay are under expectation.

Dear stay09586999373, Thank you for staying with us and taking the time to share your review on TripAdvisor. Please accept my apologies if we have not managed to provide a seamless experience throughout your stay. Please rest assured that I already shared your review with the team members involved and they should have been a lot more efficient. Thank you to the constructive feedback such as yours; we will be able to avoid this kind of situation to happen again. Your comments have been discussed with the Operations team, so that they in turn can swiftly address these matters via our Hotel's Quality Improvement Program. Should we have a chance to re-gain your trust towards our property, please do not hesitate to contact us. We do hope to have a future opportunity to be of service. Best regards, Jean-Louis Barc General Manager

1 night stay for business

ملاحظة Tripadvisor 4.0/5

Wim V Business - 11/08/2019 تقييم TripAdvisor المعتمد

This is a very nice hotel with great service. I had a problem with the aircon in my room and the way the hotel staff handled it was extremely good and I would have given them 5 stars. The reason way they get only 4 stars is that the wifi is not good at all and I hope they can fix this issue. If I'm on a holiday, I am not particular about the wifi, but when I'm traveling for work, wifi is important. The hotel has a great Italian restaurant and the breakfast is up to standard. For a holiday, I will definitively come back.

Dear Wim V, Thank you for staying with us and taking the time to share your review on TripAdvisor. I am pleased to read that our team immediately solved the issue on spot. and it gives me great pleasure to be able to pass on your kind appreciation to our team. We are also very pleased to hear that you enjoyed dining with us at Medici and at Babette’s Once again thank you for staying with us, we hope to have the opportunity of welcoming you back again soon. Best regards, Jean-Louis Barc General Manager

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