Grand Mercure Bangalore 5 stars

Name: Grand Mercure Bangalore
Address: BENGALURU, 560034, INDIA
Telephone: (+91)80/45121212
Rating: 4.4

Customer review rating 4.4/5 2,948 reviews

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+ 22 Services

Grand Mercure Bangalore

Upscale hotel for business and leisure

Grand Mercure Bangalore is a one-of-a-kind luxury all-suite hotel providing an ultimate experience for the extended stay business traveller. The 126 tastefully designed suites feature a range of in-room facilities for hassle-free extended stays. Bright and spacious, all the suites have a private balcony, perfect for coffee mornings. A kitchenette ensures that you don't miss cooking your favorite meals. Complete with amenities, the suites offer a convenient and comfortable environment for all guests.

Situated in the upscale and serene Koramangala neighborhood, the hotel is close to several multinational companies, the City Centre, and Kempegowda International Airport (43 km), making it an ideal choice for business travel, relocation, and families. Grand Mercure Bangalore's central location provides easy access to IT/business hubs of Electronics City near Hosur Road, Sarjapur-Marathahalli Outer Ring Road, Embassy Golf Links in Domlur, Old Airport Road, and the Central Business District in MG Road.

Hotel extras

Apartment styled rooms, with state of the art modular kitchenette and private balcony
Best-in-class WIFI in the entire hotel. Pet friendly hotel.
Many Food & Beverage options, All-day diner, In-room dining & an inspired Indian restaurant.
Comfortable beds and home theatre system for a superb TV and gaming experience.
Close proximity to all major business/financial districts and entertainment hubs.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel $400/Day
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area (nearby)
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
BENGALURU INTL APTPaying
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Boutiques/shopping
- Currency exchange
- Hairdressing salon
Porter
Concierge

Outdoor unheated pool
Fitness centre
Massage

BreakfastPaying
2 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

2 Meeting room(s)
Self service business centre
Copy/print service available

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. As such, the use of the Aarogya Setu app and temperature check is mandatory at Security check at the hotel entrance. Guests are also requested to fill the COVID-19 self-declaration form on arrival and wear a mask at all times when inside the hotel. Access to Gym and Pool is restricted ahead of Government directive.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Parking
Airport shuttle
Restaurant
Accessibility for people with reduced mobility
Spa
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed internet (Extra)
- High speed transmission line (Extra)
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed internet (Extra)
- High speed transmission line (Extra)
- WiFi at the hotel
- WiFi in the communal areas

- 40 parking spaces
- On site
- Parking opened 24/7
- Parking with security service
- Private
- Valet parking

GMB Parking
- 40 parking spaces
- On site
- Parking opened 24/7
- Parking with security service
- Private
- Valet parking

2 Bar(s)
2 Restaurant(s)
- Cold snacks
- Hot meals

2 Bar(s)
2 Restaurant(s)
Room service
- Cold snacks
- Hot meals

Spa - Gymnasium
- On site
- Outside

Spa - Gymnasium
Swimming pool - Pool
- On site
- Outside

2 Meeting room(s)
Self service business center

2 Meeting room(s)
Business centre

Self service business center

- BENGALURU INTL APT (Extra)
- BLR (Extra)
- 1 room for people with reduced mobility
- 10 family rooms
- 103 non-smoking rooms
- 126 rooms
- 5 floors
- Air Conditioning
- Elevator
- Concierge
- Currency exchange
- Porter
- Shoe shine machine

Airport shuttle(Extra)
- BENGALURU INTL APT (Extra)
- BLR (Extra)
Hotel informations
- 1 room for people with reduced mobility
- 10 family rooms
- 103 non-smoking rooms
- 126 rooms
- 5 floors
Service And Equipment
- Air Conditioning
- Elevator
Services available at reception
- Concierge
- Currency exchange
- Porter
- Shoe shine machine

Hotel location

Grand Mercure Bangalore

12th Main Koramangala
3rd Block
560034 bengaluru
india

Tel: +918045121212

Fax: (+91)80/45121213

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
BENGALURU INTL APT At 45km / 27.96 miles - Shuttle paying
By train
BENGALURU CANTONMENT At 9.5km / 5.9 miles
By train
BENGALURU CITY ST At 15km / 9.32 miles
By train
YESHWANTHPUR At 18km / 11.19 miles

GPS :12.928873, 77.627443

Our accommodation(s)

Suites (3)

Studio Suite with Balcony

Max. number of persons: 3
Area: From 40 m² / 431 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

One Bedroom Suite with Balcony and Complimentary Cocktail Hour Access

Accessible room

Max. number of persons: 4
Area: From 58 m² / 624 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

Two Bedroom Suite with Balcony and Complimentary Cocktail Hour Access

Max. number of persons: 4
Area: From 84 m² / 904 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

Suites

Our restaurants and bars

BY THE BLUE

Type of cuisine: Regional

This Poolside RestoBar offers Indian specialty cuisine and grills makes for the perfect dining experience with its great ambience. This ideal location at the poolside is a feature that enhances the food and beverage experience.

Lunch

~~Mon~~
~~Tue~~
~~Wed~~
~~Thurs~~
~~Fri~~
Sat
Sun

Dinner

19:00 - 23:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

12TH MAIN

Type of cuisine: International

12th Main provides a unique dining experience offering global gourmet cuisine. An à la carte menu is available which serves the signature dishes of 12th Main restaurant.

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

The 12th Main and By the Blue Restaurants offer a great selection of regional and international beverages.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 148 m²
Maximum capacity: 150 people
Maximum banquet capacity: 40 people

Find out more

Good property with super slow staff

connectlokeshsharma Business - 14/04/2021 TripAdvisor review

Yes it’s correct what my title says. It’s from one of the good properties of All Accor in Bangalore. But the staff is super slow and dumb. Except Ms. Richa at front desk rest of all the staff members are super slow and dumb. They don’t know how to do billing at the restaurant and they don’t know the procedure of billing the All Accor member. Then next morning I found that toiletries kept aren’t proper so asked to bring new toiletries and guess what it took them more than half an hour with 6 reminders. And even after 6 reminders I din get what I asked for. Resulting I skipped my breakfast as I was getting late for airport. My advice is to work on good and on time service rather than saying sorry.

Excellent Hotel Stay

siddharth C Business - 11/04/2021 TripAdvisor review

Nature and ambiance at its the best. .............Calm & Quite Staff likes Front office Manger Mr Monish , excellent knowledgeable, hospitable and adaptable, Front desk personnel specially Mr Shardul has very good skill of handling the guest, accounting knowledge ..Keep it up guys !!!!

Helpful Staff

Anshula S. Couples - 08/04/2021 Confirmed reviews ALL

The location is beautiful and the staff is very helpful, including the housekeeping staff and the AM Mohanish.

Good stay

Praveen K. Business - 06/04/2021 Confirmed reviews ALL

It was like home away from home

Dear Mr. Praveen K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Good stay. Great experience

Nizar Couples - 05/04/2021 Confirmed reviews ALL

It was great stay that we had. Spacious, clean rooms. Located in prime location.

Dear Mr. Nizar P., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Anonymous Solo - 03/04/2021 Confirmed reviews ALL

I am a long custiomer of mercure.. if not stay full night, I used to take day time room for business purpose and I use to always like it. This time was bit different: - AC wasn't functioning properly.. it was hot and I wasn't able to set temperature below 24.5 - there were no moisturisers. I have to ask one later at Helpdesk - hand towels were very few - refrigerator had nothing but fill of chilled ice . I guess it was on without attention

Dear Mr. Varun A., Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have discussed your feedback with my team and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rayan. A. General Manager

Excellent experience & service recovery

Nikil K. Friends - 02/04/2021 Confirmed reviews ALL

Excellent stay and gesture. Very very well maintained rooms, great staff, high levels of warmth and hospitality. Kudos to Mohnish, Head Chef, Chef at By the Blue and service staff of by the Blue! Amazing service, great food as always! Food was outstanding, service was excellent. However a guest was allowed to play his choice of music at the restaurant (by the blue) and it changed the entire ambience of the place, loud blaring music did not go with the restaurant. We were approach by the sales head multiple times to ask if the music was okay, couldn’t really say no but would have been a much better experience without the change in music. Excellent food and service, hats off to Chef and the service team.

Dear Mr. Nikil K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have discussed your feedback with regard to the music at the restaurant with my F&B manager and will have this implemented. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Comfortable stay

Rakesh V. Families - 30/03/2021 Confirmed reviews ALL

Excellent stay , very comfortable , centrally located

Dear Mr. Rakesh V., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Stay At grand Mercure

Anil S. Families - 26/03/2021 Confirmed reviews ALL

It was a great experience.... especially thanks to Monish for the extra care that he took and organising everything and making the day memorable

Dear Mr. Anil S., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Property located in a serene atmosphere.

S S. R. Business - 26/03/2021 Confirmed reviews ALL

Dear Mr. Satya Sriram A., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

GOOD STAY

Saju J. Families - 26/03/2021 Confirmed reviews ALL

It was good experience at the hotel. Neat and clean. Staff was very pleasant and help full.

Dear Mr. Saju J., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Quite efficient and courteous

Ramani K. Couples - 25/03/2021 Confirmed reviews ALL

Perfect in every aspect. Very pleasant stay

Dear Mr. Ramani K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan.A. General Manager

It was a fantastic hotel to stay in Bangalore

Hassan S. Solo - 23/03/2021 Confirmed reviews ALL

It was totally mind blowing experience to spend 6 days in Grand Mercure Hotel Bangalore. I was extremely amazed by the hospitality of the team and especially Mohnish. Everything was well taken care until my last day. Room was clean and housekeeping team had done a great job. Restaurant team was wonderful. Room service food was outstanding and the service was great. I have shared some feedback with Mohnish regarding room service little shortfalls. Surely I will be back in next few months time.

Dear Mr. Hassan S., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially for Mohnish. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Well located

Anonymous Friends - 23/03/2021 Confirmed reviews ALL

Good

Dear Mr. Devanshu S., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan. A. General Manager

Sharan H. Business - 20/03/2021 Confirmed reviews ALL

1.Guest we’ll come me needs lot of improvements 2. Very poor room service 3. Extremely bad on laundry services 4. Take lot of time for check out 5. Best food and super service at restaurants 6. Yet to visit fitness spaces and other areas , will share my experience once used

Dear Mr. Sharanabasava Lingayya h., Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rayan. A. General Manager

Not worth money

ashokdube Business - 13/03/2021 TripAdvisor review

Location is not ideal. Staff is not warm and proactive in making guest comfortable. Basic Toiletries have to be asked for. Terrific is way beyond the hotel standard, services and amenities. Its more of average service apartment then a reasonably good hotel.

excellent

Resort62622163099 Business - 28/02/2021 TripAdvisor review

it is very nice to stay for a week and good supportive staff even cleaner to laundry guys restaurant and room service also fine one my best stay in resend fast air-condition also very good beddings pillows are very fine quite area nice sleep

Dear Patron, Thank you for sharing your encouraging review on TripAdvisor. Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. I have shared your encouraging feedback with our team and I am sure that this will motivate us further to create exceptional experiences for our guests. Thank you once again for sharing your experience with us. Warm Regards, Rayan A General Manager Grand Mercure Bangalore

Business Stay

mahendranathtalluri Business - 14/02/2021 TripAdvisor review

Hotel was in heart of the city. Fully sanitised. Staff members were helpful. I stated for one night. Food was good and reasonably priced. Kitchen is pile of you are travelling with family. Balcony was also there.

Dear Patron, We cannot thank you enough for taking time to update such a glowing review on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your heart-warming praise and words of appreciation for our hotel and our team have been received with humble gratitude and genuine delight. Your words of appreciation serve to motivate and encourage the team in their efforts to exceed guest expectations. Thank you again for sharing your experience with us. Warm Regards, Rayan A General Manager Grand Mercure Bangalore

Great service the front dest was warm and helpful every thing went well.rooms were clean and beutiful.

Cruiser64370641611 24/11/2020 TripAdvisor review

Great service front desk and house keeping excellent job done.Covid protocol was safely executed.Rooms were clean and all amenities offered as expected.The location wise it is a calm and peace full place to stay.

A great hotel in a great location for both family & business

abhijit-asn Business - 12/01/2020 TripAdvisor review

Enjoyed my stay ay Grand Mercure Bangalore - 1. Got a really big 1 bedroom suite with a lot of space to move around 2. Great restaurant with a patio, serves a great breakfast buffet 3. Super friendly staff - ready to help with anything you need

Dear abhijit-asn, We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for appreciating the Suites, food and most importantly my staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

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