ibis budget Вена Мессе 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 966

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Lassallestrasse 7, 1020 Вена, Австрия

Описание

Особенности отеля

  • Отель эконом-класса в Вене с идеальным расположением в районе Леопольдштадт

  • Отел ibis budget в Вене с прямым сообщением с аэропортом

  • Бюджетное размещение в Вене рядом с выставочным центром

  • Близость к центру города

  • Бесплатный WIFI на всей территории отеля

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Расположение отеля

ibis budget Вена Мессе

Lassallestrasse 7
1020 Вена
Австрия

GPS:48.222306, 16.397983

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Wi-Fi
  • Кондиционер
  • Завтрак

Завтрак

Начните свой день в отеле ibis budget Мессе Вена с нашего вкусного завтрака «шведский стол», включающего свежие фрукты, хлопья, мясную нарезку, выпечку, горячие напитки, соки и воду.

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Рейтинг ALL  4.0/5  Отзывов: 966

Рейтинг TripAdvisor  3.8/5  Отзывов: 2 153

Decent enough for the price

Примечание: Tripadvisor 5.0/5

tuturiwhata Реальные отзывы TripAdvisor

It's an Ibis Budget so deliberately kept a bit spartan so as not to compete with the standard Accor brands, but good enough for the price, friendly staff, clean rooms, and conveniently located two blocks from the U1 subway, which is one stop from the Praterstern railway station.

Dear Guest, thank you for your positive feedback. We are delighted to hear that you found our hotel to be a good value and appreciated the cleanliness, friendly staff, and our convenient location. Your insights are valuable to us and we look forward to welcoming you again in the future. Best regards, Gerhard Tuschetschläger General Manager ibis budget Wien Messe

As the name suggests ( budget room , very basic room ) price reflects this.

Примечание: Tripadvisor 3.0/5

844joj Solo travel - Реальные отзывы TripAdvisor

As the name suggests ( budget room , very basic room ) price reflects this. No Comment on breakfast, I didn’t take breakfast. Good point for me Spacious room Natural light Comfortable bed Good location Approachable staff Shower pressure was decent . Shower size was decent My room was quiet ( I was on the 9th floor) the only noise was from the central air conditioner from the hall way ) No smell of cigarette inside the building. thank goodness:-) Not to my liking- points Shower inside the bedroom, Wash hand basin inside the bedroom The room cleanness was poor, toothpaste around the mirror above the sink, water marks around mirrors,hair on the floor , Tv remote control dirty. Toilet vent into the bedroom, Room has No coffee mug, kettle , landline phone etc Pillows have no life in them , I ask for extra pillows , made no difference. (Pillows are meant to support your neck) Couldn’t open my blind due to privacy concerns “office rooms looking directly into my room )A lace curtains could have been placed on windows) No curtain on windows

Dear Guest, thank you for taking the time to provide your feedback regarding your recent stay at ibis budget Wien Messe. We appreciate your positive comments about the spaciousness of your room, the natural light, and the comfort of our beds, as well as the service from our staff. However, we are sorry to hear that certain aspects of your experience did not meet your expectations. We understand that the layout of the shower and wash hand basin, as well as the cleanliness of the room, are important for a pleasant stay. Please be assured that your comments regarding the cleanliness will be taken into consideration for our ongoing improvement efforts. We also acknowledge your concerns about the pillows and window coverings; while we strive to provide a comfortable environment, we appreciate your input as it helps us enhance our offerings. Thank you again for your insights, and we hope to welcome you back in the future. Best regards, Gerhard Tuschetschläger General Manager ibis budget Wien Messe

Alright hotel, hygiene issues

Примечание: Tripadvisor 1.0/5

Sebastian S Couples - Реальные отзывы TripAdvisor

Good location for it's price. They did not give us clean towels for our room, we found blood and old mascara on them before use. Broken bathroom lamp. When we went to tell them about the problems they would not even take the dirty towels. Will not be staying at this hotel chain again.

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the hygiene concerns you encountered during your stay, as well as the issues with the bathroom lamp. Cleanliness is a priority for us, and we regret that our service did not meet your expectations. Your comments will be reviewed to enhance our operations. We appreciate your input and hope you might reconsider in the future. Best regards Gerhard Tuschetschläger General Manager ibis budget Wien Messe

Asked to open a locked window because of asthma, simply left hotel after being refused, now I am banned for life ?!

Примечание: Tripadvisor 1.0/5

grumpyexpat74 Реальные отзывы TripAdvisor

I asked kindly to open the window which was locked because I have bad asthma, to be sure to say the right things I called the Ibis customer service to see if they could help me convince the manager, he said no and that was the end of it, I just left. No scenes, no nothing. I even left my luggage there. I come back, not having found another place that was better for my allergies, I was so exhausted that I went back to Ibis budget messe to get a room (I have been traveling for 3 days, coming back from an international move with 50kg of luggage because of a sick relative, and will need to travel again to reach the relative as the only available flight was to vienna) so I decided to stay here even if it was uncomfortable. When I have exposure to some mold and chemicals (that s what the allergies are about) I am in bed for days, and I didn't want to risk it as I would have to travel for my relative, but I was already so exhausted that I would in any case be paralysed for days just because of the effort. In the whole city (which I know quite well) there are only a handful of other hotels where I can go safely, and the average price tonight is 200+ euro, which I don't have. I asked only for one night because from the day after I have a "good" room in another place where the window opens. Well, I came here and they told me there were no rooms, even if I had just booked one on the website. Then they kept saying that they cannot check me in (like, forever>?!!) and apparently the manager blocked me from coming back. BECAUSE I ASKED TO OPEN A WINDOW! I made no scenes, didn't insult anyone, I was crying out of exhaustion but only in corners of the cafeteria that was empty so no one really saw me. Now I will have to spend the night in a place with mold and risk being unable to travel only because the manager is a - how to describe such a behaviour? Some people do have a hatred for people with disabilities like me, but there are laws to contain such people. Apparently Ibis/Accor is happy to mistreat and abuse people with disabilities. Please find my videos on youtube.

Dear Guest, thank you for taking the time to share your feedback regarding your recent experience at ibis budget Wien Messe. We deeply regret to hear about the difficulties you encountered during your stay, particularly concerning your health needs and the issues with your reservation. Please know that we strive to accommodate our guests to the best of our ability, while also adhering to safety and security policies. Because our hotel is considered a high-rise building due to its height, we have our own legal requirements, which we must strictly adhere to. We offered you a room upgrade to a ground or first floor room, but you declined. Unfortunately, we were unable to assist you in this specific situation. It is unfortunate that we were unable to assist you with your request regarding the window and that this led to your departure from our hotel. We understand how distressing your situation must have been, especially given your circumstances. We value all our guests, and it is never our intention to make anyone feel unwelcome, especially those with specific health concerns. We wish you all the best in your future travels. Best regards, Gerhard Tuschetschläger General Manager ibis budget Wien Messe

This is a hotel that does exactly what it says on the tin

Примечание: Tripadvisor 5.0/5

Thebates22 Реальные отзывы TripAdvisor

This is a hotel that does exactly what it says on the tin... Pre arrival communication was good and check in was swift at the 24/7 manned reception. Our double room was located on the 1st floor and was spacious, clean and well presented, cleaned daily and fresh towels provided, more than adequate for the needs of this married couple. Not sure the in-room shower, and unlockable toilet door would suit friends though. Room also had a small wall mounted TV with multilingual channels available (German/English/Russian/French/Arabic) Our Bed was firm yet comfortable (how we like it), the shower was hot, and the water was plentiful. I was a little disappointed with the pillows on the bed, 1 per person and they were literally paper thin, we stuffed our down jackets into the pillowcase to make them thicker which worked a treat, however I'm sure the reception staff who were very pleasant would have given us more if we had asked but we didn't. To get into Vienna (Wein) city center just go out of the hotel and turn left for approx. 500m on the same side of the road to the U-Bahn station called Vorgartenstrasse. a ticket costs 2.5 Euro per person if you buy a single trip and is only a few stops on Line U1 (red) to either Schwedenplatz (3 stops & 3 mins) or Stephansplatz (4 stops & 4 mins).

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay at ibis budget Wien Messe. We are thrilled to hear that our pre-arrival communication and 24/7 reception service met your expectations, and that you found your room to be spacious, clean, and well-presented. We appreciate your comments regarding the bedding, particularly the pillows. While we strive to provide a comfortable sleeping experience, we understand that preferences can vary. Our staff is always ready to assist with any additional pillow requests, and we encourage guests to communicate their needs during their stay. It is also wonderful to hear that our location worked well for your travels into Vienna city center. We hope you enjoyed your time exploring the area. Once again, thank you for your positive feedback. We look forward to welcoming you back in the future. Best regards, Gerhard Tuschetschläger General Manager ibis budget Wien Messe

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Другие интернет-пользователи оценили наш отель

  • 1 952 Отзывов 9.3/10 Расположение
  • 2 312 Отзывов 5/10 Номер
  • 1 164 Отзывов 8.6/10 Сервис
  • 45 Отзывов 9.5/10 Интернет
  • 974 Отзывов 6.4/10 Завтрак
  • 865 Отзывов 7/10 Чистота
  • 10 Отзывов 2.3/10 Напитки

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