SO/ Vienna

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 3 185

Гарантия
лучшей цены
SO/ Vienna - Image 1
SO/ Vienna - Image 2
SO/ Vienna - Image 3
SO/ Vienna - Image 4
Praterstrasse 1, 1020 ВЕНА, Австрия

Описание

Особенности отеля

  • Из всех номеров и сьютов отеля открывается впечатляющий вид на крыши венских домов.

  • Удобное расположение в самом центре города

  • Роскошный спа-центр с сауной, паровой баней, джакузи, зоной отдыха и фитнес-студией

  • Ресторан, бар и салон LOFT с панорамным видом на город

  • Восемь конференц-залов с естественным освещением для проведения любого мероприятия

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Расположение отеля

SO/ Vienna

Praterstrasse 1
1020 ВЕНА
Австрия

GPS:48.212654, 16.379287

Телефон
Факс +43 1 906162000

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

DAS LOFT

Один из лучших ресторанов Вены с видом на панораму города приглашает гостей попробовать восхитительные блюда высокой кухни, приготовленные из лучших местных ингредиентов.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 3 185

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 892

Сертификат качества 2024

SO Good!

Примечание: Tripadvisor 4.0/5

RonaldoDaSilva Friends getaway - Реальные отзывы TripAdvisor

Amazing stay at this property. Well located, walking distance to everywhere. Incredible views of Vienna… for breakfast. Great spa! Staff was friendly and super helpful. But, the rooms really impressed me, borderline spectacular - large, plenty of closets, spacious beds, incredible bathrooms, coffee machine in the room - just a really perfect layout and use of space. I recommend it and would definitely stay there again!

Dear RonaldoDaSilva, Thank you for your amazing review and for sharing your fantastic experience at SO/ Vienna! We’re thrilled to hear that you enjoyed every aspect of your stay – from our prime location and breathtaking views to our relaxing spa and helpful team. We’re especially delighted to know that our rooms made such a positive impression on you. It’s wonderful that you appreciated the thoughtful layout, spacious design, and the little details like the coffee machine. Your recommendation means the world to us, and we can’t wait to welcome you back for another spectacular stay! Best regards, Christian E. Klaus, General Manager

So Vienna So Disappointing

Примечание: Tripadvisor 1.0/5

Curiosity425271 Деловые путешественники - Реальные отзывы TripAdvisor

We booked this hotel thinking it would deliver the same quality and service as So Paris, unfortunately this was not the case. The room had several broken fittings and damaged furniture. The breakfast area was grubby, the service half hearted ( on our first morning we waited for 30 minutes to be served coffee) The ‘buffet’ areas were messy and the floor dirty and sticky in some parts. On our last day the room was not serviced when we returned mid afternoon, the surly girl on reception seemed to think this was in some way of our making The only redeeming experience came from the maintenance man who with impeccable manners reset the safe in our room. We would never book this hotel again.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the shortcomings you encountered. The condition of your room and the issues with cleanliness in the breakfast area are unacceptable and fall far below the standards we strive to uphold. Your comments have been shared with our housekeeping and food & beverage teams to ensure these matters are addressed and rectified promptly. Waiting 30 minutes for coffee and returning to an unserviced room are experiences that no guest should have to face. Additionally, we regret that the interaction with our reception team left a negative impression. Please know that we will be reinforcing training with our staff to improve service efficiency and professionalism. It’s encouraging to hear that our maintenance team was able to assist you effectively. We will pass along your kind words to the individual who reset your safe. Your experience is not reflective of the guest experience we aim to provide, and we deeply regret that we were unable to deliver the level of quality you expected. We appreciate your feedback, as it highlights areas where we must improve, and we hope you might reconsider and give us an opportunity to restore your confidence in the future. Kind regards, Christian E. Klaus, General Manager

Хороший отель ну на 5 звезд не тянет

Примечание: отзывы клиентов 3.5/5

Тим Деловые путешественники - Проверенные отзывы - ALL

Завтрак не понравился

Dear Timur B., Thank you for your feedback. We are sorry to hear that the breakfast did not meet your expectations. At SO/ Vienna, we strive to create a memorable experience for each of our guests, and your comments are valuable to us. We will review the breakfast options to ensure that we continue to meet the high standards of our hotel. We hope to welcome you back soon and provide a more satisfactory experience. Best regards, SO/ Vienna Management

Book elsewhere or be disappointed

Примечание: Tripadvisor 1.0/5

divatravels1 Семьи - Реальные отзывы TripAdvisor

Hotel under-delivers at every point. Concierge and receptionist ignored us upon arrival - we had to ask for assistance as they were busy chatting to each other. Rooms are like hospital rooms - no warmth, no style, no character. Bed is horrendous. Feels like it’s 20 years old and moves around the room with the slightest touch. Never heard a bed so noisy with not much movement! Lobby Lounge closes at 5.30 - unbelievable for a supposed 5 star hotel They tell you to go to the rooftop bar - where it is booked out - so impossible to get a drink in this hotel! Overall very disappointing - and I have 2 days left here!!

Dear Divatravels1, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience has been disappointing and not reflective of the high standards we aim to provide. Your comments about the lack of attention from our staff upon arrival are concerning, and I apologize for this lapse in service. First impressions are vital, and we regret that we fell short in making you feel welcomed and valued. We are also sorry to hear that the design and comfort of the room did not meet your expectations. We understand how important a good night’s sleep is, and we will have our team inspect the bed in your room to address the noise and stability issues. If you want to further clarify, the problems you had during your stay you can contact Ms Christina Hager, christina.hager@so-hotels.com anytime. It is our aim to offer you a personalized and helpful service. Nevertheless, we hope to be able to welcome you again soon so that we can convince you of our house and service. All the best Christian E. Klaus, General Manager

Das loft lets this hotel down

Примечание: Tripadvisor 3.0/5

Kat B Реальные отзывы TripAdvisor

Review Our stay had its positive aspects: the housekeeping service was excellent, the beds were comfortable, and the check-in process was smooth and efficient. However, our experience at Das Loft was deeply disappointing. We chose this hotel specifically to enjoy the rooftop bar, but were turned away in the evening despite being invited earlier that morning to return. We came back early to make the most of our final evening, only to be denied entry without any prior notice about another event taking priority. Adding to the frustration, we weren’t even allowed to take photos. This lack of communication and prioritization of paying guests left a sour impression. Although we were invited to return for breakfast, the food that morning was uninviting, and the staff were equally unwelcoming. My advice to management: ensure hotel guests feel valued, especially when they come to experience key features like the rooftop. Better communication and improved hospitality would go a long way in avoiding similar disappointments for future guests.

Dear Katherine, Thank you for sharing your feedback about your recent stay with us. While we’re pleased to hear you appreciated the housekeeping, comfortable beds, and efficient check-in, we deeply regret that your experience at Das Loft did not meet your expectations. We understand how important it was for you to enjoy the rooftop bar during your stay, and we sincerely apologize for the miscommunication that led to your disappointment. Guest satisfaction is our top priority, and it’s clear that we fell short in ensuring that you felt valued and informed about changes to availability. We will address this internally to improve communication with our guests regarding event schedules and access to key areas of the hotel. It is also disappointing to hear that your breakfast experience did not meet the standard we strive for. Rest assured, your comments about the food and service have been shared with the relevant teams for immediate review. We truly value your feedback and will use it to enhance the experience for future guests. We hope you’ll give us another opportunity to provide you with the exceptional hospitality we’re known for. Kind regards, Christian E. Klaus, General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 367 Отзывов 9.7/10 Расположение
  • 2 290 Отзывов 8.4/10 Номер
  • 1 912 Отзывов 8.3/10 Сервис
  • 14 Отзывов 7.3/10 Интернет
  • 888 Отзывов 8.1/10 Завтрак
  • 802 Отзывов 7.8/10 Комфорт
  • 750 Отзывов 8.9/10 Атмосфера
  • 553 Отзывов 8/10 Удобства

В сотрудничестве с Trustyou

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