Aparthotel Adagio Вена Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 693

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Uraniastrasse 2, 1010 ВЕНА, Австрия


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Aparthotel Adagio Вена Сити

Uraniastrasse 2
1010 ВЕНА

GPS:48.211084, 16.38384

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При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка


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Рейтинг ALL  4.5/5  Отзывов: 693

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 181

Сертификат качества 2023

Well appointed room

Примечание: Tripadvisor 4.0/5

travelmom252017 Couples - Реальные отзывы TripAdvisor

Pros-located steps from several trams and 10 min walk to metro. Each room has a full mini kitchen with microwave and refrigerator, stove, hair dryer, desk and iron. Staff friendly. Has a breakfast for purchase about 20 euros. Cons- during winter room temperature not really adjustable that much and can get stuffy. If you’re hot natured will need to upgrade to room with a window that opens. Since you are so close to trams you can hear and feel them at night.

Clean room, great breakfast

Примечание: Tripadvisor 4.0/5

Meander812949 Реальные отзывы TripAdvisor

Our rooms were very clean and spacious and the kitchen was more equipped than anticipated. The reception looks sober but service was more than adequate. Want to do a special shoutout to the lady at breakfast who kept it clean, filled and was superfriendly

Vienna Christmas Market

Примечание: Tripadvisor 5.0/5

Michelle S Реальные отзывы TripAdvisor

Stayed here last week as we were visiting Vienna for the Christmas Markets and I must say I was pleasantly surprised. Never stayed in an Aparthotel before but found the rooms really big. All very clean with everything you could need. Comfortable bed and pillows and a big bathroom with toiletries and hairdryer and a great shower. Located by two tram stops but a nice 10 minute walk to the shops. Supermarket 5 minutes away with everything you could need and a couple of restaurants close by aswell. We found all the staff to be very pleasant and helpful any time we asked for anything. One of our party couldn't make breakfast due to being poorly in the night so the lady on duty prepared a tray with rolls and fruit and croissants in case she got hungry. Excellent service all round!

Dear Guest, Thank you for taking the time to review your stay. We're thrilled to hear that the spaciousness and cleanliness of our rooms exceeded your expectations and that you found the bed and pillows comfortable for a restful stay. It's wonderful to know the bathroom amenities, including the hairdryer and shower, added to your comfort. Our team appreciates your praise for their helpfulness and the attentive service you received, especially when accommodating special requests for breakfast. We always strive to offer a welcoming environment and it's gratifying to see this reflected in your review. We look forward to welcoming you back in the future. Best wishes,

First and LAST. Platinum Status not recognised

Примечание: Tripadvisor 2.0/5

FrancisMimiLay Семьи - Реальные отзывы TripAdvisor

First time stay in adagio Aparthotel in Vienna and will be the last time. I don’t recommend unless you’re desperate. Service needs improving. The ladies were friendly and helpful but the gentlemen need people skills. Smiling a little and greeting people wouldn’t hurt. Apartment very dusty. They don’t seem to do a thorough clean or dusting. The phone and bed head full of dust. See pic and video. No drink bottle water was supplied in room. Usually bottled waters are complementary for platinums and above members with Accor hotels. I guess not at adagio! When I asked about it I was told to drink the tap water as it was safe to drink. No Platinum welcome amenities. No welcome drinks as I wasn’t recognised as a Platinum let alone an Accor Plus member. I told the lady I made the booking in the all app so it should say. Then I was told they just upgraded their system. Eventually I was given the welcome drinks. The lady however was very sweet explaining everything. Shower/bathroom very small. Separate toilet good size. Breakfast was expensive for what was offered. Complementary breakfast for Platinums are only available on weekends. So too bad if your booking don’t fall on a weekend for Platinums! There is a Billa supermarket less than 5 mins away. This is a cheaper option for breakfast. Had a Good varieties of pastries/breads and pre made rolls and meals, good prices too. Hotel about 10mins walk from wien mitte station. Only 1 pillow pp. reception open 24/7 if need anything. no housekeeping available, therefore no daily room cleaning. If you want cleaning you have to book and cost 35 euros. They only give complementary cleaning for stays of 8 days +. Laundromat downstairs, per wash load is 8 euros and dryer 5 euros Susanna from breakfast was sweet and helpful. One of my son was still sleeping and wouldn’t have made breakfast so Susanne allowed me to take some breakfast up to him. Which was very much appreciated. Elif front desk lady was also friendly and helpful. Adagio, if you want to call yourself Aparthotel, at least have a bit of services that hotels provide and recognise your Platinums! It’s disappointing to arrive, check in and find your status is worthless. Otherwise make a note on your site so Platinums know not to book with you if we want the Platinum service. I asked for 1/2 cup of fresh milk for the in room coffee machine and was told a cup of fresh milk is 2.90 euros. This was a first! Of all my hotel AND apartment stays around the world I’ve never had to pay for milk. I then asked for more milk pods as I didn’t want to pay for the milk and was told it’s a limit of 2.

Dear Francis, Thank you for reviewing your stay with us. We're delighted to hear that our staff members, Susanna and Elif, provided friendly and helpful service, and we appreciate your kind words about them. It's also good to know that our location near the Wien Mitte station and the convenience of nearby shopping options like Billa supermarket added to the positive aspects of your stay. We're sorry to hear that some aspects of your experience did not meet your expectations. Regarding recognition of loyalty status, we strive to ensure that all our guests receive the benefits they are entitled to, and we regret any oversight in this area. We usually receive high ratings for our cleanliness standards; however, we apologize if this was not reflected in your room. We do offer a weekly cleaning service for longer stays and additional cleanings at a nominal fee for those who request it. Our breakfast aims to offer a variety of choices and we understand that value is subjective; we're glad you found an alternative that suited you. While we do not provide bottled water in the rooms, our reception is always happy to assist with any such requests, and we ensure the tap water in our rooms is safe and drinkable. It's also reassuring to know that your rooms on a higher floor and at the back contributed to a peaceful stay. We're grateful for your comments on the laundromat facilities and the convenience of our 24/7 reception services. We do hope to welcome you back again in the future. Kindest regards,

Good rooms but far too hot

Примечание: Tripadvisor 4.0/5

striiare Реальные отзывы TripAdvisor

The hotel is very well located , within walking distance of he main Vienna city centre. The room was very clean and tidy, utensils, plates etc are provided, but would be nice if condiments are provided if doing oneself a snack. Room is not cleaned but you can ask for clean towels at reception if needed. the beds were 2 singles pushed together, The worst thing for myself was that the room was far too hot, the window could not be opened to allow fresh air in. That would put me off returning again.

Dear Guest, Thank you for sharing your review. We're delighted to hear that our location was convenient for your visit to Vienna's city centre and that you found the room to be clean and well-appointed with kitchen utensils and plates. We appreciate your recognition of the tidiness and amenities provided for a comfortable stay. We understand that the temperature in your room was higher than comfortable, and we regret any discomfort this caused. While our rooms are individually air-conditioned for guest comfort, we acknowledge that the inability to open some windows may have contributed to your experience. For future visits, we recommend our Superior Studios or apartments where windows can be fully opened, ensuring a more pleasant room climate. Additionally, our reception is available 24/7 to assist with any in-room adjustments or to provide extra pillows for enhanced sleep quality. We are continuously working to improve our guest experience and your comments are invaluable in that process. It would be a pleasure to have you return. Kind regards,

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  • 1 354 Отзывов 9.7/10 Расположение
  • 1 484 Отзывов 6.8/10 Номер
  • 979 Отзывов 8.2/10 Сервис
  • 27 Отзывов 6.3/10 Интернет
  • 878 Отзывов 5.8/10 Комфорт
  • 513 Отзывов 7.1/10 Чистота
  • 417 Отзывов 7.4/10 Завтрак
  • 14 Отзывов 3.8/10 Напитки

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