Aparthotel Adagio Вена Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 011

Гарантия
лучшей цены
Aparthotel Adagio Вена Сити - Image 1
Aparthotel Adagio Вена Сити - Image 2
Aparthotel Adagio Вена Сити - Image 3
Aparthotel Adagio Вена Сити - Image 4
Uraniastrasse 2, 1010 ВЕНА, Австрия

Описание

Особенности отеля

  • На Дунайском канале, в 15 минутах ходьбы от собора Святого Стефана

  • Гараж в 300 м

  • Конференц-залы

  • Сауна и фитнес-зал

  • Кухня и кондиционеры во всех номерах

Наши номера

Расположение отеля

Aparthotel Adagio Вена Сити

Uraniastrasse 2
1010 ВЕНА
Австрия

GPS:48.211084, 16.38384

Телефон
Факс +43 1 908303910

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

2 завтраки

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 011

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 232

Примечание: отзывы клиентов 1.5/5

Irina B. Пары - Проверенные отзывы - ALL

Добрый день , в номере в душе вода не уходила , унитаз не смывался . Что может быть хуже ?

Примечание: отзывы клиентов 5.0/5

Sergii S. Друзья - Проверенные отзывы - ALL

Как и предыдущие разы , всегда когда приезжаю в Вену , останавливаюсь в любимом отеле Адажио. Здесь всегда чисто и уютно, отличный управляющий и персонал. Отель поддерживают в надлежащем состоянии , хороший Вайфай. Очень радует что коллектив многонациональный и разговаривают на разных языках, что очень удобно для туристов!!)

Thoroughly enjoyed our stay

Примечание: Tripadvisor 5.0/5

David R Реальные отзывы TripAdvisor

My girlfriend and I thought the hotel was excellent overall. We stayed in Vienna for six nights. First, the hotel was clean and the staff very friendly. I recommend paying for the inclusive breakfast option as it was delicious and filling. Second, the hotel has a great location that allowed us to walk to most attractions or take a short subway ride. Strolling the Grabenstrasse at night was a memorable highlight. We plan to stay here again.

Bad, disappointing and weird

Примечание: Tripadvisor 1.0/5

Departure11758073707 Реальные отзывы TripAdvisor

Unfortunately, we weren’t able to read the bad reviews here most of which are almost exactly the same as our current experience. We booked all our stays during our europe trip choosing rooms with Air conditioning specifically. Upon check in, we found out that there was no AC in our room even if it was indicated in the room description prior to booking. Furthermore, as mentioned in the other reviews, room windows cannot be opened unless you are out of the room. They have rooms with windows that can be opened while you are in a room BUT you need to pay an upgrade fee. They feel that you are requesting for a free upgrade when in fact they are deceptive in marketing the room with AC which is so far from the truth. The room is extra hot and stuffy even with the heater turned off. I live in a tropical country and our bedrooms in the house are colder than this room. But the clincher? Shower was clogged. We asked them to declog it. We told the receptionist to do so at 3pm onwards so my brother will be there in the room as all our laptops and other valuables were in the room and we had to go somewhere in the morning. Brother stayed 3-6 pm and no one arrived. When we got back, i saw that a dirty tissue with a disgusting hairball was put on top of a clean towel on the sink and the drain cover was thrown haphazardly in the shower stall. Toothbrush was moved and had black drips around the toothbrush so it seemed that it was used to declog the drain. Unbelievable! Someone went in the room in the morning contrary to what we instructed and which the AM receptionist acknowledged. We reported to the night receptionist immediately and asked to speak to the manager we even showed the photos but she was irritated and made us feel as if we were overreacting. She did not seem to understand what the big deal was in leaving the dirty tissue with hairball on the clean bath towel and someone entering our room when we explicitly instructed them not to. She went to the back office for some time and returned saying that the manager was in a meeting (at night!) and could not talk to us. She said she will just change the towel and to discuss the issue in the morning both of which never happened. We stayed for a further 2 nights and not one staff member attempted to even acknowledge this incident. We never make reviews but this is something we felt people must know about. Coming from munich germany from a wonderful hotel and staff(King’s Center Hotel), this is such a bad experience. We regularly stay in Accor hotels in Asia and we’ve had nothing but good experiences but this adagio is so different from our usual Accor experience and not in a good way. Never again with Adagio. The middle aged male night receptionist is very nice though. He is super friendly and he tries to be as helpful as he can. This is the kind of reception and hospitality we’ve had so far from our other hotels in Europe.

Dear Charmaine Lee, Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Vienna City. Our entire team do sincerely apologize for the inconveniences you experienced, which do not reflect the high standards we strive to maintain. We regret that you encountered issues with the air conditioning and the room's ventilation, please be informed, that in Oktober during your stay the night temperature fell down to 1 C° and we switched our system to the heating mode so that no A/C was available. We understand how important comfort and privacy are to our guests, and I appreciate your concerns about the cleanliness and maintenance of the shower facilities. Because of misunderstanding our technician went to your room in the AM. We do truly apologize for this. Please be assured, that he did not use your toothbrush to clean the drain. We will ensure that your comments are addressed with our team to improve our service and facilities moving forward. Thank you for your kind words about our night receptionist; we will certainly recognize his efforts. We value your feedback and hope you will consider giving us another chance in the future. Best regards, Aparthotel Adagio Vienna City

Shame about the noisy traffic.

Примечание: Tripadvisor 3.0/5

maturegappers Реальные отзывы TripAdvisor

good apartment, plenty of space in a one bed, but, it was very noisy from the traffic and sirens. Its on a very busy corner, with trams, trains & cars.

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Другие интернет-пользователи оценили наш отель

  • 1 661 Отзывов 9.6/10 Расположение
  • 1 775 Отзывов 6.8/10 Номер
  • 1 155 Отзывов 8.1/10 Сервис
  • 34 Отзывов 7.4/10 Интернет
  • 573 Отзывов 7/10 Чистота
  • 463 Отзывов 7.6/10 Завтрак
  • 52 Отзывов 8.1/10 Велнес-зона
  • 9 Отзывов 6/10 Бассейн

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