Novotel Вена Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 710

Гарантия
лучшей цены
Novotel Вена Сити - Image 1
Novotel Вена Сити - Image 2
Novotel Вена Сити - Image 3
Novotel Вена Сити - Image 4
Aspernbrueckengasse 1, 1020 ВЕНА, Австрия

Описание

Особенности отеля

  • Novotel Вена Сити находится в пешей доступности от центра города

  • Номер Executive с балконом и видом на Рингштрассе

  • Дети до 16 лет проживают в номере с родителями бесплатно

  • Беговая дорожка вдоль Дунайского канала прямо напротив отеля

  • Ресторан с блюдами местной кухни из органических продуктов

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Расположение отеля

Novotel Вена Сити

Aspernbrueckengasse 1
1020 ВЕНА
Австрия

GPS:48.213099, 16.382962

Телефон
Факс +43 1 90303555

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

5 SENSES

Современный ресторан предлагает разнообразные региональные и интернациональные деликатесы, приготовленные из свежих, первоклассных, сезонных ингредиентов. Размеры порций - дегустационная, закуска или главное блюдо.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 710

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 936

Сертификат качества 2023

Ideal for Business trips to Vienna

Примечание: Tripadvisor 4.0/5

MichaelThorstenSchwe Деловые путешественники - Реальные отзывы TripAdvisor

Ideal for business trips. Excellent position in the inner city of Vienna. City center in 5 minutes walking distance. Staff in very professional and friendly. Rooms are clean and quiet. The only downside is the breakfast room, which is disorganized and not very well attended

Dear Thorsten, Thank you for taking the time to share your review. We are pleased that you found our hotel to be an excellent choice for your business travels, particularly appreciating our central location and the high standards of cleanliness and tranquility in our rooms. Nonetheless, we apologize for the breakfast room not meeting your expectations. We strive to provide an efficient and organized dining experience, and we will certainly review your comments to improve our service in this area. Finally, it is wonderful that our staff's professionalism and friendliness contributed positively to your stay. We understand the importance of attentive service and we're glad this was a highlight of your time with us. We hope to have the opportunity of welcoming you back in the future. Best regards, Markus Koller, Cluster General Manager

Fairly average hotel

Примечание: Tripadvisor 3.0/5

AngieM301 Solo travel - Реальные отзывы TripAdvisor

I moved to this hotel to be a bit closer to Wien Messe for a conference but also have reasonable access to the city in the evening. The room was ok but the carpet was stained, the bed wasn’t very comfortable, the bedding was rough and there were multiple curtains that let the light in at all the joins. The shower water temperature constantly fluctuated resulting in sudden scaldings. The breakfasts had fairly limited offerings, enough to get by but nothing great. There are many hotels around this price point and whilst it was ok, I would try a different one next time.

Dear Angie, Thank you for providing us with feedback about your recent stay. We are pleased that you found our location convenient for both your conference needs at the Wien Messe and exploring the city in the evenings. However, we regret to hear that your room experience did not meet your expectations. We take great pride in our newly renovated rooms, and it disappoints us to know that the carpet condition, bed comfort, and bedding did not reflect our standards. We also apologize for the inconvenience with the curtains and shower temperature, and assure you that we are looking into these matters to ensure the comfort of future guests. Furthermore, we are sorry to hear that our breakfast selection did not fully meet your preferences. Our buffet breakfast is designed to cater to a variety of tastes with both hot and cold options, and we're disheartened to know it fell short for you. We hope to welcome you back for an improved experience next time. Kind regards, Markus Koller, Cluster General Manager

Typical Novatel Hotel

Примечание: Tripadvisor 3.0/5

gaetanob629 Реальные отзывы TripAdvisor

Typical Novatel hotel, clean hotel with little character and expensive breakfast when outside the hotel there are a lot of cheaper alternative places to eat. Hotel is waking distance to Underground, to Prater, to St Stephens Cathedral and other attractions. For amount paid for room, i would look around more to find an alternative cheaper hotel of same standards.

Dear Gaetano, Thanks for taking the time to share your views of your stay at our hotel. We are pleased that you appreciated the cleanliness of our hotel and its proximity to key attractions like the Prater and St. Stephen's Cathedral. However, we understand your concerns regarding the cost of breakfast and the room rate. While our breakfast buffet offers a variety of hot and cold dishes to cater to different tastes, we recognize that everyone's preferences and budgets vary, which is why we also offer a City Breakfast at our bar for a reduced price. Regarding our room rates, we strive to provide competitive pricing while ensuring that our guests enjoy the newly renovated rooms and our other amenities. Nonetheless, we hope our hotel's central location, just a short walk from the Nestroyplatz and Schwedenplatz Underground Stations, added value to your stay, allowing you to easily explore the vibrant city of Vienna. We hope we can welcome you back in the future. Best wishes, Markus Koller, Cluster General Manager

It’s a Novotel as normal but the staff make this one very special

Примечание: Tripadvisor 5.0/5

KernowYums Реальные отзывы TripAdvisor

Yes, the rainfall shower in room 818 didn’t work and so we had to use the attachment, but this is the only down side we could find! To say the staff were helpful and accommodating is a complete understatement- we could be seen as ‘pain in the bum customers’ (we ran a holiday park for 10yrs and we would’ve rolled our eyes but continued on just as these guys did) as we arrived early and paid for a late check out - as we were taking a sleeper to another city we then had to store our bags but the reception staff didn’t twitch. The room was clean, even by my standards; there was a mini fridge with a bottle of water inside for our consumption, the staff gave my children gifts on arrival and on their beds was a special children’s soap, too. They appreciated (or at least pretended to) our attempts at conversing in German. We thought the staff were absolutely amazing - shout out to Nadine who allowed us an early check in, the chap who checked us in and the lovely lady with the long blonde hair (and the English lady who stored our bags in the private office when the luggage room was full!)…

Dear Guest, We are grateful for your feedback. We appreciate your kind words and are thrilled to hear that you had a memorable stay at Novotel Wien City. We are delighted that you enjoyed the exceptional service provided by our team, as well as the cleanliness of your room. It is wonderful that your children appreciated the thoughtful gifts and special soap left for them. Our team strives to create a welcoming atmosphere, and it is gratifying to know that their efforts made a positive impact on your experience. However, we understand that the rainfall shower in your room did not function as expected. We apologize for any inconvenience this may have caused during your stay. We look forward to welcoming you back in the future. Best wishes, Markus Koller, Cluster General Manager

Only if there are no other option

Примечание: Tripadvisor 2.0/5

ZigmundP Семьи - Реальные отзывы TripAdvisor

They are trying to be 4 star, but... So behind it. Just simple things like air conditioning is not working properly... Of course I can report it to manager, but will it be fixed while my stay here? No matter what are reasons,simple things shall be ok. At the check in - before us, there were 2!!! guests complying on room cleaniess and service in general...

Dear Žigmund, Thank you for your feedback. We are sorry that your stay did not fully meet your expectations. We understand the importance of a fully functional air conditioning system, especially during the warmer months, and we apologise for any inconvenience caused. Our team strives to ensure all guest rooms are impeccably clean and well-maintained, so we are concerned to hear about your experience. We are taking your comments seriously and are currently reviewing our housekeeping and maintenance procedures to ensure our high standards are consistently met. We hope that you will consider staying with us again so that we can deliver the high-quality experience you expect and deserve. Best regards, Markus Koller, Cluster General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 082 Отзывов 8.9/10 Расположение
  • 1 062 Отзывов 7/10 Номер
  • 878 Отзывов 7.9/10 Сервис
  • 17 Отзывов 6.5/10 Интернет
  • 604 Отзывов 6.8/10 Завтрак
  • 481 Отзывов 7.2/10 Чистота
  • 205 Отзывов 4/10 Соотношение цены и качества
  • 13 Отзывов 8/10 Велнес-зона

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