Mercure Вена Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 180

Гарантия
лучшей цены
Mercure Вена Сити - Image 1
Mercure Вена Сити - Image 2
Mercure Вена Сити - Image 3
Mercure Вена Сити - Image 4
Hollandstrasse 3, 1020 ВЕНА, Австрия

Описание

Особенности отеля

  • Недавно отреставрированный отель 4* в стиле традиционной мастерской Вены

  • Отель во 2-м районе города всего в 5 мин ходьбы от центра города

  • Уютные номера со стильным интерьером и качественными современными удобствами

  • Уютный круглосуточный лаунж-бар самообслуживания с венскими винами

  • Роскошный завтрак - шведский стол с множеством региональных блюд

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Расположение отеля

Mercure Вена Сити

Hollandstrasse 3
1020 ВЕНА
Австрия

GPS:48.215123, 16.376181

Телефон

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Wine bar

В нашем круглосуточном баре самообслуживания царит стильная чарующая атмосфера Вены начала прошлого века. Приглашаем вас побаловать себя изысканными винами, местным пивом и вкуснейшими закусками после насыщенного дня.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 180

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 431

Family Travel - Europe Trip

Примечание: Tripadvisor 5.0/5

Sanchirorj Семьи - Реальные отзывы TripAdvisor

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Good Location! Excellent Customer Service !

Примечание: Tripadvisor 5.0/5

Prerna J Реальные отзывы TripAdvisor

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

All in all thumbs up!

Примечание: Tripadvisor 4.0/5

ThePirateWitch Семьи - Реальные отзывы TripAdvisor

Quite a convenient 15 minute walk to Stephansplatz, 10 minutes to Schwedenplatz and Schottenring U-Bahn stations, so good for transport and easy access to restaurants and bars. The hotel is smart, clean and comfortable, desk staff are mostly helpful but I think they deal more with business visitors than tourist style people. Our rooms were small, functional, could do with a mirror near the desk for make up but again, might be because they get more business men. The bathroom looked good but was poorly designed, the loo was a a very strange angle, the door was difficult to side, the shower flooded the room and the tissue box fell off the wall if you even looked at it! The sink didn’t drain properly and we couldn’t get the plug up once it was down. We didn’t have breakfast as we were told it was €25 each, Anker over the water cost €25 for all of us to have breakfast and was lovely. So, good hotel, reasonably priced (if you don’t have breakfast), good location, a bit noisy, all in all good.

Dear Guest, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel. We acknowledge your comments regarding the room design and amenities. We strive to cater to both business and leisure travelers, and your observations about the room layout and bathroom issues are very valuable. We will certainly look into these matters to see how we can improve the experience for all our guests. Regarding the breakfast, we understand that our pricing may not suit everyone’s preferences. We appreciate your suggestion and are glad you found a suitable alternative nearby. Thank you once again for your detailed review. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Magli Kempes Moll Guest Experience Manager

Viennesse welcome awaits you

Примечание: Tripadvisor 5.0/5

Louise D Реальные отзывы TripAdvisor

Very impressed with this hotel. Clean comfortable and good location. Positioned on Leopold start its just a quick 5 minute walk to Swedenplatz and then onto the main tourist area. Our room was good, bed very comfy and all very clean and serviced daily. Shower room was also good. The staff were amazing very helpful, patient and jolly. Breakfast was good plenty of choice. There's no bar or restaurant but you are surrounded by them once you step out the door. We found 2 good breakfast places close by as we only had the hotel breakfast for one morning as it was a bit expensive. The trams run from over the bridge and are very good,cheap and regular.

Dear guest, Thank you for sharing your positive experience with us! We are thrilled to hear that you were impressed with our hotel and that you found it clean, comfortable, and well-located. It's great to know that you enjoyed the convenience of our location, just a short walk from Schwedenplatz and the main tourist areas. We're delighted that you found your room to be good, with a comfortable bed and clean facilities. Our team works hard to ensure that our guests have a pleasant stay, and we're pleased that you found them to be helpful and friendly. I will personally relay your feedback to all of them, who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. We're glad that you enjoyed the breakfast options and that you were able to explore the surrounding area for other dining choices. Thank you for mentioning the convenience of the nearby trams as well. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

Clean and modern but no charm! Poor internet connection and a few other problems!

Примечание: Tripadvisor 3.0/5

Susie G Couples - Реальные отзывы TripAdvisor

Modern, clean, well located! It lacks the charm of our hotel in Prague! Cramped room! Poor internet! did not work with my iPad! Worked in Prague, Tokyo, Lisbon, etc. Only 2 English channels on TV. The sink did not drain well. Wouldn’t come back.

Dear Susie, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean, modern, and well-located. However, we regret that your experience did not meet your expectations in some areas. We apologize for any inconvenience caused by the poor internet connection. Providing reliable Wi-Fi is important to us, and we will investigate the issue further to ensure that it is addressed promptly. Additionally, we apologize for the lack of charm compared to your previous stay at our hotel in Prague. While we strive to create a welcoming and inviting atmosphere for our guests, we understand that personal preferences vary. We regret for the cramped room and the limited selection of English channels on TV. Your feedback is valuable to us, and we will take it into consideration as we work to improve our facilities and services. We are really sorry that your experience did not meet your expectations, and we understand your decision not to return. If you would like to discuss your concerns further, please feel free to contact us directly. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Best regards, Guest Experience Team Mercure Wien City

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Другие интернет-пользователи оценили наш отель

  • 793 Отзывов 9.4/10 Расположение
  • 966 Отзывов 6.7/10 Номер
  • 798 Отзывов 8.8/10 Сервис
  • 56 Отзывов 3.6/10 Интернет
  • 493 Отзывов 7.8/10 Завтрак
  • 473 Отзывов 5.8/10 Комфорт
  • 382 Отзывов 7.8/10 Чистота
  • 153 Отзывов 3.5/10 Удобства

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