Mercure Вена Сити

Mercure Вена Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 769

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Особенности отеля

  • Отель с сертификатом ALLSAFE

  • ОТЛИЧНОЕ местонахождение! Всего в 5 мин ходьбы до центра города

  • ЗАБОТА ОБ ОКРУЖАЮЩЕЙ СРЕДЕ! Отель имеет сертификат программы «Planet 21», серебряный уровень..

  • СЕМЕЙНЫЙ ОТДЫХ! В номерах категории Superior возможно размещение до трех человек...

  • БЕСПЛАТНАЯ экскурсия с гидом по субботам (ограниченное число участников)

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

Mercure Вена Сити

Hollandstrasse 3
1020 ВЕНА
Австрия

GPS:48.215123, 16.376181

Доступ и транспорт

Гостиничные услуги

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Обзор
При отеле
  • Парковка
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар

BELVEDERE

Наш бар работает ежедневно. С утра мы сварим для Вас кофе, а вечером угостим расслабляющим напитком.

Наши номера

Something to suit every taste. Choose between our comfortable Standard Rooms, modern Superior Rooms and luxuriously appointed Privilege Rooms.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 769

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 393

Хорошее расположение

Примечание: отзывы клиентов 4.5/5

Д. Деловые путешественники - Проверенные отзывы - ALL

в целом все хорошо, чисто, приветливый персонал

Dear Diana, thank you so much for this great review. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and to hear that we could exceed your expectations. I will personally relay your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay. Thank you as well for your critique and suggestions on improvement. We are attached to the quality of service delivered to our guests, and this is why we are grateful for this return of experience you sent us. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Greetings from beautiful Vienna, Magali Kempes Moll Guest Experience Manager

Hotel exactly as hoped for and in a great location

Примечание: Tripadvisor 4.0/5

ElsMc Couples - Реальные отзывы TripAdvisor

The hotel is in a great location, just a 10-15 minute walk across the canal to the main area of Vienna. Check-in was straightforward and the staff were helpful with any questions we had, I had contacted the hotel in advance and they arranged a taxi to collect us from the airport and again for the return journey (about €40 each way). Our room was facing the back/courtyard so although no views from the hotels location it was very quiet and peaceful at night with no disturbance from outside noise or other guests. The rooms decor was smart but trendy and it was cleaned every day whilst we were out. Some of the furnishings were quite quirky, there was complimentary water, kettle and hot drinks and also a handy fridge. Hairdryer and towels were in the bathroom and shampoo/shower gel was provided. The room was a good size and the bathroom space was adequate. Unusual that the bed wasn't "made" but the duvets were folded on top each day?! Good wardrobe and shelf space and we occasionally used the aircon unit although the room temperature was generally fine, lighting could of done with being a bit brighter near the mirror. There was sometimes a bit of a queue at the lifts at peak times but not too bad. Also the breakfast area was very busy on one day so there is extra seating in the hallway. Seats and information leaflets are in the lobby area and there's a small bar area which we didn't use. The breakfast room was well run, staff kept it clean, getting tables ready and were on top of keeping the food and drinks stocked up, they were friendly and helpful when needed. Food options were decent and as expected from a city centre hotel and it got us ready for the day out ahead of us. I would definately recommend this hotel for many reasons eg.location, cleanliness, friendly&helpful staff and nice rooms and I would stay here if visiting Vienna again!

Dear ElsMc, Thank you for choosing the Mercure Wien City for your travel in Vienna and taking time to make us detail review of your experience. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and to hear that we could exceed your expectations. I will personally relay your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay. Thank you as well for your critique and suggestions on improvement. We are attached to the quality of service delivered to our guests, and this is why we are grateful for this return of experience you sent us. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Greetings from beautiful Vienna, Magali Kempes Moll Guest Experience Manager

Decent hotel, good location, But ...

Примечание: Tripadvisor 4.0/5

chrisnyt Couples - Реальные отзывы TripAdvisor

OCT '22 There are very noisy roadworks going on outside the front hotel and the aircon is switched off because it's below 22C outside which means that room is too hot unless you open a window If you want a decent night's sleep, make sure that you don't have a room facing the road or perhaps a higher floor. Apart from the noise, the hotel is fine. A little shabby and longish waits for the lift. Breakfast is good.

Dear Chrisnyt, Thank you very much for your visit and for taking the time to review your stay at Mercure Wien City. Unfortunately, there is some construction in the making next to the hotel. I am very sorry for the inconvenience and I do apologize and regret that this impacted your experience at our hotel. I will share your comments with the services mentioned to improve our quality of services. Nevertheless, we truly hope you will give us the chance to prove that we are indeed good hosts and we would be more than delighted to welcome you again in the near future. Sincerely, Magali Kempes Moll Guest Experience Manager

Perfect for a city break

Примечание: Tripadvisor 5.0/5

Rhiannon B Семьи - Реальные отзывы TripAdvisor

Excellent connections to the city, and local restaurants and beer houses only a walk away. Exceptionally clean and they had all the amenities that you would need. Breakfast was fantastic with a lot of choice and all the staff were very helpful and attentive.

Dear Rhiannon , thank you so much for this amazing review. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and to hear that we could exceed your expectations. Getting such feedback is the best motivation for the entire team. Thank you for appreciating our passion and also for sharing your experiences :-) I hope to have the pleasure of welcoming you back again soon. Sincerely, Magali Kempes Moll Guest Experience Manager

Excellent hotel for a short city break

Примечание: Tripadvisor 5.0/5

deccrv Couples - Реальные отзывы TripAdvisor

Stayed here for three nights and the hotel worked brilliantly for us on every level. Yes the rooms are a little small and the decoration a little tired but that's really inconsequential for a short break given the hotel has so many positives. Location is fine for central Vienna and a short 5 minute walk will easily take you into the centre and metro. The rooms are clean and well laid out and breakfast is generous with plenty of choice. All the staff we met were friendly, knowledgeable and accommodating. Reception were very helpful with a couple of minor requests and the restaurant staff were always polite and helpful. If your main goal is just having somewhere to stay while you see the sights then this hotel works perfectly and is good value for money. I would definitely stay here again if I return to Vienna

Dear Deccrv, It is so wonderful to hear that you had such a good time in our hotel and I would like to thank you again in the name of the entire team for this outstanding feedback. Thank you for appreciating our passion and also for sharing your experiences with us. We are very happy to hear that we could exceed your expectations and that you enjoyed your time in our beautiful city. We are looking forward to welcoming you hopefully soon again! Greetings from sunny Vienna, Magali Kempes Moll Guest Experience Manager

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Другие интернет-пользователи оценили наш отель

  • 697 Отзывов 9.4/10 Расположение
  • 697 Отзывов 6.1/10 Номер
  • 691 Отзывов 9.3/10 Сервис
  • 9 Отзывов 9.1/10 Интернет
  • 447 Отзывов 8.2/10 Завтрак
  • 377 Отзывов 5/10 Комфорт
  • 277 Отзывов 6.3/10 Чистота
  • 79 Отзывов 2.7/10 Удобства

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