Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.4/5 421 reviews

Mercure Hanoi la Gare - Image 1
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ALLSAFE approved hotel

Hotel extras

  • A fine French and Vietnamese brasserie restaurant

  • "Business centre & copy/printing service available "

  • Free Wi-Fi & 24-hour room service

  • Located 3 minutes from railway station

  • "A range of 4-star quality facilities "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI

GPS:21.026066, 105.841901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service


Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  421 reviews

TripAdvisor Rating  4.0/5  1,409 reviews

Certificate of excellence 2023


TripAdvisor rating 5.0/5

Gabrielle M TripAdvisor review

Staff at this hotel were very helpful during my trip here, particular mention to Minh and Ly receptionists. The Mercure hotel is clean and staff were very accommodating during my trip here. Pleasant experience.


Customer review rating 4.0/5

Sag Solo - Confirmed reviews ALL

Staffs good hospitality

room, staff, dining, locale

Customer review rating 5.0/5

Mark M. Couples - Confirmed reviews ALL

first time to Viet Nam and Hanoi, super!

Dear Mr. Mark M., Thank you for taking the time to share your experience with us. We are delighted that you enjoyed your stay in Hanoi and we are glad that your first trip to Vietnam was memorable. At Mercure Hanoi la Gare, we strive to provide an unforgettable experience to our customers and we are glad you felt it. We hope to have the pleasure of welcoming you again. Sincerely, Nga Vo (Ms.) Front Office Manager Ng…

Excellent option.

TripAdvisor rating 5.0/5

susellysp TripAdvisor review

Very nice people. Confortable room. Good service and food variety. The location is also very good. You feel in a familiar context. It is easy to visit the main atractions of the city. It is very safe and charming.

Dear Susellys P, Thank you for taking the time to share your feedback about Mercure Hanoi la Gare. We're delighted that you enjoyed our people, rooms, food and location. We strive to make our guests feel comfortable and at home while in a new city, so we are thrilled that your experience was a positive one. We look forward to welcoming you again in the future. Sincerely, Nga Vo (Ms.) Front Office Manager

Nice hotel with excellent service

TripAdvisor rating 5.0/5

Sameer D Business - TripAdvisor review

Stayed here 2 nights on a business trip to Hanoi. The room and bathroom is well maintained and quite comfortable. Breakfast was a good spread with excellent service by staff like Thanh. Will definitely stay here again if I need to visit Hanoi.

Dear Sameer D, Thank you for your wonderful review! We are pleased to hear that you enjoyed your stay with us. The satisfaction of our guests is what drives us to be the best, and we are thrilled to know that we could meet your expectations. Our staff always strive to make sure our guests feel welcome and comfortable while staying with us, and we are glad that it was reflected in your stay here. Once again, thank you for sharing such kind feedback with us. We look forward to welcoming you back on your next visit to Hanoi. Sincerely, Nga Vo (Ms.) Front Office Manage

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Other web-users rate our hotel

  • 173 reviews 9.5/10 Location
  • 214 reviews 7.4/10 Room
  • 348 reviews 9.6/10 Service
  • 7 reviews 8.6/10 WiFi
  • 106 reviews 9.4/10 Cleanliness
  • 98 reviews 8.1/10 Breakfast
  • 93 reviews 5.2/10 Comfort
  • 35 reviews 4/10 Amenities

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