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Novotel Mumbai Juhu Beach Hotel

Customer review rating 3.6/5 4,936 reviews

ALLSAFE approved hotel

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Novotel Mumbai Juhu Beach
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+ 24 Services

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Premier Rooms - higher floor and airport transfers free

  • Hookah is not permitted in the hotel premises

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 5 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg
Juhu Beach
400 049 mumbai
india

Tel: +912266934444

Fax: (+91)22/66934455

Check-in from 15h00

Check out up to 12h00

  • JUHU BUS STOP, 500M, 5 MINS : 

  • DN NAGAR METRO, 3 KM : 

  • By plane

    CHHATRAPATI SHIVAJI INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By plane

    DOMESTIC AIRPORT At 5.5km / 3.42 miles - Shuttle paying

  • By helicopter

    JUHU AERODROME, 10 MINS At 2.5km / 1.55 miles

  • By car

    COLABA, GATEWAY OF INDIA At 28km / 17.4 miles

  • By car

    MARINE DRIVE At 28km / 17.4 miles

  • By car

    WESTERN EXPRESS HIGHWAY At 4.5km / 2.8 miles

  • By train

    VILE PARLE STATION At 2.3km / 1.43 miles

GPS :19.108683, 72.824364

Our accommodation(s)

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

Superior King Bed City View

Accessible room
  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Bed City View

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior King Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Bed Ocean View

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier King Bed City View, Higher Floor and Two way Airport Transfers

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Twin Bed City View, Higher Floor and Two way Airport Transfers

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier King Bed Ocean View, Higher Floor and Two way Airport Transfers

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SAMPAN-CHINESE DINING

Type of cuisine: Chinese

A legendary fine dining restaurant, located at the lobby level, serves delicious Chinese cuisine hand-crafted by our chefs.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE-PAN-INDIAN ALL DAY

Type of cuisine: Cafe

Our signature restaurant, serves a mélange of pan-Indian and world cuisines, 24 hrs a day. Located at the lobby level offering a lavish buffet & à-la-carte service, we recommend that you make prior reservations for lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAGEECHA-INDIAN DINING

Type of cuisine: Regional

Seasonal, terrace restaurant, features the forgotten recipes of ancient India painstakingly created by our chefs as a special, unlimited four course treats by the poolside.

Dinner

18:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIO-ITALIAN DINING

Type of cuisine: Italian

Olio means 'oil' in Italian. The name signifies the essence of the restaurant. Our specialty restaurant features live cooking, authentic Italian wood-fired pizza ovens. Located at the lobby level.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PECHE MIGNON

Type of cuisine: French

Juhu's Only French Pâtisserie, presents a lavish array of fresh and vibrantly flavoured pastries, breads with a variety of chocolates that are sure to hit every sweet spot. Located at the lobby level it produces luxurious and whimsical creations

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PREMIER LOUNGE

Non contractual photo

Enjoy tailored services with exclusive Premier Lounge access: breakfast, unlimited Internet, secretarial services, business center/meeting room use, express check in/out, airport transfers, tea/coffee, and evening cocktails. Upgrade fee applies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GADDA DA VIDA-CHIC SEA LOUNGE

Non contractual photo

Relax and enjoy modern contemporary music and a view of the Arabian Sea while sipping a cocktail in this chic sea lounge. Gadda da Vida is located at the lobby level and offers creative food and a wide range of beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 440

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Mumbai Juhu Beach

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

4,936 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,722 reviews

Good stay , Warm Hospitality, Safe

Customer review rating 4.5/5

Anonymous Families - 27/04/2021 Confirmed reviews ALL

It was a warm stay. very helpful staff. Good service.

Dear Pankaj Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Excellent Service

Customer review rating 4.5/5

Anonymous Families - 25/04/2021 Confirmed reviews ALL

Great experience. The staff was very warm, welcoming and helpful. Special mention to Suyog, Tejal, Siddhesh, Subhash and Alfred

Dear Alok, Namaste from Novotel Mumbai Juhu Beach. We thank you for taking the time to share your positive rating and feedback. We are delighted to hear you enjoyed the view and the overall facilities and services. Your appreciation will encourage Suyog, Tejal, Siddhesh, Subhash and Alfred and team to continue creating such great memories for our guests. It is our endeavor to provide exceptional experiences to all our guests and we are glad your stay was as per expectation. We look forward to welcoming you again. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Fabulous!!

Customer review rating 5.0/5

Mamta L. Solo - 21/04/2021 Confirmed reviews ALL

Here at novotel ,I feel at home especially becoz of the people including the Gm- Mr Gaurav Arora ,the staff including Mr Shreyas ,Ms Ulfat and not to miss the chef Jp who makes the most yummy food !!My room was extremely comfortable and with a lovely ocean serene view !!looking forward to coming back soon !!

Dear Mamta L., We are very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. Myself and teams are thrilled to read your kind words of appreciation.It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Great stay

Customer review rating 3.5/5

Shashank S. Couples - 20/04/2021 Confirmed reviews ALL

The room had been upgraded making the start of the stay amazing, however the food was a big let down and mood spoiler

Dear Shashank S., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our Chef must have connected and understand your food preferences and we shall ensure same is taken care on your future visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Beautiful View but not worth the price for the room

Customer review rating 3.0/5

Saif Couples - 17/04/2021 Confirmed reviews ALL

Rooms are not very spacious, did not seem much like a 5 star hotel, Except the suites none of the rooms had a bathtub in it. Generally hotels provide toiletries but for novotel we had to request for it. The view is breathtaking no doubt about that. The breakfast buffet was amazing and since we were a little late for breakfast the chef had made us pancakes on request, also our server Claudel was very warm and welcoming. The restaurant staff was really nice and polite and very proffessional.

Dear Nausheen K., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your points for toiletries since we are part of Planet 21 an environmental programme we placed amenities upon request and same can be added for your future reference to pre- place. Appreciated the kind words for Claudel and will share the comments to her m sure this will motivate her more. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Duty manager Dushyant, coffee shop purser - Vishal and one more evening buffet staff

Customer review rating 4.0/5

P. K. Friends - 11/04/2021 Confirmed reviews ALL

While Accor group did not respond to our multiple requests for help and assistance; duty manager at Novotel Juhu came thru’ and so did two of the coffee-shop restaurant staff as noted above ... That is what made the experience nice .... But otherwise me and m two Accor co-member friends were not too happy with “Accor” membership experience.

Dear K P., Thank you for your loyalty with Accor and we are very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our team, especially Dushyant, Vishal and tgeam who ensured you arewere well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach
Customer review rating 5.0/5

Gary G. Couples - 10/04/2021 Confirmed reviews ALL

Good stay

Dear Mr. Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay Safe and Regards, Gorav Arora, General Manager Novotel Mumbai Juhu Beach

excellent

Customer review rating 4.0/5

Anonymous Friends - 08/04/2021 Confirmed reviews ALL

overall stay was perfect

Dear Mohit C., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Regards, Gorav Arora, General Manager Novotel Mumbai Juhu Beach

Good Stay

Customer review rating 5.0/5

Dr. S. M. Families - 07/04/2021 Confirmed reviews ALL

Very good relaxing ambiance Very nice food with chef J P

Dear Dr. Shubhangi M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and specially the ambiance and food and your kind compliments for Chef JP is much appreciated and hope to see you again very soon. Stay Safe and Regards, Gorav Arora, General Manager Novotel Mumbai Juhu Beach
Customer review rating 1.0/5

Mahesh M. Couples - 06/04/2021 Confirmed reviews ALL

Bad housekeeping service, restaurant service. No small towels/hand towels kept in room. Even bath towels can’t be delivered as all gone for laundry.

Dear Mahesh M., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are disappointed to read your comments on the experience. We have discussed your concerns with the respective teams for them to review and learn. This is definitely a training point and will be addressed by imparting training. Please give us another opportunity to serve you and to change your opinion about the hotel. Stay Safe and Best Regards, Gorav Arora General Manager, Novotel Mumbai Juhu Beach

Best Location

Customer review rating 4.0/5

Am Business - 05/04/2021 Confirmed reviews ALL

Overall good experience.

Dear Ankush M., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

The stay was good / Food was disaster made me sick

Customer review rating 2.5/5

Sonali Couples - 04/04/2021 Confirmed reviews ALL

Well no complaints on the stay it was good i booked city view room and front office was kind enough to upgrade me to partial sea view room. I am really disappointed with the quality of food i ordered prawns fish curry and after couple of minutes i got food allergy all my face turned red and was swelling badly , i have stayed and tried many different kind of exotic fishes and it never happened to me previously but after eating that particular prawns i got sick probably it was not fresh ! Anyways i am happy with the front office and house keeping staff they were really helpful.

Dear Sonali C., Namaste from Novotel Mumbai Juhu Beach. We appreciate you taking the time to share your valuable feedback with us and sincerely apologize that your experience was not as per expectation. Your feedback has been duly noted and the same is being looked into by the concerned teams. Your kind compliments for front office and houseeeping and team are much appreciated. Our Chef and Food and Beverage Manager connected with you to extend our apologies for this inconvenience caused during your stay. We do hope you will allow us the opportunity to serve you in future and look forward to welcoming you for a memorable stay. Warm Regards, Gorav Arora, General Manager, Novotel Mumbai Juhu Beach.

Lovable thing is to get view of sea side

Customer review rating 4.5/5

Suchi Couples - 03/04/2021 Confirmed reviews ALL

feeling peaceful

Dear Rikin M., Thank you for sharing your review. We are thankful to you for sharing the review and your experience specially the view. We hope to see you back to the hotel and experience our services. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Craving for more

Customer review rating 4.5/5

Harshad K. Couples - 03/04/2021 Confirmed reviews ALL

We were repenting why we didn't plan for more nights ! Our stay was restricted to only one night. They have the splendid Juhu beach touching to the property. So you have wonderful views of sunset and sunrise. Their outer sitting on the lawns with well designed romantic chairs, supported by a caring staff; with a nice selection of wine and cocktail snacks pampers you. My request for some select food was readily obliged by the chef. Before this, the front office welcome was pleasing. As the hotel was not full due to covid situation in Mumbai, my request for an upgrade to a bath tub room was obliged by the hotel. The room was neat and the toilet big with a nice choice of toiletries. The breakfast had a pleasant selection of savories. The service was excellent. My appreciation of chef Jason and General Manager Aurora , for taking 2 steps further to ensure our comfort. Novotel's selection of key staff is indeed appreciated. The view of the beach from the room in the early morning is pleasant. The outer lawns , with the sun canopies , lend that special oomph to lazing around.

Dear Vidita K., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach
Customer review rating 3.5/5

Vaibhav K. Business - 01/04/2021 Confirmed reviews ALL

No doubt the location is very good. I don't have any complain with the room too Only with the food. The taste of the food can be improved. Most of the time lunch and dinner items were tasteless.

Dear Vaibhav K., We very much appreciate your comments regarding your stay at the Novotel Mumbai Juhu Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback with regard to the food noted and will have my Chef connect you personally to understand your food preferences or any suggestion for improve.. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Well located and good hospitality

Customer review rating 5.0/5

M. T. Families - 31/03/2021 Confirmed reviews ALL

Very refreshing stay

Dear M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay Safe and Best Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

An Average hotel for stay not 4 star standard anymore

TripAdvisor rating 3.0/5

Prachet T 17/03/2021 TripAdvisor review

If you wanna see the Juhu beach view only then this is the hotel to go for or to stay in for, other than that there is nothing great left about this hotel Rooms average Bed Mattress below average Cleanliness is good Food is good Hospitality is good Reception alertness and waiting time and easy check in is worst (Had a very bad experience for check in even after checking in from the mobile app still my check in took like 30mins and they gave me a discount saying room charges have dropped down so I was like refunded back and next day while check out they said it was a mistake from their side and they would want the same amount back for the room) --thanks to Mr Amas and Mr Nitish They are giving the latest check in i.e 3pm not before that other hotels give 12pm or 2pm maximum And a lot of voice of doors banging on the 7th floor they are not at all sound proof you can hear loud open and shut of doors in your room that's the worst part

Dear Prachet, Thank you for taking time out to share feedback of your experience with us. I am terribly disappointed at what you had to experience. Please accept my apologies on behalf of the team for not being able to deliver our best. I have personally looked into the matter and have addressed the same with the concerned department heads with the seriousness that it deserves. I assure you thorough trainings will be provided on regular basis to ensure we keep up with our service standards and excellence that we promise to provide. I sincerely hope you will give us another opportunity to serve you to ensure a pleasant experience. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Very disappointing service

TripAdvisor rating 2.0/5

adityas_1979 03/03/2021 TripAdvisor review

Faced many issues when we visited this time. 1. Expected amenities to be shut due to covid, but were told that ALL restaurants would be open. Eventually, turned out that this was not the case. 2. Bedsheets in the room were not clean. Had to get them changed after arrival. 3. Guests were not allowed to visit after mid-night due to "security reasons". Have never seen such a restriction by any other 5 star property. On being questioned, i was shown some fine print on the check-in form that i had signed. Overall quite disappointing.

Dear Aditya, We are saddened to learn about your stay experience. We assure you that your feedback was taken in the manner it is intended and has been addressed with the team for their attention. We relationship with our guests is of paramount importance to us and We thank you for giving us an opportunity to host you back and we glad your stay is comfortable and team have looked after well. Stay Safe and Best Regards, Gorav Arora General Manager, Novotel Mumbai Juhu Beach

Promised much, but fell short of expectations

TripAdvisor rating 3.0/5

girishdeshpande 19/11/2020 TripAdvisor review

The hotel is classified as a 5 star hotel but it is really more in the 4 star category in terms of ambience, room interiors and even aspects of service. We had a challenge getting a table for dinner, the shower was not working properly and valet was not available. The location is good, the Gadda de Veda restaurant is worth a visit in evening. Rest is alright.

Dear Girish, Thank you for taking your time out to share your review in detail regarding your recent experience. We are glad that your liked the Beach side experience which is so refreshing and like you rightly mentioned, the bar Gadda da Vida is worth spending time. We have also made a note on the points to improve at the interiors and the service. You comments are being actioned with all the importance it deserves. we can assure you we would take your feedback with the utmost importance it deserves so that we can win back the trust of our dear guests. We do hope that you’ll give us another opportunity to welcome you back for a flawless experience. Stay Safe and Best Regards, Gorav Arora General Manager

Leisure Better Experienced

TripAdvisor rating 5.0/5

rdighe2020 Business - 04/10/2020 TripAdvisor review

Even in Pandemic , there was best stay experienced with social distancing and implementation of digital services. The location was near beach and had excellent view from the room . Food tasted fantastic. Front desk and security did their excellent job. Hope to visit soon again. I prefer to share the experience with my family and friends . As always there is always room for more developments and amendments

Dear rdighe2020 Thank you for your review. Your words of motivation are truly encouraging to the team. We are glad you liked the view from the room which is truly amazing. The Chefs were heartened to hear that you loved the food and many thanks for your appreciation. We cant wait to see you back. Stay Safe and Best Regards, Gorav Arora General Manager

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