Novotel Mumbai Juhu Beach

Customer review rating (ALL Rating) 3.8/5 1,185 reviews

Novotel Mumbai Juhu Beach - Image 1
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Description

Hotel extras

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

Our accommodation(s)

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Hotel location

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

GPS:19.108683, 72.824364

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,185 reviews

TripAdvisor Rating  4.0/5  4,068 reviews

Certificate of excellence 2024

Good Stay

TripAdvisor rating 4.0/5

Inspire12918067207 TripAdvisor review

I enjoyed my stay here, view was also very good! Not only that services specifically room cleaning services were very good! The person named Siddhesh was very professional and handled it well. Good place to visit, with family as well..Food was also good.

Perfect and delicious dinner

TripAdvisor rating 5.0/5

roshan b TripAdvisor review

We had a dinner at Novotel BAGICHA, the food was good, the service was excellent. The ambience and the music was excellent making the evening perfect. Chandan, Vaibhav and Adil ensured that we enjoy our evening. thanks a lot! Looking forward to visit again.

Perfection in his work

TripAdvisor rating 5.0/5

Stay41474399823 TripAdvisor review

The room was so comfort and up to the mark the cleanliness and hygiene with all the stuff was good thanks to siddhesh from housekeeping and the towel lotus with red rose was awesome keep doing the good work this was only for you as you requested ❤️

Dear Sir / Maam, Namaste from Novotel Mumbai Juhu Beach. Many thanks for sharing your positive experience at our hotel. It is a pleasure to hear that you enjoyed your stay with us. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. Your kind words of encouragement go a long way in motivating our team to continue to deliver exceptional experience for all our guests. The team is looking forward to welcoming you to another memorable experience in the future. Warm Regards, Vishal Gupta General Manager Novotel Mumbai Juhu Beach

Pathetic hospitality

Customer review rating 0.5/5

Ketan C. Families - Confirmed reviews ALL

During checkin the front desk takes lots of time and not at all professional how to treat their guest. All staff should have basic knowledge on how to talk to your guest... Never recommend anyone to stay in novotel.. It was so pathetic that I checkout that day itself.. Wasted my 13k for this pathetic hospitality

Dear Vandana c., Thank you for taking the time to tell us about your experience at the Novotel Mumbai Juhu Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warm Regards, Vishal Gupta General Manager Novotel Mumbai Juhu Beach

Cleanliness

TripAdvisor rating 5.0/5

deep s TripAdvisor review

We stayed here for 15 days...It was a outstanding experience, exceptional service and overwhelming hospitality....a great thanks to Mr deepesh, yohan and Aditya. They are very helpful, kind and polite.The housekeeping service is really good here...the cleaning staff are excellent...Right from the checkin the support and guidance from the smiling staff members was adorable. Highly recommended.... it was a amazing experience

Dear Sir / Maam, Namaste from Novotel Mumbai Juhu Beach. Many thanks for sharing your positive experience at our hotel. It is a pleasure to hear that you enjoyed your stay with us. Commitment to excellence and guest satisfaction are our utmost priority and we are glad you were impressed by our team and service. Your kind words of encouragement go a long way in motivating our team to continue to deliver exceptional experience for all our guests. The team is looking forward to welcoming you to another memorable experience in the future. Warm Regards, Vishal Gupta General Manager Novotel Mumbai Juhu Beach

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Other web-users rate our hotel

  • 1,185 reviews 9.7/10 Location
  • 2,097 reviews 7.8/10 Room
  • 3,237 reviews 7.9/10 Service
  • 22 reviews 5.3/10 WiFi
  • 791 reviews 6.3/10 Cleanliness
  • 574 reviews 8.2/10 Breakfast
  • 377 reviews 9.1/10 Beach
  • 344 reviews 4.4/10 Value

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