ibis budget Lugano Paradiso 2 stars

Customer review rating (ALL Rating) 4.4/5 368 reviews

Best price
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Via Geretta 10, 6900 PARADISO, Switzerland

Description

Hotel extras

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

Our accommodation(s)

Hotel location

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

Telephone
Fax +41 91 986 19 39

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  368 reviews

TripAdvisor Rating  3.6/5  606 reviews

Customer review rating 5.0/5

Paul I. Couples - Confirmed reviews ALL

Well located, friendly staff, all my expectations were met

Dear Paul I., Thank you for your kind feedback. We are delighted to hear that your stay was pleasant and that our location and staff met your expectations. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, ibis budget Lugano Paradiso

The Disappearing Name Tag: Daniel at Reception

TripAdvisor rating 1.0/5

Wander66693007119 TripAdvisor review

Disappointed with Reception and Extra Charges I booked Ibis Budget Lugano through Booking.com for £109, which clearly included £10 city tax and VAT. However, when I arrived, the receptionist (with the name tag “Daniel”) insisted I had to pay the city tax again, saying it was a “mistake on Booking.com.” I showed him my confirmation several times, but he refused to respect the booking price. After consulting someone I believe was the manager, he returned without his name tag – as if removing it would make the problem disappear. When I mentioned that I would contact Booking.com and leave a review, they went silent and offered no explanation. Overall, the situation felt unprofessional and disappointing. Guests should be aware that the hotel may not honor the advertised price.

Customer review rating 4.5/5

Marco G. Couples - Confirmed reviews ALL

Simple, but modern and clean room; what speaks for it, is that it's within walking distance to Paradiso's and Lugano's Lungolago. And you're in via Nassa, Lugano, after a 20-min walk. Breakfast is good, too.

Dear Marco g., Thank you for your kind words regarding your recent stay at ibis budget Lugano Paradiso. We are pleased to hear that you enjoyed our modern and clean accommodations, as well as the convenient location and breakfast offerings. Your feedback is greatly appreciated. Best regards, ibis budget Lugano Paradiso

Customer review rating 4.5/5

Anna G. Solo - Confirmed reviews ALL

My experience was very positive and convenient. The hotel is really well organized and the reception staff helpful and responsive. Thank you!

Dear Anna G., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable, clean, and well organized. Your appreciation of our reception staff's helpfulness is particularly valued. We look forward to welcoming you again ibis budget Lugano Paradiso.

Customer review rating 4.0/5

Carmen K. Solo - Confirmed reviews ALL

I’ve had a pleasant stay right next to the cable car where we had dinner!

Dear Carmen K., Thank you for your kind words regarding our location and rooms. We are delighted to hear that you enjoyed your stay with us and the convenience of being close to the cable car. We hope to welcome you back soon! Best regards, ibis budget Lugano Paradiso

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Other web-users rate our hotel

  • 594 reviews 9.1/10 Location
  • 760 reviews 4.4/10 Room
  • 411 reviews 8.8/10 Service
  • 19 reviews 5.5/10 WiFi
  • 444 reviews 2.4/10 Comfort
  • 344 reviews 8.5/10 Breakfast
  • 250 reviews 5.1/10 Value
  • 226 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.